News Posts

What are your rights on an airplane?

With all of the negative press major airlines have been receiving lately for their treatment of paying customers, it’s not hard to imagine what you would do if something similar happened to you while traveling. From flight cancellations to lost luggage, what exactly are you entitled to as a passenger of an airplane? And what rights do you automatically terminate when you purchase your ticket or board the aircraft? To help clarify these issues, we’ve detailed 4 common scenarios and what your rights are for each situation.


1. If you get involuntarily bumped from your flight

Airlines frequently over-sell seats on their planes to make up for inevitable “no-show” passengers. This, in of itself, is not an illegal practice. When an airline overbooks a flight and there aren’t enough seats for all of the passengers, the Department of Transportation requires that the airline ask passengers individually if anyone would be willing to voluntarily give up their seat in exchange for compensation. If enough people volunteer, you’re in the clear. But even if you don’t volunteer (and no one else does,) it is possible that you could STILL find yourself bumped off of your flight, even if you are in desperate circumstances.

What You Need to Know About The Laptop Ban

Many people who are hearing about the recent carry-on electronics ban are freaking out and rightfully so. Laptops and tablets help provide hours of entertainment on grueling flights, allow employees to work on important tasks and keep parents from losing their minds when cooped up with their toddler in an airborne sardine can. But, before you join the throngs of angry masses, we’ve outlined what you need to know about the laptop ban so you can get all of the facts first.


The State of In-Flight Wifi

If you’ve ever tried getting some work done while on a flight, you’ve probably experienced the horror that is known as “in-flight wifi!” Some airlines don’t even bother with this particular “perk” and others charge ludicrous amounts for their agonizingly slow connections. Despite the airlines’ yearly promises of significant improvements, this market just doesn’t seem to be getting any better. Will passengers ever get any work done while flying? Let’s take a look at the state of in-flight wifi and keep our fingers crossed.


Introducing Our New Airport Parking App –

Screen Shot 2016-10-24 at 1.18.51 PMYou can book your flight through an app. You can reserve your destination hotel and rental car through an app. So, why not airport parking? Ok, ok, there’s already an app for that – the App has been around for a few years now. But with technology moving at the speed of light, it was time for an upgrade. Introducing our new (and improved!) app – the smarter, greener way to book your airport parking!


Why download the app?

We get it – sometimes travel plans happen last minute, and you need to be able to book your airport parking on the fly. That’s where our app comes in. The booking process is simple and fast, so you can concentrate on the other travel details. Like to park at the same place? Save time and pull up a past reservation from the reservation log to book… no search needed. And once you have your spot reserved, skip printing your receipt, and head straight to the parking lot.   You can view the receipt right from the app, and present it on your phone when you arrive.

Introducing Hotel & Parking Packages on

We’ve had our ears to the ground for some time now, listening to you, our valued customers, on how we can improve and grow our business. With this in mind, it gives us great pleasure to announce that we have begun offering hotel & parking packages on


What’s a hotel & parking package, you ask?  A hotel and parking package is when you stay at an airport hotel before or after your trip, and park your car at the hotel for free (up to 21 days) while you’re away! Just like our airport parking only options, most packages come with a free shuttle to-and-from the airport too.