FREQUENTLY ASKED QUESTIONS

• What is Airport Parking Rewards?

  Airport Parking Rewards is one of the ways we thank our customers for their business. As a member, you'll earn Parking Points for the things you already do at AirportparkingReservations.com - reserving parking, writing reviews, sharing deals with friends, and much more. Parking Points can be redeemed for credit towards reservations, with additional redemption options coming soon. Membership is free, and open to everyone.

• How do I become a member?

  To join Airport Parking Rewards, click here or click on the 'Sign Up' button in the lower right section of this page.

• What do I do to earn more Parking Points?

  There are lots of ways to earn Parking Points with Airport Parking Rewards, starting with signing up (25 Parking Points !) Once you're a member, you'll earn Parking Points just for doing what you usually do at AirportParkingReservations.com. For example:

  Get our App	25 Points
  Share a Deal	30 Points	Up to 5 a month!
  Sign up for Airport Parking Rewards	25 Points
  Follow us on Twitter	50 Points
  Forward our Email to a Friend	30 Points	Up to 5 a month!
  Connect with Facebook or Twitter	30 Points	Up to 60 Points!
  Write a Review	50 Points	Up to 5 a month!
  Join our Mailing List	50 Points
  Reserve Parking	75 Points	Unlimited!
  Someone you Shared with Reserves Parking	100 Points	Unlimited!

• What if I cancel my reservation?

             If you cancel your reservation, the Points you earned for making the purchase will be removed from your account.

• Is there a limit to the number of Parking Points I can earn?

  There is no limit to the total number of Parking Points you can earn, and your Parking Points never expire.

  There are some limits on the number of times you can earn Parking Points for certain actions - but these reset monthly. So for example, In January, you can write up to 5 Parking Lot Reviews for 50 Parking Points each. Additional reviews that month will not qualify for Parking Points. But in February, you can once again earn Parking Points for writing Parking Lot Reviews.

• What can I get with my Parking Points?

  You can redeem Parking Points for credit toward parking reservations. Every 150 Parking Points is equal to $5 of credit. We've got plans in the works for other redemption options as well, so stay tuned!

  It's important to remember that, in most cases, AirportParkingReservations.com charges only the first night's parking plus a service fee - so your Parking Points will only be applied to this amount. You will still need to pay the balance to the parking lot.

• How do I check my Parking Points balance?

  To view your Parking Points balance, log in to AirportParkingReservations.com and click the orange 'My Rewards' link at the top of the page. Your balance is right next to the welcome message. You can also view your detailed program activity by clicking the 'Activity' tab.

• How do I redeem my Parking Points?

  Parking Points can be redeemed in increments of 150, for $5 in credit. You can redeem Parking Points at any time under 'My Rewards'. To get there, log in and click the orange 'My Rewards' link at the top of the page.

  Then, Click the 'Rewards' tab, and click the 'Redeem' button for the appropriate award. Finally, click Confirm. You will see a confirmation screen, which means you're done!

  Redeemed Parking Points will be credited toward your next reservation, and any unredeemed Parking Points will remain in your Parking Points balance. Remember, once you have redeemed Parking Points, your credit will be applied to the next reservation you make at AirportparkingRewards.com. So it's best to redeem Parking Points when you're ready to use them!

  It's important to remember that, in most cases, AirportParkingReservations.com charges only the first night's parking plus a service fee - so your Parking Points will only be applied to this amount. You will still need to pay the balance to the parking lot.

   

• Is there a place where I can report a problem or make a suggestion?

  Absolutely! We are always eager to answer questions, address concerns, and listen to ideas. We can be reached by email at rewards@airportparkingreservations.com, by phone at 1.800.PARKING (1-800-727-5464) or via live chat by clicking the link in the light blue box on the right-hand side of our site.