Please check in with hotel front desk before parking.
Shuttle runs every 30 minutes Monday-Friday 5am-11pm and on Saturdays/Sundays only from 5am-1pm
Hotel Hours: 24/7 Airport Shuttle Hours: Monday-Friday 5am-11pm, Saturdays/Sundays 5am-1pm
Travelers can find great off-airport parking at Wingate by Wyndham Raleigh Durham / Airport as well as a convenient shuttle that takes guests to RDU!
Breakdowns based on 12 ratingsWRITE A REVIEW
1-8 of 8 Reviews
It would be nice if they had a more prominent sign on the front and side of the van. It took me awhile to identify the vehicle for pickup. Not overly troublesome.
Wingate arranged for a Taxi to drive us to airport. The return was a completely different story. When we returned, we waited well over one hour for the shuttle that never came despite 3 phone calls to the hotel. We were first told it would be 10 mins, then "any minute", then the shuttle was stuck in traffic and we'd have to wait another 15 minutes. The shuttle never came. We took a taxi to the hotel to get our car. The traffic jam on I-40?? there was none. We will never use this provider again. Very poor.
I do not understand why there is no hotel shuttle street 1pm on Sundays. I realize it is my fault for not seeing it in the teeny tiny fineprint, but our flight was delayed which was not our fault. I have parked over 100 times with hotel airport type parking and I have NEVER had a shuttle cut off of 1pm. $70 for a cab ride to get to the hotel. I could have just parked at the airport and saved myself hours of time.
DO NOT USE THIS HOTEL. I have used this service before, and was extremely happy with the service at other hotels. This shuttle stops at 1pm on weekends, and the hotel is all too happy to leave you stranded at the airport. Jasmine showed no sympathy when I called to see if they could in anyway make an exception as my flight was delayed and I need a ride at 1:30pm. Any sort of kindness would have been appreciated, but instead I received a curt "Well we end shuttle service at 1pm". A long day spent at the airport was made so much worse by the lack of kindness from this hotel. The airport parking website is great, as is the company, but USE A DIFFERENT HOTEL
Was told I would have to wait at airport that he had to get someone that was at least 20 minutes away and then come back for me. I had to take a taxi or wait 50 minutes.
Little if any wait time at the hotel to depart . There was a little wait time at the airport as we expected because we arrived at 5 PM.
If you guys could get an app going for the Android phone, that would be great! Overall, great experience! Thanks!
fast and easy. coming back