*Parking Tax - $1.50 per day
In order to avoid additional fees, please DO NOT take an entry ticket. If you need any assistance, press the 24/7 call button on the bar code scanner or call (860) 527-0063. Please make sure you are using your bar code within your allotted reservation time. Your bar code will not work before your reservation time. When parking your vehicle, please ensure that you have your travel itinerary / receipt with you in order to scan the bar code on the printout at the entrance equipment. Please ensure that you keep this printed bar code so that you may scan it again upon exit. This contract limits our liability – PLEASE READ IT. – Your vehicle is accepted for parking only, upon the condition that we are not responsible for the vehicle or its contents or accessories. No bailment is created. Management assumes no liability or responsibility for damage or loss due to fire, theft, collision, vandalism, acts of God, or otherwise to the vehicle, vehicle accessories and/or its contents however caused. Lock your car. Take your keys
Between the hours of 7:00AM and 10:00PM daily, the shuttles run every 30 minutes. The shuttle runs every 30 minutes between the times of 5:00AM-7:00AM daily, as well as between the times of 10:00PM and Midnight daily. From 12:00AM-5:00AM daily, the shuttle needs to be requested by calling (847) 698-6000, but is still only available on the hour and on the half hour. The hotel shuttle does not travel to the international terminal on a routine basis so international travelers must call the hotel for pick-up.
Open 24 hours a day, 7 days a week.
The Westin O'Hare offers a convenient and reliable parking service for those flying out of Chicago O'Hare. Frequent and reliable shuttle transportation is available throughout the entrie day. Reservations made here on AirportParkingReservations.com are guaranteed.
Breakdowns based on 2106 ratingsWRITE A REVIEW
161-180 of 1160 Reviews
The bar code didn't work when I got there so I had to be buzzed in by the hotel staff. When I returned, again the bar code didn't read properly, so I had to get a ticket to exit the lot. The passenger side of my car was scratched in a long line across the front door while I was parked.
During previous experiences, the shuttle was awful - late and not on the published schedule. This time, it was a dream! On time both to and from the airport. Thank you for the improvement!
This is an excellent place to park with timely pickup and drop off. And the price speaks for itself. However, the entry scanner failed to read the bar code on the payment receipt when we entered and when we exited. I had to press the intercom button and verbally provide the alpha-numeric code to the desk clerk. That was especially difficult with the louf sounds of planes landing and taking off; several attempts to communicate the code were required.
Nice staff and great parking lot. Just had an issue exiting the lot but the staff took care of it right away
This is our 5th time leaving it there, loved the price and the place.
We got in at 11:30 pm, although the shuttle loading area was difficult to fine in O'Hare, that was not the shuttles fault. The shuttle was quick and made the last leg of the trip a lot easier. Will definitely book again.
Having trouble with the scanner but was help right away after pressing help button. Shuttle came exactly every half hour as stated. Having a hard time finding door 3 for shuttle on the way back but airport security point us to the spot
I have only positive things to say about the staff, I just wish my barcode would've scanned. Maybe update your software on the parking 'arm' so that you can park easier. Calling the Westin to find out where the shuttle picks up/drops off was super easy and nice--I honestly can't speak highly enough of both them and the Valet who made sure my wife and I were comfortable.
We had difficulty getting our reservation code to swipe through the entrance gate. We used the call button and the attendanton duty assisted us promptly.
Everything turned out to be first class, but the bar code scanner was not working when we arrived at the appointed time. We made sure (per instructions) to not arrive too early as we had specified a beginning time, but it still would not read the code. It was a short walk to the the front door of the Westin where the hotel's "bell captain" issued us a replacement entry and exit ticket that worked both going in and coming out - without a hitch. The issue with the scanner is the only reason I am not rating this lot as 5 stars as others have reported similar issues.
It was a great experience. It was easy to book everything on line. The lot was easy to find and everyone from the driver to the doorman at the hotel was extremely helpful. We were running behind as usual and my husband couldn't find his cell phone as he was boarding the shuttle and the driver was kind enough to wait while we ran back to the car to look for it ( where we luckily found it!). When we returned from our three weeks in Europe, it merely took a quick call to hotel and the shuttle was there within 5 minutes. I would definitely use this service again.
Parking lot was convenient and shuttle was timely. BUT, the barcode to open the gate did not work during arrival or departure.
I've had real hit or miss using the scanner at the Westin to get into the parking lot. I often have to use the intercom provided. If anything could be done to make it more reliable, that would really be helpful. Thanks.
We parked at the Westin Hotel. The bar code on the parking reservation could not be read by the machine. We had to take a ticket to get into the parking lot. Then when we left, the other machine could not read the bar code either on the reservation. We had to use the call box and give the attendant our reservation ID in order to leave the parking space. This was a hassle and we won't be using this lot again.
Only problem we could not scan the receipt, my wife had to get out of the car for it to work.
The outbound trip was fine. On the return trip, we called for pickup at terminal 5 as directed. We were told the shuttle would be there in 15 minutes. 30 minutes later there was still no shuttle, so we called again. We were told the shuttle was there. After we said we are standing where we were told to stand and there was clearly no shuttle, we were put on hold and then told it would be 5 minutes. About 10 minutes later (40 minutes total), the shuttle came. The driver yelled at us to put ALL bags in the back. I had a laptop backpack which had passports in it which I didn't want to put in with large suitcases, so I kindly said I would sit it on my lap. I was then yelled at for most of the journey to the hotel. The driver continued to say that he was doing us a favor by picking us up. Terrible experience. Never again.
Shuttle driver refused to wait literally 1 minute while I was running back from the parking lot. I had to get a cab in order to not miss the flight.
The shuttle was quick. The hotel staff was very friendly and helpful. The scanner on the gate was broken when exiting, but the staff on the call button was quick to respond and open the gate.
Getting there was a breeze. Parking was even easier. Getting to the airport was a snap Coming home was a completely different ballgame. Ed no idea where to pick up the shuttle back. No directions were provided. Called the hotel and the first guy I talked to add me my wife and my two little boys with a cart full of luggage roaming around O'Hare aimlessly. Not somebody else on the phone after my second fight with my wife and they were able to better direct me a little bit. Finally got on the right shuttle and we are good to go from there