*Parking Tax - $1.50 per day
In order to avoid additional fees, please DO NOT take an entry ticket. If you need any assistance, press the 24/7 call button on the bar code scanner. Please make sure you are using your bar code within your allotted reservation time. Your bar code will not work before your reservation time. When parking your vehicle, please ensure that you have your travel itinerary / receipt with you in order to scan the bar code on the printout at the entrance equipment. Please ensure that you keep this printed bar code so that you may scan it again upon exit. This contract limits our liability – PLEASE READ IT. – Your vehicle is accepted for parking only, upon the condition that we are not responsible for the vehicle or its contents or accessories. No bailment is created. Management assumes no liability or responsibility for damage or loss due to fire, theft, collision, vandalism, acts of God, or otherwise to the vehicle, vehicle accessories and/or its contents however caused. Lock your car. Take your keys
Between the hours of 7:00AM and 10:00PM daily, the shuttles run every 30 minutes. The shuttle runs every 30 minutes between the times of 5:00AM-7:00AM daily, as well as between the times of 10:00PM and Midnight daily. From 12:00AM-5:00AM daily, the shuttle needs to be requested by calling (847) 698-6000, but is still only available on the hour and on the half hour. The hotel shuttle does not travel to the international terminal on a routine basis so international travelers must call the hotel for pick-up.
Open 24 hours a day, 7 days a week.
The Westin O'Hare offers a convenient and reliable parking service for those flying out of Chicago O'Hare. Frequent and reliable shuttle transportation is available throughout the entrie day. Reservations made here on AirportParkingReservations.com are guaranteed.
I wasn't aware that you need to scan the barcode when you leave the parking lot and it is not explained on the paperwork that you print out. Also the barcode did not working I had to call for assistance. Other than that the experience was perfect.
good service and value
The bar code did not work on the way in or on the way out. The email I received first didn't have a bar code. I requested another email and then it had the bar code. Upon arriving the bar code didn't work and there was no response to pushing the button to talk to anyone. We had to go in to the hotel and they weren't able to help. We had to pull a ticket to get in the lot. On the way out the button to talk to someone did work and she was able to open the gate. Don't think I want to park where there is a gate to enter and exit next time. Would also prefer indoor parking since our car wouldn't start after sitting a week due to the cold. That had nothing to do with the lot but maybe you can identify indoor parking on your website.
Make sure you have a "clean" barcode, preferably from a laser printer as the scanner is finincky,
It was confusing as a first timer for my husband to see what he needed to do at the parking lot gate. Scanning on the way out didn't work because we were past our pick up time. But we did not need to pay any additional fees.
The parking was cheap and convenient for us! My only complaint was that scanning the barcode was not easy at the Westin O'Hare, and we had to call an attendant to allow us to exit when our trip was over.
Attendent was excellent but took a longer time to respond than it should have due to the bar code scanning process needing improvement. Everything was very good except for that experience. Instructions or the execution of that component was not good. Difficult to get into the lot using the bar code until the agent talked me through it and we could not exit because my barcode was deactivated because our flight was 15 minutes late!
Thanks Happy Holidays
Great parking, easy to use, and the shuttles run often.
The shuttle is on time, and the attendants are very helpful. My flight was delayed, but they still let me out with no problem, although the bar code didn't work.
This is the second time I've parked at the O'Hare Westin and was not able to exit the parking lot. My bar code registered "invalid code" when I scanned the prepaid document. Then I tried calling the 24 hour service on the meter/machine several times with no answer. I had to re-park my car and get a validated ticket from the front desk staff at the Westin. This is the SECOND time the gate exit did not work. I will no longer be parking here.
Other lots wait far too long for shuttle pick up and are less friendly. At the Westin, it's consistent, reliable and easy. And the cheapest option. I've not experienced that at any other parking offering at ohare
Overall a good experience. It's just an outdoor lot (not a garage), otherwise I'd give it all excellents.
I had trouble w/the scan bar. the reader failed each time
My second time at this lot. Scanner doesn't work on the way out and you have to wait for the person to on the intercom to let you out.
When we called the hotel to ask where to catch the shuttle on our return trip, they directed us across the airport. They neglected to ask if our flight was international. They will gladly pick up at the International Terminal if you ask. This information would have saved us a twenty minute walk.
After midnight, instead of running shuttle after every 1 hour it should be on-demand.
Gate was broken and scanner did not read the UPC code.
All I can said is Excellent service . AAA+++
I found the parking lot quite easily and was let in immediately upon scan of my code. Good parking spot and the shuttle was very quick! The drivers both ways were very friendly & courteous. I really like how close to O'Hare this is. Easy on & off of the freeway! My only issue is that it wanted to charge me $6 more when I was leaving. I pressed the parking attendance button and was immediately connected to someone who opened the gate for us to leave.