*Parking Tax - $1.50 per day
In order to avoid additional fees, please DO NOT take an entry ticket. If you need any assistance, press the 24/7 call button on the bar code scanner. Please make sure you are using your bar code within your allotted reservation time. Your bar code will not work before your reservation time. When parking your vehicle, please ensure that you have your travel itinerary / receipt with you in order to scan the bar code on the printout at the entrance equipment. Please ensure that you keep this printed bar code so that you may scan it again upon exit. This contract limits our liability – PLEASE READ IT. – Your vehicle is accepted for parking only, upon the condition that we are not responsible for the vehicle or its contents or accessories. No bailment is created. Management assumes no liability or responsibility for damage or loss due to fire, theft, collision, vandalism, acts of God, or otherwise to the vehicle, vehicle accessories and/or its contents however caused. Lock your car. Take your keys
Between the hours of 7:00AM and 10:00PM daily, the shuttles run every 30 minutes. The shuttle runs every 30 minutes between the times of 5:00AM-7:00AM daily, as well as between the times of 10:00PM and Midnight daily. From 12:00AM-5:00AM daily, the shuttle needs to be requested by calling (847) 698-6000, but is still only available on the hour and on the half hour. The hotel shuttle does not travel to the international terminal on a routine basis so international travelers must call the hotel for pick-up.
Open 24 hours a day, 7 days a week.
The Westin O'Hare offers a convenient and reliable parking service for those flying out of Chicago O'Hare. Frequent and reliable shuttle transportation is available throughout the entrie day. Reservations made here on AirportParkingReservations.com are guaranteed.
Breakdowns based on 1377 ratingsWRITE A REVIEW
21-40 of 644 Reviews
Had trouble getting the exit scanner to read the bar code off my phone. But overall can't beat the value.
I have used it for a few times and am happy with their service.
The scanning equipment in the lot is terrible and can barely pick up the bar code. I had to call the attendant to exit the lot.
We liked the convenience. However, they only let you come/peace at prearranged times - we had a little issue trying to leave 1 hour early after 7 days stay
Shuttle arrived promptly; the shuttle was clean and both times we had the ride all to ourselves. Drivers are friendly and courteous. Parking lot staff were helpful when exiting (our barcode wouldn't scan properly). Would definitely use again!
Jerry did not drop us in the parking lot instead he put our luggages in the the sidewalk near to the main entrance. Your driver need to talk as well when I asked him to drop in the long term parking he did not replied anything. Attitude problem
My daughter's story: It was hard to find the shuttle,i kept getting wrong directions in the airport.Took me over an hr to find where it picks up.Then i had just missed one, so had to wait outside in cold, high winds for a half an hour! Had to walk at 11:30 at night to the parking with no one around.When i got to my car, it was covered with an eighth of an inch of grime, so i had to wash it b4 i could see good enough to get all the way back to Ft.Wayne...When i tried to exit the lot, the bar code didn't work (either when i came in!) And kept pressing the help buttons and no one came! Had to call the hotel desk again, and security had tu come to let me out, after 10 more minutes out in the cold trying to call for help! I appreciated the price, but the experience was pretty bad...
Most reasonable around. I would recommend this to anyone.
My reservation was a prepaid reservation. But while exiting, the system wasn't opening the gate for me after scanning the code. I had to make an extra effort to use the in built Attendant calling system, voiced my code over to them and then they oped the gate remotely. Everything else was good.
Barr code did not work properly. Had to use help of the remote parking attendants.
Something was wrong with the scanner. Took a while to scan the parking ticket.
I was just several minutes past my estimated time exit, yet I was denied exit of the lot. I had to go into the hotel and get an exit pass. 1 minute past the exit time window will deny exit access. Huge inconvenience.
The parking lot seemed busier than the previous time I had used it. Good experience. No waiting on the way back from the airport. Sometimes, I have issues getting the barcode to scan. Will use this lot again for the price. However, in winter months, I would choose a covered lot.
I will never use the Westin O'Hare parking again. The scanner wouldn't work. Called for assistance and there was NO response! Called on the phone and was transferred to a phone with no answer! Held up several cars because the gate wouldn't open. They backed out so I could let them out. Called AGAIN for Asa's Instance on the phone and was told to try again. AGAIN the scanner didn't work and no one replied through the intercom! Finally with cars backing up behind me I just laid on the horn and a valet from the hotel let me out. Like I said, NEVER AGAIN!
The location is very convenient, about 5 minutes from the terminal. The use of the barcode to enter and exit the parking lot makes this location a no hassles experience.
No parking attendants. Bar code scanner was difficult to use, multiple customers had issues both coming in and trying to leave. Caused issues since only one entrance and exit gate is available and backups ensued.
Probably would not use this parking lot again. On entry, the person in front of me took 7-8 minutes just to enter the lot. Seemed to be a parking gate malfunction. I was able to enter just fine with no problems by scanning. However it took almost 40 minutes for a hotel bus to pick me up. I did observe the hotel bus coming from the rear of the parking lot. The bus was very cold and had no heat running at the time I got on board. When I returned, I tried to exit the gate but it would not open. The desk clerk did observe I was about 1 minute over my time and gave me a paper ticket to exit just in case the scan barcode did not work. The recently issued ticket tried to charge me $40 so I cancelled the transaction and backed away from the gate. I went to another gate and was able to scan my original barcode and exited just fine. It took an extra 15 minutes just to exit the hotel parking.
The only problem was getting the gate to open with the scan code I printed off from the email I received when entering the lot. Upon returning to the lot, the scanner would not read the bar code to allow me to exit. Others stacked up behind me had the same issue and it would not read theirs. Finally someone from hotel maintenance came out after I rang the buzzer for about 5 minutes. Unless they fix the issue, it will continue to be a problem when entering/exiting the property.
Everything was great.....except.... It was necessary for us to take an earlier flight than originally scheduled, so I called to change the arrive time and was told that she could not do that and to use the call button at the gate to have them let us in. That took an additional 5 to 7 minutes. Also we could not get out after arriving back. A valet parking attendant had to lift the gate to open it for us. We like parking at the Westin, except for the high taxes.
Hotel is excellent, but when exiting, use back exit APR.com scanner doesn't work at front exit and they do not answer service calls.