Please check-in at the valet desk prior to parking. Visit the skycap desk in the lobby to check-in your bags and receive your boarding pass! We are the only airport hotel in Atlanta to offer this service! No vehicles over 7 feet high permitted due to height restriction
Shuttle departs every 20 mins on the hour. Contact hotel for service from airport between 12AM-5AM. 404.762.7676. Shuttle to the international terminal is not provided, but the airport has an international shuttle connector. Please allow additional time. Offer is valid for one (1) exit only. No in/out parking privileges.
24/7, Contact hotel for service from airport between 12AM-5AM. 404.762.7676
The Westin Atlanta Airport Hotel is proud to offer guests the convenient Bags Inc. Airport Skycap Service. Aimed at helping to take the stress out of traveling, this unique program lets you to check into your flight, receive your boarding pass and check your luggage - all before you check out of the Westin Atlanta Airport!
Simply check your baggage in at the BAGS lobby station to receive boarding passes and luggage tags. Then, head straight to the gate at Atlanta Airport for your flight. Westin Atlanta Airport is the only airport hotel in Atlanta to offer this service to help you stay revived and relaxed, even after your departure from our hotel. Available for passengers on AirTran, American, and Delta.
Please note: No vehicles over 7 feet high permitted at the Westin Atlanta Airport due to height restriction.
Breakdowns based on 434 ratingsWRITE A REVIEW
1-20 of 215 Reviews
Signing up on the web did not allow me to select uncovered parking ($5/day), so I had to pay for covered parking ($7/day). Verbal directions or trying to follow the map would have been difficult, but I used my GPS to arrive for parking which got me there without any problem. One of the reasons I selected the Westin was its proximity to the airport and easy access from the freeway. When I arrived at the Westin there was plenty of uncovered parking that was much more convenient to the shuttle. So, I parked uncovered. The whole process was simple and intuitive. The staff were all extremely friendly and helpful. Upon return I called to ask where the pick-up was and was told "In zone 1 of Ground Transportation right outside of baggage." This was incorrect. The Ground Transportation area is at the end of the Terminal and zone 1 is for the international shuttle terminal. The hotel shuttles are the next lane over. This was a minor inconvenience as the local service people are very knowledgeable and helpful. I called back to let the young man know the correct location so he might be able to help future travelers, but he seemed uninterested and defensive.
We had no problems. We have parked here before. We saved approximately $35 over parking at the airport and didn't have to do a lot of walking from the parking lot. The drivers wer very courteous and helpful.
Shuttle was quick and clean. Wait time was short and attendants were friendly.
I had never used the Westin parking before and when I arrived I had a very nice valet explain to me how to park and while I did so he made sure I had everything I need for when I returned. He explained to me on how to get out of the gate upon my return. The shuttle was waiting when I arrived so there was no wait time. The driver explained to me how to catch the connecting shuttle to the international side. Upon returning I used the call service at the shuttle waiting area and a very nice female explained to me which zone I needed to be in and how long the shuttle would take. I waited no more then 3 mins. Upon arriving back at the Westin I found my car was just as I had left it and the gate pass to get out worked perfectly. I had read reviews that the underground parking was difficult to find, however, I saw several signs for it and had I chose to use it I don't believe I would have had any issues finding the lot. The value was great and I will use them in the future.
It would be helpful to know where to get the shuttle when returning to the airport. I had to ask around and it was still confusing.
Easy to find well lit felt safe leaving vehicle
My vehicle was damaged on the rear bumper by some vehicle.
We chose Westin because of its location, pricing, and the ability to check out Delta bags at the hotel.
the young lady attendant was especially nice with a welcoming smile.
Covered parking lots available, the hotel located close to the ATL airport (15 - 20 min.)
I used the covered parking option. After you park your car, there is no good walking access to the shuttle. Have to walk back from where you drove in and can be unsafe at times if car's are driving in the the covered parking.
The covered underground parking was not marked. If I had not asked were it was, I would have paid for something that I could not have found.
poor signage to the hotel on a dark morning. Once in parking lot was impossible to find the covered area. By the time I had called the desk, walked back up to the lobby and found the covered area, brought luggage all the way from the car, including steps, no ramped walkways I had missed the shuttle.
we had a bad ticket issue on the way out after parking which cost us 10 minutes. the westin staff figured it out and were very apologetic. I will park there again!
Felt safer parking where there would always be staff around
someone hit my car+
I will definitely park here again, had no problem with the staff or shuttle service.
I really enjoyed the process and thought that everyone I encountered was very helpful. There were only two down-sides. One being that I had to leave even earlier to get to the hotel, park, take the shuttle to the domestic terminal and get on another shuttle to the international terminal. It would be very helpful to have a shuttle to the international terminal as well if needed. Second, when I went to leave the lot, the ticket they gave me to prove that I had pre-paid did not work so I had to call and they had to send someone down to open the gate for me. Other than that, I'll be using this service again!
I paid for covered lot but there was no direction to where it was. After parking and walking to the shuttle I saw a car driving from under ground, then I assumed thats is the covered parking entry. I continued on towards the waiting shuttle. On returning my vehicle was infested with ants. I told the attendant. He asked if I was under a tree and giving that as the reason for infestation.
Parking lot was very accessible and easy to find my way