Please check-in at the valet desk prior to parking. Visit the skycap desk in the lobby to check-in your bags and receive your boarding pass! We are the only airport hotel in Atlanta to offer this service! No vehicles over 7 feet high permitted due to height restriction
Shuttle departs every 20 mins on the hour. Contact hotel for service from airport between 12AM-5AM. 404.762.7676. Shuttle to the international terminal is not provided, but the airport has an international shuttle connector. Please allow additional time. Offer is valid for one (1) exit only. No in/out parking privileges.
24/7, Contact hotel for service from airport between 12AM-5AM. 404.762.7676
The Westin Atlanta Airport Hotel is proud to offer guests the convenient Bags Inc. Airport Skycap Service. Aimed at helping to take the stress out of traveling, this unique program lets you to check into your flight, receive your boarding pass and check your luggage - all before you check out of the Westin Atlanta Airport!
Simply check your baggage in at the BAGS lobby station to receive boarding passes and luggage tags. Then, head straight to the gate at Atlanta Airport for your flight. Westin Atlanta Airport is the only airport hotel in Atlanta to offer this service to help you stay revived and relaxed, even after your departure from our hotel. Available for passengers on AirTran, American, and Delta.
Please note: No vehicles over 7 feet high permitted at the Westin Atlanta Airport due to height restriction.
Breakdowns based on 393 ratingsWRITE A REVIEW
1-20 of 193 Reviews
I will definitely use the service again. My only complaint is that the wait time for the pickup shuttle was slow compared to other hotels that made multiple trips before our shuttle ever arrived. This is more bothersome when you are eager to get home after an evening of delayed flights. The associates that helped me to depart the lot were great, very courteous and professional.
Parking at the Westin Atlanta Airport was affordable and convenient. The staff (parking attendants and shuttle drivers) were all very kind and helpful. I used the underground parking area, and my truck was in perfect condition upon my return. It was there for 31 days!
Upon the return trip, I went to the waiting area where they park, section 1. I verified with other drivers that I did not have to call, that I was in the right spot, and continued waiting. About 10 minutes later nearly all the spots were filled except for the two for our driver. I saw him come but he didn't even pull into the spot and stop; he just drove on by even though I waived. I called and they were nice an appologized but I had to wait another 20 minutes for the next driver. He, though, was very professional and apologetic. The first van was white with writing on it. The second was purple. Both drivers were caucasian.
Terrific bargain,l secure lot, easy access to Hartsfield.
Will gladly do it again
The Westin was a little more than I wanted to pay, but after looking at other hotel parking/reviews, I decided it was better to go with someone who had good reviews than a cheaper price. I was not disappointed! My husband and I were traveling with our three small children, so we did not want to be waiting around for a shuttle. When we arrived, the valet at The Westin helped us with our bags and was very nice. We waited about 15 minutes for the next shuttle to come, as one had just left when we arrived. The driver of the shuttle was cheerful, acknowledged my kids and put all our luggage on the shuttle. The ride to the airport was pleasant and only took a few minutes. When we got back from our trip, we had a really hard time finding the shuttle, which would be my only complaint. Better directions on the website or in the email verification would be nice. Once we found the shuttle (it was after midnight), it was about to leave but the driver (different than the one we had before) asked if the other passengers could make room for us and we were able to get on. The driver was super nice and got us back to the hotel in just a few minutes. Couldn't have asked for a better experience. Will definitely use The Westin again!
The parking lot was fine, The issue was with the Westin employee who did not understand my reservation request and made me end up missing my first shuttle .
Convenient & easy once I was told where the underground parking was located
Confusing sign painted on the wall in covered parking area. Says "Bring your ticket to the office", or something like that. Not necessary, apparently, as no one asked for anything. Leave your tickets in the car. Nice folks, helpful, good value. Felt my truck was safe.
Other hotels in the area have shuttles every 15 minutes, the Westin is every 20 minutes so if you miss one, you could be waiting a while for the next one.
The directions were unclear. It was confusing where the covered vs uncovered deck was and we had to wait while trying to contact someone for clarification. There wasnt an attendant at the gate so that made it a lilttle difficult trying to figure out everything. Once parked we didnt have any issues.
The Westin lot is very close to the airport, they have a number of shuttles in rotation and it's only a 10 - 15 minute ride to the airport, and you can get nice, covered parking for a fraction of what you'd pay at the airport or indeed at the hotel itself when you book through Airport Parking Reservations. I'm using this from here on out.
Why pay extra for covered parking when you self park?
Checking in was easy and the shuttle to and from the airport was prompt. The only problem we had was when leaving the lot. I followed the directions of putting in the 'white card' followed by the 'green card' into the machine at the gate. It kept spitting the cards back out and the gate would not go up. This added hassle and extra time when we really were ready to go after a long trip home.
Not too bad. Staff explained it well. We were gone for long time. Everything was ok.
I will come back to Westin again for parking.
The valet at the Westin was very helpful when we arrived since this was our first time using this location. His directions clarified the right spot for parking and then to the shuttle pick up location. Very nice to have covered parking in the heat of the summer. When we returned I called the Westin and was given clear information that the shuttle ran every 20 minutes on the hour. That was exactly what happened. Drivers were very courteous and pleasant!
Parking lot is easily accessed.
Great price at $4.00 and just across the street from the $7.00 lot!
Need better sign for covered parking