Please check-in at the valet desk prior to parking. Visit the skycap desk in the lobby to check-in your bags and receive your boarding pass! We are the only airport hotel in Atlanta to offer this service! No vehicles over 7 feet high permitted due to height restriction
Shuttle departs every 20 mins on the hour. Contact hotel for service from airport between 12AM-5AM. 404.762.7676. Shuttle to the international terminal is not provided, but the airport has an international shuttle connector. Please allow additional time. Offer is valid for one (1) exit only. No in/out parking privileges.
24/7, Contact hotel for service from airport between 12AM-5AM. 404.762.7676
The Westin Atlanta Airport Hotel is proud to offer guests the convenient Bags Inc. Airport Skycap Service. Aimed at helping to take the stress out of traveling, this unique program lets you to check into your flight, receive your boarding pass and check your luggage - all before you check out of the Westin Atlanta Airport!
Simply check your baggage in at the BAGS lobby station to receive boarding passes and luggage tags. Then, head straight to the gate at Atlanta Airport for your flight. Westin Atlanta Airport is the only airport hotel in Atlanta to offer this service to help you stay revived and relaxed, even after your departure from our hotel. Available for passengers on AirTran, American, and Delta.
Please note: No vehicles over 7 feet high permitted at the Westin Atlanta Airport due to height restriction.
Breakdowns based on 455 ratingsWRITE A REVIEW
1-20 of 228 Reviews
good parking stay. i think you may have washed my car before i returned. It was exceptionally clean considering it sat in open air for three weeks. Thanks
Pay attention to Exit instructions. You need two tickets to exit - First, insert the one you get from the entrance gate machine, next the one from the Valet desk when you check in.
drop off at Westin was excellent everyone was very helpful. airport pickup wait was extremely long
was not happy that I was not taken into Westin-I was let out on road...had to drag 2 suitcases down a flight of stairs to the lot therefore poor rating
There is no advertisement on how much parking will cost. And as it turns out, it costs a small fortune. There are also no directions on how to use the parking slips. Very Confusing!
The uncovered parking areas was VERY EASY to find. But we paid for covered parking and couldn't find it once we passed under the gate for parking. So ended up just using regular parking. That is my only complaint. The time to/from airport is awesome. So close. Thanks.
I was parked two days at the Westin and returned with my car on each side with ants crawling everywhere outside my car. Ants also where inside my car and the parking attendants did help but was unable to give me a refund. I have parked at the lower class hotels and never experienced anything like this. I was very disappointed parking at a 4 star hotel.
Dropping off the car and getting to the airport was a breeze. The shuttle was waiting and the people were very nice. The problem was getting back. Our flight was delayed and we got back around 1 am. I called to ask them to send a shuttle and the girl told me to just wait, the shuttle runs every 20 minutes. We waited over 30 and a driver from a different hotel offered to drop us off. Not a good return experience.
I will use the Westin again when flying out of Atlanta! Great service, friendly folks and fast shuttle.
The lot is an older one that was well lit, maintained and suitable for my need.
We parked at the Westin-Airport in Atlanta. I have nothing to add to improve the service because I was so happy with the choice. Shuttle was timely and clean. Drivers were courteous and helpful. Parking area was secure and easy to use.
Easily accessible and well lit at night
I parked at the Westin Atlanta Airport on Best Road. I have no complaints at all with the shuttle service - it was exceptionally good. However, while my car was parked there, a couple of the adjacent cars had their windows busted out and broken into. I confirmed that it had indeed been a break in with the security manager at the hotel. I won't be parking here again.
Signing up on the web did not allow me to select uncovered parking ($5/day), so I had to pay for covered parking ($7/day). Verbal directions or trying to follow the map would have been difficult, but I used my GPS to arrive for parking which got me there without any problem. One of the reasons I selected the Westin was its proximity to the airport and easy access from the freeway. When I arrived at the Westin there was plenty of uncovered parking that was much more convenient to the shuttle. So, I parked uncovered. The whole process was simple and intuitive. The staff were all extremely friendly and helpful. Upon return I called to ask where the pick-up was and was told "In zone 1 of Ground Transportation right outside of baggage." This was incorrect. The Ground Transportation area is at the end of the Terminal and zone 1 is for the international shuttle terminal. The hotel shuttles are the next lane over. This was a minor inconvenience as the local service people are very knowledgeable and helpful. I called back to let the young man know the correct location so he might be able to help future travelers, but he seemed uninterested and defensive.
We had no problems. We have parked here before. We saved approximately $35 over parking at the airport and didn't have to do a lot of walking from the parking lot. The drivers wer very courteous and helpful.
Shuttle was quick and clean. Wait time was short and attendants were friendly.
I had never used the Westin parking before and when I arrived I had a very nice valet explain to me how to park and while I did so he made sure I had everything I need for when I returned. He explained to me on how to get out of the gate upon my return. The shuttle was waiting when I arrived so there was no wait time. The driver explained to me how to catch the connecting shuttle to the international side. Upon returning I used the call service at the shuttle waiting area and a very nice female explained to me which zone I needed to be in and how long the shuttle would take. I waited no more then 3 mins. Upon arriving back at the Westin I found my car was just as I had left it and the gate pass to get out worked perfectly. I had read reviews that the underground parking was difficult to find, however, I saw several signs for it and had I chose to use it I don't believe I would have had any issues finding the lot. The value was great and I will use them in the future.
It would be helpful to know where to get the shuttle when returning to the airport. I had to ask around and it was still confusing.
Easy to find well lit felt safe leaving vehicle
My vehicle was damaged on the rear bumper by some vehicle.