Please check-in at the valet desk prior to parking. Visit the skycap desk in the lobby to check-in your bags and receive your boarding pass! We are the only airport hotel in Atlanta to offer this service!
Shuttle departs every 20 mins on the hour. Contact hotel for service from airport between 12AM-5AM. 404.762.7676. Shuttle to the international terminal is not provided, but the airport has an international shuttle connector. Please allow additional time. Offer is valid for one (1) exit only. No in/out parking privileges.
24/7, Contact hotel for service from airport between 12AM-5AM. 404.762.7676
The Westin Atlanta Airport Hotel is proud to offer guests the convenient Bags Inc. Airport Skycap Service. Aimed at helping to take the stress out of traveling, this unique program lets you to check into your flight, receive your boarding pass and check your luggage - all before you check out of the Westin Atlanta Airport!
Breakdowns based on 340 ratingsWRITE A REVIEW
1-20 of 157 Reviews
everything was great about he experience except the shuttle timing could have been a bit more frequent.
Will use The Westin for all my parking needs hence forward. This is my first experience and had a little difficulty locating the return shuttle from the airport. Once I found where it's parked at, smooth sailing from there. Thank you and will definitely refer this to friends.
Very easy and inexpensive experience -- also very close to airport!
I arrived at the Westin parking lot on Sunday at 7:05 and had to wait until 7:20 before the next shuttle was leaving. Also, they had to pick up at the Sheridan a mile down the street. Perhaps, for peak times ie between 5-9 am, have 2 shuttles running, every 10 minutes to avoid these problems.
We always park at the Westin when we fly. The valets are quick and the shuttle is clean. Our only problem has been the underground parking area. We always choose underground, but learned recently that you have to park where the concrete seam in not above the car, since they leak badly.
Make certain to visit the valet desk upon return to receive your ticket to validate your prepaid reservation.
the employees were so helpful and very courteous
I read online the comments and suggestions for parking since this was our first time. We stopped at the valet, but evidently that was not what we were supposed to do, but we didn't know where the covered parking was. The valet took our keys since the shuttle was ready to leave. When we returned, it took a while for the valets to find our keys, but fortunately someone remembered seeing them on a desk (in an envelope with our name on them). We will be more prepared next time.
Overall everything was ok, but unlike Marriott, we have to go into the lobby, wait in line, show the front desk our printout, then they give you a parking ticket that you use to get into the parking lot. On the return, we used the same ticket to exit, but it was trying to charge me the full rate. So I had to call the desk from the machine and explain that it was already prepaid. After looking up my account, they let me out remotely. I don't know if I would want to go through all these steps each time I travel.
The Parking lot was very easy to find and convenient with great staff
Nice lot, not too far from ATL terminals (about a 5 minute drive). Shuttle was actually there when we got there but had to wait about 10-15 minutes after our trip for a shuttle back to the lot. Very reasonably priced, so no complaints!
I used Google Maps and it was giving wrong information on where to turn.
It had a covered & open lot. It was easy to get in & out.
Staff extremely helpful. Forgot laptop in vehicle. Valet ran to get it and met shuttle!
The uncovered lot was super clean, the covered parking area could use a good sweeping. I had a little bit of difficulty finding the covered entrance, but eventually figured it out.
Like fact that we could self-park as we have in past at nearby off-site airport lots. Very convenient to be able to spend night at hotel then drop off unwanted items at our car before boarding shuttle to airport. Ahhh, did not particarly like the fact that we were first to arrive in lobby ar 4:45 AM but almost last to board due to fact that 2 Air Line flight crews were allowed to board first. I will give ample credit to the driver in that at 70 years old and not quite steady as a rock, I had to stand the whole way and managed not to land in someone's lap. We were packed pretty tightly in so don't think I could have fallen to floor of shuttle. An older man who had boarded before the shuttle attendant got back from his break offered me his seat. Interesting. None of the male pilots bothered - they just zoned in on their smart phones! The driver apologized when my husband and I got off for fact we had to stand.
valet parked so I did not see the lot, my car was covered with pollen when I got it back, but this is just the season
Upon arriving Thursday, 3/17 the attendants seemed to be overwhelmed and I noted that there was a lot of traffic coming in. I found an attendant that was helpful and friendly and he directed me to park "anywhere" in the lot. As I was running late, I parked in the closest space. After getting out, I noticed it was a valet space. I found the same attendant, told him and showed him where I was going to park and he said "no problem". I specifically said it's a valet space and I was going to be gone until Sunday, 3/20. he again said "no problem". I got on the shuttle and we did not go directly to the airport, but too another hotel nearby to pick up other customers (not a direct route, more time used). When I returned on Sunday, I found my car with a green sticker on the driver's window.....I was infuriated that after showing and asking your staff if it was acceptable to park in that location that now I had a sticker advising me I was parked illegally. Frankly was not in the mood to discuss this with the staff on duty on Sunday night, but I am glad to tell you about it. They seemed like nice people and I tipped the attendant and the driver, also tipping the driver on my return trip on Sunday. They need some training. The non-direct trip to the airport does not make me want to come back and use the service again. The lot was clean and well lit. Got your little thank you for my business gift off with some hot water and elbow grease. Motto- arrive a little early and listen to your common sense, not a friendly, but untrained person in a parking lot.
Easy to find, quick in and out! Best kept airport parking secret!
the people their were amazing - thanks so much