Please check-in at the valet desk prior to parking. Visit the skycap desk in the lobby to check-in your bags and receive your boarding pass! We are the only airport hotel in Atlanta to offer this service!
Shuttle departs every 20 mins on the hour. Contact hotel for service from airport between 12AM-5AM. 404.762.7676. Shuttle to the international terminal is not provided, but the airport has an international shuttle connector. Please allow additional time. Offer is valid for one (1) exit only. No in/out parking privileges.
24/7, Contact hotel for service from airport between 12AM-5AM. 404.762.7676
The Westin Atlanta Airport Hotel is proud to offer guests the convenient Bags Inc. Airport Skycap Service. Aimed at helping to take the stress out of traveling, this unique program lets you to check into your flight, receive your boarding pass and check your luggage - all before you check out of the Westin Atlanta Airport!
Breakdowns based on 193 ratingsWRITE A REVIEW
1-20 of 74 Reviews
Very helpful and friendly attendants!! Would definitely use them again.
Very good first time experience with this lot at the Atlanta Airport Westin.
Valet parked so I can't comment on lot conditions and directions.
Will definitely use from now on! Being able to check your bags there was also a nice bonus!
Excellent experience. We will definitely use this service again and highly recommend!
The only complaint I have is that I had paid for a covered lot at $7:00 a day but parked in the non-covered lot which should have been $5:00 per day. When I made the reservation online the $5:00 parking was not available. I just feel, I was overcharged for where I parked but the attendant said it was the same. Just a bit confused.....I park with you at least 2-3 times a year and will continue to use your services in the future.
Very easy process. When we returned from our trip, the shuttle was pulling out of the airport slot but when I waved it down, the driver actually turned into another slot to pick us up. He helped us with our bags and was very courteous. We were very pleased with the entire parking experience.
I was very pleased with everything.
While parking garage itself could use a little TLC. A little pressure washing and fresh coat of paint. It was overall great experience as the staff was very nice and garage was well lit. I would use this one again as it was great for the price. The shuttle was waiting as soon as I parked and walked backed to the hotel.
Our process would have gone a lot smoother if the desk staff at the hotel were more familiar with the parking reservation process. We called the night before to confirm the process as we had an early morning flight. The staff instructed us to go inside to get our card validated before getting on the shuttle. When we arrived the shuttle was out but stated that he was running late and couldn't wait until we got our ticket validated. After missing the shuttle the desk staff told us to just have our ticket validated when we came back in town, so we missed our shuttle and flight for no reason at all. Upon arriving to pick up our vehicle the desk staff told my husband that we didn't have a parking reservation. After explaining that our parking was prepaid several times a more knowledgeable gentleman walked up and was able to direct us to the appropriate staff to have our parking validated. The shuttle driver that took us over to the airport was extremely nice, however, it would be helpful to know before booking parking at this location that the shuttle also has a stop at another hotel prior to heading to the airport.
Easy access to park and get to the airport and smooth to get in my vehicle and depart. Keep up the good work, will be using the service again.
Reservation system was great. Parking was at the Westin in ATL and covered parking is at the bottom of a long hill inside garage. Coming in at 1 AM I didn't feel safe as the place is desolate although there were lights. I wanted uncovered parking but apparently it was full. Won't park there again
The Wilton was complicated and huge and a little less straightforward than other hotels I've parked at. The shuttle took a while to come, and was also servicing another hotel next door. They gave me a little card to follow up my ticket with, but the card didn't work so when it came time to get out I was just stuck at the gate reinserting my "coupon card" over and over again until somebody ran over and used their badge to open the gate to let me out. It was overall fine, and usually I'm excited to be around fancy hotels but in this case its size made it less convenient and mildly overwhelming with the valet parking and gates and short underground walk from the parking lot to the lobby.
I love the convenience of this. It was my fourth time using these reservations and will be using it again in the future.
Very easy. Shuttle was very fast taking us to and from the airport. We paid extra for covered parking but once you're in the parking lot you can park wherever you want so I wish I hadn't paid extra.
I will definitely do this again. A shuttle was just leaving as we got there but another one left exactly 20 minutes later. When we arrived back we walked out to the airport shuttle area and had only been standing there for about 2 minutes when the shuttle pulled up to get us. I was very pleased with the promptness of the shuttles and friendliness of the drivers. The only small negative was that I paid for covered parking but once you get into the lot all the parking is the same. So even if you didn't pay for covered you could still park there, and vice versa. I'll park there again but just pay the regular, uncovered rate next time.
I couldn't have asked for better or easier service, and I'm pretty picky. The shuttles were on time and the service was very convenient, which is a nice plus considering how user-unfriendly the Atlanta airport is itself. I will definitely use this service again.
I used to love this place as I could affordably valet my car (which I now do after an unfortunate hit and run incident at an airport parking lot). The last time, however, I picked up my car and it was full of little dings all down the side of it. I noticed them as I was getting my baggage out of the car when I got home (it was after dark when I picked the car up and didn't notice them at the airport). I called immediately to tell them what happened. They refused any accountability as I reported the incident after I left the lot. The staff is super lovely and courteous, but the upper management sucks!!
The 1st day I parked was Sunday and there were only 2 parking lot spaces available. I wonder if Westin Hotel constantly controls online booking in order to avoid overbooking.
The service was great but I would have preferred to know that this shuttle did not go to the international terminal so I wouldn't have to walk from Domestic Arrivals to catch a shuttle to International terminal.