Please check-in at the valet desk prior to parking. Visit the skycap desk in the lobby to check-in your bags and receive your boarding pass! We are the only airport hotel in Atlanta to offer this service!
Shuttle departs every 20 mins on the hour. Contact hotel for service from airport between 12AM-5AM. 404.762.7676. Shuttle to the international terminal is not provided, but the airport has an international shuttle connector. Please allow additional time. Offer is valid for one (1) exit only. No in/out parking privileges.
24/7, Contact hotel for service from airport between 12AM-5AM. 404.762.7676
The Westin Atlanta Airport Hotel is proud to offer guests the convenient Bags Inc. Airport Skycap Service. Aimed at helping to take the stress out of traveling, this unique program lets you to check into your flight, receive your boarding pass and check your luggage - all before you check out of the Westin Atlanta Airport!
Breakdowns based on 160 ratingsWRITE A REVIEW
1-20 of 64 Reviews
Easy access to park and get to the airport and smooth to get in my vehicle and depart. Keep up the good work, will be using the service again.
Reservation system was great. Parking was at the Westin in ATL and covered parking is at the bottom of a long hill inside garage. Coming in at 1 AM I didn't feel safe as the place is desolate although there were lights. I wanted uncovered parking but apparently it was full. Won't park there again
The Wilton was complicated and huge and a little less straightforward than other hotels I've parked at. The shuttle took a while to come, and was also servicing another hotel next door. They gave me a little card to follow up my ticket with, but the card didn't work so when it came time to get out I was just stuck at the gate reinserting my "coupon card" over and over again until somebody ran over and used their badge to open the gate to let me out. It was overall fine, and usually I'm excited to be around fancy hotels but in this case its size made it less convenient and mildly overwhelming with the valet parking and gates and short underground walk from the parking lot to the lobby.
I love the convenience of this. It was my fourth time using these reservations and will be using it again in the future.
Very easy. Shuttle was very fast taking us to and from the airport. We paid extra for covered parking but once you're in the parking lot you can park wherever you want so I wish I hadn't paid extra.
I will definitely do this again. A shuttle was just leaving as we got there but another one left exactly 20 minutes later. When we arrived back we walked out to the airport shuttle area and had only been standing there for about 2 minutes when the shuttle pulled up to get us. I was very pleased with the promptness of the shuttles and friendliness of the drivers. The only small negative was that I paid for covered parking but once you get into the lot all the parking is the same. So even if you didn't pay for covered you could still park there, and vice versa. I'll park there again but just pay the regular, uncovered rate next time.
I couldn't have asked for better or easier service, and I'm pretty picky. The shuttles were on time and the service was very convenient, which is a nice plus considering how user-unfriendly the Atlanta airport is itself. I will definitely use this service again.
I used to love this place as I could affordably valet my car (which I now do after an unfortunate hit and run incident at an airport parking lot). The last time, however, I picked up my car and it was full of little dings all down the side of it. I noticed them as I was getting my baggage out of the car when I got home (it was after dark when I picked the car up and didn't notice them at the airport). I called immediately to tell them what happened. They refused any accountability as I reported the incident after I left the lot. The staff is super lovely and courteous, but the upper management sucks!!
The 1st day I parked was Sunday and there were only 2 parking lot spaces available. I wonder if Westin Hotel constantly controls online booking in order to avoid overbooking.
The service was great but I would have preferred to know that this shuttle did not go to the international terminal so I wouldn't have to walk from Domestic Arrivals to catch a shuttle to International terminal.
Frequency of shuttles can be increased.
The website worked like a charm to book the parking reservation at the Westin. However the day of my flight when I arrived at the Westin, the valet who is supposed to give you your parking pass was nowhere to be found. I had to go inside the hotel and walk around for 5 minutes till I located him. He was eating and attempted to hide when I approached him. It took him an additional 5 minutes to come outside to the valet post almost causing me to miss the shuttle to the airport. (the shuttle was on time) Upon my return to the airport, I waited an hr in the heat for the shuttle to show up. When it finally did show up there were so many people waiting to board that the driver allowed people to stand on the steps for the entire 10 minute ride to the hotel. (there was barely breathing room on board) There was a couple who boarded last with a baby in the car seat that stood next to the door till we made it to the Westin. Also this shuttle is shared with the Sheraton so just know you will have to make a stop there too. And the covered parking is a small parking lot in the back of regular parking lot. It is definitely a long walk from the lot to the front door of the hotel for the shuttle pick up.
I paid for covered parking but all the parking was the same. I felt cheated by either you or the Westin Atlanta Airport in paying the additional cost per day when I could have paid the basic rate. Overall a great service alternative to parking at the airport. I will use it again.
Excellent customer service and not a long shuttle wait. I just hated that i couldn't pay my complete portion online. I didn't like that the payment had to be split between the online site and the hotel.
Great service. Will use again
What a pleasure to park at this location. The best part is checking your bags in for your flight from the hotel lobby and avoiding the check-in lines at the airport. Awesome! Super friendly staff!!
Parking ticket hotel issued at my return from trip have never worked and I could not drive away promptly. Very frustrated every time.
First time using off site parking and it couldn't have been any easier. Will use APR anytime I travel again. The Westin staff did a great job making the entire experience hassle free
everything was good until we got back and had to wait on the shuttle. It was about 15 degrees outside and we waited about 20 minutes and the shuttle never came. Called the Westin and they said the shuttle would be there in five minutes, 12 - 15 minutes later we just got a cab which cost another $19. Some of the other hotel shuttles ran three times while we were waiting and our shuttle never came. We did see it pulling in after we were driving away in the cab. It was extremely cold and we had to wait outside.