Distance from airport: 2.7 miles
*Sales Tax - 6.50%
*Airport Access Fee - 10.00%
*Airport Access Fee - $1.00 total
We suggest that you arrive 15 minutes prior to the time you want to be at your terminal.
Shuttles Departing Every 5 Minutes
Open 24/7, 365 Days a year
Breakdowns based on 42 ratingsWRITE A REVIEW
1-20 of 27 Reviews
Parking experience was good. However, I paid for a rather expensive car wash while I was away. The car was almost as dirty when I picked it up as when I dropped it off. Someone vacuumed the interior and ran some water over the exterior. I can tell you that this experience with the car wash has put me off this lot and I will not be using again.
Nice experience and really enjoyed the valet service setup. Easy check out and clean shuttle. Nice job.
I was not told ahead of time that I was to drive up and take a ticket so I did not know what to do when I arrived. I sat there waiting and then another car drove up behind me and started honking. Maybe he had been there before and knew what to do.
Very positive experience. We were using Express parking. Your service and great employees were exceptional. You certainly have won me over as a customer.
Reserved on line and I got to self park in a covered parking.
When I arrived back at the airport, no one would pick up the phone for pick up. I was at one of the places indicated on the ticket for the pickup. It was very frustrating. Finally after 30 to 45 minutes, I saw the pick up truck, it apparently was not going to stop, I hollered, the driver looked at me, but it kept going. I raced down to another stop where it had stopped and was still loading. The driver said he was not allowed to stop at that designated stop indicated on my parking ticket as the place to go. He was not a very cordial driver and did not offer assistance with bags. If someone would just answer the phone, this could have all been avoided. The facility was very nice, but the pick up service is totally unsatisfactory.
No one answered the phone when I called to request the shuttle from the airport. Just by chance I happened to find the shuttle arriving at the airport as I was about to give up. Then I was dropped off and my car wasn't there and I spent several frustrating minutes trying to find someone to figure out where it was. After a long, difficult, and frustrating experience with the airlines, it was tougher than it should have been.
Excellent service to and from airport
When we drove up in the morning, there was no parking attendant so we had no clue what we had to do or where to go or what to expect. It was confusing. It would have been nice to have somewhere there to ask questions and to direct us where to park. When we arrived at the airport, the shuttle took a very long time to come pick us up.
Excellent in all aspects.
They kept a positive attitude in sweltering heat
Parking at WallyPark couldn't have been easier. A van immediately came to my parked vehicle and directly took me to the airport. They were almost as prompt picking me up. Vans are new and very accommodating. Southwest was as expected. Very easy to deal with. My choice since they don't penalize you if you have to make changes in your travel plans as other airlines do.
The shuttle to and from the airport were the nicest we have ever utilized. First time at Wally Park and will use it every time necessary. On time drop off and pick-up with very friendly and courteous personnel. Way to go Wally Park!!
I had an excellent first time experience with Wally Park. I arrived at 5am and entered their lobby to find no one inside which I found odd. No staff to be found anywhere so I just relaxed in one of their comfy chairs until the shuttle arrived which was a mere minutes later. It was a no fuss 5 minute ride to the airport, and I was dropped off right in front of my airline terminal. Upon return 4 days later, I was outside baggage no more than 5 minutes when I saw one of their shuttles pull up and I didn't even call...I hopped on and was back at my car a few minutes later. They drive you right to your parking space which I found extremely nice and I was told there was no need to go into the lobby. Just pay the booth with my ticket on the way out, which was also easy and convenient. I found a special deal on this website and paid $2.95/day which caused me to try out Wally Park and hopefully they do more specials like that to get more customers, because like me, they too will have found a new place to park. But even at regular prices, I would gladly use Wally Park again in a heartbeat. :)
This will be the second time I'm using Wally Park. Last time it was during the Christmas holidays, and I was very happy with the prompt and easy service.
I use Walley Park in Jacksonville, Fl. every other week-- excellent BUT Orlando is terrible. Last time & I mean the last time I had to call 3 times getting the same message, they should be there in minutes... ya... 30 minutes on a Friday afternoon put me in the height of the rush hour. Never again in Orlando.
Wally Park Orlando is a nice, new facility with good equipment which makes it a comfortable ride to the airport. Unfortunately, the customer service is poor. On my 4 visits to Wally Park, the first three had an average wait time at the airport of 15 minutes. On my most recent return to Orlando, the wait time was 27 minutes. The shuttle driver was rude and unprofessional and dropped me off 2 rows from my vehicle. There was more, but no need to get into it here. Wally Park Orlando will need to improve on their customer service to be competitive in this market.
Clean, prompt, professional, friendly. I was referred by a friend, and you lived up to everything that she said about you.