Distance from airport: 2.7 miles
*Sales Tax - 6.50%
*Airport Access Fee - 10.00%
*Airport Access Fee - $1.50 total
We suggest that you arrive 15 minutes prior to the time you want to be at your terminal.
Shuttles Departing Every 5 Minutes
Open 24/7, 365 Days a year
Breakdowns based on 57 ratingsWRITE A REVIEW
1-20 of 33 Reviews
could use a little more instructions on self parking.
everything promised was provided.
Here's the thing: Whoever moved our car was a smoker, leaving the smell in the car. Clearly, it is known by all that a "smoker's" car is devalued due to the smell. We don't smoke and certainly don't like the smell in our car. Being an exsmoker, I understand it. Possibly putting a smock on when moving a car would help not transfer the smell from one's shirt to the car? I don't believe someone smoked in the car but what was carried on their clothing certainly transferred.
The service was adequate but when I picked my car up it was filthy dirty on the outside. I used valet because it was cheaper than parking myself with the deal going. The car was relatively clean when I dropped it off but very dirty when I picked it up. I can't imagine where they parked it for the week. Even if it was uncovered, you would think any rain would help, not hurt the condition of the car. It must have been in a very dusty parking lot or under a tree or something.
Very friendly staff. Plenty of shuttles to keep the wait down. Car was ready to go when we arrived back from our trip. No waiting!
The shuttle drivers (both ways) were most helpful with information and baggage. Richard, the night-time employee, was very kind and polite on the phone when we called for info from the airport.
Parking experience was good. However, I paid for a rather expensive car wash while I was away. The car was almost as dirty when I picked it up as when I dropped it off. Someone vacuumed the interior and ran some water over the exterior. I can tell you that this experience with the car wash has put me off this lot and I will not be using again.
Nice experience and really enjoyed the valet service setup. Easy check out and clean shuttle. Nice job.
I was not told ahead of time that I was to drive up and take a ticket so I did not know what to do when I arrived. I sat there waiting and then another car drove up behind me and started honking. Maybe he had been there before and knew what to do.
Very positive experience. We were using Express parking. Your service and great employees were exceptional. You certainly have won me over as a customer.
Reserved on line and I got to self park in a covered parking.
When I arrived back at the airport, no one would pick up the phone for pick up. I was at one of the places indicated on the ticket for the pickup. It was very frustrating. Finally after 30 to 45 minutes, I saw the pick up truck, it apparently was not going to stop, I hollered, the driver looked at me, but it kept going. I raced down to another stop where it had stopped and was still loading. The driver said he was not allowed to stop at that designated stop indicated on my parking ticket as the place to go. He was not a very cordial driver and did not offer assistance with bags. If someone would just answer the phone, this could have all been avoided. The facility was very nice, but the pick up service is totally unsatisfactory.
No one answered the phone when I called to request the shuttle from the airport. Just by chance I happened to find the shuttle arriving at the airport as I was about to give up. Then I was dropped off and my car wasn't there and I spent several frustrating minutes trying to find someone to figure out where it was. After a long, difficult, and frustrating experience with the airlines, it was tougher than it should have been.
Excellent service to and from airport
When we drove up in the morning, there was no parking attendant so we had no clue what we had to do or where to go or what to expect. It was confusing. It would have been nice to have somewhere there to ask questions and to direct us where to park. When we arrived at the airport, the shuttle took a very long time to come pick us up.
Excellent in all aspects.
They kept a positive attitude in sweltering heat
Parking at WallyPark couldn't have been easier. A van immediately came to my parked vehicle and directly took me to the airport. They were almost as prompt picking me up. Vans are new and very accommodating. Southwest was as expected. Very easy to deal with. My choice since they don't penalize you if you have to make changes in your travel plans as other airlines do.
The shuttle to and from the airport were the nicest we have ever utilized. First time at Wally Park and will use it every time necessary. On time drop off and pick-up with very friendly and courteous personnel. Way to go Wally Park!!