*Airport Access Fee - $5.00 total
Guests will drop off their vehicle at 27299 Wick Rd and be transported via free shuttle to their departure terminal at DTW. Customer's vehicles will be moved a distance of 5 miles by an insured staff driver to the secure parking facility at 3500 Michigan.
Free shuttles are available to transport travelers to and from the airport. Our shuttles are available 24 hours daily and operate every 5 minutes. Upon arriving at DTW, please call Valet Connections at 734-619-8530 for pick up so that our dedicated parking attendants can have your vehicle prepared and waiting upon your return.
Valet Connections offers safe and secure DTW airport parking. Vehicle drop-off is just minutes away from the airport terminals for your convenience. Take advantage of some of the best priced Detroit Airport parking! Make a reservation to secure your parking space which can be especially limited during peak travel times. Whether traveling for business or pleasure, rest assured Valet Connections will make parking at DTW an easy and hassle-free experience.
happy with service
service was great
I will never park at the airport again!
We waited for over 20 minutes for the shuttle to pick us up in this cold weather. Not good!
Maybe better signs to telling to pull cars to back of building to pull in garage area. Such as vehicle drop off with arrow at the front and entrance painted on garage door to pull into parking. Other then that great parking, I will be back in September when we travel next.
Loved this parking garage and shuttle service. Glad we found it online and will definitely be going to them for future travel.
The driver had excellent customer service.
Time from check in at your facility to arrival at airport was too long (45 minutes). Just made our flight. We arrived at your facility at 5 am & waited 30 minutes for shuttle to arrive to pick us up. Stopped at another terminal before reaching McNamera. On return in a snow storm, our time from airport pick up to arrival at your building exceeded 45 minutes. In addition to picking up passengers from the other terminal we made stops at two hotels. We would be hesitant to park there because of the extra time required to get to the terminal. Other than that, it was great to pick up a car that wasn't buried in the snow.
Don't advertise indoor storage if it isn't going to happen. My vehicle was not ready when we arrived nor was it kept inside. It was covered with ice and snow.
Don't know the condition of the parking lot; we only saw the 'holding' garage. It was really good.
Only reason I picked this parking service was for garage parking, but they parked my car OUTSIDE!!! And I had to wait about 20 minutes to get the shuttle bus at airport, when other parking shuttle comes three times!! This parking service shuttle never comes in 5 minute.
I've traveled extensively throughout my +25 year professional career have used parking shuttle services literally hundreds of times, but I have never had to wait so long for a shuttle to depart once boarded. The wait at the Wick Road facility before departure to the terminal seemed well over 15 minutes. Granted, when one's in a hurry everything seems slower, but trust me, I've been in rushed situations before, and I would not otherwise be responding to this survey. The driver waited too long to fill the bus and didn't try to hurry the passengers to load up quickly. I observed one boy get in and out of the bus 3 times to casually converse with other members of his group as they slowly moved luggage onto the bus. Certainly I could have arrived earlier as the driver indicated, but the point is the apparent lack of urgency to move passengers quickly and get them to their flights on time. In fairness to the driver, he did drop me off at Delta first. My apologies to the driver for being upset and not tipping.
Didn't have to wait going..but coming had to wait about 30 minutes..not too bad. I would use this company again. Thank You.
My arrival time was accurate, meeting the time I advised the lot of when leaving my car. My car was not indoors upon arrival and had to be located, pulled in, thawed out, and snow and ice cleaned off. You advertise "indoor" but there was nothing indoor about my experience.
Excellent operation, I'll use your company each time I need to park while traveling in the future; also I will highly recommend your company to anyone else I learn of in-need of parking while traveling.
Indoor parking seems nice staff seemed courteous over the phone anticipate a good experience this time will report back
In our group there was a handicaped woman and your attendants were very caring and patient.
This was our first experience using this service and we were very pleased.
This parking area is super clean and everyone is friendly. I have had no problems here and the shuttle has always been quick and easy for me to use.
Excellent service especialy in the winter, its very nice to get into a nice warm car.