US Park - Detroit Airport DTW
| Lot Name | US Park | Rating | |
| Address | 9601 Middlebelt Rd. | Number of Ratings | 675 |
| City | Romulus | Distance from Airport | 2.2 miles |
| State | Michigan | Grace Period | n/a |
| Zipcode | 48174 | Latitude / Longitude | 42.234043 / -83.327513 |
| Phone Number | 800-447-7275 | Number Spaces | 5000 |
| Features |
|
Directions | click here |
| 1, Was the shuttle service prompt? | |
| 2, Were the attendants courteous? | |
| 3, Was the parking lot in good shape? | |
| 4, Was the parking lot hard to find? |
| Starting From | Starting From | Starting From | ||
|---|---|---|---|---|
| Product Type | Daily Rate | Weekly Rate | Monthly Rate | |
| Self | $9.00 | $55.00 | n/a | Book Now |
| Lot Taxes and Fees | ||||
| City Parking Tax / Fee | 27.00% | |||
US Park Reviews (80 Total)
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Posted May 9th, 2013
Cheryl W.
Your drivers are friendly and courteous ... there is virtually no wait for the shuttles on either end , We would definitely use your service again should we have need of it
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Posted May 8th, 2013
Nicole G.
I was extremely pleased with my first experience parking with U.S, Park and plan on using it from now on.
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Posted April 24th, 2013
Suzanne M.
I accidently deleted my rec't when enrolling and had a prompt reply and help.
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Posted April 1st, 2013
Donald S.
we will certainly use your lot again and recommend your business to our friends. we were very satisfied with everything.
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Posted March 18th, 2013
Thomas T.
Sharon M. was very helpful and friendly.
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Posted March 5th, 2013
Charles E. C.
I used this service last yeat, March 2012, and I'm about to use it again, march 2013
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Posted February 25th, 2013
Teodor C.
Thank you!
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Posted February 21st, 2013
Jeffrey D.
We will use this service again but will shop price
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Posted February 3rd, 2013
Bill.
I forgot to lock my vehicle and had to return to the lot. The driver was excellent. She made arrangements for my prompt return. Very courteous and professional. Thank you
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Posted January 23rd, 2013
Evans Lucas.
My wife and I had four suitcases.The driver never attempted to assist us in getting them on the bus,yet she had a tip jar in view.
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Posted January 22nd, 2013
Joan M.
Great service and friendly personnel
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Posted December 8th, 2012
Diane M.
The shuttle drivers were BOTH extremely nice. Peggy took me to the airport, but I didn't get the name of the woman who picked me up. However, they both did a great job.
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Posted December 7th, 2012
Steven J.
The shuttles are always very prompt, however on our return flight we waited at least 15 minutes while the other lots shuttles had at least 2 of their vans pass by while we were still waiting for ours. It was the longest wait that we have ever had for US Park
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Posted December 7th, 2012
Gloria E I.
Have used US Park in the past and that is why I used it again.
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Posted November 27th, 2012
Martha D.
Bus driver on outward bound trip helped me with my luggage and was very courteous. On return, a dfferent bus driver was oblivious to my struggles and offered no assistance; the bus radio was loud and I nearly missed my car because I couldn't hear her above the country music that was playing.
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Posted November 26th, 2012
Valerie J.
The exit directions are not adequate. I had a difficult time finding an aisle to find the check out booth.
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Posted October 19th, 2012
Eartha.
love love love all the folks are nice, easy to call and fast service. dead battery no problem, single women no problem the bus waits until your car starts.
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Posted September 26th, 2012
Lee O.
The drivers were friendly and helpful. My only disappointment is that you did not have a military veteran discount. Over all, good job
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Posted August 14th, 2012
Josh W.
My car battery was dead when I got back and the woman driving the van helped me jump it, so incredibly awesome and helpful will 100% use US Park again for all parking needs!!!!!!
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Posted July 27th, 2012
Sherri J.
The service was great, prompt and efficient as usual!
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Posted July 26th, 2012
David G.
always park here
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Posted June 7th, 2012
Dm.
24/7 shuttle service is nice I believe they have it here
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Posted April 14th, 2012
Greg.
Easy to get to, parking spots readily accessible. Lot was lit well. Staff I interacted with were nice and had good humor. $8.00 coupon price cheaper than having someone drive us to the airport and pick us up on return.
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Posted April 9th, 2012
Susanne E.
There was a big delay because the bus stopped at a rental car station and the people there were not ready
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Posted January 19th, 2012
Don Gensler.
I thought the service was very good, driver was very friendly. Nice Job.
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Posted November 30th, 2011
Mike B.
help with bags would have been nice
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Posted November 28th, 2011
Jim M.
upon arrval at US Park I showed attendant online reserv.; told me to give to attend. on departure. I did not receive any ticket of any kind. Upon depart. attend. requested ticket and did not believe that I was not given any. (2 witnesses) was not friendly at all and held us up for at least 5-10 minutes.
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Posted November 8th, 2011
John L.
totally satisfiied with with staff and service
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Posted September 4th, 2011
Andrea K.
Assistance with luggage would have been helpful
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Posted August 12th, 2011
Charles B.
We had a lot of bags and it would have been nice to have some help with them.
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Posted July 14th, 2011
Janice I.
introduced friends to your easy and convenient service. they were impressed and will be repeat customers i am sure.
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Posted June 27th, 2011
Judy H.
Thank you for being so prompt for the pick up. Staff was very friendly and helpful
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Posted June 15th, 2011
Margaret L.
We were pleased with the service.
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Posted May 26th, 2011
Wendy D.
Ran over empty beer bottle - there were 2 empties thought lot was monitered 24 hrs. a day - no flat tire - thank goodness
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Posted May 25th, 2011
John C.
Very convenient, good service!
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Posted May 24th, 2011
Cheryl C.
Was very satisfied and would definitely return
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Posted May 24th, 2011
Paul S.
It would be nice if they helped with luggage.
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Posted May 19th, 2011
Shona V B.
great!
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Posted May 9th, 2011
Janie R.
this was my first time using this service and I was very pleased. I will certainly use it again and recommend it.
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Posted May 1st, 2011
Steven G.
The drive that took us to the airport was not friendly and never even spoke to us. In Contrast the driver that took us from the airport back to the parking lot was extremely friendly and deserves a lot of praise for her customer service. I think her name is Doris (or something like that). She was great.
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Posted April 22nd, 2011
Terrence P.
Everyone at US Park was wonderful. I was rather apprehensive about parking at a lot, but no more. We are going on another trip in October and we will defiinately park at US Park again!
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Posted April 10th, 2011
Casey S.
Shuttle service was awful, and no organization. Shuttle driver even stated that if we were in that big of a hurry we should take a $25 cab ride to the lot. I will never use US Park again and will tell all my colleagues how awful the experience was.
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Posted March 31st, 2011
Mary M.
The attendant at the check out was so happy and courteus very refreshing after a flight and trip through a busy airport. Thks
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Posted March 17th, 2011
Michael B.
Thanks for the parking spot and pick up
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Posted March 10th, 2011
Dawn K.
No one instucted me on how I was to get on the shuttle or find it? They just told me to go to area P and park. That area was full so I took the closest parking space I could find. The shuttle was no where around so I started walking toward the front of the lot, in a snow storm. The shuttle was not far off & soon picked me up. The driver wrote my parking space down wrong so she tried to drop me off in the wrong area. I finally convinced her that I was much further down the row.
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Posted February 13th, 2011
Brian B.
Seemed to take forever to exit thelot...a lot of time getting ones bill settled up once you got the the ticket window
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Posted January 23rd, 2011
Charlene W.
We were very pleased w/ the entire experience we had w/ US Park. It was perfect. We will us this service again and recommend it to our friends and family... Made the whole trip smooth no worries about ground transport. The drivers were awesome too.
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Posted January 10th, 2011
Robert B.
Our car was snowed in when we arrived to pick it up. The attendants did an excellent job helping us get the car free. They were two women who physically helped push us out of the ice in which our tires were embedded. Great job!
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Posted January 6th, 2011
Seth H.
Don't expect the shuttle attendants to help with luggage. They were nice, just not helpful with any luggage.
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Posted December 28th, 2010
Gary H.
Date was 12-21-10 departures and 12/26/10 arrival.
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Posted June 28th, 2010
Kencil H.
The only issue was that the driver had been smoking inside the van just before we arrived. The smell was quite obvious and there was no one else on board the van. Otherwise, it was a great experience.
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Posted March 31st, 2010
Sherrie V.
When I arrived, I did not know the system. While the gate attendant and the driver were helpful, they were not as courteous as I thought they should be. The driver and the gate attendant were very helpful when I left.
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Posted March 30th, 2010
Kenneth L.
My truck would not start when I was ready to leave and I must commend all the gratious ladies who helped me and my mother by letting us sit in the break room to stay warm and told me where to find service after the booster battery jumper did not work
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Posted March 27th, 2010
Wesley E.
The lot was easy to find and the shuttles came very quickly. Everyone was very nice and friendly. Good job.
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Posted March 18th, 2010
Joann W.
Good service. Difficult to manuver if you are handicapped.
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Posted March 16th, 2010
Jennifer W.
We walked out of the airport and our shuttle pulled up. We were in and out of the parking lot very quickly with no problems at all. This lot was suggested to me by my travel agent and I can understand why she suggested this lot.
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Posted March 15th, 2010
Geraldine C.
Going was fine, upon the return called for pickup and was not told we needed to go across the street for pickup wait about 15 min and kept seeing buses coming in the curve but not right in front of luggage pick-up so I called back and ask were do we
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Posted March 5th, 2010
Linda S.
I liked the pre-registration and savings by pre-registrating. Great concept.
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Posted February 23rd, 2010
Lucinda S.
Shuttle upholstery could use some cleaning, otherwise extremely good. Driver waited for us to start car; snow was controlled so that getting out was easy.
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Posted February 2nd, 2010
George B.
I have used U S Park in the past and I will continue to use it in the future. Everything was great so you have my business whenever I travel.
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Posted February 2nd, 2010
Noel P.
Driver on our return said nothing and did not move out of her seat to help us with baggage and walker as we unloaded at car.
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Posted January 24th, 2010
Bill H.
First time user. Flying again in two weeks and will rebook. Got our bags first off conveyor and went strait to waiting bus.
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Posted January 19th, 2010
James K.
No assistance with luggage. Another traveler had an item in a hard case (approx 5' x 2') that he put on its side instead of laying flat. The driver did not tell him to lay it down flat. When the driver made a turn, the hard case fell over onto one of
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Posted January 4th, 2010
Ekaterina K.
The driver even waited to make sure my car starts! Thank you!
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Posted January 3rd, 2010
David S.
We were very happy that the driver waited until we started our car. It was about 9 degrees out. Thanks :-)
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Posted January 3rd, 2010
David N.
Everyone was very nice and they made it very easy to use your service. We will be back. Thank you
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Posted January 1st, 2010
Charles C.
This is my second time using US Park. The Shuttle has always been there when I park and the shuttle drivers are always friendly. This past visit, the shuttle driver waited until I got my car started and I was very impressed by the personal service
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Posted January 1st, 2010
Steven L.
Only one complaint, the driver did not help with the luggage. It was hard to get up the steps and onto the bus. I liked the fact that she knew exactly where the parking spot was!
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Posted December 9th, 2009
Ronald D.
The all female crew of attendants is a big plus as they tend to be more cheerful and helpful than other parking lot attendants
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Posted December 5th, 2009
James M.
The driver that took us to the airport was excellent the driver that brought us back was not good she did not even get out of her seat to me she seemed lazy and just want to tip.
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Posted December 4th, 2009
Douglas R.
We used US Park on Middlebelt in Detroit, MI. Driver that took us to the airport was nice and entertaining. Driver that piked us up was freindly but didn't help at all with bags for us or any of the other 4 passangers that boarded the shuttle. Upon e
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Posted December 3rd, 2009
Kathleen K.
I would only pay in advance, online, if it was more economical.
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Posted December 2nd, 2009
Kenneth B.
great freindly service we will use you again
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Posted December 1st, 2009
Marsha M.
We reserved on line and there was a problem at the lot booth. The attendant did not recognize the confirmation and we were over charged. We did get it cleared up, but it took a bit of time. We are happy that you are using women for the bus service a
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Posted December 1st, 2009
Jeannene K.
We were pleased with the prompt courteous service at US Park Detroit Metro location.
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Posted November 30th, 2009
Harold H.
I flew down on United and back US Air. I flew down on Nov 25 and I was aprehensive because of Thanks giving traffic. The shuttle picked us up right when we got out of our vehicle!!!! Our return the shuttle was right there to pick us up!!! Excellent!
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Posted November 13th, 2009
Susan L.
The lot was easy to find, close to I94 and the service was quick. We were picked up and dropped off right at our car.
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Posted November 12th, 2009
Harry M.
The check-out seems cumbersome. Couldn't you just add the additional charge to the original card number and deposit used for the reservation and print a receipt?
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Posted November 11th, 2009
Elberta P.
it was great. shuttle was right there befor i got out of my car too pick me up. there was a shuttle waiting outside airport when i arrived back very nice people would park there again and the price is right. thanks
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Posted November 6th, 2009
John W.
We're from Northern Ohio and choose to use your parking facility since our flight originated out of Detroit and we are only two hours drive from our home. It was a first and a very good experience.
Arrival Info:
Please arrive at US Park 15 minutes prior to the time you want to be at your airport terminal. Picked up and dropped off right at your car. Luggage assistance.
Airport Transportation:
FREE transportation to and from the airport is provided 24 hours per day on shuttle buses. Immediate free shuttle to all terminals directly from your car. Quick pick up on return.
Operation Hours:
Open 24 hours per day.
Additional Information:
US Park is located just off I-94 so transportation to and from Detroit Airport will be quick and hassle free. The lot at US Park has 24 hour surveillance and is completely fenced and secure so your car will be safe for the duration of your trip. Free shuttle buses run any time during the night and day for your convenience. They will pick you up at your car. Car care services and a shuttle to the Cruise Pier and Amtrack Station are also available. US Park ask that you be ready to depart for the airport 15 minutes before you need to be at the departure terminal. Once you return to Detroit Airport and after retrieving your baggage, please call 800-447-7275 for nearest location of Pick Up.
