*City Parking Tax / Fee - 27.00%
Please arrive at US Park 15 minutes prior to the time you want to be at your airport terminal. Picked up and dropped off right at your car. Luggage assistance.
FREE transportation to and from the airport is provided 24 hours per day on shuttle buses. Immediate free shuttle to all terminals directly from your car. Quick pick up on return.
Open 24 hours per day.
US Park is located just off I-94 so transportation to and from Detroit Airport will be quick and hassle free. The lot at US Park has 24 hour surveillance and is completely fenced and secure so your car will be safe for the duration of your trip. Free shuttle buses run any time during the night and day for your convenience. They will pick you up at your car. Car care services and a shuttle to the Cruise Pier and Amtrack Station are also available. US Park ask that you be ready to depart for the airport 15 minutes before you need to be at the departure terminal. Once you return to Detroit Airport and after retrieving your baggage, please call 800-447-7275 for nearest location of Pick Up.
The service is consistently strong. The shuttle is either waiting for us or arrives within minutes. On the return trip, the same. They are efficient, friendly and deliver good value for the price.
This was my first time using your shuttle service. My mom made the reservation for me. I loved it! It was easy to find and very convenient. I will definitely use your services again. Please keep my name and e-mail on file.
I am going to fly out of Detroit this weekend, hope to use you again!
U.S. Park service was more than prompt. We did not wait for shuttle either on departure (The shuttle was there as we parked) or on arrival. (We found the shuttle immediately and were taken promptly to our car without waiting for other passengers) All of this at half the cost of parking on the airport lots!!
Keep up the good work!
Your van was on time and your drivers were very friendly. Congratulations and thanks for the great service!!
Very good system and dropped at the door of the terminal is excellent!
Waited too long for shuttle pickup. Made me later than my reserved time. Attendant tried to say I would have to pay extra, even though I was on time and the slow shuttle service made me late.(I watched 12 Airlines Parking shuttles come and go while waiting for the next US Park shuttle to show up). Driver was very nice and helpful with our flat tire issue. Manager was understanding and did not charge us beyond our reservation ending time.
The dispatcher keeps talking with her colleague even when customer is waiting at gate for space assignment
On our outbound trip to the airport on 6-20 the driver was courteous, but drove WAY to fast. I did not notice her name.
The service was terrible. I had to wait for more than 15 minutes before I got picked up after being told to park at Row S at the entrance, for which I had to drive all the way to the end of the row (near aisle 20!!!). Somehow they told me that they "forgot about me"!!! I would not ever use this service again.
I had a terrible experience parking at US Park. I was asked to park at row "S" which is very far away. I had to go down all the way to aisle 20. The worst of all: I waited for more than 15 minutes before I got picked up. I had to call them as I saw no bus came my way. One bus stopped by and told me that she had to drop off people first. After I finally boarded a bus, the driver had to pick up additional passenters in row "Q". I looked my watch: I left the parking lot 21 minutes after I arrived. This is really terrible service as they cannot gurarantee that they won't forget picking you up after you park there. The wait time is very very unpredictable. Also, every time I used the service, I had to wait at least 5 minutes at DTW before I can see a US park bus. Qwik park always seems to have buses a lot more often. I am thinking about using them instead.
Great job as always!! I always use US Park when flying out of Detroit!! The Shuttle Drivers are always so friendly and ensure that you are at the right airline drop-off area. Plus if your the only one in the shuttle - they transport you without waiting for other passengers to board the shuttles!! Great Service!! Thanks!! I will be using US Park each time I fly out of Detroit!!
Was impressed with the prompt service especially when we were picked up at our car just before a very heavy downpour! Upon return, even though flight was late coming in and hubbie insisted we didn't need to call, a driver appeared within 10 minutes. Thanks!
As a female traveling alone, I was disappointed there was no assistance with my luggage. It was quite awkward and hard to lift my luggage into the parking shuttle by myself. I had to wait a few minutes at the airport for the return shuttle, but it wasn't that bad.
Your drivers are friendly and courteous ... there is virtually no wait for the shuttles on either end , We would definitely use your service again should we have need of it
I was extremely pleased with my first experience parking with U.S, Park and plan on using it from now on.
I accidently deleted my rec't when enrolling and had a prompt reply and help.