*City Parking Tax / Fee - 27.00%
Please arrive at US Park 15 minutes prior to the time you want to be at your airport terminal. Picked up and dropped off right at your car. Luggage assistance.
FREE transportation to and from the airport is provided 24 hours per day on shuttle buses. Immediate free shuttle to all terminals directly from your car. Quick pick up on return.
Open 24 hours per day.
US Park is located just off I-94 so transportation to and from Detroit Airport will be quick and hassle free. The lot at US Park has 24 hour surveillance and is completely fenced and secure so your car will be safe for the duration of your trip. Free shuttle buses run any time during the night and day for your convenience. They will pick you up at your car. Car care services and a shuttle to the Cruise Pier and Amtrack Station are also available. US Park ask that you be ready to depart for the airport 15 minutes before you need to be at the departure terminal. Once you return to Detroit Airport and after retrieving your baggage, please call 800-447-7275 for nearest location of Pick Up.
Drivers and booth people were outstanding!!! Very pleasant.
All your employees did a great job.
We had a older women over weight driver that appeared to be somewhat limited in mobile abilities. She offered no help to anyone with their luggage. She just sit their and watched a small lady struggle onto the bus with luggage. And had the nerve to have a tip jar on display.
shuttle was timely both ways!
Staff needs to ask if people pre-register; I had my receipt with me but after being gone for 10 days upon my return I forgot about having to present it at checkout I had it with me just forgot I had to show it. Hassle calling and writing a letter for my refund.
Both ways we had a woman. She did not bother to assist with luggage. There was a much older couple than us and she did not assist in the slightest...the woman could not walk without her cane. The driver kept talking about how she wanted to make sure we got into our cars before leaving. Sorry. If not tip...she took off. Get men drivers.
I have used your facility on numerous occasions. I managed to lose my ticket this time, but the lady on duty who wrote up my lost receipt, was very courteous and patient.
The service is consistently strong. The shuttle is either waiting for us or arrives within minutes. On the return trip, the same. They are efficient, friendly and deliver good value for the price.
This was my first time using your shuttle service. My mom made the reservation for me. I loved it! It was easy to find and very convenient. I will definitely use your services again. Please keep my name and e-mail on file.
I am going to fly out of Detroit this weekend, hope to use you again!
U.S. Park service was more than prompt. We did not wait for shuttle either on departure (The shuttle was there as we parked) or on arrival. (We found the shuttle immediately and were taken promptly to our car without waiting for other passengers) All of this at half the cost of parking on the airport lots!!
Keep up the good work!
Your van was on time and your drivers were very friendly. Congratulations and thanks for the great service!!
Very good system and dropped at the door of the terminal is excellent!
Waited too long for shuttle pickup. Made me later than my reserved time. Attendant tried to say I would have to pay extra, even though I was on time and the slow shuttle service made me late.(I watched 12 Airlines Parking shuttles come and go while waiting for the next US Park shuttle to show up). Driver was very nice and helpful with our flat tire issue. Manager was understanding and did not charge us beyond our reservation ending time.
The dispatcher keeps talking with her colleague even when customer is waiting at gate for space assignment
On our outbound trip to the airport on 6-20 the driver was courteous, but drove WAY to fast. I did not notice her name.
The service was terrible. I had to wait for more than 15 minutes before I got picked up after being told to park at Row S at the entrance, for which I had to drive all the way to the end of the row (near aisle 20!!!). Somehow they told me that they "forgot about me"!!! I would not ever use this service again.