*City Parking Tax / Fee - 27.00%
Please arrive at US Park 15 minutes prior to the time you want to be at your airport terminal. Picked up and dropped off right at your car. Luggage assistance.
FREE transportation to and from the airport is provided 24 hours per day on shuttle buses. Immediate free shuttle to all terminals directly from your car. Quick pick up on return.
Open 24 hours per day.
US Park is located just off I-94 so transportation to and from Detroit Airport will be quick and hassle free. The lot at US Park has 24 hour surveillance and is completely fenced and secure so your car will be safe for the duration of your trip. Free shuttle buses run any time during the night and day for your convenience. They will pick you up at your car. Car care services and a shuttle to the Cruise Pier and Amtrack Station are also available. US Park ask that you be ready to depart for the airport 15 minutes before you need to be at the departure terminal. Once you return to Detroit Airport and after retrieving your baggage, please call 800-447-7275 for nearest location of Pick Up.
Breakdowns based on 843 ratingsWRITE A REVIEW
1-20 of 150 Reviews
Return shuttle to the parking lot has been erratic
First time I've used your company. Was pretty impressed. I'll be back
Parking was great. No problems at all.I'll come return. THANKS
Might help to remind customers to have their online paperwork to avoid paying a greater amount.
Everything was great. Just took longer for return ride from North Terminal. Departing ride had no wait time.
My only complaint is that when entering the parking lot, the attendant neglected to give me a white card, which was needed when I exit the lot. This caused me some inconvenience and delay. If this oversight did not happen, I would rate my experience as excellent.
Our service was terrible. The shuttle drivers don't say hello or offer to help with your bags yet expect a tip. The shuttles smell stale and dirty. We fly all of the time and use different parking companies. All of them are the same. Same crappy drivers who hate their job. Coming from Mexico where the service is outstanding and people actually work their tails off for a tip and that's in Mexico! I tell everyone who asks the particular companies not to go to like US Park and Kwik Park. Terrible service.
It is odd that there on online reservations but no computer at the parking lot. Oh well. I had a printed receipt, but a lot of young people don't use printers any more. The shuttle service need to get itself some device readers.
spaces are quite close to get into and out
We were asked to pay $64 dollars by the attendant when we had reservation papers that stated our balance as $46. It took too long trying to explain to an attendant that was obviously poorly trained. When you come off of vacation you should not take upwards of 10+ minutes to leave the parking lot; especially when you are the only person in the line. I could not believe the experience; everything else was very good except the checking out. THAT WAS A NIGHTMARE. The shuttle drivers were great, efficient and quick.
Lady directing traffic at the airport at pickup was pretty rude. Not sure if she was us park employee-- no uniform or badge
Good service, especially with the easy Pre-Pay, Go right thru.
We fly quite often and usually park at the McNamara terminal parking. This was my second time trying out U.S. Park and this was not as satisfying as the first time. The driver at departure was very nice and drove back around to double check that I did not leave my headlights on. She also reminded us to make sure we had our cellphone and keys with us. However, the driver at arrival was not very helpful at all. She disappointingly made no effort to help us with our 5 pieces of baggages. I had a toddler traveling with me. She also did not pullover closer to the curb as the airport attendant was signaling her to do. That would have been helpful for us passengers. She was not the friendliest driver you have.
Drivers not courteous going and coming.
Parking was fine. The only problem was that the exit path was not clearly marked and we had trouble finding our way out of the lot because it was dark and exit path was not clearly marked. Some of the signs were missing or bent and twisted.
Excellent service just as we have had in the past. Friendly staff, quick and convenient shuttle service, etc.
Pick up on both ends was quick and comfortable. We have used US Park before and would recommend them at the Detroit airport.
Time for some resurfacing.
Great service as usual