*Sales Tax - 6.00%
*Airport Access Fee - 8.00%
*Fuel Surcharge - $2.99 total
Please arrive at US1 Airport Parking 30 Minutes before you wish to arrive at the terminal.
Please call upon arrival. Shuttle runs Demand. Shuttle service also provided to the Cruise Port - please see separate listing if you need the cruise option.
Open 24 Hours, 7 Days A Week
Breakdowns based on 153 ratingsWRITE A REVIEW
1-20 of 89 Reviews
Good consistent service - we will be back.
The drive who picked us up is rude...disrespectful and horrible.we all have accents ....sometimes to listen to consumers is first rang.drive hang up on me three times and told me over the phone to take a taxi to get my car.refuge pickup from airport. REALLY?
We were told that if we do not call in early from the ship the wait could be as long as 45 minutes. The wait was almost double that. During that time, I saw over 20 park and go shuttles any many others multiple times while I waited for the 1 shuttle to make its grand entrance. This is my second experience with us1 parking. First time no problems. I thought I found my guy. However now, I will be looking to use park and go or some other comp any next time around
getting to the airport is the pits, 45 minutes for us, others waited over an hour..only 1 person on duty..and the customers just kept comming..we could not all fit in the van..2 people missed their flight...what if it was raining ???..most of your recent reviews indicate the same as mine..for 2 days i was charged $25 on line..earlier reservation for three days in may is only $19, how is that possible..your product used to be good now as the prices go up you are less attrctive then the others..think about it, i am going to...
Street signage needs to be improved...we had a tough time finding the location as two addresses on Rte. 1 were listed...otherwise, everything was fine.
Very happy with the service from your company.
It was difficult to find the lot in the dark. We passed it twice and had to call to specific directions.
I had to wait 40 minutes for the Van to come. About to miss my flight I left my keys and receipt and license plate on the counter. I took a cab to the airport instead of the Van. from the airport I called and explained what and why I did. The counter guy yelled at me , said he would have my car towed and then hung up on me. I called back to tell him of my arriangements for someone to come get my car. He then told me that he would handle it and told me to not do that again. Don't worry, I won't do that again as I will not park their again. 45 minutes for the Van to return and then give our group a ride to the airport is not acceptable.
The shuttle took 30-45 minutes to pick me up when I arrived at the airport.
well, US1 NEED TO PUT A SIGN WITCH EXPLAIN WHERE TO STAND TO WAIT FOR THE BUS WHEN SOME BADY IS FROM HIS TRIP. THAT IS SUCK. I WAITED OVER A HOUR FOR PICK UP. SO FAR, NOT TOO BAD FOR THE SERVICE
I had a horrible experience for the second time in a row! Last month my shuttle never came to pick me up from the airport and after an hour and 15 min I finally just took a cab. When I reached the shuttle place the guy was outside counting cars and said that they were in the middle of changing shift so he had to do his starting duties before he came to get me. My second issue was on Tuesday. When I reached the same shuttle place to get dropped at the airport the lot guy told me to pull my car up to a particular spot. Once I stepped out of the vehicle I watched him get in a van that he had been washing when I pulled up and drive off. I waited about 10-15 minutes then I went back to my car and just drove to the airport. Both times my trips were paid for and I was unable to be serviced. I Called your customer service line Yesterday and today. Both times I was on hold for 15 min so I hung up. Something needs to be done about this!
We returned at 12:15AM on 3/16 at terminal 3. We should have been told when we parked that there were only certain areas used for pickup. We ended up walking a lot further and wasting time than was necessary. Also, the driver used a small van. You need to put your name in lights on the roof or somewhere so it can be seen.
Excellent service from the attendant. Very fast and efficient. The attendant told us for the best service to make sure to keep our bags for self carry off the ship and to call after clearing customs. We were off the ship by 7:15 and called as soon as we cleared customs. The attendant was there 5 minutes to pick us up. He was very fast and efficient and our car was pulled out and ready for us when we arrived. I would definitely use this service again!
I have used your services twice. The first time it took 45 mins to find my keys. This time it took over an hour to get picked up
DO NOT PARK AT US1 Airport Parking. The price may be competitive, but they will not do a good job at safeguarding your car key. They lost my key and kept me waiting on their lot for a locksmith for 4 hours, after which the key they made only worked provisionally on the ignition. Not on the doors. And they never provided me any compensation for the costs incurred in having a new key made. I also heard that this issue with losing customer keys happens regularly. On top of this, they are very disorganized. They do not have cars ready when you arrive to the lot.
After parking there for a week they managed to lose the keys to my vehicle. These people run around not knowing what is going on. It took 2 hours for them to get a locksmith to make a new key. They promised to credit my week fee for parking and give me a complementary parking voucher. Which neither or them happened even after calls to the owner. There are too many other good parking services to risk parking at this place.
This was a horrible experience. Dropping the car off was a piece of cake considering the return trip to retrieve it. Upon my return I called at approximately 10:00 am - usually a 'not so busy' time. He told me where to go, which I easily found and started the very long wait. I had been taken to the airport in a white vehicle so I was expecting a white vehicle to pick me up. He later told me that he said the bus was black, but the airport was so noisy I did not hear him. About 45 minutes later I Saw a black bus out of the corner of my eye drive by me and make the turn onto the mail drive area - I ran and waived my arms, to no avail. I then quickly called the number so the driver could be alerted. No one answered. I called the other number on the card and that line was no longer valid. I then called the first number until someone answered the phone. It was the driver - who I have to assume is the owner. He said I must have been in the wrong place - all of the blame was on me. And he was belligerent. He said he would return and pick me up. 40 minutes later he arrived. The van had people being taken to the Port Terminal for a cruise so, of course, we went there first. We dropped them off then went to the parking lot. I got out and he said your car is over there. I looked around and finally found my car unlocked with the window rolled down and the key in the ignition. It was now TWO hours since I had made the call to be picked up. So my unlocked car with the key in the ignition was sitting there waiting for anyone to come and take it. Airport parking is often a repeat business so I do not understand why this person who looked like a business person would talk to customers like that and have a system that lends itself to vehicles being stolen. AND it actually took me longer to get my car than it did to fly into Fort Lauderdale! I will NEVER use US1 Parking again and have told everyone I know this story so they do not have an experience like this.