The Westin Los Angeles Airport - Los Angeles Airport LAX

5400 West Century Boulevard, Los Angeles, California 90045

(108 reviews)

Distance from airport: 2.1 miles

Avg Shuttle Wait Time

5 - 10 minutes

  • The Westin Los Angeles Airport LAX Logo
  • Distance from the Airport2.1 miles
  • Ratings959
  • DirectionsClick Here

Overall Rating


108 Reviews


Choose parking option

  • Valet

  • Days

  • Special Feature

  • Price

    $1500per day

*City Parking Tax / Fee - 10.00%


Parking Options & Amenities

  • Car Care
  • Car Wash
  • Curbside
  • Exterior Fence
  • Free Coffee
  • Free Newspaper
  • Handicap
  • Open 24 Hours
  • Security Cameras
  • Self Park
  • Valet

Additional Information


Breakdowns based on 959 ratings

  • Overall Rating


    • 638
    • 256
    • 51
    • 9
    • 6

1-20 of 108 Reviews

  • J H. November 16th, 2016

    Had a great first experience with self parking at the Westin. Shuttle was waiting right there. Friendly staff at valet desk where you pick up your ticket to get out of the lot. Reasonable rate with online booking. Clean lot. Definitely recommended.

  • Robert O. April 27th, 2014

    a great choice to park your car when flying out of LAX. nice staff and minimal wait times. will use again! text when flight got to LAX and car was ready. call and shuttle wait was about 20 minutes but there is construction going on around LAX so we were told to expect delays.

  • Tony S. March 11th, 2014

    GREAT! Waited less than 5 minutes for shuttle both coming and going. I texted when we landed and car was waiting. Will use again.

  • Melanie S. December 21st, 2013

    verified customer

    After texting our claim number upon our return, the shuttle passed us by, even though we were waving him down. He then stopped about 30 feet ahead of us and opened the van doors. We were running to catch the van and when we got about 8 feet away, the van took off. When I phoned and explained what had happened, I was advised that another van was 10 minutes away. That van didn't arrive for another 40 minutes. Not a good experience.

  • YANG Z. December 3rd, 2013

    verified customer

    the shuttle took more than 30 mins and I've seen every other hotels shuttle have passed at least twice, everyone on the bus was complaining about the long wait

  • Catherine T. December 2nd, 2013

    verified customer

    Had to wait 45 minutes to get picked up on my returning flight. I watched my usual WallyPark (who was fully booked) go around about 6 times during that time.

  • Joan R. October 28th, 2013

    verified customer

    If you're a female, traveling alone, this is a very safe alternative. You pull right up to a busy, high-end hotel and your car is valet-parked. Then, you wait in front of the hotel for the shuttle to the airport and that's it!

  • Grace C. September 30th, 2013

    verified customer

    i waited over 40 minutes for the shuttle to be picked up from the airpot. There got to be more frequent shuttle service.

  • Kate B. September 22nd, 2013

    I don't think I'll park anywhere else. While slightly more expensive than some others, it is worth it. Other than sharing the shuttle with the Four Points down the road, this is a great service. Wait for shuttle at pick up was five minutes. I texted when I arrived, and my car was waiting. Attendants were courteous and even gave us bottles of water. Wonderful all around.

  • BENJAMIN F. September 3rd, 2013

    verified customer

    I texted lot upon arrival and car was waiting for me, which was great. But attendant not available to help load bags into car.

  • John Paul P. August 20th, 2013

    verified customer

    The shuttle service was painfully slow

  • Sandra M. July 20th, 2013

    verified customer

    Took 40 minutes for shuttle to pick me up at the airport.

  • GAIL J. June 14th, 2013

    verified customer

    We had extreme difficulty being picked up at LAX to return the Westin. We hadn't been instructed where to stand; when we disembarked from our United flight and came out to the curb, we didn't know where to stand and wait so were passed by TWICE by the Westin shuttle driver. SO frustrating, so aggravating. Why weren't we told exactly where to stand? If we had been, we wouldn't have missed both shuttles. The front of the United exit is over 100 years wide, signage was impossible to find so how would anyone know where to stand and wait?

  • Meredith M. June 10th, 2013

    verified customer

    Everything was great expect my return shuttle driver. very bad driver, almost hit other cars while picking up at airport

  • Marisa P. May 20th, 2013

    verified customer

    Not accepting credit cards outside after midnight is a huge problem. I had to wait in line with all the people who wanted toget a hotel room instead of them using the card i provided to prepay. The valet outside was rude and didn't even see me to my car or offer to help with my bags. I will not be using the westin parking structure ever again.

  • Thomas F C. April 9th, 2013

    verified customer

    We've used this facility twice. Shuttle pickup has varied etween 20 minutes to 1 minute. Service at checking and departure has always been quick and friendly. We use the text service to have our car brought up. It has always been ready by the time the shuttle arrives.

  • BENJAMIN F. February 2nd, 2013

    verified customer

    Payment arrangement at Westin LAX is annoying. To pay parking charges by credit card it's necessary to go inside hotel and stand in line at hotel front desk with all the people checking in or out of the hotel. Every other parking lot at LAX that I've used accepts credit card at the parking facility. Parking facility at Westin LAX will accept cash but not credit card. This is stupid and must change or they'll likely lose my business.

  • SUE G. January 30th, 2013

    verified customer

    we parked at the Westin. The bus was dirty and overcrowded both going to the airpot and on return. The return shuttle took over 30 minutes to arrive and too full when it got to us.

  • Rosalinda F. October 8th, 2012

    verified customer

    I am one of your loyal customers, we have stayed at the Westin almost every year, for the end of year Manzanillero New Year Banquett. We enjoy you service its always clean and everyone is very professional from your cleaning crew to your parking attendent. We wil be back to enjoy more of your service. Thanks again for all the quality service you provide.

  • Thomas M. August 19th, 2012

    verified customer

    It took 15 min waiting for a pickup shuttle on the LAX shuttle island. We saw 3 Hilton shuttles, 2 Air Park, 3 Parking Spot, in that time. <10 min would be a good target. Otherwise, love the service. Thanks.

1-20 of 108 Results