*Airport Access Fee - 10.00%
*Sales Tax - 8.25%
Please see attendant at the entrance and attendant will advise where to park. Shuttle will pick you up at your car.
Shuttle transportation provided to and from your departure terminal.
Open 24 hours.
SwiftPark (Formerly Platinum Parking) is conveniently located within 2 miles of Dallas Forth Worth Airport. SwiftPark offers a great alternative to parking at the on-airport DFW parking lots. Expect a professional, friendly, safe and secure parking service 24 hours a day, 7 days a week. Competitive rates and courteous staff can be found at SwiftPark DFW.
Breakdowns based on 209 ratingsWRITE A REVIEW
1-20 of 103 Reviews
Departure: Difficult to find, no signage. Primary lot was full had to follow somebody to secondary lot. Time consuming. Return: It was raining and the roof of the van leaked. Had to go to primary lot to pick up somebody who did the paper work in the van in the dark as we rode to secondary lot. Will not use again.
Reliable is my word for this service. My return flight kept being pushed back and yet the return ride to my vehicle was adjusted without any problems. I would use this service again.
Courteous, professional and on-time. My three experiences so far have been very good. Covered spots, consistent on-time pick ups and great pricing. Very easy to book through airportparkingreservations.com. I have recommended this process and parking location to all my friends!
I had to wait outdoors in very cold conditions for over an hour for the shuttle because it had to "refuel." During that time almost 30 shuttles from a competing lot came by. Once n the shuttle the heat was not working very well. Then it took an additional hour to pick up other passengers at all gates. Once I got in my car it took almost 45 minutes to check out due to cars ahead of me taking very long times to check out. Once I got to the window I was able to check out in 2 minutes. I have no idea what took other customers so long.
It was cheap but I think I'll try another company next time
Hard to find but it once I found the place I really like the people that worked there. I would recommend this place.
Loved this parking lot! It wasn't hard to find...very close to the interstate! The price was amazing for covered parking. The attendants were very nice and greeted us immediately! I was worried the shuttle was gonna be a disaster after reading reviews saying the shuttle took too long! Those reviews were wrong!! We arrived at the airport and called the shuttle immediately after getting our luggage and they were there within 10 minutes. One thing I do suggest is to print out your confirmation sheet and leave it in your vehicle. They couldn't find my reservation info but luckily I had the print out of my confirmation in my car. I highly recommend this parking lot and will definitely continue
I reserved my parking spot at the last minute, but in spite of that my overall experience was great. I just happened to arrive at the perfect time, as a shuttle was just getting ready to return to the airport. I was parked and on my way to the airport in 10 minutes. The attendees were very nice and personable. I would definitely use this company again.
When I drove in, there was no one at the attendant station and no one in the lot at all to ask questions or anything which was disconcerting. When I called the Swiftpark number he said it was because there was only 1 driver and we would have to wait 30 mins for him to get back. I would recommend having more than one driver to reduce wait times and improve overall customer service experience.
No one there to pick me up.
From the time I called for the shuttle at 6:56 pm on 9/8/15 until I paid and drove out of the parking lot was 1:15 minutes. I waited 35 mins for the shuttle to pick me up after I called and then once I was on the shuttle, she continued circling the airport, going from 1 terminal to the next picking people up, until every seat was filled - doubling back through the same terminals more than once. As a weary traveler, it was frustrating to ride the shuttle as it circled back through the same terminals over and over. It also appeared that only 1 shuttle was running. I watched a number of Parking Spot and Express shuttles pass by while I was waiting. This was frustrating as well. Overall, the ladies at both my arrival and departure were friendly and professional. However, I was not pleased with the length of time it took to pick me up and deliver me to my car and that is the reason I gave you 2 stars.
new start-up company with some issues...... 3 -4 buses broke down in the Lot.... making all of their pick-ups with 1 bus....
As described ... set reservation online and showed up at SwiftPark early a.m. for my morning flight. The gate rep was very friendly, let me choose the spot for my covered parking and then the shuttle came almost immediately to pick me up for the airport. When I returned 2 weeks later from my trip abroad, I called to let SwiftPark know and waited at the designated shuttle area outside of E terminal. Within 15 minutes the shuttle arrived and promptly delivered about six of us travelers to our designated parking spots. No issues, better than expected friendliness and promptness. I would definitely use SwiftPark again for future trips!
Worse airport parking experience in my life. The bus was an old beater with no AC. During pick up I was in the bus over an hour going round and round picking up passengers. I think they must only have one bus. The employee's were discourteous and the parking lot wasn't well lit. I plan on going on yelp and right a review. Horrible, horrible, horrible.
The driver picked me up and asked how long until my flight. I told him 45 minutes to take off. He was leaving the facility and went back in to pick up more people. I had to run to catch my flight. Luckily it was delayed. This was on top of waiting 20 minutes at my car for pick up. Also, the van was damaged looked like from an accident. It was older and dirty. This is my first time using your service. It will be the last. I am going back to the parking spot. More professional and cleaner and run on time.
Staff needs better training. I arrived fairly early for my flight, but the young lady at the gate on entering, when asked if she would like to look at my reservation, she said no and that i was assigned to parking section Q, when i got to section Q, i noticed it was uncovered and i had reservations for a covered parking space. I didn't want to be running late or holding up anyone if the shuttle arrived so i stayed there and told the attendant on my return what had happened and that i was disappointed. She was also surprised because anyone with a reservation is in the covered section, and the lady at the gate missed that. Anyway i was credited $10 and i thought that was fair. I still like you guys though so i guess i'll keep parking with you lol.
We waited for 50 minutes to be picked up at the airport then it took another 30 minutes to get to our car (unacceptable)! You need buses at the airport ready to pick up your customers, not waiting for us to call to be picked up! It took us longer to get from the airport to my car than it took us to fly from Denver to DFW airport. Also when we arrived to be taken to the airport we waited 10 minutes to be picked up at our car then we hauled our luggage up to the office a driver came out (in no hurry) started the bus (saying nothing to us )went back into the office, came back out 5 minutes later and pulled the bus over to where we were waiting and picked us up. We were the only ones there. This was my first and last time to use your service. You should park at The-parking Spot to see how you should run your business.
My first time to use SwiftPark Airport Parking at DFW was for a family vacation to Cancun. The drop off was great! No complaints. HOWEVER...when we arrived back at DFW, I called and got voicemail. I left a message and they returned my call within about 10 minutes. After multiple calls to see what was going on, they picked us up at the airport almost 2 hours after my initial call! It was horrible! We watched several other shuttles come in and go out multiple times before we ever saw anyone from SwiftPark. They were reasonable on the price, however, you definitely pay for it in wait time! Extremely disappointed!