*Sales Tax - 0.00%
Please check-in at the front desk for parking permit. Shuttle runs from 7:00 AM - 11:00 PM.
Shuttle transportation is provided on demand to and from your airport terminal.
Open 24 hours. Shuttle service is from 7AM - 11PM.
SpringHill Suites by Marriott offer safe and secure parking at competitive prices. You need to arrive 15 minutes prior to the time you need to be at the Washington Dulles Airport terminal, please check in at the front desk for a parking permit. You will receive free luggage assistance and free transportation from your car to/from all airport terminals. Once you have returned to IAD please use the courtesy phone and call SpringHill Suites by Marriott hotel. You will be picked up from the Airport on demand. Please meet the shuttle bus at Isle 2H.
Both ways a shuttle driver was not available, so the hotel called a taxi. Going the wait was about 15 minutes, but the return wait was longer because we had to wait for another passenger. Taxi drivers were courteous and helpful. Parking was outside and it had snowed.
The trip to the airport was fine, and rates excellent. However, the return trip was very disappointing. I waited over an hour for the shuttle to come to the airport. Another individual waited as long as I did. The driver did not apologize for the delay and stated that he had waited 20 minutes on an earlier drive through. Neither of us saw the shuttle. Since the driver knew the names of the passengers waiting, why didn't he get out of the shuttle and call the names, as other drivers were dong? The first time I used this service, I was very impressed. But the wait this time exceeds the time I would have taken using connecting flights from my local airport. I'll go back to my local airport and connecting flights in the future
Everything was excellent except due to the time change we arrived at airport 1 hr early (0530) and shuttle did not begin until 0700 so we had to take a cab back. They had stated that service was only 0700-2300 and since our ETA was 0625 we thought by the time we cleared immigration and customs it would be after 7. So although we were inconvenienced we still recommend them highly. They took us to the airport as soon as we were ready instead of waiting for a scheduled shuttle which we appreciated.
Not your fault but the change in route number of Fairfax County Parkway didn't show up on my GPS so it was telling me to get off at the exit for Route 7100 and all that was on the sign was the new number (286?). I don't know who you could contact to be sure to update their data base but you may want to consider that.
The lot requires you to put a copy of your email confirmation in the window of your car as a parking permit. I do not think this is a good practice because it shows your personal information. They should use a different kind of permit that does not show name and address info.
Fantastic service! Very easy to use and the driver was very personable and helpful. Will definitely use in the future.
We parked here for a week. Prompt service to and from the airport. I will definitely park here again when flying out of Dulles. The manager was very friendly and really went out of his way to help us when our car, wouldn't start. He even jumped our dead battery for us! I was pleasantly surprised at how helpful he was considering we weren't hotel guests.
I searched online for a parking place for our trip and found this one for its location, reviews, and fees. The experice we had was excellent and no hassle at all. we parked there for 11 days. I will use this parking place again in future if needed.
I would be willing to pay for the entire cost of parking in advance if I got an extra discount.
Shuttle service was very prompt for departure, but not so on arrival. I had to call twice to get picked up.
I always park here when I fly. The people are very nice and the shuttle service is prompt.
Shuttle driver was not available to take us to the airport. A cab was ordered which added to the delay and some confusion about who was going to pay the cab driver. Things went smoothly after that and our return use was fine.
Excellent service- Am young man offered us coffeee and bkf as we were leving early. Good thing as we had several delays due to electrical problems with plane. Thank you.
I fly about twice a month.
when i got there they were not able to use their shuttle and had to call me a cab- when i came home they had me take a cab from the airport as they didn't have a driver for their shuttle. the cab to the airport was a delay, the cab from the airport was faster
The biggest problem was uncertainty in shuttle pick-up on return. It was difficult to reach the hotel and the pick-up shuttle was irregular and required specific pick-up so the wait was a concern. The shuttle did arrive finally and was courteous and otherwise sufficient.
I always park here. It is the best value in the area.
Excellent service and courteous personnel. Good job!
First time user and all went well. Recommend it and will use it again.