*Sales Tax - 8.75%
Please check in at front desk and pay in advance. Arrive at Wyndham GardenHotel San Jose Airport 25 minutes prior to the time you want to be at your airport terminal. After self-park, you will need to leave your keys with the desk clerk. Shuttle runs every 30 minutes only on the hour and half hour.
FREE transportation to and from all terminals. Shuttle runs every 30 minutes only on the hour and half hour.
Open 24 hours.
Silicon Valley Hotel San Jose Airport (formerly Clarion Hotel San Jose Airport) provides a high level of care for the lowest parking rate at SJC - 50% less than on-airport parking. Silicon Valley Hotel removes the hassle of trying to locate a space within the San Jose Airport and provides a modern shuttle service to and from SJC running every 30 minutes on the hour and half hour. The fenced parking area has 24 hour security and you'll be welcomed by our courteous and professional team to help you make that flight. Please check in at the front desk and pay in advance. Arrive at Silicon Valley Hotel San Jose Airport 20 minutes prior to the time you want to be at the San Jose Airport terminals. Upon return, please call 408-453-5340 for pickup and wait outside of the arrival/luggage area in courtesy shuttle pick up area.
Under "most important criteria" I would have chosen "efficiency of client-with-baggage transport" as the most important criterion if it were available.
Pls ensure that shuttle information is correct when listing the choices. I nearly missed my flight due to hotel name change and shuttle service is every 30 minutes not every 15 as advised when initially making a choice - They would not have the shuttle take me so I had to call a cab - I love your website but will not use this hotel again.
I signed up on the website and reserved a 5:30 am shuttle to the airport. I arrived at 5:15 and checked in. The shuttle left without me because it was full. I was shocked. I thought that was the point of reserving/paid deposit online beforehand. On my return, I waited 30 minutes for the shuttle from the airport to the hotel. Otherwise, the people were very kind and professional. It would be helpful to know where to park before arriving. I parked and went in to check in. I was told to park by the restaurant (which had no spaces available). I parked further away. I hoped for a smoother, less stressful process.
Signage of parking lot needs to be much improved. Does not correspond with the name that was instated in the advertisement.
A fairly major minus is that the shuttle runs only once every half hour, instead of on demand. Most other airport parking establishments provide this, and I'd be unlikely to choose this one again because of that.
The name of the hotel has changed and has not been updated on the website and reservation. Wasn't sure we arrived at the right place until I asked the front desk.
we waited for 45 minutes for the shuttle and the woman at the front desk saidsorry, that is just the way it is and would not ecplain why. the competitors shuttles came by 3 times and asked if we wanted a ride to your establishment. Will never use your service again and we'll key others know. totally dissatisfied
Getting to airport and shuttle was great. In our home bound we called 4 times and waited 45 minutes which was very frustrating.
On your website and the reservation, it said "Silicon Valley Hotel San Jose Airport. However, the hotel name has been changed to Wyndham Hotel. You should correct your website.
I had to wait for about an hour for the shuttle van to show up. I will never park at this place again.
The shuttle from the Wyndham Gardens Hotel on 4th Street in San Jose (formerly the Silicon Valley Hotel and before that, the Clarion) leaves for SJC every 30 minutes on the hour and half hour, which is fine. Those instructions are clear when you call the hotel. But, the return to the hotel from SJC is supposedly "on demand" and we waited at least 20 minutes for the shuttle driver to show up and had to make 2 phone calls. We were easily able to locate our car in the parking lot because it had not been moved, unlike a previous time (Clarion) when it had been moved and we literally spent 15 minutes trying to find it!
The shuttle was just about to leave for the airport when we arrived at the parking lot. We were told that we would have to wait 30 minutes for the next shuttle. That would only give us a half hour to get to the airport, through security and to the gate for our 1pm flight. We'd probably miss our flight. After waiting outside the hotel for 5-10 minutes, Another attendant came by to tell us the shuttle would be leaving at 1230p. When we said our flight was at 1pm, he found another set of keys, and drove us to the airport himself. Thank you for going above and beyond by providing exceptional customer service outside the routine shuttle schedule. WOW!! I'm recommending airport parking at Silicon Valley Hotel to everyone I know.
Always have reliable service. The only two things that were confusing were the WYNDHAM name (it says Silicon Valley Hotel or something close to that on the website I used). Also, coming in the way mapquest directed me, I didn't see a clear sign, just the W for Wyndahm, which I didn't even know that it was a Wyndam name. That might help other customers..........:)
Very convenient. Staff with shuttle actually was very efficient and courteous. Staff at hotel was great as well. Hotel changed names during the time we were gone, so we were a little concerned when we came back and the hotel phone was answered with the greeting from another chain. But, all went well and we were happy with all.
The shuttle did not arrive at the time indicated and I was pressed for time. I ended up taking a cab. I found this strange because it had not happened before.
Your reservation system service is very helpful. Thank you!!
well lit and staff around so i feel safe coming in after dark.
good service, good prices