Distance from airport: 1.7 miles
Please go to the underground parking garage and take ticket at entrance. Park your car. Go to Concierge desk in lobby and present your confirmation. When you return from your trip, please go to Concierge desk in lobby and present your confirmation for validation to be used at the ticket machine at check out. If you stay longer than your reservation, you are responsible for the difference and must see the concierge prior to leaving the lot to pay the additional fee. This program does not apply to the hotel Guests. Please note: This garage has a height restriction of 6'8" - larger vehicles cannot be accommodated.
FREE shuttle bus departs hotel every 30 minutes between 5AM to 11PM. Westin Crystal City Hotel Garage is conveniently located at 18th and S. Eads St. across from Crystal City Metro Station Shuttle service every 30 minutes. Garage parking has height restriction of 6' 8"
Open 24 hours. Shuttle runs from 5:00AM to 12:00AM.
The Westin Crystal City Hotel offers a great service and an economical alternative to on-airport parking close to Washington Reagan Airport. They have a shuttle service that runs every 30 mins and they are open from 5.00am to 11:00pm. When you arrive at The Westin Crystal City Hotel please go to the underground parking garage and take ticket at the entrance. Park your car in an available space then go to the concierge desk in the lobby and present your confirmation. You will need to pay the concierge at that point and you will get a paid ticket to be used at the ticket machine at check out. You will recieve assistance with your luggage. Once you have returned to DCA and you have collected your luggage, go to door #5 or #9 at baggage claim and look for the airport hotel shuttle bus stop. Look for the Westin Crystal City only.
Breakdowns based on 471 ratingsWRITE A REVIEW
1-20 of 132 Reviews
The only concern I had was that since my original flight back was cancelled and the airline booked me on a different flight I arrived earlier than expected. I asked the person at the desk if I would be refunded for the difference I had paid since I returned earlier than expected (almost 4 hours earlier), but he said no. I was a little disappointed about that. Other wise all was great.
The parking was easy, just find your spot and go upstairs to the lobby to meet the shuttle. The only drawback is the garage fills up fast and the spaces are rather narrow.
Quick and Easy experience on entrance and exit!! I'll use it again... Thanks
I back into a metal guardrail which was my fault but it had a piece of broken metal that ended up chipping the paint on my bumper. Without the broken metal I don't think there would have been damage. Otherwise very impressive parking. Just wish I would have seen the guardrail or parked in another spot.
Def on my list of places to use again
I just missed a buss, and so had to wait 30 min to catch another one. Had to wait to get ticket approved coming back, 5:00 pm, and everyone checking into hotel, same folks for checking paperwork on Airport Parking. Everyone very good very professional. Just wish timing could have been better.
Easy to park, parking secure and protected,location great easy access to freeway, Weston staff very professional and accommodating.
Easy to park. Hotel staff was helpful. Bus driver was great.
We had difficulty gettting out. Automated exit with no staff around. Using call button told rudely that we needed to turn around, go to Welcome Desk and get ticket validated. No where was this on Instruction Sheet. This complicated matters and made long transcon trip more time consuming and frustrating.
There were no spots available in the garage when I arrived with my reservation, but the hotel staff cheerfully arranged to have my car valet parked at no additional charge. The car was in perfect shape when I got back after a week. Shuttle drivers were great.
The only reason we had to wait a little while for the shuttle was because our luggage was delayed. The shuttles come every half hour and there is a covered waiting area outside the terminal.
Shuttle was on time and the driver and hotel staff were very courteous. Will repeat.
Great value compared to other options...I paid $41 for Friday evening thru Monday morning. Shuttle time was okay on Friday
Good option for travelers, but the garage is a little crowded as quite a few spaces are being used to store construction materials for renovation of part of the hotel. Otherwise, the staff was extremely helpful. I walked out of the airport on my return only to see the shuttle driving off. I called the hotel and they relayed a message to the driver and he looped around to pick me up! Bravo!
Really great. I use this service quite a bit and this is one of the best lots. 100% pure professional all around. I think we all wish hotel shuttles ran a bit more often, they run one every 30 mins. I happen to grab mine in about 15 mins. But could have been a longer wait. But almost all the hotels take at least 10-20 mins or longer. Super clean garage, very well lit, great staff.
Construction in front of hotel made it difficult to find garage entrance.
Saved tons of cash instead of parking on airport property. Plus it's under cover
Every thing that Airport Parking Inc was responsible for went extremely smoothly. You get an overall Excellent. The Westin did everything perfectly until we tried to drive out of the garage. I put my validated ticket into the machine only to see the charge doubled and the message,"CANNOT FIND YOUR COUPON". After several tries I backed out of line to let the driver behind me try. He had the same result. I then walked up the hill to the concierge who re-validated my ticket and told me to try again. If this did not work, push the Information button, she told me. I tried again, no help. I pushed the Information button, someone was able to manually open the gate. Aftrer a 40 minute delay we were on our way. There was no garage attendant. So why, at the very least, was there no one monitoring remotely what was going on? I am 70 years old. I contracted your service for good reason. Not a good experience.
Directions were correct and the underground garage parking was well lit and in good condition. There were no parking attendants as such---you go into the hotel when you arrive, and again when you leave. The front desk will validate the parking ticket you obtained from the machine when you entered the garage. Another good feature is that this location is only a block from the Crystal City Metro station. Therefore, let's say you're going to be taking Amtrak rather than going to the airport---you can take Metro to Union Station. Just be aware, if you're carting heavy luggage, that the Metro station is underground, and sometimes the escalators do not work.
This is a good value if you are going to be away for several days. Cheaper than airport long term parking.