Please check in with valet upon arrival at the lot.
Shuttle transportation and luggage assistance provided 24 Hours on demand
Open 24 hours.
Breakdowns based on 305 ratingsWRITE A REVIEW
1-20 of 177 Reviews
I had trouble finding the lot but I was planning on my GPS to get me there. However losing the GPS in the Tunnel lead to me guessing where to go and have to circle a couple of times before being able to find the lot. Once I got to the lot the attendant was quick to get me to the Airport. When I returned home my shuttle wait was about 5 minutes but then when I got to the lot my car was already moved to the dropoff location and running ready for me to leave. Loaded bags and left. So overall very good service. Never experienced the full voicemail message mention by other reviewers someone was always there to answer the phone for me.
The pick up from the airport was very unorganized. We called for our pick up after we received our luggage. We waited 65 minutes and than 2 vans arrived and there was a verbal exchanged between the two drivers. Unprofessional !!
The parking lot attendants were friendly but clearly overworked and pressed for time. I recommend not exploiting them excessively since it will be reflected in their stress level, which makes a poor impression on the owner, not the lot attendants, of the parking lot. I will never use this service again.
When my flight from Toronto to Boston was delayed for two hours, I was worried that I might have missed business hours. No problem. Shuttle showed up ten minutes after phone call at 11:45 pm, and my car was warmed up and ready to go when I got there. Thanks.
Great service, and will always recommend your business to travelers we know!!
Everyone at this lot is really friendly, the van was ready to take us to Logan when we arrived and came to get us 7 minutes after we called. It's a relatively painless experience (the only pain being getting out of Revere traffic...)
It took over 30 minutes for the shuttle to pick us up at Logan. Too long after flying all day.
Only one person working the pick up side. ??? Couldn't reach the driver and whenever you rang the phone the mailbox was full so you could not leave a message if you wanted to. So over an hour wait at the pick up spot without knowing if we were going to get picked up or not. Not impressed with the return portion of this spot. I think I would rather pay more money and be able to reach a person.
The voice mailbox was full each time I tried to call for a pickup. This was very frustrating after a long flight. The message could inform caller how to proceed but instead lead me to believe I was stuck at Logan with a costly cab fare to retrieve my car. When I finally got through a half hour later, the driver was very polite and apologetic
my car was parked somewhere else while I was gone and when I got it back it looked like it was near a construction zone. the outside was very dirty and covered with piles of fine dirt. not impressed.
Staff is professional and courteous. I would park there again in the future. More economical than parking at the cruise terminal if you are taking a cruise from Black Falcon Terminal.
When we called from the airport for a pickup the young man who answered the phone didn't know what was going on and couldn't answer my questions - where did we stand, was the van marked. He had to call me back. Train your personnel! P.S. The driver was great!
Adequate service and facility. Van needs suspension work to improve the comfort of the ride. Need to use larger shuttle vehicle. Van to cramped. Upon return parking area was dark and it was difficult to see our vehicle. Service was good and prompt. Directions to the parking lot were not good. We drove around about 15 mins. and had to call for directions and ultimatly we stopped for directions.
I've been using Select for years now and will not change places!! They take good care of my car while I'm away. They are there in a heartbeat to pick you up, extremely friendly and courteous!! Yes, I will be back next year!!
In a busy time you need to provide additional van.
Very friendly people. Very good service.
We parked with Se-lect, and we personally had a generally fast service. The lot is not well lit and therefore does not feel very secure. On our van ride back, the driver (the only person seemingly working the night shift) did not manage his pick-ups well, and had 11 people fit into a van that had 7 seatbelted seats available. The people who came on were quite upset that they had been hung up on several times when calling for a pick up and had been waiting with a baby for over 40 minutes at 1am. Additionally the car mat in the back of my car had been scrunched up with some boxes that were in the back of the car, so either somebody stopped very short with my car, or had moved items in the back. I will not be returning to Se-lect.
I would recommend this service to anyone and I will use them every time I travel. I cant believe I have been parking at the airport all of these years! Friendly, fast, safe and clean. Both of our drivers were very friendly and the service was fast!
Very friendly staff. Good service. Will use again