Please check in with valet upon arrival at the lot.
Shuttle transportation and luggage assistance provided 24 Hours on demand
Open 24 hours.
Breakdowns based on 617 ratingsWRITE A REVIEW
1-20 of 405 Reviews
No complaints. All went well. Will use again.A+++++++++++++
We found the lot without a problem using the GPS. Once we arrived we must have just missed the shuttle because we waited 30 minutes for it to return to the lot from the airport. The shuttle driver drove cautiously slow but there was a lot of traffic. I only say this to prepare others to arrive with plenty of time before their departure. Once we arrived back at the airport we called the number on the ticket once we got our luggage and they said 5 minutes the shuttle will be outside. We walked out and saw the white van right where they said it would be and we didn't wait at all. So nice to come home and not have to wait for the shuttle. The driver was so friendly and once we got to the lot they had our car ready in less than a minute. Would definitely use them again. Thank you!
Some good things, some bad things. We checked in and left our car (for a two-week vacation) very easily. It's not expensive; it's about $100/week, and they washed the car while we were gone. However: when we got back and called, we got voice mail. We called again, and got an almost nasty person who told us they were VERY busy, and asked us to call back with the exact location we wanted to be picked up. (We would have done that, of course, if they'd told us beforehand, but they did not.) On the upside: the shuttle driver who picked us up was a good old Bostonian, and entertained us all the way, and arrived at the airport within minutes (he told us he'd been close by when he got the call, and turned back right away), and was very nice in general. It took about 10-15 minutes for them to find our car when we were back in the parking lot. So that's another (small) demerit. But all in all, they were okay.
Good parking and economic
On my outbound leg, I waited for an hour for the shuttle to return from the airport (only one shuttle in service) and was in danger of missing my flight the return was equally terrible
We have used Select parking for 3 years now and will continue going forward because of the service.
No problem parking. A little confusion on pickup. Need to tell them the exact door you exit from luggage pickup. I was satisfied and will park here again.
flight to destination was mid morning shuttle was on way to airport just missed it had to wait 20 minutes. came home late at night shuttle was already at airport only waited 3 minutes. Select is almost half price other park and fly companies great deal
Lot was Small
Met expectations completely. Wait times for shuttles both to and from the airport, regardless of the time of the day, were very reasonable (both 10 minutes at most).
After an exhausting, long travel day, it was disappointing that we had to wait over 20 minutes to be picked up. We have used Select before, and are usually picked up within 5 - 10.
The too few staff barely speak English. Who has your car key, where is your car, and broken down vans are a common theme.
When we got there in the morning the office was disorganized and unfriendly. when I returned from my trip and called for pick up the man was rude. i waited 2 hours mae 3 phone calls to their people and finally I took a cab to fetch my car I will never use them again!
Economical and everything went very well.
Couldn't get thru on the phone. When I did, was told that the van would be there in about 15 min. About 30 minutes later, I saw the van go by without stopping. Same thing happened when I called again. Should have more vans on hand.
These people are understaffed. The poor kid who picked us up was obviously thrown to the wolves by his employers. He did his best but there simply were not enough drivers to serve their customers well. The (overfill) parking lot was a mess & they had no idea who was going where, where people's cars or keys were, or how to run the shuttles efficiently. A disaster of a service- NOT worth the meager amount you may save. We waited well over an hour to be picked up at Logan & then another half hour for our vehicle & keys to be located at the lots. Horrible!
My husband and I arrived at Logan Airport on Sunday at 5:05 PM and immediately called and texted the two numbers we had been provided by the company. The first number had a voice mailbox that was full. The second number elicited no response from anyone via text or phone. We saw one van and flagged it down but it was full of passengers and the driver instructed us to wait for his return. This took well over an hour! In the meantime, we saw one other van drive past our terminal without stopping at all, or even pulling into the terminal. While we waited, several other companies circulated by and were obviously better prepared to attend to their customers. We regretted trying to save a little money by using Se-Lect. We won't ever use it again. When we were finally picked up, there were several others left behind at the airport. It was clear that the service was dismally understaffed for the day. The scene at the parking lot/s was not any better. It was disorganized. Our keys could not be easily located, and it took an additional 40 minutes to get to our car from the time we were picked up. People were irate, understandably. The poor kid (driver) who had to repeatedly suffer the wrath of many angry customers due to this, was nonetheless pleasant and I felt for him. He was set up to fail, and certainly didn't receive the tips or gratitude he might have otherwise. This is not a good way to keep customers or employees. I would very much appreciate a refund of our expenses below. We were ultimately delayed in our departure for home for more than two hours, and our children were waiting at home alone, unfed and unsupervised much longer than we anticipated. A total inconvenience in every way.
Worst experience ever. Waiting time was more than an hour. Staffs were very rude. I would never use their service again.
I'm first time user of park&fly; concept, there were NO instructions to not to leave valuables in car, I forgot to take my money pouch(all coins$30); when I picked up the car, the pouch was missing, the person at desk told me to call the next day, he even did not make note of it. also make a note of miles when you leave. Over all it was Ok , but I was uncomfortable the whole time, the staff did not explain the whole process, where they keep cars.... etc.
Waited an hour plus for them to pick us up at the airport. The driver was rude and had an attitude problem. Will not be using them again.