Please check in with valet upon arrival at the lot.
Shuttle transportation and luggage assistance provided 24 Hours on demand
Open 24 hours.
Breakdowns based on 644 ratingsWRITE A REVIEW
1-20 of 427 Reviews
Had a longer than usual wait for the shuttle but car was kept safe .
Good attention and good price,Staff was friendly.
Everyone I dealt with both at drop off and pickup was very helpful, professional, and friendly. I felt totally safe leaving my car there for over a week. The only downsides were that it is a little hard to find, especially if you don't have a lot of experience with super busy Boston roundabout traffic. I went around three times before I figured out how to get there. Signage wasn't great. All said, it was a good experience, and I'll park here again.
The parking lot is in need of resurfacing. We returned on a rainy night and the attendant parked too close to a significant, known puddle. My luggage was dropped into said puddle and I walked into it to retrieve my luggage. The lighting of the lot is also inadequate. I may have missed the water if I could see it.
Lot sits at an odd intersection. Car didn't fit in front lot so was moved by parking attendants to a lower lot, which is poorly labeled. Had to take a shuttle to location, get key. Attendants weren't immediately aware of where my car was, kept saying it was in upper lot, which I had already searched. After they searched, having not believed me, they finally discovered it was in lower lot. Had to reboard shuttle with all luggage to get taken to that lot. Then was driven around lot Until car located. Additionally, shuttle was slow both going and coming. While waiting for pick-up, other off-site shuttles went by twice. A cheaper option than some, but it shows.
My whole experience with Select was great, until I was waiting to get picked up from the airport. It took an hour of calling for them to answer the phone and come pick us up. So I would recommend as long as you aren't in a hurry to get your car back.
Some big holes
Waited too long - 50 minutes - for the shuttle pick up. Had to call twice. It was raining and yet they had left my drivers window down. All in all, a very disappointing experience.
I had to wait 48 minutes at the time of departure, for a shuttle to the airport, and 65 minutes at the time of arrival. This is not at all worth the low cost. I do not recommend booking with Select.
The ride there was fairly quick and efficient and the staff was nice. When I arrived home I called as soon as I landed but waited over an hour for the shuttle back.
The parking facility is 6 miles from the airport and in heavy traffic that means a longer wait as a price for your savings at Select Parking ....it was a value that I will utilize again.
Our GPS brought us close enough to the lot to see the sign and we figured it out from there. The drop of went well, friendly staff, shuttle quick and easy. The pick up process did not go smoothly. We waited a good bit for the shuttle and then longer to fit every possible person into the shuttle, then even though we had given them the ticket number the car was not waiting so there was a further shuttle to the lot and then they couldn't find our car. We finally found it by putting on the emergency alarm. No warm fuzzies - especially when the attendant put out his hand for a tip - after 'losing' our car and having to shuttle us around looking for it... would not recommend to anyone, but might give it one more try ourselves because of the pricing.
While both shuttle drivers were outstanding, the rest of the service was deplorable. We had to wait over an hour for a pickup at the airport, couldn't reach anyone at the call number(voice mail was full), text had no response, and we were finally picked up we were driven to a pot-holed dark parking lot away from where we left our car. There was no paperwork, person on duty, or adequate light. We nearly tore out the bottom of our car navigating the deep potholes...never, ever again.
It was obvious that there are communication and organizational issues. Both times a driver had called in and the work load was put on the few workers there. I found the drivers to have a very good attitude and doing their best to accommodate the work load. No issues getting a ride and my car was as I left it.
Fast check in, fast transportation to airport, fast pick up from airport, driven right up to car. I did not catch the name of the van driver, but we had the same one for drop off and pick up. He was very friendly, relaxed, drove safely, very professional. He is probably the overall reason we will use this parking service again.
The process of checking in my car and being shuttled to the airport was easy - quick commute, pleasant driver, etc. The return trip was a completely different story. I had to wait 25 minutes to get picked up and the driver had an attitude when he arrived. I also felt that the driver drove the van in a somewhat reckless manner. I got the sense that you guys were short-staffed and/or busy that night - maybe that could explain the wait (which really wasn't terrible) but it does not excuse the poor customer service.
Was expecting more than one shuttle to be servicing the parking site. we hit heavy traffic and were running late. Got to Se-lect and learned the shuttle was still picking up people at the Airport. We made our flight but it was stressful. Pick-up was much smoother -- Driver: Garrison was wonderful, a very safe driver and considerate person.
wouldn't recommend them to anybody. waited 1hr at airport. called multiple times most with no answer and mailbox is always full so we cant leave a message. we were told they drove by ten times but I looked at every shuttle and it didnt drive by once. When i asked fora refund i was given a phone number of "the boss" and when i called it wasn't a valid number. Shuttle wreaked of ciggarettes at 5am and the driver kept both windows wide open at 40degrees while my 2 month old was in it. people were rude and told me after waiting an hour i just need to be patient because it takes a while then the driver told me he had driven through ten times within the hour even though it took a half hour to get back to you the parking lot.
Upon arrival the attendant was more interested in finding keys and answering the phone compared to dealing with us. Even my 10 year old daughter said "It would have been nice for him to even say... I'll be right with you" but insted he just kept doing what he was doing until he was ready to "deal" with me. A simple acknowledgement that i was standing there would have worked! Shuttle van was dusty, dirty and did not seem mechanically up to par but it got us to the airport. Upon arriving we were told that the driver couldnt drop us off at departures (not sure why) so we had to walk up to our checkin station (again not a huge deal). Upon arriving back I called to let the shuttle know we needed a ride and was met with a male on the phone who was apparently having a bad day as he had a snippidy attitude when i was trying to convey the door number where I was. Shuttle took 45 min to get there after he told me 15-25 min. And in speaking with a woman at curbside she too mentioned that ahe had been waiting a while and was met with attitude when she called to arrange transport. Vanride back was not that much better as this van definitely had something mechanically wrong with it and i needed to swap seats with my daughter as her seatbelt was broken on her seat. Upon arriving back at the "lower lot" my vehicle was not pulled up and we had to wait for someone to come down with a cardboard box top of keys to sort thru before leaving. Not a professional image. Needless to say I will agree with the woman at curbside ... this will probably be the last time I use Select and go with Hertz or another more reliable and professional organization. Select- you certainly have some work to do!
The price is good, but there are glitches. The recept has the phone number to call, but the imprint of the number was illegible and it took a while to find the number. Perhaps because people call before he have their luggage and are ready to board the shuttle, and because there are not enough shuttles, there are delays getting picked up. Last night the driver had to make two loops of the airport and it was an hour from when. Called until I was dropped ft at my car