Please check in with valet upon arrival at the lot.
Shuttle transportation and luggage assistance provided 24 Hours on demand
Open 24 hours.
Breakdowns based on 221 ratingsWRITE A REVIEW
1-20 of 127 Reviews
Fast, efficient, easy. The man at the desk for the drop off seemed a little bit unprofessional and moody, but everyone else was amazing, friendly, and professional and the pick up was perfect.
We were very pleased with our service. The gentleman was very pleasant. We will definitely be back.
The cost was reasonable. The lot was dark. They didn't have enough staff. They speed. Not sure how safe I felt in the van that they transport you to and from.
Great service great price
Very pleased from begining to end. Will use again for sure.
I have used a larger valet parking service in the past but they did not have room during my travel dates. I cautiously chose Select after reading the reviews. They are a small operation and the early morning we left there was only one employee. We had to wait only a few minutes for him to return from a drop off. He was personable and checked us in quickly in the office. On our return I called when we retrieved our luggage. I had to leave a message and received a call back in less than five minutes. I was told the driver would be there in approximately twenty minutes and he arrived within that time. I found this driver to be personable as well. Overall no complaints.
Drivers were very friendly. The pick up wait was a little longer than they said - about 45 minutes instead of 20, but our airline was late arriving so it may have thrown them off. Very conveniently close to the airport. I would use them again.
It was horrible and I'll never use them again!!!!
Waited one hour to be picked up. Contact number voicemail full could not leave msg. Van drove by while waiting. Will not use again
Minivans dirty, broken down and old. Late service especially on the way back when had to wait for over 45 minutes after I called. Small fish in a big pond.
DO NOT USE THIS SERVICE UNDER ANY CIRCUMSTANCES...pay the extra money to go somewhere else. Tonight we waited 50 minutes in 39 degree weather and rain to be picked up at Boston Logan airport. We called to get our pickup and were told the driver was on his way. After 20 minutes and no driver, we called again and were told that the driver had picked up another four people at another terminal and didn't have any room for us. We then waited ANOTHER 30 MINUTES to finally get picked up...the driver arrives, no apology whatsoever for how long we have been kept waiting. Then after dropping us off at our car and barely helping us with our bags, he jumps back in his van and angrily peels out of the parking lot, spraying gravel and water in his wake...as if somehow he was the one who should be angry!!! Paying customers don't deserve treatment like this and the establishment should be ashamed. Do yourself a favor and stay away.
When we arrived at the airport i called for a pickup and he said he was on his way and when he arrived the people he had in the van would not move over so my wife and I could fit so it took over an hour before we got picked up again and apparently there was only one van available. The driver was very pleasant and he asked the people to move over so we could fit on the first trip but again they said no. We had an hour half ride home so it was very frustrating to wait that long at the airport.
1.25 hour wait for shuttle on arrival at Logan is unacceptable! "We're very busy" excuse after promising shuttle in 10 minutes is deceptive.
Need to improve on their communication skills..pick-up didn't know we arrived. Waited 1h15 minutes.
Too many service fees after the fact.
Do not use this place! They were rude, late, and totally unprofessional. Stay away.
After being told wait time would be one half hour we waited one hour. In the meantime numerous shuttles for other lots passed by. Shuttle was nearly full when it reached us and so I had to go alone and then come back for my family. Wait times for customers should not be an hour (does that need to be stated?). Also, in my car was a strawberry colored stain on the passenger seat and an empty Starburst candy package. We don't eat that candy. Now I will need to have upholstry cleaned. People were courteous and care came cleaned of snowfall. One star for that.
Unfortunately, should leave 1 star, they deserve a minus. Understaffed, irresponsible. Had us pick all our luggage in a big party and wait outside at 7F to wait for the driver who would be there in 10 minutes. It took good 30 minutes, I had to send the kids back with my wife inside the terminal , I was about to get a frost bite and my son got sick. Called the receptionist many times and she keeps on saying he should be there any minute now, for the whole time. Driver blamming it on traffic. No one called me to say expect delay while I am waiting in freezing temp or told me so when I called 4 times waiting. Then the driver comes in with a key carrying my car's key with him, so I was expecting the car to be ready for pick up as they advertise, WRONG. Only when we reached the office they sent someone, when he became available to pick up the car, so waited another 30 minutes at the office. Speaking to the manager, you can see the problem. He is blaming it on the weather conditions and that " WE HAVE NO CLUE". I live in Rhode island, so not unfamiliar with the weather. They lacked proper communication and preparedness. Bottom line, expect delay, dangerous if you have a poor weather. Understaffed and that's one reason it is cheaper.
Absolutely the worst "VALET" service we have ever had returning from our cruise! Called to advise Select Valet Airport Parking" that we arrived & were off the plane at 5:03 pm. Was told by Jen to call back when we retrieved our bags. Called at 5:44 ready with our bags & was told by Jen 10 minutes till pick up. Called back at 6:05 pm to check on status, & was told by Jen that traffic was heavy & that they should be there within 5 minutes. Called again at 6:18 pm & was told by Jen they were a minute away. Vans finally showed up 5 minutes later at 6:23pm. 1 hour & 20 minutes after advising Jen of our arrival off the plane. People coming off the van told us their drive time to the airport was only 10 minutes. Called Jen to express our displeasure with being lied to about heavy traffic & was hung up on twice. The icing on the cake was finding out that their definition of "VALET" was buried, snow covered, cold vehicles, (3) total for our group of 13 people. We had to clean off our own vehicles in the bitter cold!
Very happy with the price and service