12/24/2013 - 01/01/2014
Please check in with valet upon arrival at the lot.
Shuttle transportation and luggage assistance provided 24 Hours on demand
Open 24 hours.
The service was great.....we waited a little longer than anticipated upon return, but it wasn't beyond our expectations.
Very happy with the parking service and will plan to use them again next time we fly out of Logan
the VFW address is very misleading. There are no signs indicating VFW. If you are not from the area it is extremely difficult to find. I drove around the area for about 45 minutes. Also the sign was not lit at 5:30 am which would have been helpful in locating the place.
Super shuttle service. Quick, prompt, courteous. Just what anyone hopes for.
Staff was very courteous but seemed to be over-worked. We had returned from a long flight and had to wait from 2330 until about 1245 before the shuttle came. Again, the driver was very courteous, polite, and professional just he was the only one on duty so he had to shuffle many people and answer the phones all at the same time. Not sure how he was able to keep it all together and handle the pressure but he did well! If you want to keep good people like that I would recommend you get the guy some help! One guy alone on the night shift is not enough.
Very convenient and efficient
gentleman at the desk was so kind and nice made my experince with this company excellent will use again i believe his name was lenny..thanks for the great service
The trip to the airport was great. The pick up was awful. Your companies van's name is on the side. If a customer is standing in front he/her can not see the name. Well i was standing the front of van. Your office called to tell me that the van was in front of the sign and were was i. I would suggest that the driver get out of the fan and greet people with a friendly hello. All the above answers are for the first part of the trip...
Signing up was really easy and the rewards system is great!!
Very poorly run. Hard to find. Took quite a while to get our car parked, check in, and get on the van to Logan. Also, employees are consistently quitting.
When we arrived there was no one at the location. We needed to walk across the street to use the restroom!
no problems i will use you again
Hard to get to but, as we found out, easy to get out of. The only concern we had was that it was hard to understand the woman who answered when we called at arrival. I don't know if it was our phone or hers or something else, but it left us unsure where to wait for the shuttle. As it turned out, we went right to the correct spot. So there was no issue.
The service getting to the airport was ok but when we returned the 1st driver that showed up said "the other guy should be here in a few seconds" since the shuttle was full. Almost 2 hours and 3 phone calls later the same driver showed up stating there was a veterans rally causing traffic. If they had said this from the beginning it would not have been an issue but the lying from the start just ticked me off and will never se this service again.
I have used this parking service twice and will use it again!
Took almost 2 hours from the time we called for pick up from the airport until we drove away in our car. I Will never use this company again.
Your lot is convenient and dependable, I'm a frequent user. Drivers are always nice.
Took too long for shuttle to come on a cold night, 20 mph wind and car absolutely covered in snow when I got it More time in the cold Brrr
On return the shuttle service phone was not answered and the message system was overfilled. We waited 40 minutes before we could contact them. No shuttle appeared on a routine airport circuit.
Great experience, close to the airport, very quick to pick me up and drop me off. The drivers were friendly.