Park your car in our unloading area and check-in in the lobby. Please have your reservation confirmation handy. Please note: valet parking may be required if lot is near capacity.
Shuttles run every 5-15 minutes 24 hours a day on demand. We are 1 mile away from LAX. Brand New Mercedes Sprinter Shuttles Clearly Labeled Sam's Park. Pick Up is at the red sign that reads "Hotels & Courtesy Shuttles."
We are Open 24 hours a day all year round.
Breakdowns based on 41 ratingsWRITE A REVIEW
1-20 of 29 Reviews
We came out of lax 10:10 PM We called for my pick-up shuttle they told me it will be there in 10 to 15 minute, 20 min later I called to see what happen to my shuttle they told me its on his way, after 4 times calling and 40 minute my 7 years old son fall a sleep on the LAX branch. Other shutter company van come by 5 times for a pick up. Later the driver show up full of people in the van. Then he start drop people off to Embassy suit and other parking lot so he can make quick buck on the side. We got to the parking lot at 11 pm. When we got to the parking lot the person in the office was very rude and just hanging out with his friend he told me he those not have drivers like that was my fault, he try to offer me free car wash when I go back next time, I told him that it will not be a next time and if we walk from LAX to parking lot we will get there faster then 40 min, then he charge me full price of the parking and he was very rude worst customer service ever.
I am disappointed with the service because my car got scratched. I noticed this when I have got home. I will not use your services in the future.
Parking lot very difficult to find. Dingy and poorly signed. Inside looked like a scene from Taxi (TV show) I hurt myself leaving the shuttle at the parking lot (upon return) since there was a very large step down and there was no warning, nor was the set of stairs on the van put down.
I had some happning with my car. But they help to me with freindly support. Thank you.
We had to wait for a second shuttle to go to the airport because the first was full. The wait was about 20 min, but we had plenty of time so it wasn't an issue. We had to wait 10 min for the shuttle to pick us up on our return but to be expected. Prices very fair. Car was extremely dirty....must have been parked under a sprinkler and a tree as there are water spots all over and bird droppings, should have added the car wash. Overall, very fair price and great location. Not the closest to the airport, but I prefer that as it was much less traffic to get there.
Paid for valet, but there was no vale about it. When we got there (first time parking here), no one was there to tell us where to go or what to do. The shuttles were disorganized and we had to wait 30 min at the airport when we got back.
This is the only courtesy shuttle service we ever use. We have never had an issue.
Very good service, fast pickup and dropoff, no problems or issues. It's also very near the airport. I have used them many times. This is a good one.
Great deal for the price!
I was very satisfied with your services, this being my first time. The staff was courteous, the process was easy and I arrive to the airport in shortly. My only recommendation is to have a large sign that could be easily spot from the street to facilitate finding the address.
No more stress for parking in LAX.
The dispatcher was totally on top of it! We were in a hurry, we called ahead to say we needed to get to the terminal quickly, we arrived, and we were whisked away. Excellent! Also our driver was nice.
Very satisfied with Sam's. The wait for the van at arrival is a little too long, but the ease of drop off and check out and the location all outweigh the sometimes lengthy wait.
I was driving late at night and it was difficult to find. However, I called and they stayed on the phone with me and guided me turn by turn until I arrived safely. I give this service a 4 because I have an app on my phone that lets me check the status of my car, if my doors are locked etc, and I did notice that they forgot to lock my car doors once it was permanently parked for the the duration of my stay. From my phone I was able lock my car doors. I would use them again, the price was very reasonable.
Great service! You guys need a little more comfortable customer waiting area, but the truth is, the waits are very short which is the MOST important thing. Keep it up, I'll use Sam's again!
Only negative is that my car had lots of bird poop on it from being parked outside...but worth the great price.
THE DRIVER HAS AN ATTITUDE PROBLEM, NOT COURTIOUS AT ALL HE TALKED TO ME LIKE WE KNOW EACH OTHER FROM OUR YOUTH OR SOMETHING ATTITUDE, NOT PROFSSIONAL AT ALL I MEAN THE DRIVER WHO PICKED ME UP FROM MY RETURN FLIGHT ON MAY 20TH 2015 AT 9PM.
Excellent price and great service. A reason for us to use LAX.
Overall good experience, except they only have one shuttle so you have to wait about 15-40 mins for a shuttle to pick you up.
parking lot was listed as self parking and so did my reservation. But Sam's parking at LAX never offers self parking! Very disappointed!