*Airport Access Fee - 8.00%
*Sales Tax - 8.25%
Drive to the entrance booth and the attendant will assist you immediately. Please arrive 20 minutes before you wish to arrive at the terminal. Handicapped shuttle transportation is available upon request.
Continuous shuttles every 4-6 minutes, 365 days a year!
Open 24 hours a day, 7 days a week.
Breakdowns based on 268 ratingsWRITE A REVIEW
1-20 of 136 Reviews
Horrible wait time to be picked up half an hour plus
The long wait for the shuttle bus at arrival of 30 minutes is not acceptable. We arrived at 7:00 pm.
Driver's are always very helpful and courteous. Called as soon as I had my luggage, and they were there in 10 minutes. Always a good experience.
The 45 minutes it took the shuttle to pick us up from the lot and drop off to our terminal caused us to miss our flight and wait 6 hours until the next available flight (and we were traveling with our 3 month old baby). Returning to the lot took 30 minutes. This lot simply does not have enough shuttles running to the terminals and causes massive delays. Will NEVER use Rocket Parking again.
A lot of big ditches on the parking lot. Road needs to be improved.
AC not working in the Vans. Both ways.
The shuttle needs to be more frequent and put your vehicles in good condition, because I cannot imagine using a vehicle without air-condition to convey passengers in the state of Texas in summer. Incredible! Thanks a lot for your positive response in advance.
On the way there, we made stops at Hotels on the way to the airport. We were not provided with a card telling us where we parked. We waited nearly 45 minutes for a shuttle from the airport to the lot. Called several times to request a shuttle and was told "it is on it's way."
The road needs maintenance (pavement)
Need more covered parking so it is not so hot.
Overall the service was great. We did have to wait for about 30 minutes both times but it was 4th of July weekend so we were patient. I had to call for pickup at terminal E after waiting about 20 minutes and the driver was there about 15-20 minutes later.
Driver acted like he had an attitude when he picked us up, which was 30 minutes from requested time. He drove like a bat out of hell
Poor parking space need work . Shuttle driver was rude and not even try to help with luggage and complain about the pick up. Never park here again
Both shuttles were blowing warm air, hence, they had no working A/C. The driver from the parking lot to the terminal didn't bother to provide any help. He Stood seated the whole time while we were getting our bags off the shuttle. And when we were finally off the shuttle he seemed to be waiting for a tip. On the other hand, the driver from the terminal to the parking lot, was very helpful. He helped us with our luggage all the way to the car. He did deserve the tip we gave him.
Shuttle was very poor. Even one of my party got multiple insect bites on her back right after riding their shuttle to airport.
I have been using Rocket Parking for some time now and I like the accessibility of the parking lot. But this parking lot needs proper maintenance and way to get to the parking without potholes. Otherwise the property is good.
They were rude and provided very slow service. So slow that we missed the event we were supposed to go to. I only recommend them if you want to run late and have a terrible experience.
Shuttle took forever and then the vehicle was loaded to capacity and the driver then brought on about 15 more people until it was crammed full and people were standing and holding onto the luggage racks for support. The shuttle then delivered customers to 2 hotels before we even made it the parking lot!
DO NOT USE!! Parking lot has the biggest potholes ever!! My husband and I arrived, pressed the button we had a question, rather than answer the ever so rude person just wanted to know we had covered or uncovered. The van to the airport was ok, but not nice by any means. On our return, we were picked up in a beat up, old Ford Econoline van that merely had a Rocket Parking magnet on the door. Neither of the "employees" had on a uniform of any type and quite frank ply looked a bit sketchy. Had I been traveling alone, I would've NEVER gotten into the vehicle with these two. We will never, ever under any circumstances use Rocket Parking again!!