*Airport Access Fee - 8.00%
*Sales Tax - 8.25%
Drive to the entrance booth and the attendant will assist you immediately. Please arrive 20 minutes before you wish to arrive at the terminal. Handicapped shuttle transportation is available upon request.
Continuous shuttles every 15 minutes, 365 days a year!
Open 24 hours a day, 7 days a week.
Breakdowns based on 441 ratingsWRITE A REVIEW
1-20 of 262 Reviews
It's a bit confusing to figure out what row in the back is which bc the rows aren't all labeled but not hard to figure out
The number they gave us to call once we got off the airport was a discontinued number. Very disappointed that it has apparently gone on for a few weeks now. Have no plans to use this service again as a result.
Our flight arrived at 10:35PM and we tried to call the number on our ticket as instructed for that arrival time. The number was a steady busy. Fortunately we waited outside and a van showed up! When we departed, the lot was being painted with numbers. The spaces are very narrow! But the driver was helpful and let us know so we didn't get over spray on our new vehicle!
Last travel was 5mos ago and parking lot was still under construction. Telephone number on Lot parking space ticket said line disconnected. Waited 35min for pickup from gate. Had to locate someone from Rocket parking to call dispatch.
50 minute wait at terminal A after 2 phone calls booth attendant rude when attempted to complain. Will not use service again. Too many options that cycled though at 10-12 minute intervals. Will now recommend friends NOT to use service.
I parked at rocket parking from 11/10 to 11/14 2016. On my way back from the airport to the parking I waited more than 30 minutes for the shuttle despite of several phone calls. Rocket Parking claims that shuttle arrives every 4 to 6 minutes at each terminal which is a complete and utter lie. I wanted that everyone know exactly how horrendous the service is.
It would be nice to avoid having to call for pick up-if the shuttles ran more regularly, the wait times would be a lot less. I can see why some people pay the 50/60 cents per hour difference in order to not incur longer waits for pick up. Overall, I have continued to use Rocket parking as a generally decent long term parking choice at IAH.
The directions took us straight there, with visible signs. The shuttle taking us to the airport was there as soon as we arrived. I called Rocket as soon as we arrived back and after claiming our bag, we had to wait about 10 minutes before the shuttle picked us up. Very clean ride.
I arrived at the lot and parked early in the morning, approximately 5:15am. After waiting about 10 minutes for the shuttle to pick me up from my car, it was another 40 minutes until I was dropped off at my terminal!!! This is unacceptable!!! The experience has seriously influenced my perception of your business and I will be choosing one of your competitors the next time I fly.
Part of the parking lot was in need of repair but I could see that the lot was in the process of being repaired. I had to wait for 45 minutes for the shuttle to arrive at the airport, the phone number printed on my confirmation showed it was no longer in service, so I had to wait for the shuttle to just show up. I was given a 10% discount for the inconvenience though.
The ground was poorly maintained. There are holes and cracks on the parking ground.
Our driver picking us up was nice. Did have a long wait. I finally asked a Spot driver if he knew anything since the phone number on our confirmation page wasn't working. It said it was out of service. There were at least 5 Spot vans picking people up while we were waiting. When we checked out the price she quoted was higher than what my conformation showed. She did give a refund.
At Departure: Arrival at parking lot & access was a dirt road. Shuttle took us to airport ok. After return from trip: I called after waiting 12 minutes. The Yelp # is diconnected. Fortunately I found a valid # on the card I was provided. 25 minutes later I was picked up. I was in Terminal B. I was told that the bus was picking someone from Terminal E right now. Another driver looked up (they have an App that shows the bus movement), said that their bus is not yet at "E". Anyways, bottom line, Very Slow service! Not doing this again!
The parking lot was under construction. When I got there it was hard to find an entrance. Then the bus driver said that all the cars might be moved with a tow truck because they will need to work on that section. When I got back, the driver was picking up people forever from all the terminal and then dropping off not in the order when you got on the bus. I got on the bus first and was dropped off last. It took literally an hour to get from the terminal to my car.
Drive needs paving otherwise very quick and efficient place.
The parking lot is under Instruction. Which is understandably, can be a nightmare. The driverThat took me to the airport was terrific. She was very friendly, the young lady at the counter when we checked in to get our ticket and advance to parking was extremely friendly as well. The return driver was not friendly, did not pick up anybody's bag to help them get on or off the truck. Drove rather aggressively. I would wait for the next shuttle, If I seen him driving the return Shuttle again. I would happily wait. He could have at least help the women getting on the shuttle with their baggage , instead of standing and watching.
the cost was very reasonable, the service was excellent, I'll park with Rocket Parking again for my next trip out of Houston IAH
My only concern was the roughness of the parking lot terrain.
Everyone was friendly and polite. Parking lot is bumpy but it gets the job done
Parking lot easy to find. Entry and exit poor due to construction. Potholes are throughout. Customer service, however, good. Made it into airport quickly.