*Airport Access Fee - 8.00%
*Sales Tax - 8.25%
Drive to the entrance booth and the attendant will assist you immediately. Please arrive 20 minutes before you wish to arrive at the terminal. Handicapped shuttle transportation is available upon request.
Continuous shuttles every 4-6 minutes, 365 days a year!
Open 24 hours a day, 7 days a week.
Breakdowns based on 389 ratingsWRITE A REVIEW
1-20 of 221 Reviews
They gave my car a start jump in a fast manner. good responsible people, bus driver very helpful.
You need a sign on Lee road in Houston, Texas, pointing as to where to turn. The lot is starting to look run down. The covered parking is taken down but nothing is going up in its place. The road inside the lot is VERY BUMPY, full of pot holes.
customer service very bad. shuttle was not on time to pick us up at the terminal, the cashier was not friendly at all, even though I've made an on-line reservation, and facility is terrible. Do not recommend parking at Rocket Parking.
I've parked here quite a few times the past couple of years, and have been happy with the experience as a whole up to this point. Currently, they are renovating the parking lot, and it is an absolute mess. There are potholes in the parking lot that are as large as my vehicle. Because of the construction, there is a lot of dust, etc., so my car was filthy when I got back in town. I also waited over 40 minutes for a shuttle from the terminal (called the lot twice; both times they said someone would be there shortly). Considering finding a new place to park going forward.
Lots of potholes
Had to call to get a shuttle bus to pick us up. All other lots had buses waiting. Had about a 40 minute wait. We had flight issues and was ready to get home and then we had to call to get the shuttle to pick us up after waiting 40 minutes.
The parking lot needs total repaving. Some parts are not paved at all.
There was some construction at the parking site. It would be nice to have that communicated when reserving just as an FYI. Both drivers coming and going were very nice and helpful. The only concern I would say is that when trying to call the number for Rocket park it was hard to get through it rang busy for 3 attempts. That was my only major concern.
Everything was great! Rocket Parking hasn't failed!
My experience with Rocket Parking was great.
I understand that the lot is under construction. That is my only complaint; pitted parking lot, dirt entrance, confusing instructions on how to park. eg. when do you pay, who do I show my reservation to? etc...
Upon arriving to the location I did not know how to enter or access the parking lot and had very poor signs . Once inside the parking lot there were no shuttles available no one directing traffic much less advising when someone has entered the facility . I had to walk down the aisle to look for a shuttle flag a shuttle down . Definitely will not be using this parking lot again .
Shuttle bus AC was not working. Why would the company let drivers transport customers in 93 degree weather. AND that's hazardous for the workers.
Was confusing where to go when I first pulled up, but I asked and the attendant was very polite and informative. Once I pulled in, the lot was littered with potholes, so watch out for those. As soon as I parked, the shuttle came down my isle to pick me up and went straight to the terminal. When I arrived back, I called and the shuttle came immediately, exactly like the instruction card stated. All in all, I was pleased. They should definitely put up a sign for which lane to pull in, and really need to repave a majority of the lot. But the staff was nice, and I got a quick shuttle to and from my vehicle.
I waited for shuttle for more than 30 minutes. That's kid of unpleasant. Other than that, everything is okay.
Realizing that the parking was under construction, we were a little skeptical as far as service goes. Needs more temporary signage as to cut down on confusion of where to enter/pay. Overall, a fast and courteous service to end our vacation. Job well done!
I will not be using this parking lot again. There are pot holes everywhere. I waved the first driver to go on cause I felt like that would be the most curtious thing to do since I needed to get my items in order before I left my car. When I finally a boarded the shuttle the driver was rude to this set of girls & asked why they waved the first driver on. When I came back from my vacation I waited outside where they dropped me off & no shuttle ever came by, I called & was told to wait at door 102.... Really, I had to walk & locate where I needed to stand & finally after about 30 minutes I finally get on the shuttle. If you call them they are rude on the phone. Poor service all the way around.
Though the packing lot was under-construction, the service was very shabby. There were no bus service in a high arrival pick on a Sunday night. That is a poor judgement on the management. I don't think I will use the parking lot again.
Parking lot attendant on 6/20 early afternoon was rude. System was confusing and attendant seemed to imply it was my fault for not understanding. Parking lot is in the middle of construction -- condition was poor and confusing. I didn't know where I was supposed to park. Parking lot attendant on 6/24 late afternoon was better.