*Sales Tax - $10.38 total
*Airport Access Fee - $5.00 total
Guests must present reservation receipt at the front office
Shuttle Schedule: Every 30 minutes on the hour and half hour, 24/7
Highly Secure, Valet Parking Lot Open 24/7
Breakdowns based on 40 ratingsWRITE A REVIEW
1-20 of 22 Reviews
WILL USE THEM AGAIN
The staffs are super nice, willing to allow us to catch up the leaving bus, rushing back to airport to pick up us, and friendly returning my car. I am very satisfied with Radisson and this platform.
Shuttle drivers we very good Drop off was ok/ to good Pick up was not what I paid for Was never informed I was not being picked up at terminal like other lots and had to get myself to federal circle by air train to get to shuttle Never dealt with that in past with other lots I used from you guys and feel it should be told at time of booking and again at car drop off that's a important detail
Finding the Radisson requires a navigation system but once there, everything went very well and fast to get to the airport. On the way back, not so easy for me to retrieve the phone number again to get the instructions. It would help to have everything printed on the car ticket for instance. I waited a good 10mn outside -- watch for cold days ! -- and was shortly back at the hotel where my car was ready to go. I woud do this again. Good service. Simplifying instructions and paperwork would help.
very frustrated that we needed to wait over an hour after calling to say we arrived and already had our bags.
The shuttle to the airport only runs every 30 minutes and is completely inconvenient on the return. you have to take the airtrain to get the shuttle. This is not communicated when you book the reservation and after a 7 hour flight it should not be 2 more steps to get to your car.
This is my third time parking at the Radisson Hotel. The service is excellent and close to JFK. The shuttle drivers are efficient and polite and I will continue to park at this location when traveling to and from JFK Airport!! Keep up the good work guys definitely two thumbs up!!
Wonderful experience all friendly and welcoming staff!
I have parked at this location several times and have been very satisfied.
Poor comnunication in that we had to take the air tran to Federal Circle to be picked up. Once told, we had to get to federal circle and found out the shuttle didn't wait for us so we had to wait in the cold for 15 additional minutes. Driver was nice.
I would thoroughly recommend this parking experience. We got there a few minutes before the hour and the shuttle left exactly on the hour. I called when I had my luggage on the way back and was instructed to take the Airtrain to Federal Circle and the shuttle was waiting - our car was brought around in less than five minutes. Could not have been better.
Everything was great, shuttle schedule is every 30 minutes it should be more frequent.
If I had known in advance that I had to take the air train to get to the shuttle, I would have left my car at home and paid for a cab to go home. This was the worst experience I ever had with parking at the airport
I have no idea where they left my car for 2 weeks but there are giant white marks all over the roof and windows that will not come off despite having it washed multiple times. Parking staff was ok but did not go out of their way for you.
I would love to give 5 stars, but the return shuttle took longer than expected and there were so many people waiting that one shuttle was not enough for everyone. A 2nd shuttle was sent and arrived about 10 mins. after the 1st left.
At first there was no one available to help or direct. Once we found someone service was fine
First of all once you get to the airport they make you take the Air Train to Federal Circle to pick you up. This was not clearly communicated and added extra hassle to a long journey. Then the shuttle takes FOREVER! Finally once they get there the attendants have no idea what is going on. The one was face timing his GF while I was asking him where my car was, so rude! Also we had to wait for our car even though they knew when we were getting there and the shuttle attendant called ahead of time. I WOULD NEVER PARK HERE AGAIN.
I used other parking lots before with very poor experiences. This site was the best. I'll use it again. Thank you.
Took 10-15 minutes to pick up our car and no shuttle to pick us up.