*Sales Tax - 10.00%
You must see attendant upon entrance to check-in. Please arrive at least 15 minutes prior to the time you wish to arrive at LAX.
Free shuttle service to and from the airport terminal 24/7.
QuikPark has moved to a brand new modern garage located just a half block from LAX. It is located adjacent to the Concourse hotel. We have self, valet and rooftop rates available as well as a full car wash detailing service. The new QuikPark has many improvements that come with a newly built garage such as new elevators and spacious stall.
We continue to offer great parking rates, and fast a friendly service on modern shuttles to Los Angeles International Airport terminals. Open 24 hours a day, 7 days a week.
Great job. Was very easy. Car was ready and waiting when we got back.
Although it says "QuickPark", it is the slowest, most frustrating parking ever encountered at LAX. I ordered online where usually I print out a doc to give the booth operator when leaving. With this place, you have to bring your car down to the cashier, get out and wait in line. Then after a sickening stalling game the male and (Indian or Sri-Lankin) arrogant female where they tried to hold me up even more, I get two gate tickets from them; one marked #1 and the other #2. After inserting #1, you get a bloated fee demand. Then you insert #2 to get out of jail. I say out of jail because with this stall game they played, it was like "we have you locked in here so you just wait for the full explanation when WE get ready" (that being #1, #2 above). The van's A/C was leaking in back and although signs were posted on back seats not to sit there, bursts of condensate water sprayed on my daughter and I and the folks across from us. This is a health violation.
Parking lot is difficult to find. Person answering phones was very nice but not familiar with streets and kept giving incorrect names to streets to turn onto. One valet was using his phone when we arrived and ignored us. Pickup was perfect. Shuttle driver excellent. Valet at pickup was the person I would want to help with everything. He was great.
About a month ago my wife and I were traveling to San Francisco for the weekend. QuikPark was inexpensive, the shuttle was right there as we pulled in and we were going to make our flight easily. Then, as we were going into the security line at the airport, my wife realized she had left her purse in the car - no ID, no weekend in SF. I had less than an hour until the flight left. Luckily, the QuikPark shuttle showed up. The driver, Asaefa, said not to worry he would take me back to the parking garage, let me grab my wife's purse, not pick up other customers or make any other stops and bring me right back. I said, "Can you do that?" He said, "Sure that's customer service and besides, I was just going to take my break". ". My wife was happily surprised when I returned so quickly. Well, we made our flight just barely and we most certainly would have missed it without Asaefa. Many, many thanks to Asaefa and QuikPark!!!
Awesome service... Fast and on time shuttle service... Valet Parking is the best and they even wash and detailed my car... For a small fee... Will use them again for any other long-term stay.
Ride to Airport was quick. Pickup took a while but traffic at airport was really bad when we arrived.
I pre paid for valet. Upon arrival, there was no one there to take my car(had to go and find someone). Upon return, the same thing happened. I understand that the shuttle driver was supposed to ask if people had valet parked their car. Staff was very helpfull once located.
I had parked at the old QuickPark lot (what is now the Airport Center lot) many times- the last time I parked here, it was a huge hassle. They never informed me when they picked me up from the OLD parking lot, that the lot will be moving. Lo and behold, I come back to find that the SAME EXACT driver/shuttle is taking me to a different lot. The driver tells me that they changed lots and he is not allowed to take me to the other lot. How can you pick someone up from one lot but refuse to return him to that same lot? To make matters worse, when I finally forced him to drop me off at the curb near the old lot, and got my car, the people at the old lot would not honor any of the coupons, etc that I had. Awful experience.
Great service. First time I used and will use agai. Thanks to all your courteous reps
The staff were very friendly and helpful.
When I arrived to Quikpark the staff that did the valet for my car was amazing. They were informative and nice. They made me feel comfortable and at ease. They gave me lots of direction. Upon arriving to Tom Bradly airport I called the number of the office for Quikpark. I was told to wait under the red sign that said hotel shuttles. I did and was on the look out for a shuttle that says Quikpark or Radisson on it. I understand that it was very busy at lax at the time that I arrived so after a half an hour of not seeing the shuttle and patiently waiting I gave the shuttle another 10 minutes before I called the office. After 40 minutes of waiting I finally called the office and told them that I understand it was very busy and if they had an estimated time the shuttle will be arriving at the Tom Bradly airport. They woman that answered the phone had a rude tone in her voice. She snapped at me and said are you under the red sign? And I said yes, I'm exactly where you directed me to wait. She said well, there was already two shuttles that came from there and you need to pay attention. I am a very patient person and at this point I wanted to get angry and snap back but I kept my cool and said, I'm sorry I haven't seen any pass by but I will keep looking. About 10 minutes after that horrible conversation where I felt like she was calling me a liar; a shuttle that I haven't seen pass by with the lettering Quikpark was passing by. I flagged down the driver and he was very nice by helping me with my luggage. There was a crazy amount of traffic though lax at the time and it took about 20 minutes to get to the next terminal which I totally understood. It was busy. We picked up some people and the driver told the other what looked like 15 people that the bus was full and there will be another shuttle arriving. We finally got to the Quikpark lot and I was givin two tickets to exit. The woman that assisted me told me to put ticket one in the pay booth then ticket two. I said ok. I got my car from the amazing valet guys. They are super attentive and helpful. As I was exiting the ticket machine broke. It took another addition 10 minutes for someone to come and let me out of the garage. The experience of someone helping wasn't a joy either. The person that finally came asked me what I did, I told him that I did exactly what the woman in the office directed me to do. He then gave me this look as if I was bothering him and used this pass to let me out. I said thank you. He said nothing and walked away. I don't understand why I am getting rude service for a machine that isn't working at their facility. After dealing with the horrible service of the office members I will never use this parking garage again. I paid $100 and feel that it wasn't worth it. I am willing to pay more for faster service and employees who are getting paid to help customers to be helpful. If the office employees with mirror the service of the parking attendants then this place would be fantastic.
none at this time
would use again
Your system has improved. It wasn't clear if you are limited to the floors you can park on. I like the pre-pay.
Meet promptly by the friendly attendant when I first arrived and he checked me in. Shuttle to LAX was waiting for us with no waiting and this was on a Holiday weekend so I was expecting to wait. Nice surprise. When we returned, we only had to wait 15 minutes to be picked up. Again a holiday weekend, so I thought that was reasonable. I would recommend and will definitely will park my car here again.
Excellent service all around. No complaint. Will definitely recommend to friends and family!
I have mixed feelings about this review based on the many times I used them (yes, I am a repeat customer). I am only rating 3 stars because the service I am getting has been inconsistent so far. The last two times that I used them, I was picked up 45 mins later after I called them. At one time, the shuttle just passed by my terminal, didn't stop, and the next shuttle didn't show up until more than 30 minutes later. On another occasion, I had to wait 30 minutes and we had to stop at every terminal even when there was no one getting in and out of the shuttle. I wish they would already have the information on where their customers need to be dropped off or picked up to avoid the extra stops. My first experience was nothing similar or I guess I just got lucky with timing on that one which made me use them regularly now. The longest wait probably is about 10 mins which is not bad at all. The parking lot was excellent except for the smelly elevator. I agree with others in saying that a bigger sign should be posted so people can easily find the lot, but once you have been there, you will find it to be easily accessible and I like that it is pretty close to the airport. I will continue to use (I have already made two more reservations in advance) and hope that my wait time on my next two trips will be better. Otherwise, I may look for other options on my future flights.
Your shuttle service is marked POOR based on my return. I spent 1 hr. waiting for the shuttle in the appropriate spot marked RED. After calling, your driver drove pass me without stopping. After a 2nd call, you finally came by and was picked up an hour after my initial phone call. However I would give you 4 of 5 stars overall in this survey.
Thank you very much
Overall, it is a great place! A bigger and clear sign of Quik Park would be helpful.