Distance from airport: 5.1 miles
*County Tax - $0.75 per day
*Airport Access Fee - $2.50 total
Please pull into the spots marked "check in parking" and proceed to the customer service center. A Pride staff member will handle your luggage from your car to the shuttle van.
Our shuttles run on a 24 hour on-demand schedule. This means if a shuttle is not waiting for you we will send one directly to you. Our shuttles run non stop to and from O'Hare.
Open 24 hours a day 7 days a week.
Breakdowns based on 39 ratingsWRITE A REVIEW
1-20 of 20 Reviews
BIG surprise. Used them several times before with 2-star results. But on my last trip I arrived earlier than expected. SURPRISE! My car was not there.... it was at one of two off-site lots. My driver thought it might be in the Des Planes lot. The counter clerk said he would try to find it-- not very reassuring. Yet a third guy told me that it would be only 20 minutes--- after they find it. Well, it took an hour to get my car. No apology-- and very rude to boot! I had changed my reservation time, but they do not read email so the change was not received. This business model bothers me for many reasons: 1. I was never told about this off-site arrangement. (Seems too important to hide) 2. Piecing together this puzzle, it seems that it was about 15 miles away. 3. I want to know exactly where my car is being stored. 4. I am selective about who I loan my car to... certainly not any of these guys going off- site to another suburb. I have since found a convenient PARK & LOCK place that is about the same price. I am told that it has about the same iffy pick up service. But at least I will know where my car is. __ Beware: Cars are not stored at the drop off site on Mannheim Rd. I did not know this because mine is always there waiting for me, but I saw one customer being told that their car was not there yet. I overheard the explanation. He was just as astonished as I was. It is a bit scary. I don’t know where the storage lot is, but it is not just down the road, because it took a while to get it. I am not sure who drives them?? The same guys that drive the shuttle??
slowest pick up ever and there were 18 miles put on my car
Loved the late night delivery to the terminal
Quality of service is going downhill. I have used Pride for a few years. However, the last 2 times thy have caused damage to my car. It was my fault for being in a hurry and not noticing before I left the lot, but when I called to complain all they could say was sorry. No offer for a discount on future parking, no offer to help compensate to have the scratches repaired, or even to refund the cost of my most recent visit. I will not be parking here in the future, I will go across the street to Park n Jet from now on. A few bucks saved here is not worth the cost to repair my car - you get what you pay for...
best ever with your group
Excellent and courteous service! My car was ready and clean without having to remove the snow from the previous days! That was awesome! Thanks Pride Airport Parking!!!
We waited 1 hour for a van. When we called the first time we were told we'd be picked up in 15-20min. 30 min later a van drove right past me as I tried waiving him down outside of 5C as instructed. It could've been an honest mistake but when I called the attendant at the lot he was completely out of line. He claimed 2 people were picked up at 5C and was basically suggesting I lied about being outside. Honestly he was totally rude and obnoxious and is the reason I'll never use your services again. Regardless, if people had been picked up there like he said, how is there not a system in place to be sure all customers who are waiting are accounted for?? We were told by the attendant that another van would be there in 15-20min but waited another 28 minutes. At least the driver was courteous and wiped the snow off my car before I left the lot.
Waited for 10 minutes for pickup, then an additional 15-20 picking up more people filling the van. Although I was the first one picked up, I was the last one served at checkout.
Pride Parking has always been my "go to" provider for Ohare Airport Parking. I've always used them because theyare a family owned business and service was great. I have to say the last few times I've used them, I've had long shuttle waits and rude service by the front desk attendant whenever I have called (once to explain a flight delay on behalf of my wife, once for a pick up). The drivers are always courteous and try their best.
Will never use this lot again. Called for pick up and recalled after 30 min. Said on the way. Called back after 55min and phone person argued about pick up. (ORD term. 5 vs bus terminal). Driver made no mention of why late. At office the desk person continued to argue about terminal pick up and finally realized he was talking about another customer. No consideration given for rudeness or taking over an hour for pick up. Not even a sorry. Had to walk thru snow to back of building to get my car because they had empty cars in front, yet only 2 customers in office, counting myself. DO NOT use this company.
Like the option to have the car brought to the airport. Worked well.
Had to wait about a half hour for shuttle to pick me up and it was by coincidence that he did. The driver stated that he had a pickup at international terminal and just thought he might drive by the domestic terminal. Otherwise I probably would have been waiting longer.
It was GREAT to have my car ready, running and WARM upon return!
Had to wait half an hour to get a shuttle to the lot and then attendant argued with me about how much I had left to pay because I came later than I said I would (which was because they picked me up late!).
my only complaint is the distance we have to walk to catch the shuttle.. Would be GREAT if we could catch the shuttle at the limo/taxi lanes close to the baggage claim. Thanks!
The pickup time from the airport wasn't as prompt as the delivery tune to the airport. Excellent service overall. I will definitely park here again while traveling from O'Hare.
Very good service, did not have to wait long at all. Word of warning, they would not accept credit card payments under $13.
Very good parking, easy to find, and pick up promptly. Advanced on line reservation (4 hours earlier) gets big discount.
They did what they promised - courteously, promptly, and a good price. The wait was less than 10 min. The ride to the airport was 11 min. This is a good family-owned business!