*Sales Tax - 14.25%
Open 24 hour.
PreFlight Self Park Premium (2nd Level) is the closest lot to all terminals near Houston Hobby and provide premium level self park services at great value. The shuttle bus picks you up and drops you off at your car which is safe in our secure parking complex. PreFlight Self Park Premium's professional and courteous staff will provide an excellent level of service from reservation to the moment you are dropped right to your car by our complimentary shuttle service available 24 hours a day every five minutes to and from HOU. Please arrive at PreFlight Self Park Premium 15 minutes prior to the time you want to be at your airport terminal. Return shuttles can be boarded from Zone 9A, lower level.
Breakdowns based on 52 ratingsWRITE A REVIEW
1-2 of 2 Reviews
We had reserved roof-top parking. When we arrived we went through all the hassle of making our way to the roof (which said it had 4 open spots) to find there were no spots available (even though we had a reservation). I called the office and was connected to a very friendly lady who was trying to help me but unfortunately her accent was so strong that I couldn't understand a word she said. She was polite and really wanted to help me but I couldn't understand what she was saying. We ended up driving back down to the office where we asked the shuttle driver for help. He told us to park on a different floor and it would be fine. So we went through all the gates and security measures again to make our way to the 4th floor. We finally get parked and then realize that there is no shuttle service on these floors. You have to take the elevator down and catch the shuttle yourself. Car-side shuttle services costs much much more here. This was very disappointment for me as I am used to always being picked up by a shuttle at my car when I park at an airport. I would not have reserved this parking if I realized I had to drag my own baggage downstairs to be loaded. I have parked at the PreFlight IAH lot many times before and have never had this issue. Once we made it downstairs the shuttle driver was very curtious and helpful. He loaded our baggage on the shuttle and we had no issues getting to our terminal. We had the same driver when we returned from our vacation and he was wonderful again. I will never park with PreFlight again at any airport and am sad to see the huge difference in the customer service at this lot versus the lot at IAH.
Attendents very courteous and took us immediately to our car, got out and helped us to quickly load and unload our vehicle. Excellent service!