PreFlight ORD is a four story self park garage. Uncovered 'Self' parking is on the 4th level or rooftop and 'Covered' parking is on floors 2 & 3 only. Please pull a ticket at the entrance and proceed up to the appropriate floor. To enter the upper floors please scan the bar code on your entry ticket. Keep this ticket and your voucher with you as you will need them both to pay in the lobby when you return. Take the elevator down to the ground floor where the shuttle will take you to your terminal.
Our free shuttle runs every 4 - 6 minutes 24 hours a day.
Open 24/7, 365
Breakdowns based on 8 ratingsWRITE A REVIEW
1-8 of 8 Reviews
Nice parking building and perfect shuttle schedule, that I do not wait too much time to pick me up even at 6AM at airport. Only thing need improve is the signs in the parking building. they are too high to read during drive in. two way drive need more better sign for driver.
Prices have been increasing every other month. If this continues, it will force me to move my business to a competitor.
Overall parking was great,it;s not too far from the airport,it's new,clean and has a lot of parking space. But,the customer service provided to me by an african american woman -Linda was just awfull. My flight arrived early morning ,but the shuttle picked me up only an hour later -because of a misunderstanding,and I was late for work. When I came to the office to pay Linda was very nasty,giving me a very bad attitude . I asked for a price reduction because of this incovenience and when I told her I was late for work she couldn't care less and was very ignorant. I don;t think people like her should work in customer care at all-because of them good bussnesses are losing clients. I was helped by a very nice supervisor Mike,who was very understanding .
They have great service for people that are in a rush. It is very new too, the area is so clean and secure, walls everywhere for your car in the premium area, I jumped right into the shuttle and they wait for you and know you are in a hurry. What is good is that, they keep the bottled water refrigerated and coffee and snacks that if you are hungry, it will tie you over for awhile. Great experience!
Great experience! Thank you very much for making my parking so easy. I was flying for a funeral. Parking at pre flight was very comfortable. Thank you very much!
Fast, efficient, friendly, easy! And cheap! New business is really going for the best service award. Half price parking right now. And really terrific staff! 4 to 6 minute wait max is truly my experience in 4 trips.
I was very happy with my experience at PreFlight. Good price, and didn't have to wait long for the shuttle.