Please arrive at Crowne Plaza Phoenix Hotel at least 15 minutes prior to the time you want to be at your airport terminal. Shuttles run every 15 minutes early mornings between 5am and 8am and every 30 minutes on the hour and half hour mark later. When arriving at the hotel simply stop at the Valet Stand in the front of the hotel for parking. This is a Valet Service Parking Garage only and there is no longer any more Self Parking. After 12:00am (midnight), come inside to the front desk for service.
FREE transportation to & from the airport is provided on brand new state of the art luxury airport shuttles.
Open 24 hours.
Phoenix Airport Plaza Hotel (formerly Coast Phoenix Sky Harbor Hotel) is the closest parking lot to Phoenix Airport, only 2 minutes to the terminals, with brand new state of the art luxury shuttle buses running every 30 minutes. Modern transport is provided free of charge and you will recieve assistance with you luggage making your trip easier. When arriving at the hotel simply stop at the valet stand in the front of the hotel for parking. Your vehicle will be parked in a secured indoor parking garage. Operating hours are 5:30 AM - 11:00 PM, with self-parking available after hours (check in at front desk to obtain parking pass). Please arrive at Phoenix Airport Plaza Hotel 15 minutes prior to the time you want to be at the Phoenix Airport terminal. On your return to PHX please proceed to the Hotel Shuttle Stop. You may call 602-273-7778.
Overall, I liked your service enough to be willing to use it again. There were a couple of inconvenient snafu's that could be attributed to the recent change of hotel ownership/name and being given the wrong number to call when I arrived back at Sky Harbor and needing to be picked up. As we all know, travel becomes ever more stressful so please get your website updated with correct info and get the right info in passenger's hand to get picked up promptly. Thanks!
I was very impressed with the professionalism of the staff. There is no other way to say it than they provided an excellent service by being courteous, attentive, helpful and fast. The entire parking operation was well managed.
After waiting 30min at the airport for the shuttle to take me to the parking location i decided to pay a taxi cab
We love parking here with covered parking, but disappointed your rates went up from $6/day to $8.50. We understand there are new owners, but, obviously we preferred to pay $6.00! We have parked here numerous times and it is always efficient, quick and the personnel are great!
Thank you for your service. Very convenient and safe.
We had to wait quite some time for the shuttle to take us to the airport when dropping off vehicle. We were told, "the driver is on his break."
there was no phone number on my receipt. we were delayed about 30 minutes trying to get a shuttle to pick us up.
I recommend this hotel to everyone I know, because it's the friendliest & for the cheat price you get Great service and the peice of mind that your car and belongings are save and securesecure always.
We have used this facility quite a few times and it's easy to get to, the attendants are always courteous and pleasant. We feel safe leaving our vehicle here.
Do not accept poor treatment.
Like the valet service and the fact that you can pay on PayPal.
The staff was very courteous but they seemed very rattled and confused on the process. Returning it took longer to find out where to go. I had to look up the phone number on the internet to find out who to call for pickup because it was not printed on the claim ticket. They also seemed confused that I owed a balance before leaving. I have used this facility many times but the new company/process is not as good as the old one.
we let the valet park the car. when we got back a week later, the battery was dead. apparently the attendant did not check the car before leaving it.
Should be able to pay up fromt on line rather than only paying a deposit. It's a pain having to sort out payment after a long flight !!
Ecellent service. They were exceedingly helpful and our car was ready and waiting when we got off the shuttle upon our return! Highly recommend them! Shuttle was also at airport when we came out of baggage claim!
BIGTIME rate increase since my previous parking there. I'll have to comparison shop before I go again. Car was really dirty, much dirtier than I'd expect indoor parking to be, but it had been there for a month.
We will continue to use this facility when we need to park the car,it is so easy and no hassle.
When picked up driver called ahead for car to be brought down but nobody answered. Attendent did give us discount because of this. Will use service again.
A very pleasant experience
Excellent service. I park here every week.