Tue April 28 - Tue April 28EDIT
1.6 miles to CLT
Less than 5 min average shuttle wait
based on 298 reviews
When entering Park 'N Go, an attendant greets and directs you to a parking space. Our drivers pick you up at your vehicle, offer help with luggage, and take you directly to the terminal.
Instant Courtesy Shuttle
Park 'N Go CLT offer a highly courteous and professional parking service for Charlotte Douglas International Airport. You will be greeted upon arrival, can expect luggage assistance and an instant shuttle service operates to demand all day long. With extremely competitive parking rates and guaranteed spaces available to reserve securely online here at AirportParkingReservations.com why not try Park 'N Go the next time you fly from Charlotte Douglas?
Please be aware that during peak travel times, only valet parking may be available. You may be requested to leave your keys. Security 24/7.
4.9 shuttle speed
4.9 attendant service
4.2 lot condition
4.7 ease to find
The pickup bus driver did a great job in dropping us at the precise spot. He also waited until every car started - this goes a long way towards good customer relationship.
ParknGo is absolutely the best! I have used them numerous times and each time I am more impressed than the last. The customer service is amazing. Every associate is always so helpful, courteous, and most of all cheerful! I am in a high end customer service role and ParknGo lives and breaths what my company strives for everyday. Thank you!!! My only complaint - and I hate to complain at all as I love the staff - but since you asked... is that the facility itself feels a bit shabby. Are there any plans to resurface the lot? Some better signage would improve the appearance as well. It feels like a first class experience from start to finish, it just doesn't look like one! (but I guess that may explain the low prices??)
My husband and I love the convenience of Park 'n Fly in Charlotte. Each member of the business is cordial, friendly, and helpful.
Your help with the luggage is very appreciated and not having to haul it around a big parking lot to wait for a bus is a true service. Thank you!
I don't normally respond to surveys but I wanted to for this, I had a wonderful experience and will definitely return to Park N Go, they were super friendly, shuttle pick up was really fast both coming and going, I couldn't have been more pleased. Easy to get to, parking was no problem, area seems safe
We are very pleased with your service. One comment is that the driver taking us to the airport should mention where we should cross to get the bus coming back not just the location of the return bus as we had to double back in order to cross to the middle to get to the bus
Your staff does a terrific job and the service was excellent as usual. Thanks.
You run a first class operation. I would not use anyone else.
I expected good service, but it was even better than I expected. And the employees were so kind, over and above their professionalism. When I need long term parking again, this agency is at the top of my list!
You did a great job!
The people are amazing, but the lot leaves a lot to be desired. The cars all need to be cleaned after a stay there! Love the service, but c'mon guys! Get it paved!!!
Great service, easy and employees very courteous. Will use again.
Parking and getting to the airport was a breeze. Didn't hardly have to wait at all for a shuttle. I would definitely recommend Park N' Go to everyone.
Great experience as always.
Very disappointed in my recent trip. 2nd time I have used Park N Go out of Charlotte Douglas airport. 1st time, no problems, worked great. Thus the return visit. I returned Friday (10th of April, 2015) from a very LONG trip from India. Everything was fine until I reached the check out. I used a reservation of which I showed the incoming staff on Monday. They took down the email receipt from my phone (like the 1st time) no issues. This time however I get up to the gate to pay the remaining fee and received a backlash from the older lady checking me out because I did not print my receipt. It states that a receipt must be presented (which I agree), however it mentions nothing that I can find to date about printing a receipt to show (which I will not do). I have another trip this Friday. If I get the same results, I will no longer use Park N Go in Charlotte. I fly international 1x / month at least. I do not want to have to worry about getting a lecture when I return over parking.
Very convenient and courteous service. Will definitely use again and recommend to others.
There is always room on the bus when we arrive back home to get a ride to my car. And I love how they pick up and drop you off at your car. It's such a convenience and makes me feel safer. Kudos!
Your location is very convenient. All of your staff is very friendly and helpful. It is great to be picked up and delivered to your vehicle.