*Sales Tax - 8.00%
*Airport Access Fee - $7.00 total
This location is no longer accepting parking reservations.
Located close to San Jose Airport is Park and Jet, an off airport parking facility which offers a great alternative to the expense of on-airport parking. Park and Jet provide free transportation to and from San Jose airport 24 hours per day on modern shuttle buses to all terminals and gates at SJC. Car wash and oil change services are available for an additional charge, please inquire upon check in about these services. When you arrive at Park and Jet please pull into the lot and see a parking attendant for a ticket. If you select Valet Parking, the attendant will take your car. The shuttles leave every 15 minutes to San Jose Airport. On your return after retrieving your luggage, please go to the Shuttle bus stop located outside Baggage Claim. Shuttles run every 15 minutes. You may also call 408-441-1740.
Breakdowns based on 1808 ratingsWRITE A REVIEW
1-20 of 320 Reviews
On drop off, everything seemed fine. When I arrived this morning to pick up my car, it was downhill rapidly. Called as directed on the receipt and gave them the numbers on the stub, presumably so they could pull my car up. Shuttle was speedy to the airport. Only complaint is the driver was constantly on his cell phones - and not using bluetooth (per the CA law). Get to the lot - no one knows where my car is. 30 minutes of people appearing to be busy & still no car. Keep asking attendants as they were going past and no one had any idea where my car was, nor could they figure out where it might have gone. 40 minutes into this nightmare of virtually zero communication and still no car, I call the police to see if this particular lot has had this issue before - "losing" cars. At this point it was let the belligerence begin! The "manager" starts cursing at me, refuses to speak to the police officer, berates me, my car, my family, my car again. Starts screaming, still refusing to talk with the police officer. Claims he pulled my car up (no he didn't - I watched him pull a Volvo station wagon up - not my car). In the meantime someone does pull my car to the curb out in front of the parking lot. "Manager" is still screaming at me, cursing, saying it's my fault I'm late because I'm not paying for parking (so far that hasn't been addressed as they didn't have my car). I tell him I'm trying to. He keeps disparaging me, my car, my credit card, my family, the police, but finally takes my card and runs the charge for parking. All the while screaming and cursing at me yelling that I'm never to come back. Trust me, that won't be a problem!
Pick up took to long By dat time bus was vol with people
I'm not happy that the attendant announced the credit card machine was not working at check out. He said he had to have cash. I am concerned the cash went to his pocket. I'll never do this again.
When I arrived to park there was nobody at the facility. I called the number on the reservation receipt and it was answered by a very rude person that actually yelled at me that he would be there in two minutes. When I returned, I called immediately after getting my bag and told the person I needed a pick up from Southwest and the I was heading to the pickup location. 25 minutes later I called backed and advised them I had not been picked up. It took the shuttle just over 30 minutes to show up. The driver instructed me to sit in the front seat as the van was completely full requiring him to leave another person at the pickup location that had been waiting 20 minutes already. The driver had bad body odor to the point that I had to hang my head out the window during the ride. I will avoid Park n Jet at all costs in the future.
Not very impressed with the service. Pretty close to airport though. The shuttles we're beat up & the driver who dropped at the airport was pretty rude. On return to airport, I had to call twice for pickup & the shuttle arrived after 40 min. Driver was not bad this time. I would definitely look for other options next time.
Excellent, professional, courteous assistance from everyone!
Reservation was ok, but the actual service was unacceptable. Selected covered parking, but then no valet service. Selecte valet, but no covered parking. Arrived at 5:00 am and no attendant on property. Driver drove in 15 minutes after we parked, late but polite and courteous. Didn't need the early morning stress.
I have used Park and Jet quite a few times. I think the quality has deteriorated. The vans are beginning to be rickety. The driver talked on his phone while driving. When I left my car there was no one in attendance in the booth and the door was wide open. When I picked up my car, the credit system was down and I had to pay cash for which I received no receipt. I probably will use another parking service in the future.
Service was great as always!
Staff receiving you at the parking lot is not friendly; and do not check what type of parking reservation you have. I was traveling with a child in her carseat, and the driver did not wait to make sure the car seat was secured before he started driving the van.
Excellent! Very fast!
Location and service fair for the price
This lot has good prices, efficient service, and returned our car to us promptly. However, this service goes by several names - park n jet is one, but also fast parking, and a few others. The sign for park n jet (the one I booked) is next to the wrong lot. You actually have to drive a bit further down the road and go into some other lot, which I found very confusing. Also, their instructions say to call for pickup prior to collecting your luggage, but you actually have to wait until after you collect your luggage.
I am going to post a nasty but true posting of the poor service. Yelp here I come!
Vans for transportation is obviously short, which causes longer waiting time. Those Vans seems to be sharing multipul parking lots, which is confusing. I will never use it. I will not recommend to anyone. Very disappointed.
Good, efficient, convenient service at an affordable price. Will definitely use this company again for future travels.
I'd like to clarify some of my responses. Park and Jet's directions on the web are incorrect (for all directions except from Santa Clara, Palo Alto, etc off 101). #5 says: Drive about 700 ft on N. 4th St. 700 feet???? I think you meant something like drive 7 blocks. There was no waiting when we pulled in the car to park and take the shuttle to the airport. Our wait at the airport upon our return however was a little long; after waiting 15 min. we called and was told the van would come in 5 min and it did.
The only hangup was running my charge card. Seemed to take forever. I don't know if the system is complex or unreliable, or if the staff aren't able to run it.