NU Hotel - Toronto Pearson International Airport YYZ

6465 Airport Road, Mississauga, Ontario L4V 1E4

(30 reviews)

Distance from airport: 1.5 miles

Avg Shuttle Wait Time

15 minutes or more

  • NU Hotel Toronto Airport YYZ Logo
  • Distance from the Airport1.5 miles
  • Ratings41
  • DirectionsClick Here

Overall Rating


30 Reviews


Choose parking option

  • Self

  • Days

  • Special Feature

    • Free Cancellations
  • Price

    $649 CADper day


Parking Options & Amenities

  • Car Care
  • Car Wash
  • Curbside
  • Customer Restrooms
  • Exterior Fence
  • Free Coffee
  • Free Newspaper
  • Handicap
  • Open 24 Hours
  • Security Cameras
  • Self Park
  • Valet

Arrival Info:

NU Airport Parking is located 5 minutes from Pearson Airport and is open 24 hours a day. We offer great prices. You will be transported from your car parked in the safe and secure lot to and from YYZ any time of the day or night for free. Please arrive at NU Airport Parking 30 - 40 minutes prior to the time you want to be at the airport. Upon arrival, pay for your parking at our check-in counter, from there you will be directed where to park. Offering a continuous shuttle to airport terminals. T1 or T3, Shuttles Airport Parking offer car care services, please inquire when you check in.

Airport Transportation

Offering a continuous shuttle to airport terminals T1 and T3 . Shuttles runs back and forth for your convenience

Operation Hours

Open 24 Hrs , 7 days a week

Additional Information

The NU Hotel Toronto Airport parking service is great for those flying out of YYZ. It is just a couple minutes away from the airport, offers low YYZ parking rates and operates a free shuttle service that runs the short distance to the airport every 15 minutes. The lot is secure with exterior fencing and cctv in operation. You can guarantee your parking space by reserving right here on


Breakdowns based on 41 ratings

  • Overall Rating


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1-20 of 30 Reviews

  • Cory S. August 26th, 2015

    verified customer

    Took over 20 mins to get someone to answer the phone when we got back. Then got out on hold twice for over 10 mins each time. Once I actually talked to someone, the shuttle came in a reasonable time. The place has the cheapest parking, but the hassle coming home was not worth it. Will steer clear of them next time.

  • David N. August 25th, 2015

    verified customer

    When we arrived at the NU hotel, the attendant was able to find our reservations easily. However, the self parking at NU hotel was very inconvenient as the self park was at a distance from the actual hotel and we had to follow the shuttle driver after a 10 minute wait to the parking lot to park. After parking our vehicles we were then dropped off at the terminal by the shuttle driver. As well, when we checked in, the attendant informed me that when we returned from our vacation, we were to go to post "S5" in Terminal 1 and then call the hotel from there for the shuttle to take us to the parking lot. When I called to hotel for pick up, the attendant on duty the evening of Aug 24, 2015 (approximately 5:30 p.m.) informed me that we had to take the airport link to the Viscount station and the shuttle would pick us up from there. At that time, I told the attendant that when we checked in, we were told that we had to go to "S5" in Terminal 1 and the shuttle would pick us up from there. The attendant was insistent that the pick up was not at the "S5" location in Terminal 1 and that we had to go to the Viscount station to be picked up. Clearly, the attendant on duty was not clear on the process as the Viscount station was for people who required a rental car and not for people who were only using the parking lot. This resulted in a delay in being picked up. As well when the shuttle finally arrived approximately 40 minutes after I called for pick up, I was informed by the driver that he could not accommodate all 10 people from both families as there were other passengers waiting as well. At this point, I lost my patience and told the driver, that he was going to take all 10 of us first as we had been waiting for a long time and that he would have to come back for the other passengers. The driver realized that we were frustrated and agreed to take us. However, the driver too was misinformed as to where he had to take us and took us to the rental place instead of the parking lot. When we told him that he needed to drop us off at the parking lot, he was very accommodating and took us there. The driver too said that there was a miscommunication by the attendant at the NU hotel and that we should have gone to the "S5" location (as we were originally informed) for pick up. So all in all, our experience with the self park at the NU hotel was not convenient or easy and far from pleasant to say the least. I would certainly not recommend this location.

  • Carol Leigh W. August 24th, 2015

    verified customer

    I waited an hour to be able to park, and nearly missed my flight. Coming home, I waited about half an hour, which was much too long after a long flight. The shuttle driver at the coming-home end drove too fast. The parking lot was overcrowded and the surface in poor condition. I would not use this parking again, nor would I recommend it.

  • Shey S. August 13th, 2015

    verified customer

    The gate where my car was parked appeared to be left open the entire time. I should be closed.

  • For Y. July 3rd, 2015

    verified customer

    When I arrived I was informed it was their policy to take the keys to park the car. I didn't want to leave the keys with them on the journey, but agreed. When I got back from my trip they dropped us off at our car in a different lot without bringing our keys. When I got back to their office to pickup my keys and complain, they told me I should have told them they had my keys. I was very angry as they told me it was their policy to take them, I shouldn't have to tell them they were in possession of them. The same manager then told me "well, we only take some people's keys". Extremely dissatisfied with their service. I would not recommend ANYONE to trust their car in these people's possession.

  • Carl W. July 1st, 2015

    verified customer

    Car was parked in, and the attendant could not find the keys of the cars necessary to be removed. we were delayed over an hour and finally found the keys for the attendant. NEVER, NEVER, NEVER park at that establishment!!!

  • Carlos L. June 24th, 2015

    verified customer

    Horrible Service We call in 7.58 pm Tuesdays June we wore told buss will pick us up next 15 to 20 min After 35 min of waiting we call no answer after many try's try & try again finely some one answer again told another 5 min bottom line after 20 phone calls the send a driver we wait a total of 1.10 min are you freaking kidding and you advertising pick up every 15 to 20 min I will never recommend any one to ever use your service or myself horrible experience Plus driver never even help loading the bags lazy DO NOT USE THIS PARKING LOT EVER NU HOTEL 6465 Airport road

  • Norma V. June 23rd, 2015

    verified customer

    The shuttle wait time was 1.5 hours. The telephone service was horrible. This is the worst experience in this kind of service.

  • Ashley A. June 23rd, 2015

    verified customer

    Had to wait over 1/2 hour at front desk to get shuttle to parking lot and on return had to wait over 1/2 hour late at night for shuttle to pick up. We see shuttles for other hotels go by two or three times before ours ever comes. Then the driver seemed insulted that we didn't tip him!! This is the second time this has happened. The first time I had to wait 45 minutes and it was late and cold! We will never use NuHotel again. They are too busy with the car rental business.

  • ALI B. June 19th, 2015

    verified customer

    Regarding the price, the parking was good.

  • Michael B. June 11th, 2015

    verified customer

    Dear Sirs, On return from my trip I called for a pick up after I had my bags and was at the curb. I was given instructions to proceed to C22 and wait for the shuttle which was 'on its way' which I did. 45 minutes later I called again asking for a pickup again being told just a few more minutes. At about and hour and 15 minutes I called again. The individual quickly answered, but put me on hold. After a 5 minute wait, I hung up and called again this time to get an automated machine asking for me to leave a message. It was at this time I walked to find out how much a cab was to take me to your facility. I was told $21.00 (flat fee); however, the cab stand person was kind enough to call you for me again, so I proceeded back to C22. I was told by the passengers that NU had just been by and picked up a female customer. This time two more people (concerned passerbys noticing my plight) called you and after another 15 minutes I finally received a ride. Of course the driver immediately blamed me for not being there. I am sure the driver has no idea what passengers male, female, black, white, etc. since your dispatcher failed to do her job. I was in the right place all the time with the exception of approximately 5 minutes when questioning the cost of a cab. It may be a surprise to you, but not everyone's telephone works in Canada so I had to ask strangers to use their telephone to make these calls (numerous!). You need to do a better job. You might want to have the dispatcher find out who needs to be picked up and check to make sure that this has been accomplished. I am sure that you can understand that I found your service totally unacceptable and I will let everyone I deal with know to avoid employing your services. I am sure this is going in the electronic trash can because I am sure you will just blow this off just like you blew off picking me up. You need to add the ability to insert how many hours it takes for a pickup rather than just 15 minites or more in your survey.

  • Shelly S. June 7th, 2015

    verified customer

    The parking was offsite of NU hotel. We drove our cars over and parked in an old garage. Very dirty. And then shuttled to airport. When we arrived back back in Toronto it took us 15 minutes for the hotel to pick up the phone. And then waited another half an hour for shuttle. Very poor considering you just got off a plane and want to get home. The price was good considering we had to park two cars but would not recommend them and would definitely not use them again.

  • Janice S. June 4th, 2015

    Wait time for pick-up was nearly 2 hours. When I called the numbers given to me, it either rang until disconnected or was busy. DO NOT USE.

  • Giovanni M. June 4th, 2015

    verified customer


  • Robert P. June 1st, 2015

    verified customer

    Waiting to go the airport was ridiculous and didn't seem to be very organized. Would have been more practical to be picked up where we dropped off our car. Didn't have much of a wait at the airport to be picked up by the shuttle because someone else called before us and the drop off at our car was simple and easy.

  • Alexandre M. May 28th, 2015

    verified customer

    We wait more them 40 min for pick up when we come back from vacation, we call 3 times for pick up from airport to parking lot. Very bad service, we not recommended!

  • Amicie D. May 28th, 2015

    verified customer

    Really disappointed with the time it took to get through to you and also the wait time for pick up. Was told it would be only around 3-5 minutes and waited almost an hour. My mother was unwell and it was rather difficult for us.

  • JUDY K. May 20th, 2015

    verified customer

    Once we'd picked up our bags and called for pick up as instructed, we were told there was a 25 minute wait. That seems too long for a hotel that is minutes away. That being said, they arrived in less than 25 minutes.

  • Alfred L. May 18th, 2015

    verified customer

    Waited almost 1 hr to be picked up at the airport. This is not acceptable.

  • Blake C. May 16th, 2015

    verified customer

    Very slow pickup on return (approx. 1 1/2 hours wait). Will likely not use again.

1-20 of 30 Results