Distance from airport: 4.3 miles
Once you arrive, please check in at the lobby.
We run shuttles to and from LAX every 10-15 mins 24 hours a day.
Open 24 hours 7 days a week
Mega Airport Parking offers a convenient and competitively priced LAX parking service and a 24 hour a day shuttle service that runs every 10-15 minutes. The secure parking lot is monitored with security cameras. Free coffee and a newspaper are additional features of this parking service.
Breakdowns based on 274 ratingsWRITE A REVIEW
1-20 of 201 Reviews
We had to wait 50 minutes at the airport for the "Mega Parking" shuttle, and it took calling the main office three times. Other than that, the shuttle left fairly quickly when we first dropped off the car. The desk attendant wasn't exactly the friendliest person, but the drivers were friendly and helpful. The very low price made it all worth it.
30 min to pick us up, in an old broken down van.
All I can say is that "You get what you pay for!" (1) An over-crowded parking lot & there's no exaggeration to that (increases potential for damages to vehicles)... (2) No value with the my time (staff was actually looking @ a security footage, watching someone get something taken from them, as i WAITED)... (3) Customer service needs a lot of help... You can image how concerned I was about my vehicle the entire time I was away. In fairness, I rcvd my vehicle undamaged & with no increase in mileage. That said, spend the extra money elsewhere. PEACE OF MIND is just as important/valuable. Good luck!
Over all the experience was ok. People were nice and the van ok as well. The trip to the airport was fast and good. The only issue was the one hour + wait on the return pick up. Perhaps you all could get more than one van/driver and make the wait times better for clients. If I had the end wait on the beginning of the trip I would have missed my plane. Your service is a good one however I think you need another van or two to decrease your wait times.
When calling upon my return to LAX my call to the listed phone number was not answered the first two times I called and instead went to what seemed to be a personal voicemail. Someone then called me from another number, did not identify themselves, and proceeded to say I was likely looking for their cousin and to try calling again. Overall, I was not able to reach anyone affiliated with Mega Airport Parking for the first 30 minutes of trying and once I did make contact I waited an additional 35 minutes for the shuttle to arrive. After pick up, the driver proceeded to drive an additional loop around the terminals. From beginning to end, it took more than an hour and a half to be picked up and checked out between the hours of 12:00AM and 1:35AM. I would advise that should you wish to maintain your customer base you increase efficiency in the early morning hours as this does not comprise satisfactory service in my opinion.
Waited about 45 minutes for my shuttle. They were busy but it was inconvenient. Also the trees in the lot left a sappy film on my car.
The lady in charge had a horrible attitude. She was not friendly at all. The worst customer service I have ever experienced. She did not smile or say hi, thank you, you’re welcome, nothing! I was going to to refer my co-workers here because of the price but not after that experience. I will pay more to go somewhere else. If you want more business, get a new lady in the office. The lady I had the experience with was African American, light skinned and a bad attitude. The African American guy that took us to the airport was nice and so was the Hispanic lady that picked me up. It’s too bad that I will not be a returning customer because of the office lady.
I parked my car at Mega Parking lot and I can say I will not be doing business with them again. When we first arrived to LA we waited 30- 40 minutes before a shuttle picked us up to go the airport. Also, I noticed that some cars were parked really tightly around corners and as the shuttle made turns nearly was a hair away from hitting them. I would hate for my car to be in a corner. In addition, the bus driver would take phone calls from the office while driving. On the return to our trip, I called for pick up and although we did get picked up within 15 minutes, it was because a shuttle just happened to be passing by and my husband flagged her down. The driver had no idea she was even suppose to pick us up. Once on board, we met two very angry couples that unfortunately waited 2 hours before being picked up. We will not be doing business with them again.
The parking lot was the type where you drop off your car and they park it for you (valet); I arrived fairly early in the morning the day I dropped off my car, everybody was helpful. Upon my return a few days later, the attendant could not find my car. I told him to use the key-fob to locate my vehicle. Unfortunately that didn't work either. He found my car about 15 minutes later. The attendant told me the car battery was dead. My vehicle is fairly new and I have never had a problem with the battery. It turns out that whoever parked my car when I arrived failed to turn off the headlights, thus draining my battery. I told the attendant to get his jumper cables (which you would assume they would have because it's a flippen car park), he told me that there weren't any and that the power pack they did have did not work. He called his manager and she arrived about 30 minutes later. This is why the rating is 1 star. The manager arrived and I explained the situation, her exact words were, "I didn't park your car so it's not really my problem." Seriously? She went on to ignore me and told me that I should probably call a tow truck, which I responded that she would be responsible for the financial part of that - she huffed and walked away. Thankfully a nice couple arrived and had a set up jumper cables, got me a jump and I was on my way. I would not ever use Mega Airport Parking again in my life and I highly discourage anybody from using them in the future.
Staff was great and did their best to keep a happy customer. But, parking lot looked over capacity and per attendant they could only do valet parking. When we got back and called for pick up they told us that one shuttle was down and it would take 30 minutes to pick us up. It took 20 but while we waited we saw shuttles from other companies arrive and pick up people multiple times.
We waited for the shuttle for an hour! When I first called (while standing under the red sign with my luggage), I got a recording. I called again and got the recording. It took 20 minutes just to get a person to answer the phone! We will NEVER park at this lot again. And unless your service provides user-driven reviews, we will never use your service again1
Mega Airport Parking is terrible. The attendants are rude and don't speak to you with respect. The day we finally came back they lost our keys and we had to wait for an hour until my Girlfriend had to go behind the counter and look for them herself. Almost called the police to report our car stolen because the attendant said our car was not there. I will never use this Mega Airport Parking again. I don't recommend anyone to use them either.
We waited more than hour to get ride back from airport.
I was overcharged because they didn't know that I could book on your web site. I had to argue with them on the return leg and it took days to get a refund. They were very condescending, would say things that are not true, and very confrontational.
I had to bribe one of the off duty drivers to take me to the airport because the shuttle was taking longer than 1 hour and the attendant took over an hour to handle 2 customers in front of me so I was almost late for my flight. They are absolutely terrible.
The service was very good especially for the price. Also, they had my car ready when I got there, so I was very happy about that. No final paper work, no sign out just ready to go.
The assistant attitude to customer is very very bad I never see·····
Do NOT park here!!! The hassle, ridiculous wait time, and poor customer service are not worth the price. When we dropped off our car, the parking attendant was asleep on the couch in the waiting room. It took her a while to get herself together and let us inside. I prepaid online so I assumed things would go quickly with the drop off process, but I was wrong. First of all, the woman at the desk was rude; she was curt and seemed incredibly annoyed if anyone asked a question. We had to wait almost 40 minutes for the shuttle to leave for the airport because she was checking in the other customers. On top of that, the airport is 12 minutes from the parking lot, so it took about 50 minutes for the whole drop off experience. (The website claims that the shuttle wait time is usually 10-15 minutes.) It seemed that there was only one shuttle running (and by shuttle, I mean old, smelly van). Luckily we made our flight, but I'm pretty sure the man who was dropped off after us missed his flight. When we returned to LAX after our trip, we went to baggage claim and called for pick up. It was 11:18pm. We waited for almost an hour before our shuttle picked us up. I called twice on the status of the shuttle but the employee on the phone assured me both times that the shuttle was on its way. When the shuttle finally picked us up, we had to go to another terminal to get other passengers. It seemed that Mega had waited for a full load of people to request pickup before they actually came to get us. While we waited, we saw multiple other parking services come and go at least 4-5 times (The Parking Spot, Joe's, Sam's, et al.). When we finally got to the Mega parking lot, nobody was in the office. The parking attendant appeared a few minutes later from the parking lot. Even though everyone had prepaid and had filled out information of when our flights would get in, NO cars were pulled up waiting for us. There was only one person working -the same woman who was at the desk at drop off. At this point it was about 12:30am. She proceeded to be on her cell phone most of the time dealing with other angry customers who had not yet been picked up (the van had been too full). One family was there with a newborn and toddler, and the employee didn't even try to help them. She told us all that we had to pay an additional $7 to get our cars since it was after midnight. However, we had already prepaid and were only there after midnight because the shuttle was slow. Some of the customers started getting upset because everyone just wanted to go home (and had work the next morning!). The employee started freaking out and saying that people were going to "jump" her and she put our keys away. She then called her manager and proceeded to ignore us for about 15 minutes. She was complaining about all the customers on the phone right in front of us and she became very combative. One of the customers called the police because she wouldn't give us our keys, but the police said they could not help us and the only thing we could do was take Mega to small claims court. Finally at 1:00am I decided to pay the $7 (she only wanted cash which was weird) and I was able to get my car. She showed no intention of pulling our car up for us, as she still had 6 other angry customers (and 2 children!) waiting for their cars. My husband was able to squeeze our car out, even though it was basically parked in, and we were out of the parking lot at 1:05AM. Needless to say, this was a horrible experience and I will NEVER use this service again. If I had known it would be this chaotic, I would have paid the extra money to go with a more legitimate parking lot service.
Wait for shuttle was more than 45 minutes...I called 4 times to Lot and first two times got an answering service. Arrived at Lot Office where I stood in line to check out for more than 45 minutes...they found my car key but was unable to locate our reservation papers, they eventually ended up by giving me the key after I showed them my I.D and credit card again (hopefully will not be charged twice as I paid in advance). we landed at 10 PM and arrived home at 1 AM, after the hassle of getting our car. After a totaling traveling time of more than 15 hrs...for it to take us 3 hrs to get home (R.Cucamonga) from LAX was not a good experience and we will NEVER leave our car at MEGA Airport Parking again.