Chicago Marriott Suites O'Hare - Chicago O'Hare International Airport ORD
| Lot Name | Chicago Marriott Suites O'Hare | Rating | |
| Address | 6155 North River Road | Number of Ratings | 906 |
| City | Rosemont | Distance from Airport | 3.2 miles |
| State | Illinois | Grace Period | n/a |
| Zipcode | 60018 | Latitude / Longitude | 41.988495 / -87.859199 |
| Phone Number | 847-696-4400 | Number Spaces | n/a |
| Features |
|
Directions | click here |
| 1, Was the shuttle service prompt? | |
| 2, Were the attendants courteous? | |
| 3, Was the parking lot in good shape? | |
| 4, Was the parking lot hard to find? |
| Starting From | Starting From | Starting From | ||
|---|---|---|---|---|
| Product Type | Daily Rate | Weekly Rate | Monthly Rate | |
| Self | $8.50 | n/a | n/a | Book Now |
| Lot Taxes and Fees | ||||
| Sales Tax | $1.00 per day | |||
| Sales Tax | $0.75 per day | |||
Chicago Marriott Suites O'Hare Reviews (113 Total)
-
Posted May 8th, 2013
John P.
No shuttle for over an hour from Marriott suites despite 4 calls. Had to take a taxi to the hotel to get my car back, although the hotel did refund my fare. Going to look for other alternatives now for parking.
-
Posted May 7th, 2013
Charles R.
Due to an accident the shuttle was not avaliable so the hotel got us a cab. The cab driver was rude, but the Marriott made it up to us, and were very gracious.
-
Posted April 29th, 2013
David S.
Will leave from a different lot next time
-
Posted April 17th, 2013
Maryann Z.
Shuttle was 20 min late, it was late, rainy and cold in Chicago when I returned
-
Posted April 15th, 2013
Stephen Z.
Usually very prompt, but this time coming home they didn't come for 28 minutes
-
Posted April 15th, 2013
Don B.
We live in WI - best way to travel if we have to use OHare. Have recommended your service before and we will use it again. Thank you.
-
Posted April 7th, 2013
Kathleen B.
Everything worked well except when I returned and went inside to pay for the 1.75 I owed the person at the elite desk was a little miffed that I had not checked in the car before I left on my trip. He said the direction state that I needed to come inside and check in the car or the car might be towed! I have retread the directions and no where does it say that. He kept bringing it up. Everything else was wonderful.
-
Posted April 3rd, 2013
Rex K.
It would be nice to know which door the shuttle will be coming to when leaving the airport.
-
Posted March 30th, 2013
Murielle H.
Great service! Very convenient and close to O'Hare. Slightly longer wait for the shuttle on returning from our trip but still very good service overall. We'll use it again.
-
Posted March 28th, 2013
Cameron S.
Parking lot was very full as piles of snow occupied several parking spaces. I felt lucky to find a place for my car. All employees of the CMSO were professional and friendly. I chose this location specifically because of the excellent location.
-
Posted March 25th, 2013
RICHARD S.
No way was provided to catch the shuttle back to the hotel after our return flight. We ended up taking a taxi.
-
Posted March 24th, 2013
Dale S.
Hotel desk person said we were lucky our car wasn't towed as I hadn't checked in after parking my car. The need for this must be made very clear on your website.
-
Posted March 15th, 2013
Richard D.
Waiting for a shuttle pick up at O'Hare has always been exceptionally long. Usually at least 30 minutes. Seems like many other hotel shuttles run more frequently. At least that is my impression over the three years I have used your service. Last night I arrived at the Terminal 5 and called as instructed. After 45 minutes I called again and made another follow up call after waiting one hour. The bus finally showed up after I waited one hour and twenty minutes. I was told after waiting an hour I should take a cab to the hotel. I found this to be an unacceptable answer to the service offered.
-
Posted March 13th, 2013
Helen S J.
After parking, it is necessary to check in with the hotel's front desk. When picking up your car, it is necessary to check in with the hotel's front desk again. The parking lot is A+ and safe, the front desk and shuttle personnel are A+. Will absolutely make this my first parking choice for ORD.
-
Posted March 8th, 2013
Chris A.
I have no complaints. My car was undamaged and the shuttle was prompt. That's all I require.
-
Posted March 7th, 2013
Holli B.
The parking lot wasn't cleared of snow. Also, we didn't know to check in prior to boarding the shuttle, which caused some problems when we returned. Thankfully my car wasn't towed!!
-
Posted March 5th, 2013
Margaret E.
The only thing confusing was that you have to check in your car at the hotel but that is not clear when you show up. No signage gives you instructions.
-
Posted February 26th, 2013
Russell C.
all great
-
Posted February 24th, 2013
Roberta D.
Excellent service. We were treated with the utmost respect! Will definitely use their parking service again when flying out of O'hare!
-
Posted February 22nd, 2013
Martha S.
The only thing I didn't like was that we circled the airport again after getting picked up. After traveling all day, I just want to get to my car and get home (I also have a 2 hour drive home). However, this is the best parking for O'Hare that I have experienced. I have tried others and always come back to you. Love the shuttle drivers!! The cost is very competitive and I appreciate the good deal. Thank you for making my trip less stressful. No worries!
-
Posted February 22nd, 2013
Peggy T.
I will use again
-
Posted February 20th, 2013
David L.
Shuttle frequency from door 2 is infrequent....would be better to have shared more frequent in the winter...it was cold waiting even inside.
-
Posted February 18th, 2013
Kenneth T.
Staff at the Marriott were very helpful and courteous in addressing our questions when my husband couldn't find the parking ticket.
-
Posted February 7th, 2013
Karen S.
I arrived at 1:30 on Feb 2nd and returned the same day at 3:30. I was dropping off my grandson for an international flight and didn't want to drive directly to the airport. The service provided was excellent.
-
Posted February 6th, 2013
Daniel F.
Very pleasant and hassle-free parking experience at O'Hare... how often can anyone say THAT?!?
-
Posted January 30th, 2013
David V.
Great service
-
Posted January 29th, 2013
Wayne A. S.
Very pleased with your service.
-
Posted January 22nd, 2013
Jennifer F.
The Marriott Suites O'Hare staff were excellent, and they recommended a courteous, quick, and reasonably priced emergency mechanic when my car would not start. Most certainly, I will park my car with them again.
-
Posted January 21st, 2013
Jane D.
The whole experience from booking to final paymet was exemplary. Everyone was courteous. Cost was great! Location great! Parking area was close to building and safe. Will definately use every time we fly out of Ohare.
-
Posted January 17th, 2013
Rebecca S.
Very conveinent, very safe, Thank you for taking the stress out of flying from Chicago!!
-
Posted January 12th, 2013
Eric A.
I have used the Marriott Suites O'Hare location several times with great service each time. This time, weather events in other parts of the country meant that people were not able to get back to O'Hare to pick up their cars, so parking was very tight. However, I was still cheerfully accommodated.
-
Posted January 5th, 2013
Marjorie C.
Great service and great value. I plan to use your service again.
-
Posted January 5th, 2013
Jul.
The service was decent and it was easy to find. I would park here again.
-
Posted January 1st, 2013
Gayle G.
We will use again.
-
Posted December 31st, 2012
AY.
Convenient facility; good price.
-
Posted December 17th, 2012
David L.
Return shuttle location at ORD is not easily found. Once found (across from Hilton) I had to call the parking lot at Marriott Suites to ask which door the pick-up shuttle would come to. Thanks.
-
Posted December 11th, 2012
Jeanne G.
The parking (Marriott Suites) was safe and well lit. The staff at the hotel were knowledgeable and courteous. The driver was very pleasant and I only waited 5 minutes for the ride back to the hotel parking lot. I will definitely park here again.
-
Posted December 2nd, 2012
Stephen Z.
keep the rates low
-
Posted November 28th, 2012
Michael Z.
Poor rating is due to the fact that shuttle service was advertised as running every 20 minutes until 2400 hours. I actually got to the shuttle service @ 2400 to find the shuttle NOT at the door it was supposed to be at, and ran down the street to find the shuttle leaving the curb. I was left in the middle of the street waving my arms at the shuttle and had to call to dispatch another shuttle. I was told by the next driver that the shuttle was full, therefore, the driver did not stop. I feel it would have been courteous to stop and tell me "I'm sorry sir, the shuttle is full. I'll radio ahead and dispatch another shuttle." rather than just driving away.
-
Posted November 25th, 2012
Michael G.
Excellent experience. Everything as it should. Only comment was that I needed to pay an additional $1.75 at the lot for taxes. It would have been easier to pay the whole amount in advance and for you to have paid the lot on my behalf.
-
Posted November 19th, 2012
Sharon L.
Ive always parked here and will continue to, the lot is great, the people are kind, and the service is excellent.
-
Posted November 17th, 2012
Divakaran A.
None
-
Posted October 27th, 2012
Hal E.
Need to be able to pay the full amount when making the reservation, not just a deposit.
-
Posted September 29th, 2012
Vonda B.
First time using Airport Parking. I was surprisingly delighted. The Marriott Suite's staff was most courteous and accommodating! Will definitely use again.
-
Posted September 25th, 2012
Susan C.
We love the service and think it is a good value. The parking lot is great but the shuttle bounces us about. We are always happy to see the end of the ride. The shuttle drivers are a delight.
-
Posted September 23rd, 2012
Irena D.
thank you!
-
Posted September 23rd, 2012
JoAnn D.
airportparking reservations.com is the only way to go!!
-
Posted September 22nd, 2012
Fred U.
I was very pleased with the service, attention to detail, convenience and price. I will use this parking service for all of my future flights out of O'Hare.
-
Posted September 9th, 2012
Thomas A.
Very satisfied. We have used your service before and we will use it again.
-
Posted August 27th, 2012
Ken P.
marriott suites treats you great
-
Posted August 20th, 2012
Rhonda M.
This survey will not allow me to correct the parking dates. The service itself was very convenient and easy to use.
-
Posted August 20th, 2012
Dirk D.
Great parking facility. Will use again.
-
Posted August 16th, 2012
Lillian Huang C.
Shuttle service takes too long. I waited 30 minutes and saw two rounds of shuttles come through from other hotels while I waited.
-
Posted August 15th, 2012
Dawn P.
I have always found using the Marriott Suites O'Hare Parking safe, reliable, reasonably priced, and very convenient.
-
Posted August 6th, 2012
Joyce U.
For short trips, this has been great. Much better and cheaper then taking a taxi. I think this saves on gas by not having someone take us to the airport and then pick us up.
-
Posted August 3rd, 2012
James P.
The parking lot is great overall. Close to the airport, easy to access, and I felt my car was safe and secure. However, because this is at a hotel you need to go in to the front desk for both check in and check out which can be frustrating if there are other guests checking in or checking out. Additionally, I was at the international terminal and the driver must have forgotten to come pick me up because I waited more than 30 minutes. I had to make 2 phone calls and the receptionist blamed the delays on "traffic" at the airport. Anyway, it is a good service but I cannot recommend them for international flights.
-
Posted July 24th, 2012
Joselito M.
unable to get discounts on line, its hard to redeem discounts.
-
Posted July 21st, 2012
Joseph Z.
Please allow the machine to accept the prepaid ticket upon return/exit, as opposed to having to walk inside the Marriott to validate a second time
-
Posted July 17th, 2012
Andre A.
Great service you offer
-
Posted July 16th, 2012
Tamiko S.
This was my first time using the service and found out about it the morning of my flight. I was thoroughly pleased and will use the service again.
-
Posted July 13th, 2012
Larry N.
Prompt and courteous drop off. Waited in excess of 35 minutes for pick up. They did however offer to pay for a cab and adjusted the bill for the inconvenience. Overall positive experience.
-
Posted June 15th, 2012
Dianne D.
I pre-paid online and it would be easier if I didn't need to visit the hotel lobby desk as well.
-
Posted June 13th, 2012
Meirion T.
Will use again and will recommend,
-
Posted June 4th, 2012
Victoria S.
Excellent and friendly service
-
Posted June 1st, 2012
Shirley M.
Marriott suites 6155 river road was great. When we arrived the lot was full so the front desk guy immediately got an employee to move so I would have a space and had the shuttle wait till I was parked. Very helpful staff. I highly recommend the Marriott Suites!!
-
Posted May 29th, 2012
Bogdan P.
We have used this service yearly and will continue to use it. We feel our vehicle is safe.
-
Posted May 21st, 2012
Kwangjae L.
Very happy with the service. Will definitely use it next time!
-
Posted May 14th, 2012
George K.
I would use the Marriotte Ohair except its so dark at the machine you can not see what you are doing when leaving at night.
-
Posted May 7th, 2012
Y Z.
The whole process to get the parking ticket validated took less than 1 minute. Shuttle goes every 20 minutes. All in all I highly recommend.
-
Posted May 7th, 2012
Karen B.
The first driver was great. He was courteous and helpful. He was polite and friendly. He helped me with my bags and was a pleasure at 3:00am when I arrived at the Marriot. He rec'd a $5.00 tip. Salvador on my return trip, stood by the back of the bus and expected me to bring the bag off the curb right to him, I wheeled it to the curb and he just looked at me and waited - remind you it was 2:30 in the morning and I had waited along with others for OVER 30 minutes for him in the rain after each of us had called to request the shuttle at different times. I personally clocked my wait at 35 minutes but others were there before me. He then asked which location and I said I wasn't sure and was pulling out my papers to check the address and he yelled at me that I had to tell him or he couldn't take me. He could see I was looking for the paperwork and I snapped back at him. He also drove way to fast for the wet conditions. And the excuse we were given for taking so long , there was alot of airport traffic (at 200 amm I don't think so) I did not tip him at all. My tip for Salvador get a new job !
-
Posted April 29th, 2012
Barbara Behrns.
Easy, convenient, nice people. Pick up at the airport terminal seems to be much slower than other buses. It takes at least 30 minutes for pickup.
-
Posted April 24th, 2012
Mike P.
Everything was great - people very courteous & helpful. Convenient parking & shuttle service. BUT... it seems to take a LONG time to wait for the shuttle to pick us up at O'hare. We see many (almost all other hotels) come & go before the Marriott bus comes around.
-
Posted April 18th, 2012
Cara.
great service every time!
-
Posted April 18th, 2012
Cara.
great lot selection and exceptional services
-
Posted April 15th, 2012
Bret R.
Everything was great except for the pick up. I was told to call for the driver upon my return since the drivers do not regularly service the international terminal. Upon my return, I called just when I was picking up my luggage and I was informed that the driver would pick me up at 5E and asked my name, which I provided to the operator and told her there were four in my group. I got my luggage and went to 5E. As soon as I arrived, I saw the van and the driver drove away. I called the operator who apologized, but I had to wait over 20 minutes for another bus. I don't understand why the operator would ask for my name and then either not pass it on to the driver or the driver did not check to make sure I (and my other three travelers) was on the bus. Next time, I will try another parking service.
-
Posted April 11th, 2012
Tom D.
n/a
-
Posted December 22nd, 2011
Allissa.
We called upon arriving as we did not know where to go, front desk helpful. When arrived front desk mgr, Steve, prompt and courteous. Check in in mi utes, waited for shuttle and delivered to Intl Terminal 5 first. Start to finish 29 minutes. Clock work!!! Thank you!!
-
Posted November 30th, 2011
Erica B.
had to call to ask which door shuttle would be at.
-
Posted November 19th, 2011
David B.
The desk was very helpful when we lost our ticket to get out. Because we booked on line and we were in the computer system, we were given a new ticket quickly and easily.
-
Posted November 17th, 2011
Tara.
Safe and secure!
-
Posted October 1st, 2011
Michael L. B.
The first time, 2005, I used this parking service Isaid I would go back and have 3 times to the Rosemont, IL Marriot. I have recomended to several friends and will continue to do so.
-
Posted September 16th, 2011
Bryan B.
The Marriot Suites has 2 buses that are supposed to run every 20 minutes. This is not the case. They apparently have 2 buses but the wait is closer to 30 minutes and then the bus driver pumps you for a tip. He literally hung on to my bag trying to get me to hand him a tip. Will not park here again.
-
Posted September 8th, 2011
Michele D.
It was great service although our car was moved without telling us due to the parking lot being re-painted. When we returned to find our car not left where we had parked it the attendants helped us find the car but took 30 minutes and made us think our car was stolen. They took a percentage off our bill which was nice but they still should have alerted us before we picked up the car!
-
Posted September 6th, 2011
Susan P.
Inside Marriott was pretty busy ,long wait time to pay for parking and get ticket only had one person at the desk
-
Posted August 19th, 2011
Joey B.
Parking lot was being repaved while we were gone. At first we were told it was "no problem". Then they tracked us down and asked us to leave our keys. It worked out ok.
-
Posted August 2nd, 2011
Jeffery S.
none
-
Posted August 2nd, 2011
James T.
We waited 55 minutes to get picked up at the airport and brought back to our car at the Marriot!
-
Posted July 16th, 2011
Terri W.
Good service. On time. We will use again.
-
Posted July 15th, 2011
Michael B.
I will not use the Marriot parking again. Their shuttle service is TERRIBLE. It is so slow it is worth paying more to one of the other lots to not just come back from an international flight and wait anothre 45 minutes to START to go to your car! Never again.
-
Posted July 12th, 2011
Elten P.
Fantastic service.....thanks as getting home is the most difficult after a long international flight and you made our experience seamless.
-
Posted July 11th, 2011
Karen K.
I have parked at the Marriot Suites O'hare many times and their service is always great. The location is convienent and easy to find. I know I can count on their consistant service.
-
Posted June 30th, 2011
James C.
Very satisfied with service. Will definately consider using this location again!
-
Posted June 24th, 2011
James A.
great experience...we will use them again!
-
Posted June 17th, 2011
Lori H.
Our return flight was 5 1/2 hours late (mechanical problems with the plane) and we weren't charged an additional fee. Great customer service. Would use again.
-
Posted June 12th, 2011
William G.
Being able to pay for this in advance is very important so that it would avoid delays at the end of an exhausting trip.
-
Posted April 13th, 2011
Brian F.
There were no parking spaces!!! Had to park between two handicap vehicles after driving around for 15 minutes.
-
Posted April 4th, 2011
Dan G.
Good Value!
-
Posted March 29th, 2011
James M.
Excellent service to accommodate my travel plans. Nothing but praise for your services.
-
Posted March 28th, 2011
Bradley F.
Upon our arrival back at the airport we called the hotel and we were told that the shuttle would arrive in 10-15 minutes. When it did arrive 30 minutes later, the shuttle was full and we were told that another one would be there in 6 minutes. However we had to wait ANOTHER 30 minutes. Awfull
-
Posted March 25th, 2011
James R.
We have used this parking lot in the past. It is convenient and affordable.
-
Posted January 18th, 2011
Craig M.
I would have given the shuttle service excellent, but the horrible weather really prevented timely shuttles. So for the weather it was excellent, but in an absolute sense it could have been better so it god the good rating. I would use this service and lot again in the future.
-
Posted January 1st, 2011
Joyce O.
I got caught coming back to O'Hare international earlier than expected due to flight diversion during the blizzard of 2010. I left O'Hare, was diverted and returned to O'Hare many hours later the same day. The staff made an adjustment in my fees as I parked for one day instead of the 5 I reserved. The staff at the Marriott couldn't have been nicer. I would park here again.
-
Posted June 29th, 2010
Patricia L.
Everything was great - we especially like parking at Marriot Suites; it's easy to get to our car and the easiest parking we've found. I like that we can just grab a parking ticket on the way in, hop on the bus, and settle up everything after our r
-
Posted April 2nd, 2010
Gregory L. T.
I called the hotel to get information on the pick up location, I was told to "go to door 2 at the Shuttle Center". All the doors in the baggage claim area were labelled 1a thru 1f. I called the hotel back and was told that all he knew to tell me wa
-
Posted March 16th, 2010
Donna M.
The directions are easy and I am able to avoid excessive traffic. It is a great alternative to limo service or depending on someone for a ride. Thank you
-
Posted January 13th, 2010
Jerry P.
The Marriot Suites was fantastic. Very easy and prompt leaving the parking lot and pick up at the airport for the return trip. I would definately refer this and use again. Thanks for a postitive experiece.
-
Posted January 7th, 2010
Karen B.
Our experience was awesome and we WILL BE BACK!
-
Posted December 29th, 2009
Barbara B.
Wishing the shuttle would run quicker than every 25-30 minutes
-
Posted December 1st, 2009
Edgar T.
This is around the 5th or 6th time that I have used your service and all but one has been outstanding. The one was at the Ohare Crown Plaza, which was out behind the hotel next to a construction site and was accessible to anyone.
-
Posted November 30th, 2009
Joan B.
Our driver was excellent. We had him both ways. The time was also excellent. Thank you for your service.
-
Posted November 26th, 2009
Betty J.
all services were excellent
-
Posted November 8th, 2009
NANCY N.
Convenient, fast, very easy, and great pricing! We've used thsi service many times, and we're always pleased with the service! Thanks!!
-
Posted November 3rd, 2009
RICHARD G.
Marriott Suites is a great lot. The only down side is having to screw around with the O'Hare Bus Shuttle Center.
Arrival Info:
1.We recommend you arrive at the Airport 2 hours in advance of your departure. Please allow an additional 30 minutes to park your vehicle and for the short shuttle bus ride to your departure terminal. 2.When arriving at the Marriott Suites Hotel, please take a parking ticket, drop your luggage off under the shelter of our front door canopy and then proceed to any convenient parking space. We offer a Self-Park parking experience commonly know as Park & Lock. You keep your car keys. 3. Shuttle Bus service operates 24 hours per day. 4. Shuttle Bus Times subject to change during the holidays. Please call lot to verify times. Please call the front desk at 847-696-4400 to arrange for pickup during on call hours.
Airport Transportation:
Shuttle service is every 20 minutes from 5:05am until 11:00pm. On Call every 30 minutes from 11:00pm until 5:05am.
Operation Hours:
Open 24 hours. Shuttle Bus Times subject to change during the holidays. Please call lot to verify times.
Additional Information:
Marriott Suites are a popular and professional parking operator open 24 hours a day. They serve O'Hare with the areas largest parking shuttle bus fleet. You can park, board our shuttle and ride directly to O'Hare Airport Curbside. Marriott Shuttles operates 24 hours a day and copies of USA Today are available during the morning hours. They also offer free baggage assistance and accept all major Credit Cards. Car care is available, please inquire upon check-in. The shuttle bus times are subject to change during the holidays. Marriott Suites ask that you call the lot to verify times. Marriott Suites advise that you arrive to park 30 minutes prior to the time you need to be at O'Hare, collect a parking ticket, drop your luggage off then find a parking space. They offer a Self-Park parking experience commonly know as Park & Lock. You keep your car keys. When you arrive back to OHare Airport, proceed to the Bus/Shuttle Center area for shuttle pick-up. The Bus/Shuttle Center is centrally located between Terminals 1, 2 and 3. Follow the overhead signs in Baggage Claim areas (Lower Level) of each Domestic Terminal to the nearest underground Pedestrian Walkway. Take Elevator Centers 3 or 4 and press the Bus/Shuttle button.
