Marriott Suites - O'Hare - Chicago O'Hare Airport ORD

Parking Lot Info
Lot Name Marriott Suites - O'Hare Ratings
4.4
Address 6155 North River Road Reviews 58
City Rosemont Distance from Airport 4.8 miles
State Illinois Grace Period n/a
Zipcode 60018 Latitude / Longitude 41.990911 / -87.859855
Phone Number 847-696-4400 Number Spaces n/a
Features Directions click here
Survey Questions
1, Was the shuttle service prompt?
2, Were the attendants courteous?
3, Was the parking lot in good shape?
4, Was the parking lot hard to find?

Product Type Daily Rate Weekly Rate Monthly Rate  
Self $8.25 n/a n/a Book Now
Lot Taxes and Fees
Sales Tax $1.00 per day
Sales Tax $0.75 per day
submit reviewMarriott Suites - O'Hare Reviews (46 Total)
  • 5.0

    George K.

    Posted May 14th, 2012

    I would use the Marriotte Ohair except its so dark at the machine you can not see what you are doing when leaving at night.

  • 5.0

    Y Z.

    Posted May 7th, 2012

    The whole process to get the parking ticket validated took less than 1 minute. Shuttle goes every 20 minutes. All in all I highly recommend.

  • 2.0

    Karen B.

    Posted May 7th, 2012

    The first driver was great. He was courteous and helpful. He was polite and friendly. He helped me with my bags and was a pleasure at 3:00am when I arrived at the Marriot. He rec'd a $5.00 tip. Salvador on my return trip, stood by the back of the bus and expected me to bring the bag off the curb right to him, I wheeled it to the curb and he just looked at me and waited - remind you it was 2:30 in the morning and I had waited along with others for OVER 30 minutes for him in the rain after each of us had called to request the shuttle at different times. I personally clocked my wait at 35 minutes but others were there before me. He then asked which location and I said I wasn't sure and was pulling out my papers to check the address and he yelled at me that I had to tell him or he couldn't take me. He could see I was looking for the paperwork and I snapped back at him. He also drove way to fast for the wet conditions. And the excuse we were given for taking so long , there was alot of airport traffic (at 200 amm I don't think so) I did not tip him at all. My tip for Salvador get a new job !

  • 4.0

    Barbara Behrns.

    Posted April 29th, 2012

    Easy, convenient, nice people. Pick up at the airport terminal seems to be much slower than other buses. It takes at least 30 minutes for pickup.

  • 4.0

    Mike P.

    Posted April 24th, 2012

    Everything was great - people very courteous & helpful. Convenient parking & shuttle service. BUT... it seems to take a LONG time to wait for the shuttle to pick us up at O'hare. We see many (almost all other hotels) come & go before the Marriott bus comes around.

  • 5.0

    Cara.

    Posted April 18th, 2012

    great service every time!

  • 5.0

    Cara.

    Posted April 18th, 2012

    great lot selection and exceptional services

  • 3.0

    Bret R.

    Posted April 15th, 2012

    Everything was great except for the pick up. I was told to call for the driver upon my return since the drivers do not regularly service the international terminal. Upon my return, I called just when I was picking up my luggage and I was informed that the driver would pick me up at 5E and asked my name, which I provided to the operator and told her there were four in my group. I got my luggage and went to 5E. As soon as I arrived, I saw the van and the driver drove away. I called the operator who apologized, but I had to wait over 20 minutes for another bus. I don't understand why the operator would ask for my name and then either not pass it on to the driver or the driver did not check to make sure I (and my other three travelers) was on the bus. Next time, I will try another parking service.

  • 5.0

    Tom D.

    Posted April 11th, 2012

    n/a

  • 5.0

    Allissa.

    Posted December 22nd, 2011

    We called upon arriving as we did not know where to go, front desk helpful. When arrived front desk mgr, Steve, prompt and courteous. Check in in mi utes, waited for shuttle and delivered to Intl Terminal 5 first. Start to finish 29 minutes. Clock work!!! Thank you!!

  • 5.0

    Erica B.

    Posted November 30th, 2011

    had to call to ask which door shuttle would be at.

  • 5.0

    David B.

    Posted November 19th, 2011

    The desk was very helpful when we lost our ticket to get out. Because we booked on line and we were in the computer system, we were given a new ticket quickly and easily.

  • 5.0

    Tara.

    Posted November 17th, 2011

    Safe and secure!

  • 5.0

    Michael L. B.

    Posted October 1st, 2011

    The first time, 2005, I used this parking service Isaid I would go back and have 3 times to the Rosemont, IL Marriot. I have recomended to several friends and will continue to do so.

  • 2.0

    Bryan B.

    Posted September 16th, 2011

    The Marriot Suites has 2 buses that are supposed to run every 20 minutes. This is not the case. They apparently have 2 buses but the wait is closer to 30 minutes and then the bus driver pumps you for a tip. He literally hung on to my bag trying to get me to hand him a tip. Will not park here again.

  • 3.0

    Michele D.

    Posted September 8th, 2011

    It was great service although our car was moved without telling us due to the parking lot being re-painted. When we returned to find our car not left where we had parked it the attendants helped us find the car but took 30 minutes and made us think our car was stolen. They took a percentage off our bill which was nice but they still should have alerted us before we picked up the car!

  • 4.0

    Susan P.

    Posted September 6th, 2011

    Inside Marriott was pretty busy ,long wait time to pay for parking and get ticket only had one person at the desk

  • 4.0

    Joey B.

    Posted August 19th, 2011

    Parking lot was being repaved while we were gone. At first we were told it was "no problem". Then they tracked us down and asked us to leave our keys. It worked out ok.

  • 3.0

    Jeffery S.

    Posted August 2nd, 2011

    none

  • 2.0

    James T.

    Posted August 2nd, 2011

    We waited 55 minutes to get picked up at the airport and brought back to our car at the Marriot!

  • 4.6

    Terri W.

    Posted July 16th, 2011

    Good service. On time. We will use again.

  • 3.1

    Michael B.

    Posted July 15th, 2011

    I will not use the Marriot parking again. Their shuttle service is TERRIBLE. It is so slow it is worth paying more to one of the other lots to not just come back from an international flight and wait anothre 45 minutes to START to go to your car! Never again.

  • 5.0

    Elten P.

    Posted July 12th, 2011

    Fantastic service.....thanks as getting home is the most difficult after a long international flight and you made our experience seamless.

  • 5.0

    Karen K.

    Posted July 11th, 2011

    I have parked at the Marriot Suites O'hare many times and their service is always great. The location is convienent and easy to find. I know I can count on their consistant service.

  • 4.5

    James C.

    Posted June 30th, 2011

    Very satisfied with service. Will definately consider using this location again!

  • 4.8

    James A.

    Posted June 24th, 2011

    great experience...we will use them again!

  • 5.0

    Lori H.

    Posted June 17th, 2011

    Our return flight was 5 1/2 hours late (mechanical problems with the plane) and we weren't charged an additional fee. Great customer service. Would use again.

  • 5.0

    William G.

    Posted June 12th, 2011

    Being able to pay for this in advance is very important so that it would avoid delays at the end of an exhausting trip.

  • 3.8

    Brian F.

    Posted April 13th, 2011

    There were no parking spaces!!! Had to park between two handicap vehicles after driving around for 15 minutes.

  • 4.0

    Dan G.

    Posted April 4th, 2011

    Good Value!

  • 5.0

    James M.

    Posted March 29th, 2011

    Excellent service to accommodate my travel plans. Nothing but praise for your services.

  • 4.1

    Bradley F.

    Posted March 28th, 2011

    Upon our arrival back at the airport we called the hotel and we were told that the shuttle would arrive in 10-15 minutes. When it did arrive 30 minutes later, the shuttle was full and we were told that another one would be there in 6 minutes. However we had to wait ANOTHER 30 minutes. Awfull

  • 5.0

    James R.

    Posted March 25th, 2011

    We have used this parking lot in the past. It is convenient and affordable.

  • 4.7

    Craig M.

    Posted January 18th, 2011

    I would have given the shuttle service excellent, but the horrible weather really prevented timely shuttles. So for the weather it was excellent, but in an absolute sense it could have been better so it god the good rating. I would use this service and lot again in the future.

  • 4.8

    Joyce O.

    Posted January 1st, 2011

    I got caught coming back to O'Hare international earlier than expected due to flight diversion during the blizzard of 2010. I left O'Hare, was diverted and returned to O'Hare many hours later the same day. The staff made an adjustment in my fees as I parked for one day instead of the 5 I reserved. The staff at the Marriott couldn't have been nicer. I would park here again.

  • 4.7

    Patricia L.

    Posted June 29th, 2010

    Everything was great - we especially like parking at Marriot Suites; it's easy to get to our car and the easiest parking we've found. I like that we can just grab a parking ticket on the way in, hop on the bus, and settle up everything after our r

  • 4.1

    Gregory L. T.

    Posted April 2nd, 2010

    I called the hotel to get information on the pick up location, I was told to "go to door 2 at the Shuttle Center". All the doors in the baggage claim area were labelled 1a thru 1f. I called the hotel back and was told that all he knew to tell me wa

  • 5.0

    Donna M.

    Posted March 16th, 2010

    The directions are easy and I am able to avoid excessive traffic. It is a great alternative to limo service or depending on someone for a ride. Thank you

  • 5.0

    Jerry P.

    Posted January 13th, 2010

    The Marriot Suites was fantastic. Very easy and prompt leaving the parking lot and pick up at the airport for the return trip. I would definately refer this and use again. Thanks for a postitive experiece.

  • 5.0

    Karen B.

    Posted January 7th, 2010

    Our experience was awesome and we WILL BE BACK!

  • 4.5

    Barbara B.

    Posted December 29th, 2009

    Wishing the shuttle would run quicker than every 25-30 minutes

  • 5.0

    Edgar T.

    Posted December 1st, 2009

    This is around the 5th or 6th time that I have used your service and all but one has been outstanding. The one was at the Ohare Crown Plaza, which was out behind the hotel next to a construction site and was accessible to anyone.

  • 4.6

    Joan B.

    Posted November 30th, 2009

    Our driver was excellent. We had him both ways. The time was also excellent. Thank you for your service.

  • 5.0

    Betty J.

    Posted November 26th, 2009

    all services were excellent

  • 5.0

    NANCY N.

    Posted November 8th, 2009

    Convenient, fast, very easy, and great pricing! We've used thsi service many times, and we're always pleased with the service! Thanks!!

  • 4.3

    RICHARD G.

    Posted November 3rd, 2009

    Marriott Suites is a great lot. The only down side is having to screw around with the O'Hare Bus Shuttle Center.

Review Guidelines


Arrival Info:

1.We recommend you arrive at the Airport 2 hours in advance of your departure. Please allow an additional 30 minutes to park your vehicle and for the short shuttle bus ride to your departure terminal. 2.When arriving at the Marriott Suites Hotel, please take a parking ticket, drop your luggage off under the shelter of our front door canopy and then proceed to any convenient parking space. We offer a Self-Park parking experience commonly know as Park & Lock. You keep your car keys. 3. Shuttle Bus service operates 24 hours per day. 4. Shuttle Bus Times subject to change during the holidays. Please call lot to verify times. Please call the front desk at 847-696-4400 to arrange for pickup during on call hours.

Airport Transportation:

Shuttle Bus is every 20 minutes between 5:05 am and 8:45 pm. Shuttle service is on call between 9:05 pm and 4:35 am.

Operation Hours:

Open 24 hours. Shuttle Bus Times subject to change during the holidays. Please call lot to verify times.

Additional Information:

Marriott Suites are a popular and professional parking operator open 24 hours a day. They serve O'Hare with the areas largest parking shuttle bus fleet. You can park, board our shuttle and ride directly to O'Hare Airport Curbside. Marriott Shuttles operates 24 hours a day and copies of USA Today are available during the morning hours. They also offer free baggage assistance and accept all major Credit Cards. Car care is available, please inquire upon check-in. The shuttle bus times are subject to change during the holidays. Marriott Suites ask that you call the lot to verify times. Marriott Suites advise that you arrive to park 30 minutes prior to the time you need to be at O'Hare, collect a parking ticket, drop your luggage off then find a parking space. They offer a Self-Park parking experience commonly know as Park & Lock. You keep your car keys. When you arrive back to OHare Airport, proceed to the Bus/Shuttle Center area for shuttle pick-up. The Bus/Shuttle Center is centrally located between Terminals 1, 2 and 3. Follow the overhead signs in Baggage Claim areas (Lower Level) of each Domestic Terminal to the nearest underground Pedestrian Walkway. Take Elevator Centers 3 or 4 and press the Bus/Shuttle button.

 

Your Nearest Airports: