*Sales Tax - $1.45 per day
Upon arrival to the garage, please take a ticket from the machine. Drive straight up the ramp and park on the 5th floor or higher. After you park, register your vehicle by taking the elevator to the Front Desk located on the 1st floor of the Hotel. Please note your PARKING SPACE NUMBER (located on the ground at the end of your space) along with your LICENSE PLATE NUMBER. There you will receive a DISCOUNT COUPON. The COUPON must be used to receive the discounted price for, final pay at lot upon your return. If the coupon is not used the discount will not be applied. NO REFUNDS WILL BE PROCESSED IF THE COUPON IS NOT USED. Payment instruction and return shuttle information form will be given at this time. Proceed through the lobby of the hotel and board the shuttle at the main entrance of the hotel.
The InterContinental Chicago OHare provides a luxury shuttle service 24 hours per day at no additional cost. The state of the art shuttles depart the hotel every 20-30 minutes, depending on time and day of week.
The Front Desk is staffed 24 hours per day for your convenience.
The InterContinental Chicago OHare - provide a luxury service at a low rate. The InterContinental Hotel, Garage and Shuttles are brand new. You will be able to enjoy a luxury trip to ORD airport at a great rate. Services also include use of the state of the art flight center inside the hotel so you can be updated on travel news. The interContinental provide garage parking, staffed 24 hours, meaning your car will be fully protected from the elements and secure. Upon your return, The InterContinental Shuttles pick up domestic travelers at Door 1 of the Shuttle Bus Center and International travelers are encouraged to phone the hotel on arrival to OHare.
Loved the ease of the facility. The staff was very helpful. Kutos to the drivers both to and from the airport.
For some reason my exiting ticket was not able to be read at the gate. The personnel at the hotel Intercontinental took care of me and was outstanding in their service. Thanks
location for return to parking garage is not convenient and no clear sign where to meet driver.
Good service, good price
Upon my return, I had problems with both the shuttle and the ticket machine to exit. I flew in on a red eye flight and made my way to the shuttle pick up by 5:40 am. There were several other shuttles that stopped, in no particular order at the curbside. When my shuttle arrived, I didn't see it and the driver didn't see me. The real problem was he never pulled to the curbside. After another 45 minutes of waiting, I called the hotel as they're supposed to run on a 25-30 minute circuit. It was another 10 minutes before one arrived, just for me. I was told to insert both tickets when I exited, but the second appeared entirely useless and screwed up the process, to the point where the manager had to come out and help.
Very convenient and safe parking lot. Extremely courteous and efficient staff at the hotel who took care of the parking processing.
Shuttle was 45 min delayed on my way to the airport and was delayed for an hour on the ride back. Hotel attempted to say that I had missed the shuttle, when in fact no shuttle had driven by. I was very frustrated with my experience.
Shuttle never came to pick us up after we waited 30 min at 1:30 am. We called the intercontinential hotel and they told us they couldnt find their driver and that he should be there by 2am. Finally at 230 we were told to take a cab to the hotel. The cab, since it was so late, and there was a line didnt get home till 330 am. I have used this service for a long time. First time it really was POOR. All due to the shuttle. That nobody could find. At 2 am in the morning.
The entire staff was very courteous and helpful for our group of 10. The shuttle was extremely comfortable and we only had to wait one minute after calling for the van from the international terminal.
It is nice facility. You may post a phone number some where in the structure just in case a customer may have question. I will use the parking again. thanks
SERVICE ON RETURN WAS VERY SLOW. I BELIEVE IT WAS CAUSED BY MAJOR WORK ON EXPRESSWAY OUT OF AIRPORT. ONCE HE COULD THE DRIVER FOUND A QUICKER ROUTE TO HOTEL. GOOD JOB.
Normally, I have had great service from the Intercontinental Hotel shuttle bus. However, it was delayed for 45 minutes in picking us up from the airport on my last trip while numerous customers were repeatedly calling the hotel and being told it was "only a few minutes away".
There should have a sign to get in Parking lot in front of the building.I went to the side street they siad not the right one. No body siad in front of the Hotel.
I would preferred to have an option to be able to charged on the same credit card it was booked under at check out.
Have parked there many times and will definitively continue doing that.
It was very confusing and difficult to find the shuttle bus area at O'Hare. Many people were also confused around us and we had to ask several people to find the way to the area. There needs to be clearer directions OUTSIDE the airport to guide people to the area.
It would make sense for the directions to include that you can pay at the actual gate (instead of just mentioning the lobby).
Parking kiosk not working and had to use exit station that did not have ink for receipts.
easy easy. it worked well for us
Excellent value for my money. Shuttles are every 20 minutes and fast. If you are taking 294 or going east, the hotel is in the right direction.