*Sales Tax - $1.45 per day
Upon arrival to the garage, please take a ticket from the machine. Drive straight up the ramp and park on the 5th floor or higher. After you park, register your vehicle by taking the elevator to the Front Desk located on the 1st floor of the Hotel. Please note your PARKING SPACE NUMBER (located on the ground at the end of your space) along with your LICENSE PLATE NUMBER. There you will receive a DISCOUNT COUPON. The COUPON must be used to receive the discounted price for, final pay at lot upon your return. If the coupon is not used the discount will not be applied. NO REFUNDS WILL BE PROCESSED IF THE COUPON IS NOT USED. Payment instruction and return shuttle information form will be given at this time. Proceed through the lobby of the hotel and board the shuttle at the main entrance of the hotel.
Loews Chicago OHare (formerly InterContinental Chicago OHare) provides a luxury shuttle service 24 hours per day at no additional cost. The state of the art shuttles depart the hotel every 20-30 minutes, depending on time and day of week.
The Front Desk is staffed 24 hours per day for your convenience.
Loews Chicago OHare (formerly InterContinental Chicago OHare) provides a luxury service at a low rate. The Loews Chicago OHare garage and shuttles are brand new. Services also include use of the state-of-the-art flight center inside the hotel so you can be updated on travel news. Loews Chicago OHare provides garage parking and is staffed 24 hours, meaning your car will be fully protected from the elements and secure. Upon your return, shuttles pick up domestic travelers at Door 1 of the Shuttle Bus Center; International travelers are encouraged to phone the hotel on arrival to OHare.
We arrived at the garage 7 MINUTES beyond the allotted time because the shuttle encountered rush hour traffic. We charged for an entire additional day..... not happy! This is excessive! You need to fix this.
Wonderful. Will use over and over again.
Coming from airport back to hotel parking was a bad experience. Very long walk to get to shuttle center pickup area (20 minutes) Waited another 35+ minutes for shuttle to arrive. Driver was on his cell phone the first 10 minutes while he was driving.
Have used this service at the Intercontinental many times and love it. Covered parking. Very frequent comfortable luxury shuttles to the L and airport every 15 minutes. Easy process and very courteous staff. Also, you walk right by the very nice hotel restrooms when you come off the elevator on the short walk to the shuttle. Entire walk is inside the hotel. Perfect!
the staff at the Hotel InterContentinal were fantastic, very helpful! The airport shuttle bus was prompt and the driver was amazing!
Please bring back a combined park/sleep/fly option here at the Intercontinental. I did not always use it but nice to have the option!
Simple, easy to use and saves tons of money. Normally would have been $96 to park there, only cost $40. Easy, safe & reliable cannot ask for much more!
If I am paying to park my car in the garage, I should not have to take a cab to make my plane on time because during peak times the shuttle only runs every 30 minutes which is quite ridiculous.
Shuttle on return was not prompt - we had a long arduous two days of international travel and then had to call the shuttle 3 times before it came - the Intercontinental. Disappointed in them, the shuttle going to the airport was good.
Worked very smoothly - will use next time!
I love being able to park for less than the airport... but getting to the shuttle bus center is long and sometimes difficult. Wish they could pick up at the airport where cabs etc.... go.
Loved the ease of the facility. The staff was very helpful. Kutos to the drivers both to and from the airport.
For some reason my exiting ticket was not able to be read at the gate. The personnel at the hotel Intercontinental took care of me and was outstanding in their service. Thanks
location for return to parking garage is not convenient and no clear sign where to meet driver.
Good service, good price
Upon my return, I had problems with both the shuttle and the ticket machine to exit. I flew in on a red eye flight and made my way to the shuttle pick up by 5:40 am. There were several other shuttles that stopped, in no particular order at the curbside. When my shuttle arrived, I didn't see it and the driver didn't see me. The real problem was he never pulled to the curbside. After another 45 minutes of waiting, I called the hotel as they're supposed to run on a 25-30 minute circuit. It was another 10 minutes before one arrived, just for me. I was told to insert both tickets when I exited, but the second appeared entirely useless and screwed up the process, to the point where the manager had to come out and help.
Very convenient and safe parking lot. Extremely courteous and efficient staff at the hotel who took care of the parking processing.
Shuttle was 45 min delayed on my way to the airport and was delayed for an hour on the ride back. Hotel attempted to say that I had missed the shuttle, when in fact no shuttle had driven by. I was very frustrated with my experience.
Shuttle never came to pick us up after we waited 30 min at 1:30 am. We called the intercontinential hotel and they told us they couldnt find their driver and that he should be there by 2am. Finally at 230 we were told to take a cab to the hotel. The cab, since it was so late, and there was a line didnt get home till 330 am. I have used this service for a long time. First time it really was POOR. All due to the shuttle. That nobody could find. At 2 am in the morning.
The entire staff was very courteous and helpful for our group of 10. The shuttle was extremely comfortable and we only had to wait one minute after calling for the van from the international terminal.