*Sales Tax - $1.45 per day
Upon arrival to the garage, please take a ticket from the machine. Drive straight up the ramp and park on the 5th floor or higher. After you park, register your vehicle by taking the elevator to the Front Desk located on the 1st floor of the Hotel. Please note your PARKING SPACE NUMBER (located on the ground at the end of your space) along with your LICENSE PLATE NUMBER. There you will receive a DISCOUNT COUPON. The COUPON must be used to receive the discounted price for, final pay at lot upon your return. If the coupon is not used the discount will not be applied. NO REFUNDS WILL BE PROCESSED IF THE COUPON IS NOT USED. Payment instruction and return shuttle information form will be given at this time. Proceed through the lobby of the hotel and board the shuttle at the main entrance of the hotel.
Loews Chicago OHare (formerly InterContinental Chicago OHare) provides a luxury shuttle service 24 hours per day at no additional cost. The state of the art shuttles depart the hotel every 20-30 minutes, depending on time and day of week.
The Front Desk is staffed 24 hours per day for your convenience.
Loews Chicago OHare (formerly InterContinental Chicago OHare) provides a luxury service at a low rate. The Loews Chicago OHare garage and shuttles are brand new. Services also include use of the state-of-the-art flight center inside the hotel so you can be updated on travel news. Loews Chicago OHare provides garage parking and is staffed 24 hours, meaning your car will be fully protected from the elements and secure. Upon your return, shuttles pick up domestic travelers at Door 1 of the Shuttle Bus Center; International travelers are encouraged to phone the hotel on arrival to OHare.
The scanner for the garage ticket and discount coupon worked poorly. I had to re-scan many times, and spent at least 10 minutes at that machine to get the payment transaction done.
We waited in the wrong spot for quite some time in the cold to be picked up. Need better information as to where to pick up the hotel shuttle (ie, directly across from the O'Hare Hilton entrance). Also need better instructions on how to pay when leaving.
Makes flying in and out of O'Hare much easier :)
the electronic ticketing and toll collection at the parking facility is very unreliable. I had to actually have an attendant let me out of the parking facility and go back inside to the hotel front desk to pay my parking. Very inconvenient.
There appeared to be some issue according to the driver because the United flight from San Franscisco landed at the International Terminal (not sure why). We were told this is why we had to wait in the freezing cold wind for more then 15 minutes even after my husband called for the Shuttle. Then the driver told us that it was our fault we had wiated that long because the prior driver had been there when we arrived. However, I am certain he was not. However, this is still our preferred place to park. Secure, nice shuttles, normally ontime and the people are usually very nice.
Not being computer/machine literate, we did have trouble getting out of the garage. Finally backed out of the lane we were in and moved to the other lane, which seemed to work, although we could not get a printed receipt.
Most important factor for us is the shuttle time and having a quick and convenient entry and exit. This lot fails on this now, so we will not use again, though everything else about it is good.
Shuttle drivers in both directions were horrendous. Irritated with kids, not happy with tips provided and generally awful to be around. The first driver lectured me on arriving early and the second was upset he had to load a car seat into the shuttle and was insulted at a $5 tip. Thought tips were for service?
The garage check-out machine was broken so the cars were backed up. But the staff arrived quickly to get people out. I'd definitely park there again.
I am one satisfied customer
Everything went well! You just need to know the hotel shuttle buses pick up at door 2 across from the Hilton.
Nothing more to add
Had to wait 45 mins at the airport for the shuttle. Ridiculous!
Scanners were hard to align with. Needed two credit cards to pay for my two parking spots. One for my son and one for me.
I was extremely disappointed in the new kiosk. It did not work when I attempted to pay, and did not work when I attempted to leave the parking area. I wasted a good 45 minutes just trying to get out. I have used this parking for the past several years and have never had a problem.
It's the second time I use this website and the same parking, I am very happy with both of them.
I parked the car in a parking garage so it was out of the weather. Excellent parking. Thank you
Everything was fine. I'm sure that we will recoment and use your parking lot in the future. Thank you !
We have parked here for years and have never had any complaints. Our only complaint this time was paying on way out. The directions on kiosk about discount coupons was kinda confusing.
The pick up at terminal 5 was poorly organized. I had to call twice and the time it took was 45 min. I will avoid this hotel in the future.