*Sales Tax - $1.45 per day
Upon arrival to the garage, please take a ticket from the machine. Drive straight up the ramp and park on the 5th floor or higher. After you park, register your vehicle by taking the elevator to the Front Desk located on the 1st floor of the Hotel. Please note your PARKING SPACE NUMBER (located on the ground at the end of your space) along with your LICENSE PLATE NUMBER. There you will receive a DISCOUNT COUPON. The COUPON must be used to receive the discounted price for, final pay at lot upon your return. If the coupon is not used the discount will not be applied. NO REFUNDS WILL BE PROCESSED IF THE COUPON IS NOT USED. Payment instruction and return shuttle information form will be given at this time. Proceed through the lobby of the hotel and board the shuttle at the main entrance of the hotel.
The InterContinental Chicago OHare provides a luxury shuttle service 24 hours per day at no additional cost. The state of the art shuttles depart the hotel every 20-30 minutes, depending on time and day of week.
The Front Desk is staffed 24 hours per day for your convenience.
The InterContinental Chicago OHare - provide a luxury service at a low rate. The InterContinental Hotel, Garage and Shuttles are brand new. You will be able to enjoy a luxury trip to ORD airport at a great rate. Services also include use of the state of the art flight center inside the hotel so you can be updated on travel news. The interContinental provide garage parking, staffed 24 hours, meaning your car will be fully protected from the elements and secure. Upon your return, The InterContinental Shuttles pick up domestic travelers at Door 1 of the Shuttle Bus Center and International travelers are encouraged to phone the hotel on arrival to OHare.
I always park at the Intercontinental O'Hare hotel during my travels. The hotel just got new machines to redeem the parking tickets and it didn't work onsite to pay for the remaining balance or at the gate after I paid at the front desk. This needs to be resolved, otherwise, I will not be parking there again, and perhaps just start taking a cab to the airport moving forward.
Bring back attendant to intercontinental hotel. Kiosk did not work for me nor did help button - no answer
We paid the fee at the main floor kiosk and then went to get the car. After this, the exit gate would not recognize the ticket & we had trouble exiting. When I touched the HELP button we were able to get it straightened out. If pre-paying is an issue that kiosk should be removed, or you should get any additional information needed.
I had a terrible time exiting the parking lot at the Intercontinental. First the bar code on the cards I was given would not allow me to pay at the machine, so I had to go to the front desk. Then the cards I was given there did not read to have me exit the garage! While traffic backed up behind me, I had to call the hotel desk and they had to send someone to raise the gate. I wasted almost 40 minutes just trying to leave the hotel--ridiculous! The person sent to raise the gate tried to make me give him my credit card even though I had a printed receipt showing I had just paid in full. This was stressful and totally inappropriate. I like this covered garage but doubt I will use its services again.
Will definitely use again! Like Dec. 7, 2013 when we head out to the Yucatan peninsula...
scanner at checkout gate was difficult to navigate & doesn't read the tickets easily. I pressed for help which took a while for the attendant to arrive
This service is good and the fares to park is very affordable I do appreciate this fact.
This was my first experience using Airport Parking Reservations and parking at this hotel. I was very very pleasantly surprised. I will definitely use it again.
finding where shuttle pick up was a little walk but was first time we used it so it was not that bad we know for next time
Everyone was very helpful. The only thing I did not know upon arrival was, for park and fly you have to park on the 7th floor or above, which is fine, just didn't know that. But again, the people were helpful and let me know right away on arrival and didn't waste time finding that out.
Shuttle didn't wait for me at terminal. I had to wait for the next one. The service also changed how payments were handled. I had to drive back around after leaving the parking deck to go into the hotel and pay at the desk. An email could have been sent notifying me of this change.
Wonderful service!! I would never leave from ORD without using your service. Thank you!
Wish the shuttles ran more frequently.
Shuttle never arrived at airport to take us to lot. Were told 2 take cab & were reimbursed, they were very nice about it. Last time it wasn't a problem.
Very nice hotel! Parking indoors was great to avoid inclement weather and payment was very easy.
FANTASTIC PARKING ARRANGMENTS I WOULD RECOMMEND THIS SERVICE TO EVERYONE.
love your service
The hotel staff give no concern to the people requiring shuttle service. They leave only once every half hour which is unreasonable - indeed the shuttle sat unattended for over 20 minutes when they could have easily made another run. On the return leg they were 45 minutes late after being promised 3 times that the shuttle would "be there in 5 minutes." Will NOT be using this hotel parking again. Recommend removal from your listings.
Wish the instructions would have informed us that it was necessary to take the elevator/escalator down to an even lower level from the baggage claim level. We maneuvered the trip with our luggage outside in the pouring rain. Then we waited for 25 minutes under the canopy, so we must have just missed one.