*Sales Tax - $1.45 per day
Upon arrival to the garage, please take a ticket from the machine. Drive straight up the ramp and park on the 5th floor or higher. After you park, register your vehicle by taking the elevator to the Front Desk located on the 1st floor of the Hotel. Please note your PARKING SPACE NUMBER (located on the ground at the end of your space) along with your LICENSE PLATE NUMBER. There you will receive a DISCOUNT COUPON. The COUPON must be used to receive the discounted price for, final pay at lot upon your return. If the coupon is not used the discount will not be applied. NO REFUNDS WILL BE PROCESSED IF THE COUPON IS NOT USED. Payment instruction and return shuttle information form will be given at this time. Proceed through the lobby of the hotel and board the shuttle at the main entrance of the hotel.
The InterContinental Chicago OHare provides a luxury shuttle service 24 hours per day at no additional cost. The state of the art shuttles depart the hotel every 20-30 minutes, depending on time and day of week.
The Front Desk is staffed 24 hours per day for your convenience.
The InterContinental Chicago OHare - provide a luxury service at a low rate. The InterContinental Hotel, Garage and Shuttles are brand new. You will be able to enjoy a luxury trip to ORD airport at a great rate. Services also include use of the state of the art flight center inside the hotel so you can be updated on travel news. The interContinental provide garage parking, staffed 24 hours, meaning your car will be fully protected from the elements and secure. Upon your return, The InterContinental Shuttles pick up domestic travelers at Door 1 of the Shuttle Bus Center and International travelers are encouraged to phone the hotel on arrival to OHare.
The parking is gated and covered. There are elevators to the floor that you are parked on. I have dropped off and picked up my car as a woman alone and have not felt uncomfortable at all. The shuttle is very nice and runs on a pretty frequent schedule. Overall this is a great parking experience and I highly recommend it.
Very convenient location, especially with indoor parking. Scanners for checking out (paying) were temperamental and it took multiple tries to get them to work with the two coupons from the hotel. Eventually we positioned them just right and we were able to finish our transaction and drive our car out.
Great lot!! Love that it is covered, in the middle of winter it is extremely nice to come back to a car that isn't covered in snow. I wish the shuttle was a little quicker though.
We never park anywhere else. The service is always excellent.
We were generally quite pleased with our experience parking at the InterContinental Chicago O'Hare Hotel. My only criticism is that we had to wait 40 minutes for the shuttle back to the hotel - the first shuttle, which arrived after 20 minutes, filled up immediately, and to the hotel's credit, they returned with a larger shuttle for the next trip.
Shuttle was immediate on way to airport (Excellent), but a 50 minute wait upon return (Unacceptable).
In regards to the question of paying the entire cost in advance online....if there was a discount for that service, then yes.
indoor garage is good. The payment system need improvement.
I have parked at the Intercontinental for a number of years (though not for some months because of schedule changes). There have been a number of changes, not for the better. First, the bus has been downsized. It used to be large and comfortable and is now small (though still comfortable, unless it is packed which it is). I had to wait about 20 minutes for the shuttle because there was only one driver working. Second, there is a new ticket system. The receptionist at the Intercontinental said that I could leave without paying at the booth and pay instead at exit. The new scanner could not scan my tickets and there were NO instructions as to how to use the machine. I hit the help button several times and nothing happened. I had to back up, park and go in search of help. Meanwhile an attendant arrived and scanned my ticket; but the instructions are unreadable and the machine does not work like other parking garage machines all over the country. I will think very seriously before using this garage again.
The drop-off of the car the Intercontinental Hotel O'Hare on a Friday afternoon was easy - collected ticket at the gate and parked on the 6th floor. Registered the car at the hotel front-desk and collected another ticket. The shuttle arrived at the lobby within 15 minutes. Besides me there is only one other person on the shuttle. Pickup was very unpleasant. I returned to OHare after 7 days at about 10pm on Thursday. I had to wait for the shuttle almost 25 minutes. There was standing room only on the shuttle. Some customers could not be picked up because the shuttle was too full!! It seemed that shuttles of other hotels were coming more frequently. Drove my car to the exit gate. There is no attendant at the gate. Tickets have to be scanned (not swiped) at the gate which is located at the bottom of a very steep ramp. Scanned the first ticket after some difficulty. To my horror, saw a charge of $200+. Then scanned the 2nd ticket and the price dropped to around $55. Breathed a little easy but then Card card swipe did not work(not like I'm an amateur at this. I've been paying for gas at the pump for decades now!). There is neither an attendant nor is there a Help button at the gate. My only option now was to reverse the car up this very steep ramp and go to the 2nd gate. (This ramp is so steep, I wasn't sure I would be able to even able to reverse) This time the card reader worked at the 2nd gate but the charge went up by $8. Imagine my frustration but I was too tired to fight this at the front-desk. Needless to say, I'll find me another long-term parking facility next time.
Our trip starts and ends with the parking experience and we appreciate the effort everyone at InterContinental puts in to make the trip memorable.
Shuttle pickup wait time was approximately 30 minutes-way too long. Service was not responsive to phone calls. Caused me to miss a subsequent appointment. May not use this service again.
Thank you! The staff at the Intercontinental @ O'Hare were the soul of courtesy! I will be coming back and will recommend this parking option to my friends and family!
Covered parking in Chicago in winter is a plus. The service was as described except needed additional details; the shuttle pick up at O'Hare is down an escalator at door #2 (near the Hilton) then up an elevator. Back at the Intercontinental you pay for the parking at a kiosk by the garage elevator; white ticket first then blue discount ticket then credit card. Then insert white ticket into the parking garage machine when you are physically leaving to open the gate.
We did not use the parking facility for airport parking. We used it for the Rosemont Theater. It was convenient and helpful. It was confusing as to whether the tax was included or if we had to pay at the garage....That was our only glitch.
had a hard time checking out at the ticket machine. pressed the help button but no one came. did not get a receipt so not sure what the final charge was
I really liked the proximity to airport of Intercontinental Hotel. The shuttle ride was quick, waiting time also within 5-10 mins. check in at the front desk to get a coupon was very quick. Some other hotels don't like to be bothered by this but Didn't get a feeling from this stuff at all. They were very courteous and professional. The parking lot is covered, so that is a huge plus in a winter. Overall, will use this lot again.
My family of 5 used the parking lot at the Intercontinental in Chicago. The service provided by Airport Parking Reservations and the hotel was great. We would definitely use both services again.
Wonderful long-term parking option. Staff at hotel and shuttle drivers were great to deal with and very courteous. The shuttle took a bit longer than preferred, but it wasn't any worse than the monorail/shuttle to the O'Hare long-term lots. Had no issues with the scanner, and you can't beat covered parking when the temperature drops to zero and snow blankets the city.
This is a great, safe place to park. It is easy to get to and there are plenty of parking spaces. My only negative is that the shuttle doesn't run quite as frequent sometimes.