InterContinental Chicago O'Hare - Chicago O'Hare Airport ORD
| Lot Name | InterContinental Chicago O'Hare | Ratings | |
| Address | 5300 N. River Drive | Reviews | 612 |
| City | Rosemont | Distance from Airport | 4.5 miles |
| State | Illinois | Grace Period | 120 minutes |
| Zipcode | 60018 | Latitude / Longitude | 41.974824 / -87.863022 |
| Phone Number | 847-544-5300 | Number Spaces | n/a |
| Features |
|
Directions | click here |
| 1, Was the shuttle service prompt? | |
| 2, Were the attendants courteous? | |
| 3, Was the parking lot in good shape? | |
| 4, Was the parking lot hard to find? |
| Product Type | Daily Rate | Weekly Rate | Monthly Rate | |
|---|---|---|---|---|
| Indoor | $8.95 | n/a | n/a | Book Now |
InterContinental Chicago O'Hare Reviews (480 Total)
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Posted May 19th, 2012
Gregory T.
Very good service. Will recommend as well as use again.
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Posted May 17th, 2012
Dave.
Great place to park.
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Posted May 16th, 2012
Barbara H.
convienent
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Posted May 11th, 2012
Murari K.
I could not use my credit card at kiosk. Kiosk did not take it. There should be a way to pay at the kiosk. Also the directions to get out of parking are very poor.
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Posted May 7th, 2012
Gretchen H.
My experience at the InterContinental was great! The parking lot was very easy to find and very close to the airport. The parking attendent was more than helpful. He reviewed my return instructions with me very clearly and took the time to ensure I understood exactly what to do. I would absolutely use this service again.
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Posted May 7th, 2012
Sandra H.
The shuttle was way too far from the terminal for people to walk. Horrible for older people. We wound up having to get a taxi back to the hotel, as the shuttle was full, and no one answered the phone when we called to see about timing for another shuttle. I probably would not recommend this again, unfortunately.
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Posted May 6th, 2012
Kathleen C.
The service wss very convenient and easy. The shuttle was prompt and the driver pleasant. I will definitely use this service again.
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Posted May 4th, 2012
Fabrianne L.
Directions to entrance could be simplified. Felt like reading a treasure map. Shuttle was prompt both ways. I ended up ignoring my print out, as it made my eyes cross, and called a human at the front desk to get out. Don't lose the red ticket! Parking fee went from $178 to $69.
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Posted May 4th, 2012
John C.
Problem with payment kiosk. It ate my credit card and jammed. Took nearly 30 minutes after which time we headed to the hotel front desk to pay for the parking. Parking lot attendant was surprised that the kiosk malfunctioned.
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Posted May 3rd, 2012
SCOTT D.
The instructions and directions were great. The staff was friendly. Overall, we were very pleased.
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Posted May 1st, 2012
Kathleen S.
Simply Superb!
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Posted May 1st, 2012
Carlos H.
I would suggest to the parking lot booth remaind us where we parked, either writing down the floor on the ticket or having a note on the desk. Thank you very much.
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Posted April 25th, 2012
Kent U.
Since I park more at Midway those lots just let you receive discounts when you pay it is easy to overlook the check-in detail.
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Posted April 25th, 2012
Candy M.
Overall it was a very positive experience. I would recommend, however, that you enhance your directions to the bus shuttle center in O'Hare. I finally had to ask Security where to go to catch my return shuttle ride. Other than that, I would definitely use you again.
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Posted April 23rd, 2012
Robin B.
Excellent experience overall.
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Posted April 23rd, 2012
Molly F.
The shuttle staff had no idea what was going on, gave me wrong information, I ended up missing 2 shuttles because of the inadequate help I received. The first person I spoke to was nice but new, the second woman that came on the line after him was rude and told me the shuttle ran every 30 minutes (instead of every 20), and did this the day before when I arrived so I had also missed a shuttle on my way out as well. Then she sent me to the front desk regarding the issues and Tim helped me, he was very nice and went out of his way for me. Then he ended up having to get his manager on the line who was inpatient and short tempered with me in front of an entire group of customers and staff members, which I felt was extremely disrespectful. Then after his outburst he walked to the office behind the desk without a word of explanation to me as to what was going on, and made me stand there for an unreasonable amount of time, considering the circumstance. Due to the issues I had, not only was I standing out in the cold, sick, for almost an hour, I was late getting home to be with my husband on our anniversary (I needed to be home by midnight to see him on the actual day), and was charged for another day parking since I went beyond reservation. Needless to say, this was the worst airport parking experience I have ever had, and the
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Posted April 22nd, 2012
Sheena P.
For solo female traveller, safe secure and VERY REASONABLE place to park for OHare travel.
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Posted April 22nd, 2012
Leigh F.
Liked the affordable rates. Coupons rock!
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Posted April 20th, 2012
Steven D.
Parking process & system at Inter-continental is horrible - especially when time is critical. The Parking garage communication system is horrible. My receipt was printed on my exit ticket and the exit gate ate my receipt. I walked away w/o a receipt with no way to re-cover. If I was the Inter-continental I'd look for a better operation system, company and service. There are far better ways to manage this entire process-checking in & out system are very bad. I'm considerng using competitors next time.
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Posted April 20th, 2012
Coleen N.
We'll definitely use the service again!
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Posted April 19th, 2012
R. Brian Ruether.
I have used the service twice and will use it again next weekend. I typically get to park on level 7. Very safe and secure, Very nice hotel. I have never had to wait more than 10-15 minutes for shuttle to go to the airport. I have never had to wait more than 5 for the return shuttle. it can take 20-30, but I am lucking i guess, and both times were at midnight. Its hard to find shuttle pick up area from terminals, but thats the airport layout not the service. I will never park anywhere else. For the price, it is the nicest, safest secure lot i have found. I accidentally left my trunk open when i left on a thursday, and my items were still in the trunk when i returned, nobody messed with anything, but my battery had died because of the trunk light. I called the front desk from the phone in the elevator waiting area, they had someone there in 5 minutes to jump me, again this was at midnight! great service!!!
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Posted April 16th, 2012
David C.
This is the 1st time I have used a park & fly shuttle and found this service to be invaluable. I am extremely pleased with the Intercontinental hotel parking and shuttle service to O'Hare and will recommend and use them again.
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Posted April 15th, 2012
Richard C.
Check out procedure did not work properly
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Posted April 15th, 2012
Gunup K.
Things I liked... -self parking -nice shuttle -covered parking -right price
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Posted April 14th, 2012
Ana K.
The card got demagnetized and taking care of that was a pain. I had to back out, park the car again and go all the way to the lobby of the hotel to pay for it. This added 45 minutes to the whole process and it was already late at night. I would not go back there again.
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Posted April 14th, 2012
Bruce K.
Your entire operation was helpful! I will probably use it again when I next fly out of O'hare.
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Posted April 12th, 2012
Cailin O.
Parking at the InterContinental is convenient and has worked very smoothly both times we've used it. Parking in a covered ramp feels more secure, the service is excellent, and the price is on par with open lots at the airport.
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Posted April 10th, 2012
Jill S.
Easy to get to for parking. Ramp was well lit and the shuttle bus was very clean. Shuttle drivers were very helpful and courteous. The only problem was finding the pick up location when getting back in to the terminal. I just asked a staff member though and they pointed me in the right direction.
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Posted April 10th, 2012
Constance D.
My battery died and the staff was very helpful. I was out of there in less than 20 extra minutes! Very impressive!
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Posted April 9th, 2012
Mark D.
Great service. Will use again and recommend to my friends
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Posted April 9th, 2012
Lewis T.
a schedule for the shuttle would be nice...overall I have no complaints.
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Posted April 9th, 2012
Mary M.
The attendant who assisted us on April 2 was wonderful. He was one of the most friendly and helpful people we encountered on our whole trip!
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Posted April 5th, 2012
Angelo L.
I am "retired" but I still consult actively.
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Posted April 3rd, 2012
T.J..
Overall was happy with parking - good rate for indoor parking. Only criticism was with the shuttle service. We arrived in the hotel lobby at 8:32 on a Wednesday morning, with the understanding that shuttles ran every 15-20 minutes. However, we were informed that the next shuttle wouldn't leave until 9:00. Fortunately we had plenty of time prior to our flight, so this didn't cause a problem. Would park there again.
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Posted March 29th, 2012
George Nahra.
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Posted March 29th, 2012
Judy Kord.
This is an indoor garage. For Chicago weather this is the best place to park your car especially in the winter. It is less then 10 minutes ride to the O'Hare airport and their shuttle bus is very new and comfortable. They will not charge state tax, so it will end up about the same price as those cheaper rates garages.
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Posted March 21st, 2012
Connie.
I was surprised to see some poor reviews because I've used this parking service twice and was absolutely satisfied across the board each time. Nice fancy shuttle, prompt service, clean and safe garage and couteous staff!
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Posted March 6th, 2012
Curt.
Called the hotel and told them that I was ready to be picked up, they told me that they would pick up in 5-10 minutes.....forty five minutes later still waiting. I called the hotel several times and the hotel staff was very rude and short. Not impressed with hotel staff at all. I have stayed at this hotel many times and have always left satisfied, not this time.
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Posted March 6th, 2012
Shruti.
Its alright..
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Posted March 1st, 2012
George Nahra.
waited about 30 minutes, during a week day about 9pm. called the hotel to be told they decided to send a bus to the airport every 30m. but not no the hour! this was stated without any apology whatsoever!
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Posted February 7th, 2012
Vishal.
Easy to park and fly
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Posted January 31st, 2012
Marcus.
Parked there three times so far and really like the place. It is indoors and I do not have to give my car keys away. The shuttle is a very nice vehicle and only the pick-up afterwards at the transportation center is a bit of a hassle as it requires a short walk (did this with children and managed to do so - but some people might not like that "feature"). Will park there again, especially as I like the easy access to and from the freeway (I-294).
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Posted January 12th, 2012
John.
Great parking.
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Posted December 21st, 2011
Ken.
We had an excellent experience parking for our 10 day trip out of Chicago O'Hare. The shuttle was on time departing and returning----and the covered parking was convenient. Last time we used a competing off-site parking facility---our vehicle was covered with pigeon droppings. The payment process is easier than it sounds----we had no problems.
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Posted December 19th, 2011
Todd S.
I will park here again. The convience is well worth the price paid.
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Posted December 18th, 2011
Fedia B.
The parking lot is not very lit.
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Posted December 17th, 2011
Mark G.
You need to give better directions and instructions to find the shuttle bus center for the trip back to the parking garage.
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Posted December 14th, 2011
Teresa A.
Best service, great covered (garage) parking, BEAUTIFUL & comfortable shuttles... you're my choice from now on!
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Posted December 12th, 2011
Ian D.
more than 25
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Posted December 10th, 2011
Monte L.
Parking and shuttle service at the InterContinental was great and would use again and recommend it to anyone.
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Posted December 7th, 2011
Sandra J.
Great service, will recommend and definetly use again
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Posted December 6th, 2011
Jacob W.
The shuttle bus took longer than 20 minutes to arrive
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Posted December 5th, 2011
Afton H.
I was more then happy with this service. The parking ramp we choose to park in (Intercontinental Chicago O'Hare) was great and the shuttle was the best (very clean awesome driver). We followed all directions and had no problems at all. Just make sure to leave your self some time. The ramp was a bit full. This service saved us a lot of $$! Thanks again and I will highly recommend this site to my friends.
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Posted December 5th, 2011
Jeffrey H.
the ticket thing was abit confusing and it didn't take my debit card.did a credit card and it took that .Then was pulling out of the gate which one ticket to use.
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Posted December 5th, 2011
Charlotte S.
After spending 4 hours to fly half way across the country it was ironic that it took 1 hour to get to my car 2 miles away. I waited at the shuttle terminal for 20 min. but there wasn't any shuttle. I then called the hotel, they said the driver was just leaving and would be there in 13 min. 20 min. later he showed up and announced that we would need to make an additional stop by the train station. It took an hour from the time I picked up my luggage until I sat in my car. I don't know if I would do Intercontinental again but the value was good.
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Posted December 5th, 2011
John H.
I recommend clarifying the specific location of the shuttle pickup at the airport, as I found this confusing. It needs to be stated that "Door 2" is directly across from the airport Hilton Hotel, and not by the baggage claim area.
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Posted December 5th, 2011
Larissa S.
Very happy with the service. Shuttle was indeed luxurious and parking lot was clean.
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Posted December 4th, 2011
Jane A.
Great place to park!
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Posted December 4th, 2011
Nick.
Excellent Service. You park in a Parking Garage, not just an open lot. The shuttle service was nice, clean &on; time.
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Posted December 4th, 2011
Rhonda S.
Excellent facility. Will use again. Thank you.
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Posted December 3rd, 2011
Michael M.
Excellent all-around...we'll be back!
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Posted December 1st, 2011
Janine L.
We've used the Intercontinental in the past and have been pleased. No disappointments this time either. Nice service.
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Posted December 1st, 2011
Debra C.
It was way to far to the pickup place at the airport from the baggage claim & somewhat confusing as where to go.
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Posted December 1st, 2011
Jael M.
The address provided at the website showed the hotel to be closer to the exit from the freeway than it really was.
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Posted November 30th, 2011
Stephanie L.
I just couldn't find the garage, i thought it was the Rosemont building. We also were 20 minutes late and were worried we would miss the flight but didn't...thanks to your shuttle service being on time. The employee's gave us good directions and I would also recommend to friends and use for future travel. thanks again!
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Posted November 28th, 2011
Mary Jo H.
The shuttle pick-up from the airport was way too long
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Posted November 28th, 2011
Robert H.
Excellent service. Shuttle bus was very clean, the driver was courteous, and we did not have to wait very long for pickup.
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Posted November 27th, 2011
Barbara S.
Very convenient and reasonably priced. We felt our car was safe in your covered lot. We will use you again.
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Posted November 27th, 2011
Mary M.
Thank you! It was my first time using your service, and I will be back (and tell others)!
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Posted November 27th, 2011
JAGDISH S.
Very pleased with service, price and close to the airport. We will use this website again when we travel.
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Posted November 27th, 2011
Michael L.
Attendents/Staff: Very helpful and friendly Shuttle: Easy, comfortable, timely. Parking: Simple once I asked the valet attendent. Payment: There was some confusion on the fact that I needed a blue discount ticket; however, the parking attendent was able to help me. Overall: I would definitely use AirportParkingReservations.com again and have already recommended it to a friend.
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Posted November 27th, 2011
Gabriel C.
I would park there again!
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Posted November 26th, 2011
Barbara R.
The driving directions from the south are very confusing; we ended up using our GPS instead. But the parking directions are excellent, and the facility and the personnel there were great. The Bus/Shuttle center is easy to find and well-marked. The shuttle ran a little less frequently than expected, and was jammed with tourists on our return, so we had to stand for the trip back to the parking facility, but that stuff happens. All in all, a very good experience in a very nice facility.
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Posted November 23rd, 2011
Judith K.
I waited almost 45 minutes at airport pickup area (11/22/2011 from 9:40pm to 10:22pm), but going to airport from the garage was okay.
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Posted November 21st, 2011
Beth S.
Our parking tickets were stolen in San Francisco and the attendants were more than accommodating to help us get out of the lot and make sure we were taken care of. There kindness was much appreciated. The shuttle drivers and hotel staff were equally kind and courteous.
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Posted November 20th, 2011
Peter P.
Great parking, easy to use, clear instructions to guide us.
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Posted November 15th, 2011
Sehrish K.
Used this service twice, made me feel safe and the shuttle to the airport is quick and easy. The shuttle trying to come back to the parking lot does take a little bit of a wait though.
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Posted November 15th, 2011
Charisse D.
great experience, everyone was very thoughtful and courteous. Esp the man on 2nd floor who explained the input of the tickets and coupon, he even numbered them for me. Will recommend Thanks
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Posted November 14th, 2011
Jim R.
"Randy's Rules" even make it fun to park 'n fly!
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Posted November 14th, 2011
Ed F.
Take over 50 trips each year.
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Posted November 14th, 2011
Damon T.
On the return trip the shuttle took longer than 20 minutes to pick us up from the airport. I would suggest taking measures to keep the shuttles on schedule.
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Posted November 14th, 2011
Carlos I.
You are very well organize providing this service.
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Posted November 14th, 2011
Catherine S.
Exceptional value! Will definitely use this service again - have saved the site to my favorites :) Vehicles were very nice & clean and the drivers were absolutely wonderful - fun & friendly!
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Posted November 8th, 2011
Edmund T.
Will be using the service again.
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Posted November 2nd, 2011
MIA V.
The directions the hotel provided us to get back to the shuttle for pick up was confusing. However we did ask employees at the airport who directed us to the correct locations. Would definitely use this service again.
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Posted November 1st, 2011
Christina L.
we had to wait over 50 minutes for the shuttle to get back to the parking lot.. very irritating after a long flight ! and not the first time this happened !
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Posted November 1st, 2011
Michelle H.
Could not find it and there were no helpful signs for first timers. The attendant was very rude and tried to make me feel like an idiot that I didn't know where to go or how the system worked. Also had to wait forever at the airport for the shuttle. Only positive thing is that the shuttle has very comfy seats. I will def use Park and Jet for now on however.
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Posted October 31st, 2011
Heather T.
Good value for price
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Posted October 31st, 2011
Hisham M.
everything was just like it was described on the instruction paper, I will use this service again and I will tell friends about it I'm very satisfied about the service and the honesty of the instructions.
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Posted October 29th, 2011
Richard R.
NA
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Posted October 24th, 2011
K. Bashir.
From Parking to Pick up, my experience was exceptional. The staff approach to guests needs are exceptional and commendable. And the price you pay is fraction to what the service you get. The parking lot attendant was a gentleman. I had extra bags on return and the front desk went all the way to my car with me to make sure i can handle all the extra luggage.
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Posted October 19th, 2011
DAWNE S.
they need to be more organized and i had a ding on my car as well.
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Posted October 19th, 2011
Wanda R.
Because I left an inside light on, my car was dead when I returned five days later. I reported the problem to congeries who immediately sent a mechanic to jump start the battery. I parked in spot 526, please commend the mechanic who help me on 10/18/11 @ 3:00 pm.
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Posted October 18th, 2011
Jean L.
very convienent!
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Posted October 12th, 2011
Yvonne C.
The actual procedure once you reach the parking garage is rather confusing. You must read all of the fine print on the confirmation sheet to know to go to the 2nd floor of the garage to check in and it doesn't tell you anywhere that you have to pay at an automated machine on the 1st floor in a room by the elevator.
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Posted October 7th, 2011
Adam B.
waited an hour to be picked up at parking lot to airport. Return was prompt
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Posted September 30th, 2011
Deja H.
friendly and helpful staff
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Posted September 30th, 2011
Torria H.
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Posted September 29th, 2011
Philip R.
The exit machine would not take the paid receipt I was given when I made payment. I had to call for assistance.A man came promptly and took care of the problem.
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Posted September 29th, 2011
Susan A.
My only complaint is that the parking garage at the Hotel Intercontinental was not well-lit, and I felt a little unsafe walking to my car on the 5th floor at 9:30 pm.
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Posted September 28th, 2011
Robert M.
Excellent parking experience, great price, secure indoor garage and outstanding delivery and pickup service. Will use in the future.
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Posted September 26th, 2011
Ubaldo V.
NA
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Posted September 25th, 2011
Bruce A.
A wedding reception at the hotel filled the whole parking garage and valet parking attendants had a whole lane in the garage full of parked cars blocking hundreds of cars in their stalls. I almost got stuck but managed to wiggle my way out.
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Posted September 23rd, 2011
Melissa B.
thanks
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Posted September 21st, 2011
Shawntel W.
I was just disappointed with the shuttle service returning to the hotel from the airport. I think you guys could havemore shuttles and more frequenttimes the shuttle should arrive. The parking overall was good and I will use again
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Posted September 21st, 2011
Larry J.
Shuttle driver was told I was flying United Terminal 1. On the shuttle were many people including a flight crew. He bypassed Terminal one and dropped off all others, then remembered I was Terminal 1 and had to go back, making an illegal turn to get on the right road.
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Posted September 19th, 2011
Jeffery K.
This location was FANTASTIC for saving $$$$ on getting to the airport from the farther burbs....1/4 the price of a limo to/from for me!!..LOVE IT and will start looking at departures out of O'Hare as well now if needed.
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Posted September 19th, 2011
Brian T.
Fantastic service and the quality of the shuttle bus and the staff on floor 2 were 100%!!!!
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Posted September 18th, 2011
John J.
Reasonable rates to have a covered protection for your car. The shuttle services is good and shuttle is plush leather seats, very comfortable.
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Posted September 13th, 2011
Joseph D.
It took 55 minutes to be picked up at 2:30 AM
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Posted September 12th, 2011
Miguel G.
Wish I would'be known about this long time ago instead of paying the high O'Hare parking all this years, getting soaked walking to my car during down pour and having to clean off the snow on my car during blizzards. Shuttle drivers were also very courteus and nice bus by the way. I wished my plane seats were that nice.
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Posted September 12th, 2011
Lewis T.
It was not clear where to go to pay for the parking. The hotel concierge did not know. Fortunately one of the hotel staff knew and was able to direct me BACK up to the 2nd floor...rather frustrating...however, I would most likely use them again unless I find somewhere cheaper.
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Posted September 6th, 2011
Claire M.
Very easy to find, the shuttles are very prompt as well.
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Posted September 2nd, 2011
Huw H.
Intercontinental Hotel Parking provided immaculate service to and from the International terminal at ORD. Drivers were pleasant and helpful and the Garage staff exceptional. Definitely use again and recommend without hesitation.
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Posted September 1st, 2011
Michelle N.
only shuttle running every 20 minutes to the airport during the week- key reason I haven't considered another parking service at a lower cost. A bit of a hassle checking in upon arrival to parking structure, however, the preprinted list of reservations has sped up the check in process, making it less onerous when checking in on a tight schedule
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Posted August 31st, 2011
ARIEL B.
None
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Posted August 31st, 2011
Patrick B.
I am recommending to anyone I know who is flying out of O'Hare. The rate was extremely cheap, everyone was courteous and it was an easy in/out. In addition, our car battery was dead when we returned and the attendant had a jumper available immediately so we could be on our way. Everything was as smooth as could be expected.
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Posted August 31st, 2011
Nick W.
We parked at the InterContinental parking garage and waited for over 40 minutes at the airport. After calling 3 times they said that the driver passed. The driver never drove passed and finally a 2nd driver came. We will not use the InterContinental parking service b/c of the drivers. The people working the garage were very pleasant and helpful.
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Posted August 30th, 2011
Sandra M.
good value and secure parking - I would go this route again and have told several friends about it.
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Posted August 30th, 2011
William H.
None
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Posted August 30th, 2011
Sheila A.
Waited for 40 mins for shuttle to come get us at the Intl terminal. Called to find out what took so long. They said the van needed gas. Seemed a bit excessive of a wait & gas a basic necessity that one should not have and not be the reason for a delayed pick up at 9:45pm.
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Posted August 26th, 2011
Teri H.
The service was wonderful. They even jumped my car for me when i found it with the battery dead.
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Posted August 25th, 2011
Paula L. C.
My battery was dead when I arrived back from my trip. Attendants jumped it as a complimentary service - had to wait a minute and a half for their arrival. That garage will have my business again!
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Posted August 24th, 2011
William N.
the parking worked OK, but getting back to the car location (Inter-Continental Hotel) was time-consuming, with approx 6-7 escalators/elevators and two shuttles required, especially due to our arriving at Terminal 5 but the pick-up being at Terminal 3.
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Posted August 24th, 2011
Roger D.
we parked at the Intercontinental Chicago OHare. We had great difficulty with the machine at the gate on the way out, which was a nuisance, and needed help, but no one was around to assist us! We finally managed to complete the transaction!
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Posted August 23rd, 2011
Cheryl W.
Everything was perfect until we went to check out and pay. As we stressing our transmission on the hill exiting the Intercontinental, the ticket machine would not recognize our ticket and the bar would not go up. We called the attendant, it took him several minutes to come out, only to take our ticket and credit card, leaving us in the parking lot for 15 minutes (thank heavens we convinced him that we did not want to sit on that hill and he let us out of the lot). It turns out that our ticket somehow became activated - he indicated that if it is placed near a credit card, that can happen. On our last trip, we used the service through the Hyatt, it was painless. This was not a good end to our trip, I doubt we would risk this happening again. In any event, customers should be made aware if this is an issue.
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Posted August 23rd, 2011
Susan M.
Please list in the info someplace where customers picking up their car can go when the parking ticket is not accepted by the payment machine and payment can't be made at the designated kiosk.
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Posted August 21st, 2011
Narda B.
Excellent on line directions! Easiest chech out ever with no hidden fees. I will tell my friends and use you again! Thank you!
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Posted August 21st, 2011
Vladislav O.
Horrible shuttle service. On the way to airport driver decided to drop of some people in restaurant. We were late to airport. On the way back we had to wait for an hour because one bus just passed by like a bullet without stopping. I tried to run after it but driver did not bother to look in the mirror. Will never use Intercontinental parking
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Posted August 19th, 2011
Thomas H.
parking was very convenient, timely drop off and pick-up. Will definitely use again when we depart from Chicago OHare!
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Posted August 19th, 2011
Brian G.
When I picked up my bags at the airport, it was very difficult to figure out where to go and catch the shuttle. The airport baggage area does not show directions to airport shuttle services. That was very frustrating for me on my return flight
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Posted August 18th, 2011
James J.
The parking deck was exceptionally clean and well taken care of. Going to O'hare the shuttle was great but the one returning us to the parking deck was not clean and the back seat was full of water from a leaking air conditioner and two of the seats were very filthy with a variety of stuff on the seats. Also,the seat that I was in was almost fully reclined and would not retract upward. It was only a short ride but it would have been worse had it been a longer ride. But will use this service at this location again in the future.
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Posted August 17th, 2011
Linda S.
none
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Posted August 17th, 2011
Hyppolite K.
This is a fully automated service with punch in-out machine. When using your service the customer need to go through a clerk or attendant for the discount to apply, the instructions were not clear about this. Customer in a hurry need to be aware of this. Overall it was a good experience. I save money and will use or recommend your service again.
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Posted August 15th, 2011
Jeff L.
Good Service from the staff. I was lucky that the shuttle was present when I arrived at the shuttle terminal at Ohare.
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Posted August 15th, 2011
Katherine A W.
We were nervous about the timing of the shuttle based on reviews but we were able to get on the shuttle immediately to and from the airport. I will recommend this to my friends!
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Posted August 15th, 2011
SUSAN A.
NA
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Posted August 14th, 2011
Christopher F.
only complaint i could have was when waiting to leave for the airport, had to wait outside shuttle for 15 min. before i could get on dont recall any benches outside to sit on.
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Posted August 14th, 2011
Ashley C.
Shuttle said every 20 minis which was not true.... I waited 40 mins on a thursday night at 9:15pm.... Need to get shuttle onetime and it would be great...
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Posted August 9th, 2011
Maricel P.
Now that I know how convenient this service is, I will use it whenever I have to go to O'hare airport. Thank you
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Posted August 7th, 2011
Janet S.
This is the second time we have used IC and will continue to do so. Thank you.
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Posted August 7th, 2011
Cynthia J.
None
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Posted August 6th, 2011
Diane E E.
Directions on website were incorrect, but when we called for assistance, they kept us on the line and talked us right to their parking lot.
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Posted August 5th, 2011
Christopher Kohls K.
Waited for a long time. Many other hotels shuttles came 2 times and even some came 3 times before the Intercontinental came. The driver did not get out to load the bags into the back and that was not good service at all. I had to lumber thru the shuttle with my carry on and suit case. That was not a problem since I can carry it but then the shuttle got crowded as it picked up more people at more stops and I had to sit uncomfortably with all my luggage. I saw others experiencing this as well. Additionally, There was no effort made to help anyone get their luggage off the shuttle either. This is not the service I expect from Intercontinental. I could easily use another service for such low end attention. The parking was fine, however, it is the shuttle time that will make me look to other services.
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Posted August 4th, 2011
Angela B.
I've been loyally parking at the Intercontinental Hotel since I moved to the area 5 years ago and have always been pleased. My last two experiences, however, have been dissatisfying. I thought the previous one was just a fluke until I waited for 50 minutes at the airport for the shuttle yesterday. Some hotels and parking spots literally had 3 shuttles come and go while we waited. A couple of the drivers made jokes to us when they saw us still standing there, offering to take us where we needed to go. I saw the Intercontinental shuttle go through the terminal once during that time, but it did not pull into the area where hotel shuttles pick up passengers, it just continued through the terminal. As I said, once, I can chalk up to a fluke. However, this is the second time I've waited more than 30 minutes in the past 2.5 weeks, and last night it was nearly an hour. I find that unacceptable.
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Posted August 1st, 2011
Essaka J.
It's not clear from the website where the location of the Hotel intercontinental lot is. We nearly went to the office rather than the location.
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Posted August 1st, 2011
KEITH R.
Intercontinental Hotel-O'Hare was an easy and excellent place to park for 10 days and saved me $100. I would park there again.
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Posted July 29th, 2011
Robert J F.
The detailed directions on what to do with tickets, and where to go were fabulous, however, they were in error with respect to pick being shown at Door 1 for the Intercontinental Hotel shuttle pick up...it was actually Door 2 and almost missed the shuttle! Also, the shuttle does not run often enough. I waited 30 minutes for my pick up. Not good.
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Posted July 26th, 2011
Nancy S.
I would recommend airportparking to my friends.
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Posted July 25th, 2011
Michael R.
We we told the Shuttle wait would be 10 minutes but it actually took close to an hour. I won't use this facility again because of this inconvenience.
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Posted July 24th, 2011
STILLMAN C.
I am giving this parking lot a POOR rating due to the lousy shutttle service. It took them 45 minutes to pick me up from the shuttle center on a Saturday evening at 7 pm. I watched other hotel and parking shuttles come by 2 or 3 times as often before the Intercontinental hotel shuttle came by. If you have time to waste by waiting for their shuttle, then the parking is OK. A hotel of this caliber should have more frequent shuttle service at a busy airport like OHare. Even the Holiday Inn shuttle was there 3 times in the time span of this shuttle.
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Posted July 24th, 2011
Jennifer C.
Was easy to use and everything went as it should have.
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Posted July 21st, 2011
Stephanie B.
Much applause for the fantastic and very courteous parking staff at the Intercontinental Chicago!
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Posted July 21st, 2011
Alex K.
The shuttle driver stopped for gas on the way to the airport.
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Posted July 19th, 2011
Pamela L.
We did the park & fly at the InterContinental Hotel by O'Hare. I was very satisfied except the directions for checking out need to be a liitle more clear on the confirmation page that I received via email. Maybe some signage would help as well....I did not know which floor to pay at until I had to ask.
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Posted July 19th, 2011
Nikhil K.
The Intercontinental Hotel's parking garage toll machine is complex and is a little difficult to use. I had to call the attendant to make my payment.
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Posted July 18th, 2011
Elizabeth B.
On the whole, it was a very good experience. I would certainly do it again. My only complaint is that the hotel shuttle was very late on the airport pickup side and wound up with ~10 people standing during the ride back to the hotel.
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Posted July 17th, 2011
Nathan K.
Waited over an hour and a half returning to the hotel after our flight returned. Called 3 times and was told it was on it's way. Took a total of 3 minutes to return to the hotel after getting on the shuttle. Not happy with the promptness of the service.
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Posted July 17th, 2011
Rajendra M.
Direction to get back to 294 from the lot may be useful, the attendent did not know
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Posted July 16th, 2011
Christopher E.
...affordable, safe, clean, easy to use...our car battery was dead when we returned, and they got us up and running quickly and with a smile...would use again for sure...
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Posted July 16th, 2011
MARK F.
Great price, fabulous location. A little difficult to figure out but worth the hassle.
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Posted July 15th, 2011
Nicholas W.
Cannot afford to wait 50 minutes for a shuttle to pick me up when I return to O'Hare.
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Posted July 15th, 2011
Felicia G.
better directions are needed for returning from airport to the parking structure.
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Posted July 15th, 2011
Robert G.
Great prompt service, courteous and helpful drivers both ways, and reasonable rates. This was one of the least stressful legs of our travel overseas so we will definitely recommend the InterContinental to friends! Thanks!
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Posted July 14th, 2011
Kaitlyn R.
Randy was the parking attendant that I got to deal with checking in and checking out. He is just simply amazing. He was so kind and caring and just speaking with him that short time you can tell he loves his job. i will for sure come back and park again just because of the chance to be able to be served by him agian. Randy at the intercontinental hotel parking - Thank You.
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Posted July 14th, 2011
Cailin O.
The shuttle service was excellent to and from the international terminal. Great rate for indoor parking and very close to O'Hare.
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Posted July 12th, 2011
Russell Z.
Although I had a reservation the parking lot was full beyond capicity. I was required to park in a non parking area or look for another parking lot.
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Posted July 12th, 2011
Lisa Z.
One of the shuttle drivers (do not remember his name) talked to some airline crew member on board the shuttle (I was sitting in the far back). In this conversation he was making disrespectful comments in regards to a previous passenger who "lost" her purse. I thought that was a bit distasteful and left me wondering what he is going to tell other people about me later. The driver "on the way back" was perfect, though.
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Posted July 11th, 2011
Sandra D.
This is the second time we have used the parking. We like the convenience and plan to use it again!
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Posted July 11th, 2011
Samantha S.
the return shuttle was a bad experience. Called and was told it was on its way. Called 10 minute later and was told we missed it and another was on its was w/in 5 min. Called again, was told it should just be arriving. After boarding we were told we were making an additional stop at the train station. (nothing in the directions/info mentions several stops) In total we waited 39 minutes for this shuttle. The gal at the info booth/P. garage area was very rude @ unwillling to get out of her chair to come to the booth to help me. She told me to walk over to her sitting a a table to ask my question-
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Posted July 11th, 2011
Eugene C.
I paid to park indoors. I ended up parking on the roof out in the sun. That defeats the purpose, doesn't it??!!
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Posted July 11th, 2011
Cheryl W.
First time I used this facility, will use again and, will refer associates
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Posted July 10th, 2011
THOMAS K.
Service wasn't bad but could have been much improved with more customer focus.
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Posted July 8th, 2011
Himansu P.
Only thing was ,we had to wait for more then 25 mnts. Even after I call from airplane while we were on ground.
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Posted July 7th, 2011
Yogesh B.
It was a good experience. Although the gate number at shuttle bus center provided in the email was not correct, hence we missed the first shuttle. It will help others if that gets corrected.
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Posted July 7th, 2011
Anne H.
One item I was disappointed with was the fact that I booked my spot in a garage the day before my trip and when I showed up they said the lot was full. I had no idea where to park nor did I have the time allotted to find a new parking garage. Fortunately, they found one empty spot in the ENTIRE garage, but nonetheless it was nerve wracking to think I might not have a place to park!
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Posted July 6th, 2011
Kent U.
The shuttle was prompt for departure but arrival was 45 minute wait even though shuttle suppose to run at 20 minutes at early afternoon.
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Posted July 5th, 2011
Jaydeep D.
shuttle frequency needs to be better
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Posted July 5th, 2011
Sambhav K. S.
Parking lot number with the floor number may be provided for ease.
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Posted July 5th, 2011
Leekeetria W.
Recently learned about this service and I wish I would have known about it years ago. This will be the method I use from here on out, whether I'm traveling for business or pleasure. Thanks!
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Posted July 5th, 2011
Richard P.
This was a terrific service.
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Posted July 1st, 2011
Laura J.
...will definitely use this service again!
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Posted June 30th, 2011
D A.
My car had scratches along the passenger side where someone was nice enough to open their door on my car! I noticed when I was home.
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Posted June 29th, 2011
Ann M.
The gentleman who was on duty when I came in (June 21st around noon) did a tremendous job of explaining the process and was extremely politeI! The young lady who was there upon my return (June 28 around 2:30 p.m.) was very helpful when my tickets did not work at the exit. I will definitely recommend this location and will remember it for myself!
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Posted June 29th, 2011
Kim B.
Nice shuttle, friendly drivers.
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Posted June 28th, 2011
Carol L.
Girl at Intercontinental parking garage was extremely helpful and explained everything to us completely , as I had not made appt to park and hse explained how to go in hotel and use computer to set it up .. She was great.
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Posted June 27th, 2011
Bruce C.
It is not clear that the lot requires personal check-in at second floor booth after you park your car. It took swiping 4 different credit cards at the exit gate of the garage (left side exit) before the reader read a card.
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Posted June 24th, 2011
Darren B.
The parking ramp directions are unclear. I went to the back of the ramp first, but that's where the exit is. It's no big deal, but it would have saved me a few minutes.
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Posted June 23rd, 2011
Lucille W.
No valet parking as advertised and shuttle left without us after we asked them to wait going to airport so had to take taxi. Called when arrived back and we were told 15 to 20 minutes. After 40 min., once again we took taxi. Very disappointing
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Posted June 23rd, 2011
Trisha B.
felt very safe in the parking lot- leaving our car there. Easy to follow directions led to easy to find hotel and lot.
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Posted June 22nd, 2011
Patrick M.
couldn't easily locate pay area before obtaining car. However, we just took car and did the exit payment and it worked. Next time we'll know
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Posted June 22nd, 2011
Michael D.
Had to wait 30 mins+ for shuttle when we got back. We were originally told 8mins. If we had been told 30 we would have got a cab. Was Intercontinential O'Hare.
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Posted June 21st, 2011
Peter W.
My second experience with this lot in a month, and the same slow shuttle service. I called and was told one of the shuttles was being repaired, so there would be a half hour wait. The estimate was correct, but at the hotel there was a shuttle parked out front with the motor running, and two parked in back that looked just fine. Despite the fine indoor parking and close proximity to O'Hare, I will look elsewhere next time. After a long travel day with flight delays, a shuttle delay is the last straw.
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Posted June 20th, 2011
Claire M.
Intercontinental was the hotel we used, and it was so quick and easy!! I definitely reccomend this garage.
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Posted June 20th, 2011
Tracy S.
Shuttle service runs every 1/2 hour. We waited 35 min. for the shuttle. I called 10 min. after arriving to the pick up spot and they told me they were on their way. We were picked up 25 minutes later. By time they arrived, the shuttle couldn't hold everyone waiting. Other companies picked up people 3-4 times while we were waiting. I am terrible disappointed and regret parking at Intercontinental Chicago.
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Posted June 19th, 2011
Anatoly D.
Needed clearer directions on what to do when returning. On Arrival section has irrelevant information. Otherwise excellent.
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Posted June 19th, 2011
Eugene S.
Drivers were very helpful and curteous.
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Posted June 18th, 2011
Todd S.
Excellent rates for long term parking
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Posted June 17th, 2011
Michelle B.
I was so pleased and imoressed by how easy it all went.. my flight was at 6:30 am so I had to be there at 5:30, earlier to drive there, find it and get to my flight on time.. and returning was just as smooth. thank you SO much!!
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Posted June 17th, 2011
Ryan P.
Could not have been easier. Got to hotel, parked in garage, jumped on shuttle and i was at the airport. Our flight didn't get back in till after mid-night and they were right there to pick us up. Will definitely use there service again. CANT BEAT THE PRICE EITHER!
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Posted June 17th, 2011
Melissa G.
More than one shuttle needed for regular/prompt service. Had to take a cab due to the shuttle having left.
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Posted June 14th, 2011
Mary Ann S.
The payment process at the Intercontinental is terrible. This is the second time I have used the service and have had trouble. The kiosk in the hotel does not work and when you hit the call button, no one answers the phone. This time I had to walk to the parking booth, and pay there. The attendant said he would buzz me out. When I got to the exit, no one buzzed me out and no one answered the call for help. I had to honk my horn repeatedly and FINALLY someone came to let me exit. This is the second time this has happened. Otherwise, I like the location, but please remedy the exiting procedures.
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Posted June 13th, 2011
Lucille G.
It would be more efficient to have more shuttles running at 5:30 a.m
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Posted June 13th, 2011
Michael F.
Great, fast and easy from beginning to end!
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Posted June 12th, 2011
Dian F.
should have more shuttles
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Posted June 12th, 2011
Sergio M.
Excellent deal!!
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Posted June 12th, 2011
John C S.
Excellent service. Very convenient and appropriately priced. My compliments to the Intercontinental Hotel at O'Hare. My company holds its annual meeting there. The hotel staff is top notch.
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Posted June 10th, 2011
Amanda B.
the shuttle took 1 hour to pick us up. It stated it would run evey 20 minutes. We call 3 times. We were very unhappy with the shuttle transportation on arrival back to the parking. Everything else was good. Thank you.
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Posted June 9th, 2011
Kathleen B.
The instructions for the return shuttle were confusing, and did not not match the levels on the elevators at Ohare
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Posted June 8th, 2011
Karonda J.
THE BUS WAS VERY LATE....WHEN I CALLED THE PERSON WAS VERY RUDE. THEY SAY EVERY 30 MIN, THEY DID NOT PICK US UP FROM THE AIRPORT TILL 11:50. I WILL NOT BE USING THEM AGAIN.
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Posted June 7th, 2011
David B.
It was so easy and wonderful knowing my car was in a covered space. Wonderful job from every angle! Thank you!
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Posted June 7th, 2011
Sandra D.
The directions were not clear about going to the second floor parking office to receive the voucher. We went to the lobby check in and had to wait in line (for others checking in) to be told we had to go back up to the second floor parking office. Small glitch but if we were running tighter on time, this would have been frustrating. Good service. We will use it again!
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Posted June 6th, 2011
Roman S.
Coming back, shuttle was extremely late. Driver said that only one driver was working that day. Probably won't park in this garage again and will park near the tram now.
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Posted June 6th, 2011
Laura M.
When we arrived to register, there was a post-it on window saying "be back in 5 min" After waiting 20 min, I called the phone # and the guy said that he would have someone there in just a moment. Girl came shortly after with a coffee and kept asking us what time it was. We were late for the 4am shuttle and had to rush all through the airport to get our flight because of this. Everything thing else was fine. Not happy with the post it girl!!
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Posted June 5th, 2011
Ya-Hui H.
interContinental O'hare has indoor parking and is an excellent place to park here and fly~
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Posted June 5th, 2011
Carl J.
The Intercontinental Hotel kindly provided a jump start when my battery was dead upon my return.
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Posted June 5th, 2011
Peter W.
I waited over 20 minutes for the shuttle to arrive.
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Posted June 4th, 2011
Robert P.
Shuttle Center was not clear, and a bit of a hike-people movers were closed, obviously won't be hard to find 2nd time around.
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Posted June 3rd, 2011
Janice S.
Had to wait about 30 minutes for return shuttle after calling for pick up. It was however 6am.
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Posted June 3rd, 2011
Debra N.
love your parking arrangements. i have already recommended your service to many people.
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Posted June 2nd, 2011
Michael F.
This is the first time I used this service. I will be doing this from now on. It is fast, efficient and cheap. I had one problem at the garage using their automatic pay kiosk which didn't credit my correct reserved fee. I called an attendant and he promptly corrected the problem. Great parking service. Will recommend this to others.
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Posted June 1st, 2011
Abhishek .
Very nice service! Worth the price.
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Posted May 31st, 2011
Lucy N.
i waited an hour for pick-up at the shuttle center, and called 3 times before the shuttle arrived. This was totally unacceptable. Then the shuttle driver anounced that he was the only one working because of poor management. This was on MemoriaL day, clearly one of the busiest travel days
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Posted May 31st, 2011
Patrick M.
Shuttle was quite late in pickup from airport, but he explained it was because of weather delays in the area.
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Posted May 31st, 2011
Lynda W.
The driving directions for parking location was very confusing. Although I followed them knowing that there is a better way, it definitely took me much more time thanI had planned for. One confusion for me that could be easily corrected is how to access the specific parking garage. I finally went to the hotel lobby for directions.
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Posted May 31st, 2011
Jill O.
The shuttle was more than 45 minutes late picking me up from the airport.
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Posted May 29th, 2011
Idell K.
It was completely frustrating at O'hare. I had no idea where the shuttles pick up passengers and there was no one at the O'hare information desk. Everyone gave me different directions. I finally had a K9 officer ask me if I needed help. I had a ride from the Inter-continental Hotel to the airport so I had no idea where the drop-off at O'hare is located.
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Posted May 24th, 2011
Kimberley N.
It is horrible to have to walk to the shuttle center at Ohare Airport. It is too far.
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Posted May 22nd, 2011
Joanne S.
Instruction provided were excellent and had they not been included, would have been very confusing and inconvenient. Suggestion, put "airport pickup location (door 2 across from Hilton [across from Terminal 3A])" on printed document. I'd definitely use them again!
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Posted May 22nd, 2011
Matthew C.
Shuttle service does not run frequent enough. When we arrived back from travel we waited over 30 minutes. Other shuttles came by more than once compared to Intercontential.
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Posted May 18th, 2011
Jonelle R.
very good experience. Attendents were very helpful and personable. Will use this service again!
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Posted May 18th, 2011
Russa A.
We had terrible time paying when we returned. We used the kiosk in the hotel, it didn't work correctly, an attendant came to assist us and gave me my ticket and said we were good to go. When we arrived at the gate in the parking deck, we didn't have the correct ticket. Another attendant had to come and help us twice to get us out. You can't hear anything on the speaker when you press for help.
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Posted May 18th, 2011
Louis P.
Will most likely make this our parking arrangement for future travel.
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Posted May 17th, 2011
Floyd L. D.
Upon our return, we called immediately to the hotel to notify them we were ready to be picked up. The shuttle did not arrive for 25 minutes even though the hotel is about 5 minutes from the airport. The driver stated that the traffic was so heavy he couldn't get there sooner. However, when we entered the main road there were almost no cars on the road. I don't think the traffic changed significantly in the 5 minutes it took to load and get back on the road. We like the hotel and location but I'm not sure we would use them again. This is the second time it has happened.
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Posted May 16th, 2011
Louis C.
Instructions for retrieving your car (such as payment kiosk locations) just as important as instructions for arrival at location.
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Posted May 15th, 2011
Sharon V.
I was blown away at how easy this process was - and how economical! I had a funky departure/arrival schedule, but all worked like clockwork. I have recommended it to 2 friends at this point. Will definitely use again the next time I'm flying out of O'Hare!
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Posted May 14th, 2011
June V V.
could not use credit card to pay when leaving so had to have attendant complete transaction
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Posted May 13th, 2011
Rose G.
This is the first time I have used this service. Found it on the Internet and decided to try it instead of using the airport parking facilities. This was great and I will definitely use it again for a short trip.
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Posted May 11th, 2011
Mary W.
This was easy and convenient!
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Posted May 10th, 2011
Natalie A.
The kiosk at the hotel did not work. It would not read credit cards. The machine does not accept cash. We had to contact the attendant who came came down, tried the machine, saw it didn't work and took us upstairs so we could pay for our parking.
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Posted May 9th, 2011
William S.
When we called for the shuttle to pick us up we were told about 15 minutes. We waited almost 45. The hotel is only 10 minutes away. There was at least 12 people waiting. Most of them had hotel reservations. very disappointing!
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Posted May 4th, 2011
Nancy W.
Had to wait almost 30 minutes for the first shuttle and then they stopped just as we were about to leave the parking lot to pick up two more passengers. We had waited over 5 minutes for additional passengers when the hustle arrived. I don't believe the shuttle should have stopped to pick up the extra 2, they could have waited.
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Posted May 4th, 2011
Randy V.
Problems when the machine read my ticket upon return. For my 36 hours of parking it read something like $238. Attendant was able to reconcile the problem but oh what a scare!
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Posted May 3rd, 2011
Richard S.
The explicit parking directions that came with the reservation made the whole parking process a low stress event when one has a limited amount of time to get from place to place. A great feature!
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Posted May 2nd, 2011
Patricia A. M.
Can't say enough good things - will definately use again and recommend to others.
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Posted April 29th, 2011
Jeffrey M.
Great service. Thanks!
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Posted April 28th, 2011
Carl E. A.
My age bracket is 65 plus 16, your coupon reader was mal functioning, but having two people at the stand helped me get through
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Posted April 27th, 2011
Barry Y.
It took about an hour for the shuttle to pick us up on the return flight...
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Posted April 26th, 2011
James R.
We had to wait at the airport for over an hour for the shuttle service to pick us up to get back to our car at the hotel.
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Posted April 25th, 2011
Terry A.
Was great convient thank all of you.
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Posted April 24th, 2011
Shulan .
I will park my car in your place whenever I need later. Thank you for your nice service!
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Posted April 24th, 2011
Kyle D.
My wife and I came back from an international trip and waited 45 minutes for the intercontinental shuttle. After calling 3 times, I was told to get a cab and the hotel would reimburse me, huge pain.
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Posted April 21st, 2011
Nathaniel H.
THANK U FOR MAKING TRAVELING TO OHARE AIRPORT SO MUCH EASIER BY PARKING WITH U AND THE SERVICE WAS GREAT AS IT HAS BEEN IN THE PAST THANK U ONCE AGAIN
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Posted April 21st, 2011
Rijo G.
This is the 2nd time I'm using the service and both times I've been extremely pleased with the service.
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Posted April 19th, 2011
Paula P.
When I came in at 10:00 p.m. on 4/18/11 there were many people waiting for the one shuttle. There were some people that were turned away and told they would have to wait 30 minutes. Not nice. (Intercontinental-O'Hare).
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Posted April 19th, 2011
Thomas T.
Great service, awesome value!
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Posted April 19th, 2011
Erica M.
I will surely use this service each time I need to park my car at the airport. This service was super easy and painless. Excellent experience overall.
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Posted April 18th, 2011
Grace D.
Parking lot was convenient and vehicle protected. Rates were great, shuttle service and staff courteous and responsive.
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Posted April 16th, 2011
Marc D.
When I arrived at my destination, it occurred to me that during unloading my luggage, I may have forgotten to lock my car. I called the Intercontinental Hotel and a wonderful person named Rochelle not only offered to have someone check the car, but would lock it if it was unlocked, AND she called me afterwards to tell me that every thing was good, and I should enjoy the rest of my trip. I did, in no small part to the reassurance offered by her small but important gesture. They have my business for all my future trips.
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Posted April 16th, 2011
Karen P.
great parking option, will definitely use it again..
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Posted April 15th, 2011
Mark C. M.
We appreciated the detailed instructions that were easy to follow, both in getting to the lot and getting to and from the airport. Thanks!
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Posted April 12th, 2011
Paul H.
Excellent service and facilities at the Intercontinental Hotel in Chicago Ohare. I'll definitely use it again.
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Posted April 12th, 2011
Carol M.
Good customer service--very appreciated.
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Posted April 11th, 2011
Omar C.
We had to wait over 30 minutes for the shuttle at the airport.
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Posted April 11th, 2011
Randal O.
Shuttle pickup took 40 minutes. took far too long.
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Posted April 10th, 2011
Craig C.
Having to stop at the booth after parking is inconvenient. The machine jammed after inserting our tickets to exit/pay, which meant we had to wait for an attendant (while stopped at an extreme angle). The attendant apparently had no way to extract the jammed tickets. So--entry and exit need fixing.
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Posted April 10th, 2011
Kenda L.
We will certainly consider your facility again for our next Park & Fly. Thank you
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Posted April 9th, 2011
Eric D.
The shuttle service to the airport was fine; the shuttle service back was atrocious. The Intercontinental Hotel needs another 1-2 shuttle buses in rotation to meet the demand.
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Posted April 8th, 2011
Kathy E.
Directions to the hotel were a little sketchy. Directions to where the shuttle picks up at the airport were very bad. Ohare is a big airport and there was no mention as to where Door 1 was located. I had to ask an airport employee for directions.
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Posted April 8th, 2011
Grace Horton K.
I only marked fair for the promptness of the shuttle because we had to wait around 30 minutes on our return to the parking site from the airport. Overall I was very pleased with the service.
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Posted April 7th, 2011
Margaret M.
I would use this parking arrangement again.
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Posted April 6th, 2011
Carol R.
will definitely use your service again
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Posted April 4th, 2011
Lewis R.
Both drivers were professional, courteous, and neatly uniformed.
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Posted April 4th, 2011
Christopher B.
I had to wait a long time for shuttle at the airport. During that time, 4 different Hyatt shuttles came and went.
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Posted March 30th, 2011
Gena M.
The Inter-Continental is very good about the shuttle to the airport. However, on the return the two times I have used them I have had to wait over and hour and had to call three times. I like that it is covered parking but the time lost is not worth it and I won't use this lot again.
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Posted March 29th, 2011
Peggy R.
Very pleased and will use again
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Posted March 29th, 2011
Tyson T.
Everything was provided as stated. This service saved me over $100 for a weeks worth of parking.
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Posted March 28th, 2011
Melissa M.
Finding the right place to go in order to enter the lot and find the right floor to park on was difficult.
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Posted March 28th, 2011
Shahyan A.
On the way to the airport, driver stopped for gas. For 10 minutes!! On the way back, after we had already left the shuttle center, the driver decided to circle back around to pick up other guests who had waved him down. Both times, the shuttle trip took longer than it needed to. If there are going to be 20 minutes between shuttles, they should at least be prompt and speedy.
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Posted March 27th, 2011
Tina M.
shuttle bus was very nice
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Posted March 24th, 2011
Terry B.
Great Service and will use again in the future.
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Posted March 21st, 2011
Michele K.
My daughter and her friend drove from the Quad Cities to chicago to take a flight and I was concerned about the parking. They didn't have any problems and were very pleased. They highly recommend your service.
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Posted March 21st, 2011
Jacob J.
Thanks Much!
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Posted March 20th, 2011
Jeannine B.
Very convenient for us!
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Posted March 18th, 2011
Gary M.
Affordable covered parking with timely shuttle service.
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Posted March 17th, 2011
Gerson A.
The customer service was excellent and the parking very convinient.
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Posted March 16th, 2011
Dayna F.
Very good parking experience for the price. Will definitely recommend.
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Posted March 14th, 2011
Kimberly E.
Impressive from beginning to end. Great nightly rate, very prompt (and extremely comfortable) shuttle service, and having my car enclosed in a gated garage while I was away was a nice piece of mind. The shuttle drivers were extra friendly and even helped me retrieve my cell phone that fell beneath the backseat to where I could not reach it. I was traveling by myself with a toddler and they ensured that getting to and from the airport was as quick and painless as possible. I will definitely use Airport Parking in the future and park at the same hotel whenever I can!
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Posted March 11th, 2011
Edward B.
You provide the best solution at a fair price for airport parking. This is our 2nd time using your garage and plan to use it again in the future.
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Posted March 6th, 2011
Claire K.
Thanks for the service. We came home and our car wasn't covered with snow and ice.
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Posted March 6th, 2011
David A.
Shuttle bus does not pickup from the airport as frequently as the other hotels do.
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Posted March 4th, 2011
Aaron W.
Liked the service. Will use again. Thanks!
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Posted February 24th, 2011
Rose Mary J.
The service was excellent! First time we have used it and definitely will again when we fly out of O'Hare.
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Posted February 20th, 2011
HAJIME S.
I wil use it again!
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Posted February 15th, 2011
Richard P.
The process was simple and smooth. Overall it was a good experience and I will recommend it to friends. Thanks!
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Posted February 14th, 2011
Thomas V.
you should use the thrid floor parking as will as the fifth. there was no one on the thrid floor parking. so didn't have to park so far up.it looks fun going up to the fifth floor when there is parking on the thrid floor
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Posted February 9th, 2011
Susan M.
More people should use your service! It was smooth and efficient! Thank you!
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Posted February 8th, 2011
Gary E.
intercontinental shuttle driver not good but everything else ok
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Posted February 8th, 2011
Ruth C.
Would have liked directions from tollroad. Site had directions from airport. I was going TO airport after parking car.
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Posted February 6th, 2011
Robert E.
The reader could not read my card. Instead of making me try again, the attendant could have just taken my payment. I was already tired from travelling all day. She realized her error and apologized a few times. If I were to fly out of O'Hare for a few days again in the future, I would definitely park there again. Thank you.
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Posted February 6th, 2011
Chrit C.
needed better directions at airport to find return shuttle
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Posted February 1st, 2011
Peggy G.
Great service. I have recommended you to a few others already.
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Posted January 31st, 2011
David S.
very convenient; I appreciate the indoor garage facility!
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Posted January 31st, 2011
Robert A.
shuttle bus appeared to be brand new, nicest one I have ever experienced! everthing worked out very well
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Posted January 30th, 2011
Matthew C.
Shuttle service can run more frequent.
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Posted January 30th, 2011
Jack V.
I love the Intercontinental Hotel parking option. I found it online recently and have now used the service twice; and will continue to do so. it is relatively hassle free, they have great parking/shuttle staff and affordable. Thanks!
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Posted January 25th, 2011
Lillian L.
The wait for this hotel's shuttle from the airport is a bit long.
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Posted January 24th, 2011
Mark M.
Much easier and efficient than I expected. Great service. I will definitely use again and often.
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Posted January 22nd, 2011
Anthony S.
The shuttle is very clean and well maintained; Drivers are professional and courteous. I will continue to use this service for my airport service. Very satisfied as a customer.
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Posted January 18th, 2011
John S.
I tell my friends about this service and they also have been very pleased with the service and price.
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Posted January 16th, 2011
William S.
I need to re read your instructions, and directions for parking were clear but return information was either missing or it didn't print. I will use your service again.
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Posted January 14th, 2011
Gerald G.
I was not happy that i had to go out of the terminal to find the bus station acroos from the Ohara Holton Hotel. It was hard to find and I will n ot take a service anymore that reqires me to leave th terminal and go outside in the cold to find the shudle. Also the shutle to the Intercontinental mad 2 other stops once it left the airport. not exceptable to me
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Posted January 8th, 2011
Patrice O.
I've already recommended to friends to use the service.
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Posted January 5th, 2011
Michael E.
Overall experience was excellent - staff at car park were extremely helpful and very courteous
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Posted January 4th, 2011
James E.
A great service. this is the 4th time I have used this parking and am very satisfied.
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Posted January 3rd, 2011
Diane S.
The only problem we encountered was we had to wait on the shuttle for 50 minutes upon arival. We called the number on the coupon 3 times and the attendent said there were three shuttles running. If that were true it would not have taken 50 minutes for a shuttle to arrive at door #2.
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Posted January 3rd, 2011
Stephanie G.
Upon arrival, I was told that the shuttle would arrive in 3 or 4 minutes. This quickly changed to 20 minutes which put me at risk of missing my flight. It actually came in more than 30 minutes and then only after I repeatedly asked the desk clerk to contact them. Had the TSA agents not taken me through priority check-in, I would have missed my flight. ...The final flight of the night with only sold out flights for the next two days. As it was, I boarded 4 minutes before it departed the gate. The shuttle issue was completely unacceptable. I would never use this lot again.
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Posted January 1st, 2011
Pamela R.
We were happy with the service and parking accommodations. I am glad we found this and will use you in the future as well as tell you to others.
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Posted December 31st, 2010
Usama M.
It took me one and half hours and 2 calls waiting for the shuttle bus at the international terminal as the shuttle does not go to the terminal unless you call and let them know that you are waiting.
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Posted December 30th, 2010
Pravin G.
Receipt showed door 1 pickup but when called number to alert for pickup we were told door 2, missed one shuttle. Waited for 1 hour. shuttles do not run at 20 minute intervals at 9pm when we waited
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Posted December 30th, 2010
Scott D.
Shuttle departure time to the airport was excellent. Wait time for the shuttle upon returning was poor - 30 minute wait...
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Posted December 28th, 2010
Susan L.
My car battery was dead when I arrived back in Chicago. The hotel had a jumper and the attendant was plesant and prompt. My car started right away...no cost. I will park there again.
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Posted December 28th, 2010
Jane W.
This was the first time we used this service. Service was prompt, efficient and economical. We will be sure to sing your praises! :-)
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Posted December 14th, 2010
Onyte A.
Great service. Can't beat the price, I used to use a taxi or limo.....no more. I park at the Intercontinental and on the way home, we eat at Capital Grill. Thiis the second time I have used this service for shorter vacations.....Love it!
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Posted December 14th, 2010
June G.
I had trouble paying at the kiosk. Instructions should clearly state that your credit/debit card needs to be inserted magnetic strip up.
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Posted June 27th, 2010
Liz M.
We chose this parking because of the rates, free shuttle which runs often, safety, and location. An unbeatable combination! Thank you!
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Posted June 27th, 2010
Andrew M.
Excellent and convenient.
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Posted June 25th, 2010
Sandra C.
The ease of use - the directions - the quick pick up - everything far exceeded our expectations
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Posted June 24th, 2010
EUGENE K. L.
battery in car had died-attendants very helpful in promply bring carger to where car was parked to get car started
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Posted June 21st, 2010
Pat H.
The staff was very courteous and helpful. The location in proximity to the airport was perfect. I was glad my car was in a covered garage and secure. Thank you for this wonderful service.
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Posted June 20th, 2010
Kathy J.
Shuttle was very comfortable and we really like the covered parking. Also, very reasonable rates. Friendly staff at both the hotel and shuttle service. Overall good dependable service.
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Posted June 18th, 2010
Thomas G.
Great service and will definitely use again.
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Posted June 16th, 2010
Arthur F.
Excellent value for covered parking with excellent shuttle.
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Posted June 16th, 2010
Paul S.
Great service with a very reasonable cost. The service is easy to use, secure and nicely located for the Chicago O'Hare location.
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Posted June 16th, 2010
BRIAN H.
The instructions had been copied many times so some of the information was missing ( off the page ) which caused some extra steps . The shuttle was to run every 20 minutes but it was over 30 minutes when I callled to see where it was. 9 am on a
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Posted April 9th, 2010
Gregory F.
Very satisfied with the parking -- had parked in long term parking at the airport previously. Appreciated the covered parking, prompt shuttle, and courteous driver. Will use this service again.
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Posted April 6th, 2010
JANICE S.
I have used your services now twice, as i dont travel much but will use them again when i do travel
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Posted April 6th, 2010
Deb G.
The parking lot & service was wonderful. Finding the pick up location for the shuttle back to the hotel after our trip was very confusing!
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Posted March 30th, 2010
John P.
Great location, price and service. We would recommend it to everyone and we will use it again.
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Posted March 29th, 2010
Alicia H.
Wonderful, prompt service. The new kiosk for paying the bill is very convenient. Great price!
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Posted March 29th, 2010
Timothy D.
wonderful service, nice covered lot, great price, what more could you want?
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Posted March 29th, 2010
Gary B.
No issues. Everything was extremly easy and hassle free!!
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Posted March 29th, 2010
Angela T.
My parking experience was everything the web site said it would be. It was clean, close, great shuttle service and the parking attendants were nice. Very easy.
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Posted March 27th, 2010
Patty M.
Very prompt service and polite. We were so p[leased with the parking situations that next itme we will stay in the hotel the night before we leave. Very clean and beautiful Hotel
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Posted March 26th, 2010
DAVID Y.
It was quick, easy, and a great value. We would definitely book through the service again.
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Posted March 26th, 2010
Vernon H.
Will definitely look at using your services again! Excellent and so easy for us rather than parking at the airport! Second time we've used it and we'll be back for sure.
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Posted March 22nd, 2010
Steve H.
Directions were very hard to follow especially when leaving the parking sturcture. There were no directions provided about leaving the structure and going west to Rockford. Very frustrating when leaving.
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Posted March 22nd, 2010
Ruth Ann H.
The price was great, the shuttle was waiting when we arrived, and the payment was just as was listed on directions. Thanks so much!
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Posted March 22nd, 2010
SUSAN S B.
the value you offer is excellent, the people who operated the shuttle were super. i would say that the hotel staff was stand- offish about giving directions for paying that was my only complaint
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Posted March 22nd, 2010
JANE L.
THE PRICE WITH IT BEING INDOORS AND PICK UP EASY TO GET TO, I HAVE ALREADY MENTIONED YOU TO MANY FRIENDS AND THEY WILL BE USING YOU IN THE FUTURE. THANKS
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Posted March 21st, 2010
Jeffrey D.
Easy to use, great price.
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Posted March 21st, 2010
Asher C.
The intercontenental parking attendents were very helpful, our battery died while we were gone and they helped us jump our battery. Also the concierge at the hotel gave us excellent directions home.
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Posted March 20th, 2010
Kevin H.
The Intercontinental Hotel O'Hare turns something as mundane as parking for a flight into something bordering on luxurious.
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Posted March 18th, 2010
Charles H H.
First time user and will use the service again. Thanks
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Posted March 18th, 2010
Danial N.
Had to wait about 20 minutes for pickup and the directions said for us to wait at door 1 in terminal 3 but a phone call to ask when the shuttle would arrive gave us the correct instructions. Overall, I would use the service again if I fly out out Ch
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Posted March 18th, 2010
Marti I.
I plan to use this garage for all travel!
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Posted March 17th, 2010
Kenneth M.
On return from trip, we waited more than 40 min. for bus and it was to run every 20 min during day.
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Posted March 17th, 2010
Todd W.
The parking lot was just as described and the instructions upon arrival were perfect. We wanted a covered, safe, and convenient place to park the car. As for the price it was the best value I have ever had near Ohare.
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Posted March 17th, 2010
Trevor P.
I had to wait 50 minutes at Terminal 5 at O'Hare for the Intercontinental shuttle on my return. I wqas told that they only had one driver as two had not turned up that day. Not my problem - or should not have been. Very poor.
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Posted March 16th, 2010
Ken H.
Intercontinental shuttle was ontime,clean and courteous. No issues at all.
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Posted March 16th, 2010
Onyte A.
Used to use a service. I waited longer for the service than I did for the Intercontinental shuttle! My car was safe and it was so easy to get to the Hotel and down the elevator to the shuttle to in front of the AA terminal. Same thing back. I was ver
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Posted March 16th, 2010
Herbert J.
The shuttle service between O'Hare and the Intercontinental continues to be completely unreliable. To wit, as on many prior occasions. the shuttle service does NOT adhere to the advertised schedule of 20 and 40 minutes past the hour and at full hour.
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Posted March 16th, 2010
John S.
I chose to take a cab from the international terminal at Ohare because it is too inconvenient to call for the special shuttle needed.
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Posted March 15th, 2010
Diane L.
Shuttle service was excellent. Easy to find and in close proximity to O'Hare. It was nice to know we wouldn't have to scrape snow or ice when we returned. We'll be back!
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Posted March 15th, 2010
James M.
Very satified. Only problem was upon return. Payment machine we were directed to use did not work; would have been nice if someone had put an "out of order" sign on it. We couldn't figure out what we were doing wrong! Otherwise, it was a wonderfu
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Posted March 12th, 2010
Carmela V M.
The ramp to get in and out of the garage is really high angle.
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Posted March 9th, 2010
Nicolaas G.
Smooth sailing at competitive prices, well done
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Posted March 4th, 2010
Christopher B.
as mentioned waiting 40 minutes to be picked up at airport even with multiple calls to hotel. everything was great other than that but that is quite a service killer. They said they will have shuttles every 15-20 minutes come by the airport when I
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Posted March 4th, 2010
Sue M.
Very convenient and affordable parking. I loved the fact that it is indoor parking. I will use this parking again the next time I travel.
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Posted March 3rd, 2010
Michael W.
Excellent alternative to airport economy parking lot during bad snow and rain weather. This is all indoor parking for very good price. The casher on the 2nd floor was very friendly and helpful and it is 24 hours. I got a good space near the elevat
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Posted March 3rd, 2010
Eunju C.
very reasonable rate and excellent service. Thanks.
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Posted March 2nd, 2010
Michelle N.
Chose the Interncontinental because shuttle runs every 20 minutes ( not every 30 as at other sites); parking clean, under cover-much appreciated during winter.
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Posted March 2nd, 2010
Gary E.
glad I found this service. Convenient and priced right
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Posted March 2nd, 2010
Laura W.
This was the first time we used the Hotel Intercontinental parking garage in Rosemont, IL. to fly out of O'Hare. We had previously used the Marriott lot, but chose Intercontinental because it was a covered lot (due to weather thought it was worth pay
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Posted March 2nd, 2010
Gary S.
Everything went as I expected. The covered parking and pricing was what I was pleased with.
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Posted March 1st, 2010
Joyce H.
We were really happy with the service. We parked with ease, took a fast shuttle to the airport, and returned a week later to find our car just as we left it. The price was reasonable, and everyone was super helpful. Thanks so much!
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Posted February 27th, 2010
Jouko S.
Prompt, courteous service with friendly, informative staff
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Posted February 24th, 2010
Joseph K.
Really like using this service and will continue using it. Very convenient and value is great.
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Posted February 24th, 2010
Jacalyn H.
I was very pleased with the service and will use AirportParkingReservations.com again in the future!
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Posted February 23rd, 2010
Judith K.
I love the indoor parking at Intercontinental Hotel Chicago Ohare, especially in the winter time. Great!
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Posted February 21st, 2010
Gretchen J.
Great service, great directions, very easy , comfortable bus, no waiting, great price! Would highly recommend!!!
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Posted February 20th, 2010
Rose L.
I did not appreciate the way the valet parkers drove around the garage. They were not curteous to the self parkers and drove extremely fast and dangerously. After witnessing the way the valets drove I would never use the valet.
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Posted February 18th, 2010
Angelique M.
great indoor parking well maintained
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Posted February 17th, 2010
Mark S.
First time we have used your service. Very impressed. A+++++ We like the price, indoor garage in the winter in Chicago was a big added bonus. Excellent service, would recommend to any travelers
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Posted February 17th, 2010
Herbert J.
Shuttle Service on 2/11, 2/15 and 2/16 were all punctual.
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Posted February 16th, 2010
SAMUEL L.
Very clean/neat, comfortable, courteous, on-time ride.
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Posted February 16th, 2010
Harold P.
Excellent Value
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Posted February 15th, 2010
Patrick B.
the intercontinental @ ohare airport was great!
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Posted February 12th, 2010
Nancy S.
Battery was dead, got prompt quick jump from staff. Definitely would use again, much better than other OHare spots we've used in past.
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Posted February 11th, 2010
Robert B.
Great covered parking convenient to the airport.
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Posted February 8th, 2010
Barbara D.
We did niot know about this service until we found it on the internet prior to this trip. It was less expensive than O'Hare's outermost lot and we felt it was more secure. It worked perfectly for us since we sere flying to a warm location and wante
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Posted February 6th, 2010
Trevor P.
An easy and efficient service. I like covered paking year round.
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Posted February 3rd, 2010
Sarah K.
Great experience! Attendant was incredibly courteous and helpful...lot and shuttle bus was CLEAN! Reasonably priced...definitely would use service again!
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Posted February 3rd, 2010
Lucille L.
Price for indoor parking was a factor for me. I would have preferred to pay for the entire stay online when I made the reservation. Upon my arrival the clerk at the parking office on the second floor did give me my ticket to be used for payment and
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Posted February 1st, 2010
Joyce C.
I like short surveys. We were very pleased with the service, security and nearness to the airport.
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Posted February 1st, 2010
John S.
Shuttle to airport very prompt. Pickup at airport waited full 30 minutes.
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Posted February 1st, 2010
George R.
Online ability to pay in advance would be very helpful
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Posted February 1st, 2010
Martin S.
Very nice indoor parking. Shuttle was easy to contact for pick up at international terminal. Attractive cost benefit.
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Posted January 30th, 2010
Matthew F.
Great job. One suggestion. When you register at the hotel, they should have a handout/map of where the bus shuttle is so 1) you know that is where you need to go and 2) you get there
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Posted January 29th, 2010
Marsha C.
I felt like I had a longer than expected wait for the hotel van at the airport. Perhaps I just missed one.
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Posted January 28th, 2010
Kate L.
I was suppose to park my car on level 5. Instead I parked on level 3. When I returned from the trip I could not find my car. I finaly ran into a young man from the Hotel who was getting in his car to go home. I mentioned I could not find my car a
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Posted January 27th, 2010
Herbert J.
Shuttle service of the Intercontinental remains woefully unreliable. The scheduel of vans leaving every 20 minutes a marketing ploy with very little attention being paid to whether customers of the hotel may be upset about the lack of maintaining a
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Posted January 26th, 2010
John W.
the instructions sent us to the correct door for exiting the airport but did not tell us to cross three roads of taxi traffic then walk 150 yards to the shuttle building, nor did it say which door to wait at inside the shuttle building ( any one of
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Posted January 26th, 2010
Elizabeth M.
easy parking with no hassle - fantastic!
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Posted January 25th, 2010
James C.
Excellent service and pricing, best alternative to parking at O'hare.
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Posted January 25th, 2010
Thomas D.
Shuttle service on pickup wasn't at shuttle door. Called twice and each time they told me 10 to 15 minutes. Waited just under an hour to be picked up...Spoke with several people while waiting who use Avistar and all were picked up before me. I hav
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Posted January 25th, 2010
Robin D.
The whole experience was very positive... and easy! The price was great, the directions easy to follow and everyone we came into contact with was pleasant and helpful. Highly recommended!
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Posted January 24th, 2010
Douglas N.
The parking facility was good, the hotel shuttle was excellent and was prompt. My only question was that there was that the Intercontinental Hotel is not on the hotel contact phone station at the O'Hare shuttle center. It would be good to have an eas
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Posted January 22nd, 2010
Marge G.
After we returned to the USA w called for the pick-up and had to wait
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Posted January 19th, 2010
Arlene R.
Excellent Service!
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Posted January 18th, 2010
Susan S.
I chose the Intercontinental this time due to the covered parking (anticipating snow). However, registering my car at with the garage attendant was a little awkward/time consuming (I left my coat in the car instead of taking to Costa Rica, so I was
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Posted January 18th, 2010
Howard R.
Staff was quite accommodating. I had 2 problems that were my fault: (1) the machine card could not be read because it was damaged (by me accidentally) -- the attendant was responsive and handled the transaction manually. (2) my battery was dead bec
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Posted January 18th, 2010
Mark S.
Loved the covered parking especially with the heavy snows we had earlier in the week.
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Posted January 17th, 2010
John O.
Honestly, choosing the Intercontinental O'Hare parking lot was a combination of price, location, parking type (covered), and security -- it is tough to rank. The price difference between the O'Hare lots or chauffeur from the house was considerable,
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Posted January 16th, 2010
Steve B.
The directions to the hotel's garage were very good. The steps to follow for parking and paying were clear and easy to follow. The garage attendant was friendly and helpful. Parking indoors at the InterContinental Hotel is ideal. The cost is fair.
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Posted January 16th, 2010
John S.
There were no instructions on what to do for pickup at O'Hare upon returning from our trip..
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Posted January 14th, 2010
Cal Watters W.
This is the second time we have used your parking service and just love it!
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Posted January 14th, 2010
Marti I.
Plan to make this my permanent airport parking. Very pleased.
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Posted January 12th, 2010
Christine N.
the driver that picked us up did not even try to help with bags. he never moved out of his seat.everthing else was real good
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Posted January 11th, 2010
Noreen R.
had a difficult time leaving your lot; the pay on foot machine did not work; had to find an attendant to pay, and was not given a card to exit. The 2 minute exit turned into 35 or more minutes, and held up many other cars. Might have been due to th
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Posted January 9th, 2010
Leslie C.
The shuttle from hotel was great. Pick up at airport was horrible! We waited more than 45 minutes for the shuttle that was supposed to be every 20 minutes. I believe he drove by once and didn't stop. When we finally did find him, he was double pa
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Posted January 9th, 2010
Byung-Joo L.
Parking lot is in indoor lot and very clean, and I am very satisfied. However, the shuttle service was not very prompt. Shuttle service did not run on their promised schedule (every 20 minutes). I waited almost 40 minutes in the airport, and I finall
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Posted January 9th, 2010
Sara Elizabeth D.
The shuttle was late, took hotel guests to a work location in the opposite direction of the airport, and, upon arrival at the airport (25 minutes later), they discovered that one of the passengers had taken my luggage by mistake. The shuttle had to
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Posted January 8th, 2010
Susan O.
This was just perfect for my sister and I, we were safe, warm, and had no problems with any of the airport disasters!!!! Thanks will diffinitaly be using again in April for my trip to Aruba
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Posted January 2nd, 2010
Alicia H.
The price was good. We liked being able to park in a garage. Proximity to the airport was nice. It was easy to find the garage. The trip to the airport on Christmas day was prompt, driver friendly. We didn't like having to wait for an hour for t
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Posted January 1st, 2010
Jacqueline M.
The intercontential closed off the inside kioke and had to pay as I left the parking lot which made me uneasy incase there was a problem with rates being charged.
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Posted January 1st, 2010
Juliette H.
Excellent experience! Our car was even cleared of snow. As a matter of fact, all the cars in the lot were cleared of snow when we arrived. The bus was also waiting outside for us when we exited the terminal, so we didn't have to stand in the cold
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Posted January 1st, 2010
Linda G.
Great indoor location. Good price. I did not like having to wait 30 minutes for the shuttle when I returned.
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Posted December 31st, 2009
Randy B.
The pickup site at the airport was a little difficult to find, but overall a great experience.
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Posted December 30th, 2009
Carla H.
The shuttle was prompt however, for pickup at the airport the instructions provided specified to wait at Door 1 but the shuttle driver picked up at Door 2 so I had to walk even further with heavy luggage.
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Posted December 29th, 2009
Jose Enrique F.
Great service. I will surely comeback.
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Posted December 29th, 2009
R Jeffery C.
Shuttle took 25 minutes to pick us up at the airport. Was expecting no more than 20.
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Posted December 28th, 2009
Marci M.
Every 20 minutes for the shuttle would have been nice.
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Posted December 28th, 2009
Rodger Y.
First time to use Intercontinental Hotel parking through Airport Parking Reservations for our local trip from Illinois to Florida during the Holiday season. Their service is excellent and parking spots are weather proof. If you want a hassle free tr
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Posted December 27th, 2009
Jan B.
The Intercontenental was a bit out of the way but provided the indoor parking we need in Chicago in the winter months.
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Posted December 27th, 2009
Keith R G.
I love the competitive price and convenience. The covered parking is a real bonus for Chicago in the winter time. I tell everyone about your service. Thanks
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Posted December 16th, 2009
ANNETTE R.
I had no idea this service existed. What a savings!!! The shuttle is more comfortable and convient than the airport train. I highly recommend this parking garage.
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Posted December 16th, 2009
Stephen J T.
Airport pick up was a little confusing. The directions stated Door 1 for pick up however the shuttle was very much nearer Door 2 resulting in us missing the shuttle at first, I should also add temperatures were below zero which made waiting outside
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Posted December 16th, 2009
Frederick A.
The garage was clean and the staff courteous. We had a dead battery when we came back and I just used one of the phones on the floor I was parked on and called the operator to see if I could get a jump. Five minutes later, a person came with a char
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Posted December 15th, 2009
Mizel N B.
Primary reason for using this location is because of the enclosed parking structure.
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Posted December 9th, 2009
Jeffery E.
The parking space and conditions were excellent. The only complaint, the shuttle service was a not as prompt as expected.
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Posted December 9th, 2009
Miguel T.
Parking is very convenient and safe. Both parking area and shuttle bus are clean.
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Posted December 8th, 2009
Frank A.
Had a bit of trouble with instructions for machine--staff was excellent in their handling of the additional instruction I needed. Kudos!
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Posted December 8th, 2009
Waqar M.
nice covered car park, plenty of space, prompt shuttle, closer to airport.
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Posted December 7th, 2009
Timothy B.
Great Service. Staff is friendly and the parking was nice andf easy
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Posted December 7th, 2009
JORGE E. R.
VERY GOOD
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Posted December 6th, 2009
Randall I.
We waited more than 40 minutes for the shuttle to pick us up at the AIRPORT.
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Posted December 6th, 2009
Dawn C.
The shuttle to ORD was great. Arriving back into ORD on Saturday PM around 830pm, took over a half hour for the shuttle to arrive and it was packed...people had to stand, then wait for everyone to get luggage and pay for vehicles.
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Posted December 6th, 2009
Barbra M.
First time, so very confusing when I picked up my car. I assumed that when I checked in, I was asked for my credit care. I am not sure why, nor was the gentleman at the gate, But, I did enter my card, as instructed to get out.
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Posted December 3rd, 2009
Deborah H.
Directions did not give location of entrance to parking garage, time between shuttle pickups is too long going and coming. Other shuttle services had 10-15 minutes intervals between pickups.
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Posted December 2nd, 2009
William T.
We found your services to be as good as they can get. Your people were/are absolutely superb. Thank you for everything.
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Posted December 1st, 2009
Nora H.
This was our first time using a non O'Hare owned parking lot, and we were impressed at how easy, clean, and classy the service was. Getting to the Shuttle Bus lot was easy, but the instructions given at the pakring lot for first timers are a bit conf
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Posted December 1st, 2009
Andrea C.
I'm very pleased with airport parking.com as well as Intercontinental Chicago parking lot. Everything went smoothly. During my trip I misplaced the card used for checkout. So I had to contact an attendant and she politely took care of my payment with
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Posted December 1st, 2009
Nancy K.
We are very happy with the service and cost of the parking. We really like the Intercontinental garage. It is nice to be covered at all times when walking to shuttle.
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Posted December 1st, 2009
Kuni K.
Great service. No issues, everything went smooth and at great price! Definitely will use again
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Posted November 30th, 2009
Matthew S.
Waited for over an hour for the shuttle. Got fed up and called the hotel. Still waited too long on a nice day. What would it be like if it were snowing.
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Posted November 30th, 2009
Meghan P.
would definitely park there again! great service and great price!
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Posted November 30th, 2009
Jorge F.
Compare with other park and fly services you are the best! That simple.
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Posted November 29th, 2009
Sandra O.
We accidentally left on an overhead light in the car, but the parking lot attendant happily jumped the car for us and we were on our way. We will never park in the O'Hare long term lot again, this was WAY better!!!!
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Posted November 29th, 2009
Roy N.
Very good price. Very nice location.
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Posted November 29th, 2009
Georgia W.
our parking experience was pleasant and very efficient. We would definitely book parking thru this site in the future.
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Posted November 29th, 2009
Mark C.
The first answer would have been excellent had the shuttle arrived at the airport 10-15 minutes sooner.
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Posted November 28th, 2009
Thiruppathy S.
Clean new parking structure, prompt shuttle service
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Posted November 26th, 2009
Angela C.
We waited for the InterContinental shuttle at O"Hare for 55 minutes before they picked us up. We were told it would take 20 minutes when we called for pick up. When the driver came I was told there was only one shuttle (running the day before Thank
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Posted November 24th, 2009
Michaelangelo P.
I would probably use the service again. Although, the parking shuttle upon departure: had to wait about 20mins for shuttle. Upon arrival to Ohare: had to wait 45 minutes for a shuttle!!!! Unacceptable!! Need to mention the driver did not assist with
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Posted November 24th, 2009
Jerome N.
The Intercontinental Hotel Chicago, O'hare was perfect for our parking needs. We will be using your web site & the hotel next time.
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Posted November 24th, 2009
Austa M.
The intercontinental parking lot was very nice and the shuttle was top notch.
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Posted November 24th, 2009
Trevor P.
Good all round service
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Posted November 23rd, 2009
Melissa D.
Our trip to the airport was wonderful. The staff was kind and prompt with getting us to the airport on time. It would be nice if the desk that you stop at, on your way down to the lobby, to get your ticket were in a more convenient location. We were
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Posted November 22nd, 2009
Timothy G.
Shuttle service was great. Great overall experience. Would use them again.
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Posted November 18th, 2009
Derek H.
Brilliant service that we intend to share with friends and family. We were out of the airport and driven to our car within 10 minutes of passing through customs by a friendly and courteous driver. Many thanks.
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Posted November 18th, 2009
George S.
I will definitely use this facility whenever I travel. Every aspect was top notch.
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Posted November 18th, 2009
Mary Beth J.
I use location, price, and type of parking (indoor, outdoor) in combination for importance criteria. This trip you hit the mark on all three.
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Posted November 18th, 2009
Kathie C.
We were extremely pleased to have found your website and will be telling ALL our family + friends (all over the country) to check you out. Everything could not have gone any smoother and we commend you for this fine program.
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Posted November 13th, 2009
Vlasta M.
The only problem I had was finding the entrance to the garage and getting back on the south tollway coming out. More signs are needed. Otherwise it was a good experience and I plan to use the service again. It will be easier now that I know where I'm going.
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Posted November 12th, 2009
Leonard J.
The instructions for "retrieving a vehicle" at the end of a trip - at the kiosk - are extremely confusing and caused me additional trauma at "check-out". I encourage all users to seek assistance from on-site personell at the check-out machine!!!!!
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Posted November 11th, 2009
Cheryl S.
Very easy and convenient. Felt much safer than the airport lots because of the inside location and traffic of hotel guests.
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Posted November 7th, 2009
ROBERTA P.
Good Job. Every thing was great, I felt my car was safe while I was gone and that helped me to enjoy my vacation. We will use you again.
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Posted November 4th, 2009
Sharon G.
Had not used this service before, I was in a hurry to catch my flight and completely forgot the instructions to stop at the booth to get the discount coupon. When I returned I was directed to the booth and given the discount coupon and all was well.
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Posted November 3rd, 2009
PAUL C.
great location very easy to use
Arrival Info:
Upon arrival to the garage, please take a ticket from the machine. Drive straight up the ramp and park on the 5th floor or higher. After you park, take the elevator to the 2nd floor of the garage WITH YOUR PARKING SPACE NUMBER (found on the ground at the end of your space) and register your vehicle at the Parking Garage Booth. There you will receive a COLORED discount coupon. The COLORED coupon must be used to receive the discounted price for, final pay at lot total on your return. Payment instruction and return shuttle informaion form will be given at this time. Failure to use the discount coupon may result in a full price total parking per day. Proceed through the lobby of the hotel and board the shuttle at the main entrance of the hotel.
Airport Transportation:
The InterContinental Chicago OHare provides a luxury shuttle service 24 hours per day at no additional cost. The state of the art shuttles depart the hotel every 20-30 minutes, depending on time and day of week.
Operation Hours:
The Parking Garage Booth is staffed 24 hours per day for your convenience.
Additional Information:
The InterContinental Chicago OHare - provide a luxury service at a low rate. The InterContinental Hotel, Garage and Shuttles are brand new. You will be able to enjoy a luxury trip to ORD airport at a great rate. Services also include use of the state of the art flight center inside the hotel so you can be updated on travel news. The interContinental provide garage parking, staffed 24 hours, meaning your car will be fully protected from the elements and secure. Upon your return, The InterContinental Shuttles pick up domestic travelers at Door 1 of the Shuttle Bus Center and International travelers are encouraged to phone the hotel on arrival to OHare.
