Distance from airport: 8 miles
Please proceed to the Front Desk and present your Reservation Receipt. Please note: Hotel assumes no responsibility for vehicles left on premises.
Shuttle schedule to DFW leaves the hotel top of the hour. Hotel recommends that you plan to be at the airport TWO HOURS prior to your flight departure time.
Open 24 hrs a day, 7 days a week.
The Holiday Inn Express Hotel & Suites DFW offers some of the very best rates on DFW parking anywhere. With regular, reliable shuttle transportation why not try this parking lot the next time you fly out of Dallas Ft Worth?
Breakdowns based on 30 ratingsWRITE A REVIEW
1-20 of 25 Reviews
I had very horrible experience with this service. They took more than one hour to pickup from the airport. I called at 10:00 AM letting know them I waiting outside for the ride. Again I called at 10:20 for the verification. The receptionist said the driver is on his way and will be there in 5 to 10 minutes. I was getting late to the office due to working day. I request her to get the approval for taxi or Uber if they are paying for it but they denied and stating the driver is on his way. Every 10 minutes I was calling to get the status but nothing changed. The driver showed up at 10:55 and we reached at the hotel at 11:10 am. Online it shows 1.5 mile from the airport but it is 7.4 miles at terminal C. Please check out their reviews before booking.
When we arrived the desk attendent wasn't sure how to check us in and ended up taking my only printed copy of our reciept. Once we were parked we waited about 10-15 minutes for the shuttle. Upon our return (arrived at 6:00am) I called to get the shuttle and was told the shuttle was not available and we would need to get a cab. $26.00 later we arrived at the hotel. We I asked the night attendant why there was no shuttle, he had no answer and asked for our receipt (which they took at check-in). I left fustrated with the managers number. After speaking to the manager I have secured a refund for the taxi ride. I believe everyone needs a second chance...
Once back at Dfw airport ,called Hotel for pick up and I had to convince the front desk that I parked there He was claiming I was not on the list. Frustrating!!! Voucher was given the day of the departure and a sign up sheet was filled out with license plate number. It took a phone call longer than expected Which is exactly what you do not want at your return late at night. Driver was courteous. Took 50 mins from te time of te call.
The shuttle drivers were very friendly and pleasant. However it did take nearly an hour to be picked up from the airport from the time I called and requested a pick-up. The front-desk was very apologetic and assured me that such wait times are not typical, and they were just very busy or short on drivers. Regardless, waiting for nearly one hour at the airport curb was definitely an inconvenience.
The shuttle was late dropping us off and it was late picking us up. It was suppose to be at the hotel on the hour and it was late about 45 minutes, it was supposed to be at the airport at 3, and it arrived at 3:45.
Drop off at airport was great. The driver was courteous. However the pickup from airport was not great. Longtime wait and no help with baggage. And not at all friendly
When I went to pick up my car they didn't ask me for my name or car, I just went to my car and took it, my car was ok but I wonder if they were keeping an eye on it or not. Everything else was perfect.
Super experience! Will be back!
Awesome service, convenient parking, wait time was less than 30 minutes, drivers very professional and courteous.
The driver told me two times I was frowning. He then told me he liked his passenger as she is always smiling. I'm over 70 and I was tired and I felt his comments were completely out of place. About 5 minutes later she begins to throw up in a bag. Im sitting directly behind the driver so I can see lipstick on the inside of the bag and I'm wondering why she is in the van if she's sick. He has to roll the window down and pull over so she can continue to throw up. This is not the way we intended to end our vacation. I had booked another hotel until I read the reviews. I cancelled them and booked with you because of your good reviews. Wish I could have written a good review too. This happened sunday night around 8 pm.
Everybody at the hotel was extremely nice and professional, sign in was easy upon arrival; shuttle was available within 15 minutes of arrival, and pick-up was just as fast, waited less than 15 minutes to be picked up at the airport, and the drive to/from the airport was only 10 minutes. The lot is good, as long as you park on the front of the building, felt very safe. If I ever need to park at DFW again, definitively using this hotel again.
Excellent service, all the attendants were courteous and professional, sign up upon parking was easy and fast; shuttle was ready within 15 minutes and the travel time was about 10 minutes. Pick up at the airport was just as fast, less than 15 min wait. The lot was good, fairly safe if you park in the front of the building. Will use this hotel again if necessary!
Super friendly and wait time was way better compared to others.
both drivers were excelent
Everything was good. Waited at the airport for about 45 minutes after calling them but overall a great experience. Would definitely use them again in the future.
The afternoon shuttle driver was hilarious in addition to being quick and attentive. Everyone I dealt with was professional and friendly. This was a terrific experience for me, and I will definitely park here again next time I fly.
Great! Our plane was delayed so we didn't get in till 3am and they came and picked us up promptly. Thanks
Great Experience all the way!
Brandon was awesome!! We had a little confusion on where to go once we got back to DFW so we missed him but he came back and picked us up. He was very friendly and made us feel comfortable after a long day of crazy travel delays!!
The drivers were extremely nice and professional!