Holiday Inn Express Hotel & Suites - Detroit Metro Airport DTW

(2 reviews)

Distance from airport: 11.2 miles

Reserve

Choose parking option

  • Price

    $599per day
  • RESERVE

Details

Parking Options & Amenities

  • Car Care
  • Car Wash
  • Curbside
  • Customer Restrooms
  • Exterior Fence
  • Free Coffee
  • Free Newspaper
  • Handicap
  • Open 24 Hours
  • Security Cameras
  • Self Park
  • Valet

Arrival Info:

It is required to arrive 20 minutes prior to shuttle departure to park your vehicle and complete parking registration. Runs to the airport are on a fixed schedule on the top of every hour (example 1:00pm, 2:00pm, 3:00pm)

Airport Transportation

Runs to the airport are on a fixed schedule on the top of every hour (example 1pm, 2pm, 3pm)

Operation Hours

24 hours a day, 7 days a week

Additional Information

The Holiday Inn Express Detroit Airport parking service offers a convenient and truly great value alternative to parking at DTW itself. With extremely low daily rates, this is a cheap DTW parking option with the convenience of being able to leave your car in the safety of the hotel lot. A regular shuttle service is available to take customers to Detroit Metro Airport. Please be aware the shuttle leaves on the hour.

Reviews

  • Overall Rating

    4.2

    • 4
    • 0
    • 0
    • 0
    • 1
  • Heidi M. July 13th, 2014

    NEVER, EVER pay for airport parking at this hotel! We parked here for 12 days from May 29 through June 9. For 20 years, my family has always parked at hotels for airport parking because it is more reasonable. However, after such a bad experience at this hotel, we are rethinking this decision. NEVER park at this hotel for airport parking unless you want to wait for nearly 1-1/2 hours for the shuttle to pick you up at the airport. It’s definitely worth paying a little more and parking elsewhere with a more reliable shuttle. We called the shuttle at 11:20pm on 6/9/14 and were told it would be there in 15 minutes. We called at 11:45pm and were told that it picked up other people, was full, and we’d have to wait for it to return in 30 minutes. We called at 12:20am and were told the shuttle was 2 minutes (yes, 2 minutes) away. It didn’t arrive until 12:40am. It was 1am when we got to the hotel, we had a 4-hour drive home to Ohio, and I had to be at work at 8am. I thought the hotel could benefit from a little constructive criticism (maybe they could have a better system in place – like taking the callers’ names so that the wrong party doesn’t get picked up in their place), so I sent a fax to InterContinental Hotels Group’s HQ on 6/10/14 with a copy of our 10-day parking reservation and received a response in a 6/11/14 email that the hotel would contact me directly within 48 hours. No response. On 6/18/14, I sent a follow-up email to IHG HQ again that I had received no response. They said the manager at the Belleville Holiday Inn, Jessica Thomas, had no record of our reservation (I had faxed it with my 6/10 fax!). On 6/19/14, I sent a fax to the Belleville Holiday Inn with a copy of our reservation. No response. On 6/30/14, I sent a fax to both IHG HQ and Jessica Thomas in Belleville. Still no response, and it’s 7/9/14. Apparently, neither the Holiday Inn Belleville, MI, nor the InterContinental Hotels Group’s Headquarters care about customers. Or maybe it’s just parking customers they don’t care about. Take my advice and NEVER USE AIRPORT PARKING AT A HOLIDAY INN!!!

  • Mary Jo L. July 8th, 2014

    verified customer

    great service. clean, well-lit lot. polite drivers. easy to make reservations.

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