12/19/2013 - 01/04/2014
Check in at front desk for parking pass, against your reservation voucher. Shuttle runs every thirty minutes from 6:00 AM until 11:00 PM.
6:00AM - 11:00PM. Runs every thirty minutes to the airport. On call, returning from airport to hotel.
24 hrs, 7 days a week. Shuttle service available every 30 minutes from 6:00 AM until 11:00 PM.
The staff and drivers were all very nice and helped me in a timely manner! I will be using this service again!
The hotel rep said the shuttle leaves on the hour, every hour. I arrived at 12:45 pm for the 1:00 pm departure, the shuttle returned at 12:25 to take me to the airport. This is not a good hotel to use because their departure schedule is not always accurate.
Going to the airport was great - the attendant was super nice, professional and very helpful. Coming home was an absolute disaster. We waited 1 hour and 10 min for someone to pick us up. We called while in the plane for a shuttle van and they said they would be there in 15 min. 30 min went by and we called back and they said the driver forgot he will be on his way and will be there in 15 min. 30 min later I called again and they were nice enough to page the driver and said he was 5 min away. Why would anyone say that the driver forgot??? That's not good customer service at all and the parking lot where they wanted us to leave the car didn't look at all safe. I would have much rather parked in a garage.