*Airport Access Fee - 10.00%
Check in at front desk for parking pass, against your reservation voucher. Shuttle runs every thirty minutes from 6:00 AM until 11:00 PM.
6:00AM - 11:00PM. Runs at the top of the hour to the airport. On call, returning from airport to hotel.
6:00AM - 11:00PM - Shuttle runs at the top of the hour to airport. On call from the airport back to the hotel.
HORRIBLE!!!!!!! This was the worst service I have ever had. The drive was a 1:30 late picking me up upon my arrival at 9am. I called while on the run way. He got upset, because I would not acknowledge him and slammed on breaks, which could have cause a bad accident. The driver has a nasty attitude and was very unprofessional. Recommend the drive be removed.
Shuttle service very inconvenient. Shuttle driver was friendly. Manager was not!
I waited over an hour for the shuttle and had to call 3 times.
We did not get a shuttle because our flight was delayed and we landed at 11:00pm. It would have been great to get a shuttle past 11pm.
The staff and drivers were all very nice and helped me in a timely manner! I will be using this service again!
The hotel rep said the shuttle leaves on the hour, every hour. I arrived at 12:45 pm for the 1:00 pm departure, the shuttle returned at 12:25 to take me to the airport. This is not a good hotel to use because their departure schedule is not always accurate.
Going to the airport was great - the attendant was super nice, professional and very helpful. Coming home was an absolute disaster. We waited 1 hour and 10 min for someone to pick us up. We called while in the plane for a shuttle van and they said they would be there in 15 min. 30 min went by and we called back and they said the driver forgot he will be on his way and will be there in 15 min. 30 min later I called again and they were nice enough to page the driver and said he was 5 min away. Why would anyone say that the driver forgot??? That's not good customer service at all and the parking lot where they wanted us to leave the car didn't look at all safe. I would have much rather parked in a garage.