Please arrive at the hotel 15-20 minutes before you wish to arrive at your departure terminal. Payment is due upon arrival. No adjustments will be made if customer returns earlier than expected.
Shuttle transportation provide to and from your airport terminal. Shuttle hours 5AM to 12:30AM daily, every 30 minutes.
Shuttle hours 5AM to 12:30AM daily, every 30 minutes.
The Hilton at Washington Dulles Airport offers a convenient service at a great price. The safe and secure parking facility is located close to Washington Dulles Airport and is easy to access . Shuttle transportation is provided to and from your airport terminal. You are asked to arrive at the hotel 15-20 minutes before you wish to arrive at your departure terminal at IAD. The hotel will provide information how to contact them for the shuttle. Pick-up will be at 2A and 2H. Make a reservation today to be guaranteed a space at this professional and trusted parking lot.
Breakdowns based on 477 ratingsWRITE A REVIEW
1-20 of 159 Reviews
I will never use you again. And will advise friends to avoid also.
On return, I checked my reservation on the web site to be sure I was going back to the correct hotel, and the reservation was not there. Somewhat disconcerting, but I called and said the customer service agent found and confirmed the reservation.
Overall, it was good. There is free coffee in the hotel lobby so waiting for the shuttle at the hotel lobby is pretty convenient. The price for the airport parking is reasonable. The shuttle runs only every 30 minutes, so waiting for the shuttle at the airport was a little pain as you have to wait outside. The shuttle driver does not help you load/unload the luggage. I had the same person on the way to and from the airport. He clearly said to us that he did not like customers who think that it is his (the driver's) job to load and unload the luggage. I see his point but somehow I suspect most shuttle drivers do help load/unload. So you want to respect his attitude if you are going to use this facility, instead of expect him to do what others normally do.
The shuttle from Hilton Washington Dulles was not very satisfying. The driver was rude and drove very dangerously. He kept using and looking at his cell phone while driving and the way he drove was very aggressive. He didn't even say anything when I said "thank you" to him.
It was very frustrating never being able to reach you by phone from the airport.
Awesome service. I will never us airport parking again at/near Washington DC. Great service. THANKS
Shuttle on every 30 min, good price, close distance = it was good parking choice for me.
I was very pleased with how fast the shuttle came to pick me up from the airport, and since I was the only passenger at the time, I was dropped off right by my parked car.
I chose Hilton because I saw that the average wait time was 15-20 mins. When I arrived, they were firm about only leaving every 30 minutes, and it was random when that 30 mins was...ex..not on the every half hour. When we returned, we called them at our luggage carousel and they said a van would be there in 10 mins. and to be waiting at 2H. We walked from 2A to 2H...a long distance with lots of luggage, only to be told later by a customer that we could have been picked up at 2A. 30 minutes later, after watching every other hotel come by (at least 10 vans), and the Marriott's van even came by twice, they finally arrived. We were freezing. Next time, I am using the Marriott parking system.
The processing time to make my on-line reservations was very expeditious, as was my initial visit to the hotel to make final payment. The shuttle was timely, and the drive was very courteous.
Not great on shuttle times. Frequency once in 30 min. They just dropped me at International arrivals. I have to carry all my bags to International ticketing which is very hard. On return Shuttle picking up at 2 points. But driver dropped me at arrival stop and he said this is the only stop. Not convenient.
Parking, valet service etc was perfect. Thank you
Great service offered, thank you very much. Used Hilton Dulles Airport location.
Washington Hilton Dulles is very easy to work with and their shuttle has been very reliable for us.
We are normally very generous tippers but unfortunately the driver barely provided any assistance with our luggage so he received nothing. I would suggest he is made aware to be more courteous unless he doesn't care to be tipped.
Eveything was Great from my parking pickup to my return to my car.
The shuttle leaves every 30 minutes no matter how many people are there. Unorganized zoo and the front desk was rude.
The Dulles Hilton has a poorly managed and implemented shuttle system for their drop offs and pick ups.