*Sales Tax - 8.75%
*City Parking Tax / Fee - 10.00%
Please arrive 15-20 minutes before you wish to arrive at your airport terminal. Shuttle transportation to and from airport available upon demand. Upon arrival, check in at the front desk to be directed to an available space. The hotel will provide a shuttle to pick you up at your vehicle, if needed.
Shuttle service provided to and from your airport terminal. Upon arrival, check in at the front desk to be directed to an available space. The hotel will provide a shuttle to pick you up at your vehicle, if needed.
Open 24 hours.
The Hilton New Orleans Airport Hotel operates a fantastic service at New Orleans Airport ensuring your vehicle is safe and secure, leaving you free to get on with the business of travel. They run a modern shuttle service which operates to all New Orleans Airport terminals and gates on demand. Our courteous and professional staff will provide excellent customer care and complimentary luggage assistance. Please arrive at The Hilton New Orleans Airport Hotel 15-20 minutes prior to the time you want to be at your airport terminal. After retrieving your luggage, call The Hilton New Orleans Hotel from either cell phone or from the transportation center for pick up. Pickup is at the Airport Transportation Center.
I like your service, but your vendor took 35 minutes to send the shuttle and that was after I called twice. (The hotel is literally across the street from the airport). Should never have taken so long, as I had arrived in the middle of the day (1 p.m.) and there was minimal activity at that time if day.
We parked at the Hilton on Airline Blvd. The long-term parking lot was difficult to find. They need better signage.
It was nice parking at the Hilton for 6.00 a night and now you jump the prices to 9.00.... That is just GREEDY!!!!!!!!!!!!!!!!
Was pleased with the fast shuttle service! Would recommend.
Parking was ample and the shuttle was quick! Would recommend to anyone!
We parked for 4 days during a quick trip to Key West, FL. Booking on line was easy, checking in at the hotel was easier. The airport shuttle could not have been more prompt. On our return we waited about 10 minutes. The weird thing is that another Hilton shuttle showed up but would not take us as it was going to the Garden District which means they would have driven right by our car. Our driver though could not have been any nicer. He took us right to our car and loaded up our bags. We will be back for sure!!!! What bargain and great, safe place to leave a car.
Will use again!
This is my 3rd time using Hilton Parking and I love it. Thank You!!! It is so easy, safe and quick. I have shared with other firneds who travel often.
So easy and affordable. Thanks!
Need to be able to use your electronic receipt instead of a printed out copy.
Convienent & easy!
Always always have I had nothing but first class treatment when dealing with your company. I feel secure in Knowing i am safe;should any unexpected issues arise. My last shuttle attendant was superb! Very respectful, knowledgeable and accomadating....(3 very heavy suitcases...) once again ....,,,,I will use your service.
Shuttle wait was almost 30 minutes - not acceptable. This is the first time in over 6 uses of the service where the wait was this long.
Parking lot could be more secure. Upon arriving at my car, there was a homeless individual lying in front of my car.
Parking at the Hilton is easy and cheap, we will definitely use them again on our next trip!
Please find a way where you don't have to print out a copy of your receipt to be able to park. A lot easier if it was all electronic.
After my plane landed, I immediately called the front desk to request a shuttle. The woman at the front desk informed me that the shuttle would be there in a "few minutes." After waiting for 10 minutes outside (in 40 degree windy weather), I called back and informed her that the shuttle had not arrived and I, along with 7 other people, were waiting. She repeated herself saying the shuttle would be there in a "few minutes." After 20 minutes and repeated phone calls from me and the other guests, I decided to call one last time. I asked to talk to her manager or someone else in charge, considering her "few minutes" description had actually turned into 20+ minutes. She informed me that there was no one I could talk to and "I would just have to wait." While waiting we saw every other van/shuttle come and go twice (Airport Shuttle, Double Tree, and several other hotel shuttles) which was great advertising for THEM. I would love to continue to do business from you; however, I overheard the other guests saying they would never use Hilton as a parking option again and unfortunately, I may have to agree. If your shuttle only runs every 30 minutes, perhaps you should advertise that so your customers are not mislead. Also, I did not appreciate a front desk clerk who had no idea where the shuttle was or what time it would be arriving. While the shuttle driver was very polite and courteous, at that point I was just irritated and upset. I hate to give such tough reviews (and I rarely do); however, this was simply unacceptable "service."
The Hilton Parking was very easy to use & the most affordable for the convenience. Thank You!