Hilton New Orleans Airport - Louis Armstrong New Orleans International Airport MSY

901 Airline Drive, Kenner, Louisiana 70062

(188 reviews)

Distance from airport: 0.5 miles

Avg Shuttle Wait Time

5 - 10 minutes

  • Hilton New Orleans Airport MSY Logo
  • Distance from the Airport0.5 miles
  • Ratings587
  • DirectionsClick Here

Overall Rating

4.4

188 Reviews

Reserve

Choose parking option

-

  • Self

  • Days

    X
  • Special Feature

    • Free Cancellations
  • Price

    $795 per day
  • RESERVE

*Sales Tax - 8.75%

*City Parking Tax / Fee - 10.00%

Details

Parking Options & Amenities

  • Car Care
  • Car Wash
  • Curbside
  • Customer Restrooms
  • Exterior Fence
  • Free Coffee
  • Free Newspaper
  • Handicap
  • Open 24 Hours
  • Security Cameras
  • Self Park
  • Valet

Arrival Info:

Please arrive 15-20 minutes before you wish to arrive at your airport terminal. Shuttle transportation to and from airport available upon demand. Upon arrival, check in at the front desk to be directed to an available space. The hotel will provide a shuttle to pick you up at your vehicle, if needed.

Airport Transportation

Shuttle service provided to and from your airport terminal. Upon arrival, check in at the front desk to be directed to an available space. The hotel will provide a shuttle to pick you up at your vehicle, if needed.

Operation Hours

Open 24 hours.

Additional Information

The Hilton New Orleans Airport Hotel operates a fantastic service at New Orleans Airport ensuring your vehicle is safe and secure, leaving you free to get on with the business of travel. They run a modern shuttle service which operates to all New Orleans Airport terminals and gates on demand. Our courteous and professional staff will provide excellent customer care and complimentary luggage assistance. Please arrive at The Hilton New Orleans Airport Hotel 15-20 minutes prior to the time you want to be at your airport terminal. After retrieving your luggage, call The Hilton New Orleans Hotel from either cell phone or from the transportation center for pick up. Pickup is at the Airport Transportation Center.

Reviews

Breakdowns based on 587 ratings

WRITE A REVIEW
  • Overall Rating

    4.4

    • 358
    • 154
    • 41
    • 15
    • 19

1-20 of 188 Reviews

  • Kate C. August 3rd, 2015

    verified customer

    I had to call for a pickup, and it took a while for them to come. But it was a busy night. Love this place!

  • Frank E. August 2nd, 2015

    verified customer

    The wait for the shuttle is consistently and painfully to long.

  • Larry F. July 23rd, 2015

    verified customer

    it should not be necessary to go to the Hotel front desk when i have already prepaid for my stay to get a pass for my dashboard...why not a home printable pass for prepays, such as the airlines do? thanks, blessings

  • Kristen D. July 22nd, 2015

    verified customer

    First time parking here and was very unhappy with service. There was no clear sign where to go to check in or park. Finally went into hotel and the clerk check the reservation and just say go against fence and park. The wait time after arrival was almost 30 mins. and had to call more than 3 times to ask about the shuttle. The hotel/parking lot is across from airport, so it should not be 30 mins or so. I was told by other guest who was on same shuttle that they wait sometime more than 30 mins for shuttle to arrive. The hotel desk clerk is rude and driver does not answer any questions. Parking companies that are further away have a better pick up time and customer service. I will make sure to tell my family and friends not to park here if there are other option. Very rude attendant and driver, and wait time for pickup is very long.

  • Denise J. July 21st, 2015

    verified customer

    Driver to the airport returned to bring back my keys that I'd left in the shuttle. Very helpful.

  • Elizabeth C. July 21st, 2015

    verified customer

    Signage at the airport for the transportation center is not great. The shuttle service was there but some were having trouble finding it. Service was great!

  • Miguel B. July 20th, 2015

    verified customer

    tHE DRIVER SHOULD HAVE STEP OUT OF THE VEHICLE AND PUT MY LUGGAGE IN THE TRIUNK AREA. THE HILTON SHUTTLE BUS DOES NOT HAVE A RACK TO STORE LUGGAGE. TH EDRIVER VIOLATED SAFETY RULES BECAUSE MY BAG MOVED TO THE FRONT OF THE SHUTTLE BUS WHILE IN TRANSIT. PLEASE ADDRESS DRIVER. THIS OCCURED ON 7/20/2015 AT 9:05 AM.

  • Cleta W. July 19th, 2015

    verified customer

    I don't park anywhere else. Love the service and convenience.

  • Yvonne W. July 15th, 2015

    verified customer

    great, would recommend and will use again

  • Dana B. July 15th, 2015

    verified customer

    Glad we parked here. So convenient and easy. We will definitely chose to park here again.

  • Tilmann H. July 13th, 2015

    verified customer

    Drop off was OK, pick up at midnight was a mess. Waited more than 30 minutes and had an unfriendly busdriver. Bad Hilton experience!!!!

  • Bruce H. July 10th, 2015

    verified customer

    cheaper than the rest!

  • Maria C. July 8th, 2015

    verified customer

    Thank you. I'd do it again!

  • Jatinder G. July 7th, 2015

    verified customer

    Could add a few more trees to provide more shade.

  • William M. July 6th, 2015

    verified customer

    THE ONLY problem with the Hilton parking is that you have to call and wait on the shuttle. If the shuttle ran continuously it would be better.

  • John L. June 30th, 2015

    verified customer

    Shuttle is irregular and unpredictable.

  • Courtney M. June 30th, 2015

    verified customer

    The shuttle guys were friendly and helpful!

  • Richard F. June 29th, 2015

    verified customer

    BECAUSE PARKING LOT IS NOT ENCLOSED AND THE CAR SITS IN THE HEAT FOR 10 DAYS, YOU MIGHT RECOMMEND THAT A REFLECTIVE WINDOW SHIELD BE BROUGHT ALONG TO HELP REFLECT THE SUN FROM CAR INTERIOR.

  • Colleen J. June 29th, 2015

    verified customer

    great experience and great way to start and end vacation!

  • Daniel A. June 15th, 2015

    verified customer

    When we returned to MSY we had to wait nearly thirty minutes for a shuttle. I was unable to call as I gave my ticket to the hotel upon check in. The Kiosk phone at the airport was not functioning. I was about to walk across to the parking when the shuttle finally arrived. The driver dropped my wife and I at our car,

1-20 of 188 Results