Hilton New Orleans Airport - Louis Armstrong New Orleans International Airport MSY

901 Airline Drive, Kenner, Louisiana 70062

(295 reviews)

Distance from airport: 0.5 miles

Avg Shuttle Wait Time

5 - 10 minutes

  • Hilton New Orleans Airport MSY Logo
  • Distance from the Airport0.5 miles
  • Ratings790
  • DirectionsClick Here

Overall Rating

4.4

295 Reviews

Reserve

Choose parking option

  • Self

  • Days

    X
  • Special Feature

    • Free Cancellations
  • Price

    $895per day
  • RESERVE

*Sales Tax - 8.75%

*City Parking Tax / Fee - 10.00%

Details

Parking Options & Amenities

  • Car Care
  • Car Wash
  • Curbside
  • Customer Restrooms
  • Exterior Fence
  • Free Coffee
  • Free Newspaper
  • Handicap
  • Open 24 Hours
  • Security Cameras
  • Self Park
  • Valet

Arrival Info:

Please arrive 15-20 minutes before you wish to arrive at your airport terminal. Shuttle transportation to and from airport available upon demand. Upon arrival, check in at the front desk to be directed to an available space. The hotel will provide a shuttle to pick you up at your vehicle, if needed.

Airport Transportation

Shuttle service provided to and from your airport terminal. Upon arrival, check in at the front desk to be directed to an available space. The hotel will provide a shuttle to pick you up at your vehicle, if needed.

Operation Hours

Open 24 hours.

Additional Information

The Hilton New Orleans Airport Hotel operates a fantastic service at New Orleans Airport ensuring your vehicle is safe and secure, leaving you free to get on with the business of travel. They run a modern shuttle service which operates to all New Orleans Airport terminals and gates on demand. Our courteous and professional staff will provide excellent customer care and complimentary luggage assistance. Please arrive at The Hilton New Orleans Airport Hotel 15-20 minutes prior to the time you want to be at your airport terminal. After retrieving your luggage, call The Hilton New Orleans Hotel from either cell phone or from the transportation center for pick up. Pickup is at the Airport Transportation Center.

Reviews

Breakdowns based on 790 ratings

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  • Overall Rating

    4.4

    • 487
    • 195
    • 57
    • 21
    • 30

1-20 of 295 Reviews

  • Steve L. June 14th, 2016

    verified customer

    We will park there again.

  • Raymond E. June 13th, 2016

    verified customer

    Excellent SERVICE

  • Elizabeth R. June 7th, 2016

    verified customer

    Our shuttle driver went out of his way to accommodate an elderly man in a wheelchair to ensure his comfort and ease of mobility. I've used this parking/shuttle service many times and have never had any problems. Short wait times to/from airport, excellent location across street from airport. I highly recommend.

  • David R. June 6th, 2016

    verified customer

    I like the new gates that were installed. Gives the feeling of better security in place.

  • Thomas C. June 2nd, 2016

    verified customer

    Had to fine attendant for transport to airport

  • Matthew R. June 1st, 2016

    verified customer

    Security was great. Shuttles runs constantly so got to airport early. Will use again!

  • John M. May 31st, 2016

    verified customer

    Excellent location across from airport. Excellent shuttle response and drivers.

  • Timothy W. May 23rd, 2016

    verified customer

    Arrival instructions were incorrect. You do not need to check in with the desk-that was a complete waste of time. Departure instruction were not helpful, no idea how to validate ticket, ticket machine(on the exit gate) did not work. Just kept hitting the help button and it opened miraculously.

  • Aileen K. May 23rd, 2016

    verified customer

    The communication wasn't adequate on the check-in, check-out process. It was a lot easier than it was made out to be.

  • Constance L. May 18th, 2016

    verified customer

    Great idea

  • Stacey O. May 14th, 2016

    verified customer

    Staff was very friendly and helpful! I love using this parking lot.

  • JEFFREY A. May 11th, 2016

    verified customer

    Parking lot is a maze. Told me to put receipt in dash. At midnight, I had to stand in a long line at front desk of hotel behind guests chekiing in. When I get to the front of the line, the clerk tells me I need to go to my car & bring him my receipt! Needless to say, this is not my idea of an efficient operation. I would never park here again.

  • Theresa H. May 10th, 2016

    verified customer

    Great parking, always easy. Fast friendly shuttle

  • Ileana F. May 4th, 2016

    verified customer

    How to Exit is not real clear!

  • Don B. May 3rd, 2016

    verified customer

    Flights were delayed coming in due to the weather. Had to wait in the plane to unload. Caused traffic problems in the airport. I was tired waiting. I walked across the airport and across the street to the Hilton to get my truck then return to pick up my friend. My friend never did see a Hilton pickup vehicle.

  • Thomas L. May 2nd, 2016

    verified customer

    Overall, it was a good experience

  • Robert M. April 25th, 2016

    verified customer

    Worked out wonderful for us. Easy and very friendly

  • William S. April 21st, 2016

    verified customer

    Easy access to airport

  • CAROLYN H. April 18th, 2016

    verified customer

    pre-information about where to park, how to catch the shuttle and what to do on return--call hotel or wait in transportation center-- was totally inadequate. Very difficult for 1st time parker. Next time, if a next time, it will be easy but the lack of information the first time was frustrating.

  • ALBERT H. April 8th, 2016

    verified customer

    GOING IN WAS EASY. LEAVING WAS TERRIBLE. FIRST, WAITED NORMAL 10-15 MIN. THEN SHUTTLE HAD AN ACCIDENT IN PARKING GARAGE OF AIRPORT.....NO FAULT OF SHUTTLE DRIVER......BUT REQUIRED WAITING FOR BACK-UP SHUTTLE. AFTER 30+ MINS GOT ACROSS STREET TO LOT T0 MY CAR BUT HAD TROUBLE LEAVING GATED LOT. CONFUSION BETWEEN PERSONNEL INSIDE AND BACKUP SHUTTLE DRIVER ON HOW TO GET OUT!!! AFTER ANOTHER 30+ MINS WE WERE OUT OF LOT ACROSS FROM THE AIRPORT. THIS MAY BE MY LAST STAY AT HILTON AIRPORT. PARKING RATES ARE COMPETITIVE........EFFICIENCY AND SERVICE NEEDS IMPROVEMENT.

1-20 of 295 Results