*Sales Tax - 8.75%
*City Parking Tax / Fee - 10.00%
Please arrive 15-20 minutes before you wish to arrive at your airport terminal. Shuttle transportation to and from airport available upon demand. Upon arrival, check in at the front desk to be directed to an available space. The hotel will provide a shuttle to pick you up at your vehicle, if needed.
Shuttle service provided to and from your airport terminal. Upon arrival, check in at the front desk to be directed to an available space. The hotel will provide a shuttle to pick you up at your vehicle, if needed.
Open 24 hours.
The Hilton New Orleans Airport Hotel operates a fantastic service at New Orleans Airport ensuring your vehicle is safe and secure, leaving you free to get on with the business of travel. They run a modern shuttle service which operates to all New Orleans Airport terminals and gates on demand. Our courteous and professional staff will provide excellent customer care and complimentary luggage assistance. Please arrive at The Hilton New Orleans Airport Hotel 15-20 minutes prior to the time you want to be at your airport terminal. After retrieving your luggage, call The Hilton New Orleans Hotel from either cell phone or from the transportation center for pick up. Pickup is at the Airport Transportation Center.
Breakdowns based on 587 ratingsWRITE A REVIEW
1-20 of 188 Reviews
I had to call for a pickup, and it took a while for them to come. But it was a busy night. Love this place!
The wait for the shuttle is consistently and painfully to long.
it should not be necessary to go to the Hotel front desk when i have already prepaid for my stay to get a pass for my dashboard...why not a home printable pass for prepays, such as the airlines do? thanks, blessings
First time parking here and was very unhappy with service. There was no clear sign where to go to check in or park. Finally went into hotel and the clerk check the reservation and just say go against fence and park. The wait time after arrival was almost 30 mins. and had to call more than 3 times to ask about the shuttle. The hotel/parking lot is across from airport, so it should not be 30 mins or so. I was told by other guest who was on same shuttle that they wait sometime more than 30 mins for shuttle to arrive. The hotel desk clerk is rude and driver does not answer any questions. Parking companies that are further away have a better pick up time and customer service. I will make sure to tell my family and friends not to park here if there are other option. Very rude attendant and driver, and wait time for pickup is very long.
Driver to the airport returned to bring back my keys that I'd left in the shuttle. Very helpful.
Signage at the airport for the transportation center is not great. The shuttle service was there but some were having trouble finding it. Service was great!
tHE DRIVER SHOULD HAVE STEP OUT OF THE VEHICLE AND PUT MY LUGGAGE IN THE TRIUNK AREA. THE HILTON SHUTTLE BUS DOES NOT HAVE A RACK TO STORE LUGGAGE. TH EDRIVER VIOLATED SAFETY RULES BECAUSE MY BAG MOVED TO THE FRONT OF THE SHUTTLE BUS WHILE IN TRANSIT. PLEASE ADDRESS DRIVER. THIS OCCURED ON 7/20/2015 AT 9:05 AM.
I don't park anywhere else. Love the service and convenience.
great, would recommend and will use again
Glad we parked here. So convenient and easy. We will definitely chose to park here again.
Drop off was OK, pick up at midnight was a mess. Waited more than 30 minutes and had an unfriendly busdriver. Bad Hilton experience!!!!
cheaper than the rest!
Thank you. I'd do it again!
Could add a few more trees to provide more shade.
THE ONLY problem with the Hilton parking is that you have to call and wait on the shuttle. If the shuttle ran continuously it would be better.
Shuttle is irregular and unpredictable.
The shuttle guys were friendly and helpful!
BECAUSE PARKING LOT IS NOT ENCLOSED AND THE CAR SITS IN THE HEAT FOR 10 DAYS, YOU MIGHT RECOMMEND THAT A REFLECTIVE WINDOW SHIELD BE BROUGHT ALONG TO HELP REFLECT THE SUN FROM CAR INTERIOR.
great experience and great way to start and end vacation!
When we returned to MSY we had to wait nearly thirty minutes for a shuttle. I was unable to call as I gave my ticket to the hotel upon check in. The Kiosk phone at the airport was not functioning. I was about to walk across to the parking when the shuttle finally arrived. The driver dropped my wife and I at our car,