Hilton New Orleans Airport - Louis Armstrong New Orleans International Airport MSY

901 Airline Drive, Kenner, Louisiana 70062

(325 reviews)

Distance from airport: 0.5 miles

Avg Shuttle Wait Time

5 - 10 minutes

  • Hilton New Orleans Airport MSY Logo
  • Distance from the Airport0.5 miles
  • Ratings833
  • DirectionsClick Here

Overall Rating

4.4

325 Reviews

Reserve

Choose parking option

  • Self

  • Days

    X
  • Special Feature

    • Free Cancellations
  • Price

    $895per day
  • RESERVE

*Sales Tax - 8.75%

*City Parking Tax / Fee - 10.00%

Details

Parking Options & Amenities

  • Car Care
  • Car Wash
  • Curbside
  • Customer Restrooms
  • Exterior Fence
  • Free Coffee
  • Free Newspaper
  • Handicap
  • Open 24 Hours
  • Security Cameras
  • Self Park
  • Valet

Arrival Info:

Please arrive 15-20 minutes before you wish to arrive at your airport terminal. Shuttle transportation to and from airport available upon demand. Upon arrival, check in at the front desk to be directed to an available space. The hotel will provide a shuttle to pick you up at your vehicle, if needed.

Airport Transportation

Shuttle service provided to and from your airport terminal. Upon arrival, check in at the front desk to be directed to an available space. The hotel will provide a shuttle to pick you up at your vehicle, if needed.

Operation Hours

Open 24 hours.

Additional Information

The Hilton New Orleans Airport Hotel operates a fantastic service at New Orleans Airport ensuring your vehicle is safe and secure, leaving you free to get on with the business of travel. They run a modern shuttle service which operates to all New Orleans Airport terminals and gates on demand. Our courteous and professional staff will provide excellent customer care and complimentary luggage assistance. Please arrive at The Hilton New Orleans Airport Hotel 15-20 minutes prior to the time you want to be at your airport terminal. After retrieving your luggage, call The Hilton New Orleans Hotel from either cell phone or from the transportation center for pick up. Pickup is at the Airport Transportation Center.

Reviews

Breakdowns based on 833 ratings

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  • Overall Rating

    4.4

    • 509
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1-20 of 325 Reviews

  • Glenda D. September 18th, 2016

    verified customer

    I like parking convienent to the airport but the new "automated" check out is clumsy! I prepay on line but upon return and after calling for pick up, waiting for pick up, loading luggage, riding to the hotel, unloading luggage at my car I must go then into the lobby of the hotel with my receipt. I then return to my car, drive to the exit and call the desk from the speaker to open the gate. It's not fun after a long flight and a week on the road! I will consider going back to US Park even though it's more expensive.

  • Stacie Z. September 9th, 2016

    verified customer

    the parking attendant, the driver at return and the hotel desk clerk had excellent customer service. Thank you.

  • Richard H. September 9th, 2016

    verified customer

    The process to leave was to walk to the hotel lobby and have the front desk attendant let you out of the gate. It was not quick to get out, probably 8-10 minutes.

  • Harvey P. September 8th, 2016

    verified customer

    All went well and will use it next time.

  • Joni R. September 6th, 2016

    verified customer

    We have been using Hilton Airport Parking for several years now and have never had a bad experience. We hope to continue to use your services for many many more years to come. Thanks for taking one less stress off of travel!

  • Holly D. September 1st, 2016

    verified customer

    The front lot is easy to walk to the shuttle from and in the back lot you get picked up by the shuttle directly. All I do when I have a pre-paid reservation is press the assistance button and they let you in without having to pull a ticket and pick you up. Very convenient!

  • Teresa D. August 30th, 2016

    verified customer

    Very easy parking and returning to our vehicle

  • SA H. August 30th, 2016

    verified customer

    driver taking me to airport dropped me off at opposite end of arrivals from my air carrier

  • Teresa D. August 30th, 2016

    verified customer

    Great park and fly!! Car parked for 4 days no problems! Great staff!!

  • Molly H. August 30th, 2016

    verified customer

    Hotel has gone "renovations" for parking which is supposed to provide better security but really is a big, fat, pain. I went into the parking lot following a sign that said "Airport Long Term Parking" and was lead to a dead end where I literally had to almost back out into the highway. No bueno. Rather than having an area where a lost customer can turn around. Large, obtrusive pots prevent that. Really there is no need to have that many barriers to get in and out of the parking lot. Hire a security guard if security is such an issue. While I appreciate the efforts, the new implementations have ruined the functionality of this lot. Also, you'll have to call the front desk multiple times to get someone to pick you up so you better pack light.

  • Jan C. August 29th, 2016

    verified customer

    Hilton attendant was great. The elderly lady at the airport was horrible. She called shuttles for other people but gave me a phone number for me to call the Hilton shuttle. She was very rude to me for trying to help another gentleman going on shuttle other than the one I was riding on. Again, Hilton shuttle employees were great. The lady at MSY was an entirely different .

  • Mary E. August 28th, 2016

    verified customer

    Upon arrival I had to go to the front desk of the hotel where I was told to pull around to the back of the hotel and the shuttle would be dispatched. I waited 20 minutes - no shuttle. I had to walk back around to the front desk to find out what was going on - they again dispatched the driver to no avail. Finally, after wasting 30 minutes, a gentleman from behind the front desk drove me to the airport. Upon return to MSY, I called the shuttle for pick up and only had to wait about 5 minutes. Exiting the parking lot for those who have pre-paid is a real hassle. You have to go back to the front desk for instructions on how to get out of the lot. This used to be my go-to airport parking. But not anymore because it's too much of a hassle.

  • Miranda H. August 22nd, 2016

    verified customer

    We use this lot every time we travel. It's great!

  • Sabrina S. August 2nd, 2016

    verified customer

    There were no instructions as to where to park and what to do after parking. We had to go inside the hotel to get information, which was very time consuming when you are trying to catch a flight.

  • James G. July 29th, 2016

    verified customer

    We had to call 3 times and waited over an hour! Very unhappy this time.

  • Jan L. July 29th, 2016

    verified customer

    Can't beat the price for the location. Lot is secure, staff is friendly, shuttle service is fast.

  • Tresa K. July 26th, 2016

    verified customer

    Parking spots were easy to find and everyone was so friendly

  • Trisha R. July 23rd, 2016

    verified customer

    Easy and not crowded

  • Lisa G. July 18th, 2016

    verified customer

    Upon returning we had to wait too long for the shuttle. Then I prepaid to save time but I still had to go inside and ended up waiting in line another 15 minutes only to be told to buzz the front desk to be let out. Well I did that but no one answered so I had to continue calling and still no one answered. Finally I called the driver and he came back and used his card to let me in. After traveling no one wants to wait like this. I won't be parking here again!

  • Jan C. July 18th, 2016

    verified customer

    Will definitely use this again.

1-20 of 325 Results