Hilton New Orleans Airport Hotel - New Orleans Airport MSY
| 1, Was the shuttle service prompt? | |
| 2, Were the attendants courteous? | |
| 3, Was the parking lot in good shape? | |
| 4, Was the parking lot hard to find? |
| Product Type | Daily Rate | Weekly Rate | Monthly Rate | |
|---|---|---|---|---|
| Self | $5.00 | n/a | n/a | Book Now |
| Lot Taxes and Fees | ||||
| Sales Tax | 8.75% | |||
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Posted May 17th, 2012
i only wish I had KNOWN that you HAVE to go to the front desk to get the price you pre-book on airport parking. if you just swipe your credit card you will get quite a different rate!
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Posted April 24th, 2012
Biggest complaints: 1) the area for airport parkers at the Hilton was dimly lit, and in the way back of a long alley- and I returned to my car at 10pm in the dark. Made me nervous. 2) Unclear on any instructions that airport parking lot is separate from regular Hilton parking (over in the alley), and that you swipe your regular credit card used to pay online to park there.
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Posted February 26th, 2012
Pam R.
There is a fenced and gated parking area at this hotel for $8.50/night. However, when we showed the hotel's front desk employee our receipt from this site for $5.50 per night, they directed us to the employee parking area behind the hotel which was not fully fenced and had no gate and certainly had no 24 hour security. When we tried to enter the gated parking area a security guard looked at our reservation and rudely waved us off and told us to go behind the hotel and park. This site needs to make it clear to customers that they won't be able to park in a fenced and gated lot if they use this site for their reservations.
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Posted November 28th, 2011
good & cheap
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Posted November 27th, 2011
Great
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Posted October 26th, 2011
Didn't like that I had to go inside the hotel to check in rather than just drive in and wait for shuttle . Slowed things down
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Posted August 29th, 2011
Good Experience
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Posted July 12th, 2011
Could have used better directions about the check-in process from you guys. Fortunately, Hilton was very sweet and helpful so it ended up being fine. The directions posted went with the kind of lot where you pull in to get a time-stamped stub and then pay at the end, but Hilton is a pay-first and the check-in is inside the hotel.
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Posted December 27th, 2010
No one emailed or called to advise that the Hilton Parking Lot was under construction and closed on the day I arrived. Had to go to the front desk and spend some time getting it squared away as things seemed to be confusing there. The front desk people were very helpful and took care of it as best they could.
Arrival Info:
Please arrive 15-20 minutes before you wish to arrive at your airport terminal. Check in at Front Desk to receive parking pass. Shuttle transportation to and from airport available upon demand.
Airport Transportation:
Shuttle service provided to and from your airport terminal.
Operation Hours:
Open 24 hours.
Additional Information:
The Hilton New Orleans Airport Hotel operates a fantastic service at New Orleans Airport ensuring your vehicle is safe and secure, leaving you free to get on with the business of travel. They run a modern shuttle service which operates to all New Orleans Airport terminals and gates on demand. Our courteous and professional staff will provide excellent customer care and complimentary luggage assistance. Please arrive at The Hilton New Orleans Airport Hotel 15-20 minutes prior to the time you want to be at your airport terminal. After retrieving your luggage, call The Hilton New Orleans Hotel from either cell phone or from the transportation center for pick up. Pickup is at the Airport Transportation Center.




