Hilton New Orleans Airport - Louis Armstrong New Orleans International Airport MSY

901 Airline Drive, Kenner, Louisiana 70062

(152 reviews)

Distance from airport: 0.5 miles

Avg Shuttle Wait Time

5 - 10 minutes

  • Hilton New Orleans Airport MSY Logo
  • Distance from the Airport0.5 miles
  • Ratings521
  • DirectionsClick Here

Overall Rating


152 Reviews


Choose parking option

  • Self

  • Days

  • Special Feature

    • Free Cancellations
  • Price

    $795per day

*Sales Tax - 8.75%

*City Parking Tax / Fee - 10.00%


Parking Options & Amenities

  • Car Care
  • Car Wash
  • Curbside
  • Customer Restrooms
  • Exterior Fence
  • Free Coffee
  • Free Newspaper
  • Handicap
  • Open 24 Hours
  • Security Cameras
  • Self Park
  • Valet

Arrival Info:

Please arrive 15-20 minutes before you wish to arrive at your airport terminal. Shuttle transportation to and from airport available upon demand. Upon arrival, check in at the front desk to be directed to an available space. The hotel will provide a shuttle to pick you up at your vehicle, if needed.

Airport Transportation

Shuttle service provided to and from your airport terminal. Upon arrival, check in at the front desk to be directed to an available space. The hotel will provide a shuttle to pick you up at your vehicle, if needed.

Operation Hours

Open 24 hours.

Additional Information

The Hilton New Orleans Airport Hotel operates a fantastic service at New Orleans Airport ensuring your vehicle is safe and secure, leaving you free to get on with the business of travel. They run a modern shuttle service which operates to all New Orleans Airport terminals and gates on demand. Our courteous and professional staff will provide excellent customer care and complimentary luggage assistance. Please arrive at The Hilton New Orleans Airport Hotel 15-20 minutes prior to the time you want to be at your airport terminal. After retrieving your luggage, call The Hilton New Orleans Hotel from either cell phone or from the transportation center for pick up. Pickup is at the Airport Transportation Center.


Breakdowns based on 521 ratings

  • Overall Rating


    • 316
    • 142
    • 33
    • 14
    • 16

1-20 of 152 Reviews

  • John L. May 26th, 2015

    verified customer

    Love the price

  • Gabriel N. May 26th, 2015

    verified customer

    I recommend add a sign to indicate to park in the back of the hotel.

  • Barry F. May 19th, 2015

    verified customer

    Parking and transport to the terminal was excellent. Pickup was poor. First the operator was less than courteous and helpful. Instructions as to where the MSY pickup area were poor. In addition dragging my luggage 500 yards to the pickup point defeats much of the purpose of airport pickup. Additional calls to the operator improved and the driver was very helpful when we finally found him. I will more than likely park elsewhere if the pickup problems are not addressed

  • Harvey K. May 11th, 2015

    verified customer

    Great experience good service

  • Dave A. May 5th, 2015

    verified customer

    Your location is great for the airport. Driver was very courteous. I will be traveling again on the 21st of May.

  • Caitlin Rose P. April 21st, 2015

    verified customer

    Hilton shuttle was super helpful! SOOO quick to get picked up. And, drove me right to my car. Very easy experience.

  • NESTOR D. April 17th, 2015

    verified customer


  • STEPHEN C. March 24th, 2015

    verified customer

    It would be nice if the van would go to the car to pick up and deliver passengers. Bags are heavy.

  • Beverly E. March 16th, 2015

    verified customer

    Checked in at desk and was told to park car and wait for shuttle in parking lot. My husband is disabled and waited in the car with me. After 12 minutes no shuttle. I left my husband and walked back to hotel, I saw shuttle and talked to driver who informed me he had to complete a run to the airport first. I went back to parking lot and rejoined my husband. Waited another 12 minutes. I then walked back to hotel service desk and they called the driver. Another 6 minutes before we were picked up. I expected more from the Hilton Hotel. I will not use them again. One van for extended parking and hotel guest. Park and Ride has multiple shuttles to deliver and pickup customers.

  • Robert N. March 16th, 2015

    verified customer

    BE sure to understand the pick-up point. We waited where our drop-off driver told us to upon arrival back in N.O. to find out a hour after waiting, he didn't know.

  • Ronald B. August 9th, 2014

    verified customer

    As advertised, less than ten minute waits

  • Allison J. August 5th, 2014

    verified customer

    Great experience. I will recommend these services!

  • John S. July 23rd, 2014

    verified customer

    Good experience Would definitely use again.

  • David Z. July 22nd, 2014

    verified customer

    I like your service, but your vendor took 35 minutes to send the shuttle and that was after I called twice. (The hotel is literally across the street from the airport). Should never have taken so long, as I had arrived in the middle of the day (1 p.m.) and there was minimal activity at that time if day.

  • Zachary O. July 21st, 2014

    verified customer

    We parked at the Hilton on Airline Blvd. The long-term parking lot was difficult to find. They need better signage.

  • Robert M. July 15th, 2014

    verified customer

    It was nice parking at the Hilton for 6.00 a night and now you jump the prices to 9.00.... That is just GREEDY!!!!!!!!!!!!!!!!

  • Linette B. June 25th, 2014

    Was pleased with the fast shuttle service! Would recommend.

  • Bao N. June 9th, 2014

    Parking was ample and the shuttle was quick! Would recommend to anyone!

  • Marilyn X. April 25th, 2014

    We parked for 4 days during a quick trip to Key West, FL. Booking on line was easy, checking in at the hotel was easier. The airport shuttle could not have been more prompt. On our return we waited about 10 minutes. The weird thing is that another Hilton shuttle showed up but would not take us as it was going to the Garden District which means they would have driven right by our car. Our driver though could not have been any nicer. He took us right to our car and loaded up our bags. We will be back for sure!!!! What bargain and great, safe place to leave a car.

  • Mary W. January 31st, 2014

    verified customer

    Thank you.

1-20 of 152 Results