Hilton LAX Parking (Valet) - Los Angeles Airport LAX

Parking Lot Info
Lot Name Hilton LAX Valet Ratings
4.4
Address 5711 West Century Boulevard Reviews 19
City Los Angeles Distance from Airport 2 miles
State California Grace Period n/a
Zipcode 90045 Latitude / Longitude 33.946207 / -118.381600
Phone Number 310-410-4000 Number Spaces n/a
Features Directions click here
Survey Questions
1, Was the shuttle service prompt?
2, Were the attendants courteous?
3, Was the parking lot in good shape?
4, Was the parking lot hard to find?

Product Type Daily Rate Weekly Rate Monthly Rate  
Valet $11.00 n/a n/a Book Now
Lot Taxes and Fees
Sales Tax 10.00%
submit reviewHilton LAX Valet Reviews (16 Total)
  • 5.0

    Christian B.

    Posted April 15th, 2012

    Staff responsiveness was outstanding

  • 3.0

    Walt K.

    Posted December 2nd, 2011

    when arriving back, if you use the valet at the hilton, paying is confusing. i stood in line at the cashier, but it turns out that's only for self park. to pay for valet, you have to go into the lobby and use a payment machine. confusing and not convenient. on the plus, they had an attendant standing at the valet payment machine to assist, so that was helpful.

  • 5.0

    Andrew P.

    Posted November 30th, 2011

    The Hilton uses an automated system to retrieve your vehicle and make payment - while my car was waiting by the time I arrived (which was great), their machines were not equipped to handle the appropriate fee negotiated with this website, so it took nearly 10 minutes to work out the proper payment with an actual person. Perhaps this is something that needs to be set up on their end, but I would definitely suggest some improvements on that end. Otherwise it was great!

  • 4.0

    Michael C.

    Posted November 27th, 2011

    Directions for how to pay and retrieve the car were inadequate. I waited for a long time at the valet station, only to be told to pay at the automated station inside the lobby. All the while, many valets walked past me, and not a single one offered to help or direct me.

  • 2.0

    AIDAN O.

    Posted November 27th, 2011

    Hilton runs far too few shuttles. Ours took more than 30 minutes to arrive and we were on our way to get a taxi when it finally arrived. I won't be using the Hilton service again due to this.

  • 5.0

    Kathleen M.

    Posted November 26th, 2011

    Hilton Hotel was great. Courteous, easy and quick.

  • 5.0

    Kathy S.

    Posted October 4th, 2011

    nice people

  • 4.2

    JO ANNE Y.

    Posted July 15th, 2011

    Good Service...good rates...will use again and have recommended to others

  • 5.0

    Fernando M.

    Posted June 21st, 2011

    The Hilton at LAX is awesome!

  • 4.5

    Thomas A.

    Posted May 24th, 2011

    Shuttle service is slow. Typically the shuttle is prompt at the lot, but slow to pick up at the airport. Many other shuttles pass by more frequently. My wife always suggests that we try another company.

  • 4.0

    G. Richard S.

    Posted March 23rd, 2011

    Could use more than 1 shuttle

  • 4.1

    SAMUEL P.

    Posted March 24th, 2010

    Shuttle to airport was very prompt but on return pick-up was more than 20 minute wait.

  • 5.0

    Blain W.

    Posted January 27th, 2010

    We were delayed by weather and they expediciously handled an extra day charge. Our car was brought up promptly. We have used other services that are far less prompt and convenient. Keep up the good work. It's a pleasure to use your service.

  • 5.0

    Alberto G.

    Posted January 25th, 2010

    I love the Hilton LAX valet parking service and appreciate the fact tha I can text from the shuttle and i found my car ready waiting for me.

  • 4.2

    Brian P.

    Posted December 27th, 2009

    Had to wait close to 20 minutes for the shuttle on the return. Had the valet parking and could not reach the attendant. Had to call 6 or 7 times. The driver was super courteous and handled all bags on both the outbound and inbound.

  • 5.0

    Gretchen P.

    Posted December 9th, 2009

    Hilton Valet parking is one of the very best! Highly Recommended!

Review Guidelines


Arrival Info:

When arriving at the lot, pull into the valet station. The shuttle bus runs every 15 minutes.

Airport Transportation:

Shuttle bus transportation provided to and from your airport terminal.

Operation Hours:

Open 24 hours.

Additional Information:

Hilton LAX Parking (Valet) offer a great service at a very competitive price for off airport parking. Located near to Los Angeles Airport their comprehensive service includes a 24 Hr. Bistro' Featuring: Pizza, Sandwiches, Pastries and Starbucks Coffee. Wireless internet available in hotel lobby and a business center onsite. Excellent and courteous shuttle bus transportation is provided to and from the LAX terminals every 15 minutes. All you need to do is pull into the valet station. Upon your return to LAX go to the red hotel sign. Buses run every 15 minutes. Try Hilton LAX Parking for your next trip.

 

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