Distance from airport: 5.1 miles
*Sales Tax - 8.00%
Please check in at the front desk.
Shuttle runs every 30 minutes from 4am to 11:30PM
Hotel open 24 Hours. Shuttle runs 4AM to 11:30PM daily
Safe and secure airport parking at the newly renovated Hilton Garden Inn at San Francisco Airport. The parking lot is right off of Highway 101 is easily accessible from San Francisco and Silicon Valley.
Breakdowns based on 117 ratingsWRITE A REVIEW
1-20 of 53 Reviews
Parking lot was great, and the hotel desk was vey helpful. The shuttle service was horrible. It does not run every 30 min. like advertised, it runs whenever and however it likes. Long waits, 45 min. for both arrival and departure.
Shuttle back to car had to wait 35 minutes. Called multiply times and was told he'd be there in a minute was supposed to be there at nine fifteen
Shuttle bus from airport to hotel was not good. I waited about 40 min in airport...... Better have more shuttle bus.......
Driver didn't stop fkr hilton gardens inn south San Francisco even when I walked up and waved. I called hotel and they said he was too far so had to wait another 30 minutes.
Next time we will stay at the Hilton Garden Inn the night before we leave so we don't have such an early start and because the hotel looked very nice.
It would be helpful to state online that you must enter the hotel lobby to check in...the check in process was a bit confusing and needs better clarification. Otherwise, all went well.
I arrive at 4 am. The directions were great. The shuttle was on time! The only negative was that there was only one parking spot availible! I was lucky to get it. But the person behind me did not. I would hope that someone calculative the hotel guests and the amount of paking that you promise is availible.
Safe parking lot.
The shuttle runs too infrequently (only once every half hour) and they don't pick you up from the airport outside their regular time. I understand how the shuttle would not run regularly between midnight and 4am, but the instructions said to call for a ride between regular shuttle times and as it turns out, they actually won't pick you up *at all* between midnight and 4am. After taking a taxi back to the parking lot, after I had called the hotel and found out they wouldn't pick me up from my 12:02am arrival, I can only say I was dismayed to see the shuttle pull into the parking lot as I was on my way to the car. Also, the shuttle takes quite a while to get to the airport because it makes multiple stops. Something that is not their fault but something to keep in mind - if you are coming from South of the airport, this parking lot is not a good location, because you have to go past the airport to get there. Not a good place to go if you're in a hurry to get to the airport.
Shuttle wait time is way too long. They say them come once every 30 minutes, so it shouldn't be possible for us to wait 40.
We had a good parking experience and will use again. Everyone was pleasant and good to deal with.
Super easy experience and very friendly drivers. I would definitely recommend parking here.
We decided to park at the Hilton Garden Inn near SFO for 8 days during our trip and it was the best parking experience we've ever had. It was a lot cheaper and felt safer than places like park n fly. The shuttle service was quick, getting to the airport we only waited 5 minutes, getting picked up from the airport we waited 10 minutes. They are also very close to SFO. Will definitely use them from now on!
The shuttle did not come in time, so we had to take a taxi. One of the staff was really helpful, calling the taxi for us, etc. The other one did not care. We've parked at this location multiple times. My experience with the shuttle at this place is not great in average. Sometimes the shuttle is not reliable. The staff usually are very friendly and helpful, only this time we ran into an odd ball.
the shuttle provided time is only to 11:30PM, after we got our baggage, there has no shuttle service. it's really not a good choice for the late fry.
The wait time going was about 30 minutes. Which wasn't bad at all. Returning the wait time was perfect. As soon as I got to the shuttle area, my shuttle arrived. The driver wasn't friendly at all. He stopped at the other locations and barely said anything. If you turned your head you would have missed the shuttle because he wasn't patient at all. I only tipped him $2 because he told me (female) to carry my bags to the back. Overall the service was great, but the driver sucked.
Shuttle pick-up at the airport almost drove past the stop because two larger hotel vans were occupying the space. They blocked the view of we who were waiting at the curb and we didn't see the smaller white shuttle until it was past us. Luckily, other passengers further along on the curb heard us calling to the van and got it to stop. Since the van comes once/half-hour, drivers have to do a better job of looking for potential passengers.
The wait time to the airport was about 15-20 minutes so not too bad, but our return from the airport we had to wait about 40 minutes and I called twice to check on it. We saw so many other shuttles coming more than once, but the Hilton shuttle took a long time.