Distance from airport: 1.5 miles
In order to ride the airport shuttle, you must show your valid parking voucher to the shuttle driver. Off-Airport Parkers may park in any unreserved parking space.
The airport shuttle runs from 5:30 AM to Midnight and runs on demand. The shuttle typically takes about 15 minutes between airport runs to return to the hotel, but in peak traffic may take up to 25 minutes. Between the hours of Midnight and 5:30 AM, the front desk will gladly assist by arranging a taxi to transport you to the airport (additional fee paid to cab driver); please allow ample time for the hotel to contact the cab company as these are off peak hours. Please see the desk for further assistance.
24 Hours per Day, 7 Days per Week. Complimentary shuttle service from 5:30 AM until midnight.
The Hilton Crystal City, Washington offers some of the very lowest DCA parking rates anywhere. With frequent and regular shuttle transportation to Reagan Airport why not try the Hilton Crystal City the next time you fly from DCA? Reservations here on AirportParkingReservations.com are guaranteed and can be made quickly and securely.
Hilton shuttle service is very very slow. And, a person must stand in line at the front desk for as long as 30 minutes to just get a key to get out. I have waited long periods of time for the shuttle, and the check out process. It is a good idea but it seems to be very very slow. This is not a heated lot. I parked where the outside was just overhead. If you park here allow at least one hour extra both ways. But I am going to consider elsewhere, if available. Here is why: While waiting for the shuttle I have seen other hotels come by 3 and 4 times. when I call the Hilton, they just say Ok, on the way. But when other hotels come by several times, I call back. I think the problems are ,many.
The Hilton Crystal City hotel was conveniently near the airport and provided covered parking. The process to park the car was efficient and the clerk at the hotel desk was very courteous. The time taken to be shuttled to the airport was short and reasonable.
Excellent service both ways, to and from Reagan/National Airport. Pick-up wait from the airport timed at 7 minutes.
No additional comments
will use again.
Very close to airport, prompt shuttle, friendly staff. Underground garage is tight and ramp not wide enough for two cars.
Thank you great service
Very nice shuttle driver and hotel staff
Hotel was easy to find, but a bit confusing finding the parking garage. Underground garage was not cold, so our car started right up in 10 degree weather. I just showed my receipt to the front desk and gave me a card to swipe upon exit. I definitely will use this parking garage and service again.
It worked out great, the Hilton people were very polite and professional
Great service, quicker than the airport economy lot, both coming and going. Traveling with friends, on return was able to get the bus, then car and back to arrivals and they just walked to the curb with checked baggage, sweet!!!
Our flight was delayed and I was told that the shuttle does not run after midnight. I waited in the cold for a cab which added $12.00 to my parking fee. I won't be using this service again- parking is much better at BWI
It would be great to have 24x7 airport shuttle service
Thank you. Glad I found your place.
wish it was easier to add a day to your reservation
Sign for parking at the Hilton is on the wrong side of a pillar, and was not easily visible. We ended up losing 10 minutes hunting for the garage entrance. Everyone at the hotel seemed to know that this is a common problem.
Hotel easy to find, but entrance not clearly marked. Parking garage is tight. Needed to take taxi on return--hotel reimbursed.
Our arrival leg was fine and the shuttle from hotel to airport was prompt. However, on our return despite calling the hotel we waited over an hour and the shuttle never arrived, so we eventually had to pay for a taxi to the hotel. As a result, we likely wouldn't use this service again, at least not at the same hotel.
Wait time for shuttle at the airport was much shorter than expected. Called the hotel once we got our bags and the shuttle picked us up in less than 10 minutes. Parking spaces were tight so I only recommend this hotel for smaller vehicles. Overall it was a great experience.
The parking garage entrance was difficult to find and not well marked. Signage inside garage was confusing about which way to exits, etc. Terribly overcrowded and only found a space because someone left. Car parked in non-spaces making it extremely tight to park or maneuver. Only had to wait 5 minutes for shuttle to go to the airport. But on way back, two people called and shuttle never showed up. Took a taxi. Way too tight, poor service, will not use again.