In order to ride the airport shuttle, you must show your valid parking voucher to the shuttle driver. Off-Airport Parkers may park in any unreserved parking space. Shuttle to the international terminal is not provided, but the airport has an international shuttle connector. Please allow additional time.
The shuttle picks up at the back entrance of the hotel every 15 minutes from 5:00 AM to 11:00 PM. Outside of these times the shuttle runs on demand. If you are at the Hotel, please ask the front desk to request service for you. Shuttle to the international terminal is not provided, but the airport has an international shuttle connector.
24 Hours per Day / 7 Days per Week.
Breakdowns based on 533 ratingsWRITE A REVIEW
1-20 of 274 Reviews
Drivers of the shuttles were very helpful.
Great experience and I'll use it again.
We had no problems finding the parking lot (it was daytime). There were no attendants in the parking lot, just the driver of the shuttle van, who waited for us to park our car and quickly loaded our luggage. When we returned, the shuttle had just left the airport, but another Hilton shuttle driver took us to the Airport Hilton - a very nice gesture since it was out of his way. There were no parking lot attendants again, but I knew to go inside and get the card to open the gate. Overall we had no problems and will most likely park here again.
The lighting in the parking lot is terrible and people should be able to expect more from Hilton.
Carry two copies of the parking reservation - One to leave on the car dashboard, and one to carry on your trip. I left my only copy on the dashboard and 15 days later when I returned from Europe, I could not remember which hotel I had parked at.
The Price Was Great! You All, Make It Easy!!
Great experience The driver was super friendly and very accommodating!
Definitely recommend this parking space over others in Atlanta north
I will use again. Thanks for great service by all.
Everything was wonderful
When you first pull in to the hotel, you want to go to the back parking lot. To get there go to the left of the hotel, where you will see the parking entrance, park in the back and then go to the lobby entrance at the back of the hotel. That is where the shuttle will pick you up to take you to the airport. On the way back, there is a designated shuttle area to pick up the shuttle. Get your shuttle there. They bring you back to the hotel. Go inside to the front desk and exchange the parking ticket you got when you first came to the hotel parking lot so they can exchange it for a validated "key card" to get you out of the parking lot at the rate you paid for. The drivers were courteous by the way. This is a nice, inexpensive alternative to other parking options.
Direction to the parking lot was clear and staff maintained high level of professionalism. I had pleasant experiences parking at Hilton.
The cashier booth at the parking lot is not staffed. So, inserting your ticket has no avenue to match with a pre-payment. Fortunately, the concierge was super helpful, walking all the way out to the exit to make sure it went smoothly. Van drivers were also super courteous and helpful. Will stay again.
I have parked numerous times at the Hilton and use their shuttle service never had an issue drivers are always courteous and friendly will definitely park there again.
Hilton hotel water sprinkler system sprayed water on my car and will cost me 175.00 to get stains off my car.
Everything went smooth as silk.
I will definitely use this lot again.
The lot is at the back of the hotel in the self car park. Just take a ticket and park behind the lower level entry doors - this is also where the shuttle pickup is. To get an exit pass you have to go up the escalator to the front desk, but this was straightforward and easy to do. I did this on the outbound as they want a form filled out. Shuttle itself was great, and not overcrowded, quick both ways.
Parking set up not costumer friendly. Can be improved. Before travel: You park car at the back of Hotel. You find your way (long way) to the front - lobby check-in counter, wait in long line to pay balance if full amount was not charged to your credit card on-line. On your return, you are dropped off at the back. You find your way again to the check-in desk (long line) to collect your exit key. You drive to the exit gate, insert key in designated slot, gate does not open. Call button label not visible if available because label print is faded out. You get out of your car and walk back to the lobby. You are advised - press the "open?" button. You get back to the exit gate, look for the button, see two buttons, marking not visible, after trial and error, gate opens. Hilton, you can do better! I will give this to you - your shuttle service was fast and timely!
There was no parking lot attendant. Have used this service twice and procedures differ in both locations. Confusing. Need more info on what are procedures with different hotels. Marriott - I had to check in with valet at beginning and end. Hilton - porter said to pull in and park in back and catch bus. Nothing to register car. Didn't know if it would get towed out and not be there upon return since I was not registered guest. No clue where shuttle bus would pick me up, so no idea how close to door to park. (I think I ended up in employee lot) Shuttle driver upon return said to go to front desk to get tickets to get out of lot. One of two lot gates did not accept ticket.