In order to ride the airport shuttle, you must show your valid parking voucher to the shuttle driver. Off-Airport Parkers may park in any unreserved parking space. Shuttle to the international terminal is not provided, but the airport has an international shuttle connector. Please allow additional time.
The shuttle picks up at the back entrance of the hotel every 15 minutes from 5:00AM am to 11PM. Outside of these times the shuttle runs on demand. If you are at the Hotel, please ask the front desk to request service for you. Shuttle to the international terminal is not provided, but the airport has an international shuttle connector.
24 Hours per Day / 7 Days per Week.
Breakdowns based on 434 ratingsWRITE A REVIEW
1-20 of 210 Reviews
The shuttle driver who picked us up at the airport May 3 was a great rep for the Airport Hilton. Best service we have experienced in a Hotel shuttle service.
The directions showed the hotel on the wrong side of the street. If it'd been at night, I'd have missed it. The directions for getting OUT of the hotel parking lot and to my I85 S destination were totally wrong. You simply turn right and continue on Virginia Avenue until you see the sign to turn onto I85S. The streets the instructions mentioned were not even on the route (near, but not on it). I wondered if the person/machine doing it was approaching from the opposite direction or something wacky. It was wrong, anyway. I just noted when the shuttle went to the airport where the I85 signs were. This is not the first time the instructions from a different hotel to the highway were way too complicated and wrong, to boot.
Everyone seems to be very casual No one seems to know a specific procedure to exit. It all worked out but it is different everytime. There are no parking lot attendants in the check out lane. Overall the shuttle itself is good, the parking lot is good, just not smooth on the exit strategy.
Was a very convenient and economical parking experience. Was a little confusing as there was no attendant on duty when leaving. Was hard to get thru gate with prepaid certificate. Just left when gate rose! Will use again!!!!! Shuttle driver was very courteous
Make sure to present the documents to the front desk prior to retrieving your vehicle. The evening bellman was excellent and accommodating.
Well lighted and safe
The Airport Hilton airport parking is the best in Atlanta!!
Glad to have found inexpensive, safe parking alternative. Efficient.
It would be MUCH more convenient if the shuttle would swing around the back of the Hilton upon returning from the airport so you don't have to drag your bags through the front door, down stairs, and then out the back in order to get to your car.
Trip to the airport was immediate, which was wonderful! I was the only passenger, but the driver drove me directly so I didn't have to wait. For the return trip, I had to wait 20 min for the shuttle to arrive at the airport, but once it did, the service was efficient and friendly. The Hilton has also made the exiting process easier by giving a keycard for the gate. This is a great improvement!
Gated parking, lot was paved and convenient to the drop off, the driver even asked to drop us off directly at our car. All this for a very reasonable price. Will go back again.
Hilton airport was easy to access
Upon arrival, I was given the ticket for getting out of the parking lot at the end of my trip. Therefore, just go to the car when I got back and leave. Easy. Wait time for the shuttle for outgoing flight was 5 minutes. Wait time on the incoming flight was 0: van drove up as I arrived at the pick up spot. Highly recommended.
Made several telephone calls to hotel and their response and response time were poor. From the 1st call until I reached my car was 55+ minutes. This is unacceptable for travel customers. Blamed the issue on shift change. I see poor communication and poor performance with customers.
No more complicated than parting in the airport remote lots, and for less money.
My car battery had died while I was out of town. The staff went above and beyond to help me get going in the middle of the night. Tim (one of the drivers) helped me get my car charged and on my way!
I had to call 3 times for a shuttle pickup. First time was a busy signal. I had to wait half an hour to get picked up. I noticed the following hotel shuttles arrive multiple times while I was waiting: Renaissance, Double Tree, Holiday Inn, La Quinta.
Waited 15 minutes for shuttle each time. Safe, secure lot close to airport and interstate. Will use the Hilton again and recommend to friends.
The friendly valet was great! He just gave me a room key card to exit the lot after I showed him my receipt. However, he wasn't present when I got off the shuttle. The driver as well as staff member inside both gave misleading directions. It would be more efficient if the shuttle driver could provide exit key upon presentation of receipt.
The shuttle driver, upon returning from the airport, carried my luggage placing both bags in the trunk of my car.