In order to ride the airport shuttle, you must show your valid parking voucher to the shuttle driver. Off-Airport Parkers may park in any unreserved parking space. Shuttle to the international terminal is not provided, but the airport has an international shuttle connector. Please allow additional time.
The shuttle picks up at the back entrance of the hotel every 15 minutes from 5:00AM am to 11PM. Outside of these times the shuttle runs on demand. If you are at the Hotel, please ask the front desk to request service for you.
24 Hours per Day / 7 Days per Week.
Worst parking experience I have experienced in over 30 years of traveling. Outside door man / concierge was extremely rude and unprofessional - almost threatening in nature. I asked to speak with a manager - had to wait and see 2 different managers to explain the unprofessional and "no customer service" provided by the door man / concierge. I will never do business at a Hilton again - no resolution or contact from the company.
Simple and easy to use. Everything went smoothly.
The hotel staff is very friendly and helpful and the shuttle drivers are great. This is a much better option than parking at the airport!
I arrived at the parking lot and had the following problems 1- No one was helpful to tell me where to park 2- After I managed to park, ofcourse the shuttle was EMPTY. I looked for the driver, but could not find him/her. I went up to the hotel registration and they told me I have to wait downstairs. While I was going downstairs the shuttle was about to leave. I had a women on the escalator who would not move. While I got down, the shuttle has already left and guess what? The next one will be there in 30-45 minutes!!! 3- The next shuttle was to arrive in 30-45 minutes because of the construction. I know that has not to do with the airport, but at LEAST letting us know beforehand to plan 4- If you are reading this comment, save your money , and do not come to this hotel unless you have 4 hours of extra time before your flight.
We've used several different lots when we travel, and this was by far the best. It felt much more safe and secure than others in the area. The drivers were pleasant and courteous. On our return, the shuttle for the Hilton was not there, so the driver from one of the other nearby Hilton-owned hotels offered to take us to the lot. Could not have asked for better service.
excellent all around!
It was not clear where to park I had to stop and ask the Hotel's front desk. Additionally, upon leaving I asked a security guard where I could exit due to my having already paid in full. He directed me to exit like everyone else was. Unfortunately, I would have had to pay $140 to exit and there was no attendant manning the booth. I went the to the front desk and they gave me a validated voucher. A lot of trouble that was not explained up front.
First time using long term parking other than official airport parking so I have not had experience elsewhere but the parking at the Hilton was excellent. It was so effortless to reach the parking lot and the shuttle was ready to go as soon as I parked and took us directly to our gate. Upon arrival to airport after trip the shuttle was again there waiting and took no time getting me to Hilton so I could retrieve my car. Car parking area is very safe and gated. Leaving the parking area was effortless as well. Highly recommend.
Good alternative for Vallet Parking
I work in the hospitality industry and was very impressed with the service I received going to the airport and returning. Thumbs up!
Overall the experience was very good and I would definitely use them again. My only suggestion would be to off load at both terminals. All guests were unloaded at the Delta terminal and I needed to be at the Air Tran terminal. In other words we needed to be at the North Terminal and everyone was offloaded at the South Terminal. The driver said it was only a 100 ft walk, we all know that isn't exactly true and the holidays are very busy so it was my only complaint.
Parking at the Hilton Atlanta Airport is very convenient. The shuttles are fast to and from the airport. One thing you need to do is to validate your parking ticket at the front desk. Will use again!
Saved a bundle and it was easy shuttle time and effort.
Glad I discovered this service
Great parking spot
The best price for parking! I will use this website again!
Very easy directions. Good value for a good safe location.
My only concern was when I returned to the Hilton, I inserted the card and it stated that I owed for a large amount. However, when I pressed the call button and her that I had prepaid. The bar opened. I will use again.
Enjoyed the overall experience of the hotel parking and the shuttle services
The problem with the online directions was that I didn't know what I had to do when I arrived at the Hilton Airport Hotel in ATL. Knowing what the process is, is important when a person is embarking on a trip and may be a little harried.