In order to ride the airport shuttle, you must show your valid parking voucher to the shuttle driver. Off-Airport Parkers may park in any unreserved parking space. Shuttle to the international terminal is not provided, but the airport has an international shuttle connector. Please allow additional time.
The shuttle picks up at the back entrance of the hotel every 15 minutes from 5:00AM am to 11PM. Outside of these times the shuttle runs on demand. If you are at the Hotel, please ask the front desk to request service for you.
24 Hours per Day / 7 Days per Week.
It should be advertised that the Hilton shuttle only goes to the domestic terminal, not the international terminal (which is near to the Hilton, but in the opposite direction as the domestic terminal). We were forced to take Hilton shuttle to domestic, and then the airport shuttle to international (which required driving directly past the Hilton again!!). It took about 30 minutes to get to the international terminal, which would have been a 5 minute ride if they Hilton shuttle had driven us there. Will not use again.
The parking kiosk would not accept my ticket and I had to call for assistance.
Very curteous and easy to use. Will use again.
Good location and had a nice experience
Convenient, safe and saved money. I will use it again. Drivers and Valet at the Hilton were courteous and helpful.
Young lady at the front desk was very helpful and kind
The wait at the airport was 45 mins. Your website says the bus runs every 15 mins, There was another Hilton bus that came twice while we were waiting for ours. It is not so bad standing outside when the weather is ok, but not ok when winter gives us below freezing temps.
The shuttle was over 15 minutes coming in on 11/11/13 because it was late at night. I think. Otherwise this is a great service and I will always use it when flying out of Atlanta.
I was running late for my flight. I had less than 30 minutes and they got me there in time to make my flight!!! Awesome service!
Upon exit the hotel was unaware that we had pre-paid. There was a hassle getting out of the lot. We worked it out but there seems there must be an easier way.
Arrived at 1am in the morning on a delayed flight, and spent 45 minutes and multiple phone calls to get a shuttle to come. Eventually had to sweet talk my way onto the Crown Plaza shuttle.
Both outgoing and incoming shuttles were there right as I arrived. Very prompt, drivers were pleasant. My first experience was a very positive one.
There was a substantial wait at the airport for the hotel shuttle to arrive. When calling the hotel, they were very unconcerned with the arrival time.
Driving directions were great! Better explanation that a green tag needs to be secured at registration desk to get out of lot, also exit machine "ate" my tickets and I had to call for assistance.
great service, great price... will use again!
PROS: 1) Great place... 2) Shuttle Quick 3) Great Price CONS: 1) You have to keep your parking stub ( Dont loose on your trip ) 2) You have to go into hotel to validate your parking stub before leaving. If long line at counter.. long time to leave. OVERALL: I would use again. The cons were just a little bothersome, but now I know what I have to do.