* - 5.00%
When dropping off your car, customers should go directly to the Kohls garage, where an attendant will direct them to enter the garage and park. Customers will be transported via complimentary van service with their luggage across the street to the Crowne Plaza Hotel where complimentary shuttle service for Herndon Park & Fly customers will depart every 30 minutes, on the hour and the half hour to the airport.
Should you need to contact the the Crowne Plaza regarding shuttle service, the number is 703-471-6700. Should you need to contact the garage attendant, the number is 703-435-0591. Should you need to contact Monument Parking, please call 202-833-9357.
Herndon Park & Fly operates 24 hrs/day. Between 6:00AM - Midnight, check-in at attended Kohl's/Herndon Park & Fly Garage. Between Midnight - 6:00AM, check-in at Crowne Plaza Herndon and park in the open lot.
Herndon Park & Fly, managed by Monument Parking, provides discounted parking for customers traveling through Washington Dulles International Airport at the Kohl's Parking Garage in Herndon, Virginia. Located at 13190 Parcher Avenue, Herndon, Virginia 20170, and adjacent from the Crowne Plaza Hotel, Herndon. Herndon Park & Fly is professionally managed by Monument Parking, with airport shuttle service provided by Crowne Plaza Hotel shuttles and vans. Crowne Plaza Hotel is located just 3 miles East of Dulles Airport and provides airport transportation every 30 minutes daily, and upon request during overnight hours, 365/days per year. Monument Parking staff will be onsite at the Kohl's Garage from 6:00AM to Midnight, every day. For check-in after hours, between Midnight to 6:00AM, go directly to Crowne Plaza Hotel.
Breakdowns based on 50 ratingsWRITE A REVIEW
1-20 of 24 Reviews
Spaces were not available in the Herndon Park and Fly parking structure. Was necessary to park at the Crowne Plaza hotel which was fine since it was closer to the airport shuttle.
We were led to believe that upon returning from the airport, the shuttle would drop us off in the parking lot near our parked car. That turned out not to be the case as we were off-loaded at the hotel only. It would have been helpful to know that going in as we selected our parking space.
It appears you have over booked the parking. You should have managed wait lists / confirmations, which is absent. There was no parking slot available when I arrived and I have to park on a side line, though inside the parking area. However, no damage occurred to may vehicle as I feared when I returned from my trip.
Great experience, everything worked good and was well organized.
I paid for covered parking. There was no covered parking available. Had I known this, I would have parked elsewhere. Everything else was fine.
Shuttle driver had to be called twice. We waited over 40 minutes for him to come.
The parking lot was marked, but it was difficult to get to the check in place. Every entrance was blocked with a sign.
Thank you for providing this excellent service!!!!
When I got there I could only find parking on the very top floor. The attended informed me that the Fannie Mae people who suppose to park at the top took all the bottom spots. When I returned the person at the parking lot would not drive me up to my car. Contacted the hotel. Had to walk all the way up to the top to get my car.
I used your Herndon, Va location. The parking lot attendent was not at the lot when I arrived which created unneeded confusion for me. He was not there because he also is the shuttle driver to the hotel across the street and was driving another customer when I arrived. You should consider hiring a second employee to alleviate this issue.
Return shuttle from airport was tense/confusing, as driver did not understand my instruction to take me directly to Kohl Garage instead of hotel. He did not understand English(?); but he did take us there. Apparently he checked with someone via phone en route to garage/hotel.
First of all - let me tell you what's NOT in the write-ups. The garage is five stories and has no elevator for luggage and they will tell you to park on the top floor. They give you the address for the Crowne Plaza hotel. You go inside the hotel and are told to go to a parking garage about a block away. The hotel attendant told me to go out, down the street, do a u-turn and return - a little bit of a hassle. Later, I realized there was a back way I could have gone, but the hotel clerk didn't share that info. The garage is five stories and has no elevator for luggage and they will tell you to park on the top floor. The attendants were very pleasant and helpful. They watch your luggage while you park and said I could leave it with the attendant upon my return when I went up to get my car. Unfortunately, I returned around 6:00pm and there was no attendant. My only choice was to go up the car ramps with my suitcase and backpack. When I drove back down, the attendant was there and said he had been on a shuttle run to the hotel. Didn't help me much! IF you have this knowledge in advance, you won't be surprised. Also plan extra time. I think my car was also dented in the lot-but can't blame that on them. Overall, I'd use them again in a pinch, but I'd try to find an alternative.
Awesome option for airline travel. Have used your service twice and plan to continue to use you in the future. Very nice people as well. Thanks.
Arrived back afternoon of May 10th, found the car battery dead. When I advised the attendant I would need to call AAA, he immediately said he would like to try jumping the car first did while concurrently dealing with other customers. Really appreciated his attention and help.
Great service! Shuttle drivers and parking attendants were very helpful and accommodating.
The staff worked to make our trip a pleasant journey. Even though your driver departed 15-minutes early, clearly ignoring his peers attempts to hail him. The staff still agreed to send a follow on transport to meet our commitment.
Our first time using Park and Fly; The Parking Lot Attendant was very helpful and the Courtyard shuttle very good. We will use you again
Everything went fine, good value for the money