*Sales Tax - 8.75%
*Airport Access Fee - 6.00%
Please arrive at The Parking Spot 15 minutes prior to the time you want to be at your terminal.
Free continuous transportation to and from the airport 24 hours per day. Free luggage assistance.
Open 24 hours.
The Parking Spot offers door to door shuttle service, a guaranteed ride home should you experience car trouble, and safe and secure facilities. The Parking Spot serves Buffalo Airport running continuous and free transportation to and from the airport any time of the night and day. Such a great service can be found at a reasonable price so make sure you make a reservation today. Please arrive at The Parking Spot to park 20 minutes before you need to be at BUF. You can take advantage of the car care services The Parking Spot offers while you are away for an extra charge; please ask for further information when you arrive at the lot. On your return to Buffalo Airport call 716-633-6040 (airport phone bank available). Pickup is on the lower level outside of baggage claim. Please note that points for The Spot Club or Premier Parker program will only be earned for the amount that you pay at the lot.
Let customers know at the very beginning that they will need to print out a copy of their coupon. Many people will use a mobile device like a phone or tablet to make a reservation and then not have access to a printer. Telling them that they need to print out the coupon after they have filled everything out and paid for it creates problems.
Amazing customer service. We were running late and would miss our flight. They made sure that a bus was waiting to take us right away and we made our flight. When we were leaving we were asked if we would like a bottle of water for the ride home. I would park here again in a second!
we waited 2 hours for our shuttle, despite 3 phone calls to them and them assuring us the 'driver was on his way.' Turned out he was picking up people, then driving them to their cars, then digging them all out of the snow, one by one, then going back for MORE passengers. This was after midnight in January! I'd pay double before I'd use these people again.
I couldn't be happier with this company, I was traveling by myself and they did everything possible to make this trip easy. the driver was friendly and spoke clearly with directions, he answered all questions without me even having to ask them. I was so worried something would go wrong but from start to finish everything was perfect. I won't even consider another parking garage. I traveled in the winter and when they dropped me off by my car I was told they will do another drive around to make sure our cars started, that was unexpected, so was the bottle of water they gave me at no cost at the end of the trip. it is these small details that pushes this company over the edge
Just a excellent job by your staff. Thank you
Everyone we dealt with was very nice and helpful.
Free papers and bottled water are a nice touch!
Very positive experience and we will definitely use this parking system again.
we appreciated very much that the shuttle driver shoveled out our van after the snow storm
We had 6 bags on our trip and were dropped off at the baggage claim instead outside the Southwest check-in. It was extremely inconvenient to have to take all of our luggage up the elevator. We have always been taken directly to the departure area. It was not a good start to our trip.
This was the first time a driver wrote down a parking space (e.g. B -35), it turned out we weren't actually in that spot, but on the other side of the aisle. It is not a big deal since it's hard to be precise when it's dark and or snowy. I was just curious about using this as a system for identifying the location of the cars. I marked the overall experience as good because, even with the coupon, I think you are pricey.
service was good
Great service and location for us...keep up the good work....the free bottle of water was a treat....what happened to the free Tim Horton's coffee you used to hand out....:) All in all great spot and will use again in the future...
Excellent experience and we'll return!
Keep up the good work. Service was excellent
The check out and parking payment was very slow. Dec 1 at about 2:30 PM. Three cars in front of us took about 15 to 20 minutes. A car ahead had a transaction problem at the cashier and I was asked to backup to let the car out but had to wait for the car behind me and others to back up also. It was frustrating to get such good pickup service and then be delayed getting out of the parking lot. Otherwise all the parking services were very good.
The parking spot went beyond expectations when they posted me an item I had left behind. They were very helpful and I would recommend them with no hesitation.
This was the first time we use the facility. My husband and I were very impressed. We had trouble starting our car's engine when we arrive, the shuttle bus driver (Mr. Hau) helped us with our car's battery and we left in no time. We considered this a very excellent service! We will definitely use this facility again and will recommend it to our friends. Thank you!
Very Prompt & Very Courteous
Very satisfied with service from beginning to end of trip.