* - 13.00%
Please arrive 30 minutes prior to the time you would like to arrive at the airport terminals. Please be prepared to show a copy of your Reservation Receipt.
Shuttle runs every 30 mins 24/7
Breakdowns based on 64 ratingsWRITE A REVIEW
1-20 of 45 Reviews
No issues with anything. Everything was acceptable.
Affordable and efficient, works for long term parking, would recommend
The shuttle service came quickly in my case, so it made it fairly seamless for me on my long trip. The parking cost totalled less than me paying cab fare each direction, so it's also such a good deal. The staff are friendly, and make you feel everything will be OK>
The directions provided did not state which direction (right or left) to travel on Viscount towards Elmbank. This caused initial confusion.
I forgot where the car was and the driver drove me around till I found it. Very friendly.
Parking lot had been expanded, and we were out back in the gravel area. Shuttle back was painful. They wouldn't talk to you until you were at the pick up point, but with all the traffic it was hard to talk on the phone and hear at the pick up point. He did not tell me what the van looked like or that it didn't have their name on it. After waiting half an hour, called back and was told that he had been there and left since no one came to him. You'd think he would've gotten out and asked if anyone was waiting.
Check out where the lot is ahead of time because my GPS could not locate the address, neither could Mapquest. Eventually figured it out. They are really close to the airport so it wasn't even a five minute ride back to my car after the shuttle picked us up.
Showed up and no one was there. Called and someone came within 30 minutes. I called half of dozen times on return and no one picked up so I was forced to pay for a taxi to get dropped off to pick up my car. Won't use them again.
We were really struck by how nice the staff were - super helpful and smiling faces with nice banter. Just what you need on a stressful travel day!
I was very happy with EZ parking. The staff there was wonderful, and answered all questions. I discovered that I didn't need a reservation; they happily accept walk-ins, which I intend to take advantage of next time. Its close proximity to the Viscount train station was a pleasant surprise ... it took only about 10 minutes to get to the terminal. I hope to use EZ parking again in the future.
Very easy, very fast, and cheap. Great choice. We are very satisfied
Looked shady when we drove in took the last spot even though we paid in advance...worried if plane was late arriving if we would be able to get our vehicle after midnight but it was fine
Need more signage, as where to pick up the shuttle, at the lot, and where to park. No one is outside to tell you these things, either you guess, or you must leave the car and go into the office and ask. Just a simple sign saying, "park where you find space" and "shuttle pickup wait here".
The pick up time after our arrival was quick and greatly appreciated. We were exhausted after our flight.
Closest to the airport for the price paid. Shuttle pickup location was new to me but didn't cause any issues
I called for the shuttle at 10:30 AM and no one came. I called again at 10:45AM and they said he would be there in 5 to 10 min which he was. Except he came to pick up another client not us. He had no record of our 2 calls. What the heck. If it wasn't for the other client we would still be standing there.
Very close and convenient to the airport. Almost no wait time.
Close to the airport.
When we parked the car to depart from Toronto the service was very fast and friendly, coming back we waited at least 25 minutes before the shuttle picked us up from arrivals to take us to our car. Staff was very friendly and apologized but this is something that needs to be worked on because people are tired when they get back from their trips and want to head home quickly.
Poor customer service on the phone! I would not use them again! We needed them to pick us up at the Madrid airport, but we were at a different terminal. They told us to call back when we got to the designated terminal. They hung up on my daughter, the girl/woman was very rude!