* - 13.00%
Please arrive 30 minutes prior to the time you would like to arrive at the airport terminals. Please be prepared to show a copy of your Reservation Receipt.
Shuttle runs every 30 mins 24/7
Breakdowns based on 78 ratingsWRITE A REVIEW
1-20 of 57 Reviews
Waiting time was 25 minutes after being told 10 minutes.
Excellent experience, will use again and recommend to friends
For sure will use this parking lot in the future
Would not recommend. all went ok but not really professional. you get what you pay for. You get to the address and there's no one there. It's the building of an unrelated rental car company. There's a little printed sheet of paper on the door giving you a number to call for ez airport parking. I call I'm told they'll be there in 15 minutes. In the mean time you have no idea what to expect, where you keep your car, etc. There are no other instructions or signs. Eventually, about 25 minutes later the shuttle arrives and the driver, without getting out, quickly instructs you to follow the shuttle. So all of us waiting at this point jump in our cars and follow the shuttle. He drives around the back of the building, onto a gravel parking lot. As you find empty spots, he signs you should park in them. He then comes around and collects the people and their luggage. When I arrive back after getting my luggage I call to be picked up. Even though they are minutes away, I'm told it will be 1/2 hour. The shuttle arrives in about 35 minutes. The driver is a younger looking fellow with non professional attire, torn jeans and t-shirt. He drops me off by my car and all ends well. I did not remember getting an emailed survey. I was parked there Sep 08 -Sep 23. Want a better score ? Have a person be present and represent the company at the arrive address. Have your driver dressed professionally and have the van clean. Don't take 35 minutes to pick me up when you advertise the shuttle comes by every 30 minutes.
When I called from the airport I received a sharp "are you at C22?" I was not as we needed to use the airport phone to make the call but we went right there and waited for an hour. Quite frustrating because it put us leaving the lot at rush hour in Toronto. Nowhere at drop off (including on the card I picked up to call upon our return) was C22 announced as our pick up point and airport staff did not know either.
Fast, friendly service! We will definitely use EZ Airport Parking again in the future.
You get what you pay for! Waited almost an hour after calling for a ride to the car,then when I called a second time I was told that I did not call or I called the wrong number,total incompetence. Will never use again.
It was a good place to park our car. They were efficient and kind.
A bit slow for service but overall great for price. Would recommend
Lot was hard to find and pick up was an hours wait.
I'm Not from Canada, so it was hard for me to find the lot. I was late for my plane & was rush to the Airport. Very courteous of them. I will be using this lot every time I fly out of Toronto. Very Professional people that work here. Gladly appreciate everyone help. Eddie
No issues with anything. Everything was acceptable.
Affordable and efficient, works for long term parking, would recommend
The shuttle service came quickly in my case, so it made it fairly seamless for me on my long trip. The parking cost totalled less than me paying cab fare each direction, so it's also such a good deal. The staff are friendly, and make you feel everything will be OK>
The directions provided did not state which direction (right or left) to travel on Viscount towards Elmbank. This caused initial confusion.
I forgot where the car was and the driver drove me around till I found it. Very friendly.
Parking lot had been expanded, and we were out back in the gravel area. Shuttle back was painful. They wouldn't talk to you until you were at the pick up point, but with all the traffic it was hard to talk on the phone and hear at the pick up point. He did not tell me what the van looked like or that it didn't have their name on it. After waiting half an hour, called back and was told that he had been there and left since no one came to him. You'd think he would've gotten out and asked if anyone was waiting.
Check out where the lot is ahead of time because my GPS could not locate the address, neither could Mapquest. Eventually figured it out. They are really close to the airport so it wasn't even a five minute ride back to my car after the shuttle picked us up.
Showed up and no one was there. Called and someone came within 30 minutes. I called half of dozen times on return and no one picked up so I was forced to pay for a taxi to get dropped off to pick up my car. Won't use them again.