Distance from airport: 3.6 miles
Check in at front desk. The "Pay at Lot" amount, i.e. remaining balance due, will be collected at check in.
4:30 A.M. to Midnight
Open 24/7. Shuttle runs from 4:30 am to midnight every 15 minutes.
The shuttle's times are not every 15 minutes but every 45. The person who drive the van is also the one who attend people at the Hotel, which means that if there's any guest waiting for a room, the one waiting for the shuttle should wait. The van was really dirty.
This was a great place to park. People were friendly, courteous and helpful. They even offered a cup of coffee! I'll be back.
Worst service ever they had no idea what was going on and I did not feel like my car was safe will not be using your service again
Coffee would have been nice while I was warming up my car-other than that-the service was excellent!
The shuttle service worked great and was very prompt. We had our car parked in the very back of the lot, and snow and ice made it somewhat difficult to get out initially. I understand that the guy who runs the motel and lot can't clear the entire lot of ice. Still, it would have made us feel much safer had we had a cleared lot to exit.
I have used this service twice in the past year and have been very satisfied with it. I will use it again when I fly out of MCI.
The service was fast, efficient and friendly. Our car was safe in the parking lot. Overall great experience.
We did not like your rejection to help us jump-start our car- battery was dead, and you rejected to help for your company fire safety reason so we were waiting for kind strangers people to appear on the parking lot and they helped us, thanks them
Have used this service several times & have been pleased. This experience wasn't as good. The service fee was supposed to be waived by the cashier when I checked in. She disagreed with me even though I showed her the paperwork. Communication with the cashier wasn't easy but she wouldn't even look at the paperwork. I chose not to argue with her. Perhaps I wasn't understanding correctly. I never did get the credit I thought I was entitled to. No one else was available to shuttle to me to the airport so she had to close the hotel down until she took me. I waited at least 20 or more minutes for the shuttle to pick me up on return and then we had to go to another terminal to pick up passengers (understandable) but then the driver received another call to go back to SW to pick up more passengers. Fortunately, the driver knew he better get me back to the parking before going back to SW (airline I arrived on). This trip involved 3 different airlines and 3 different destinations over a 10 day period and I still had a 2-1/2 hour drive ahead of me.
Everyone at the Costa Mesa Marriott was absolutely wonderful. Thank you so much.
Our only complaint is that our flight arrived home at 9:30pm and it seemed to take a long time to get a shuttle at a time that was NOT a busy air travel time. 10-15 min was actually 25.
I had to wait at the airport for lot longer than expected. When I saw the van they stopped -- but had to load my own bags. I would have liked some help ~ thanks... other than that it was OK service.
We will not use Econo Lodge Parking again. to get to the Airport, my husband had to drop us off and come back to the parking because they did not have a large enough vehicle to take my family and our luggage to the airport. They took 25 minutes to pick us up the following week and we waited with our luggage in the heat of the day.
The shuttle service took a long time to arrive at the airport.
Staff at Econolodge treated me very well.